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Accounts Receivable Supervisor Resume Samples
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0-5 years of experience
Managed the Cash Application / Research team of 10 Accounts Receivable Representatives and 1 Team Lead.
- Oversaw the cash application of approximately $180M per month which included both US and Canadian invoice payments. This translates into 110K transactions per month.
- Balanced monthly reports for the Accounting Department, ensuring bank reconciliation reports balanced to what was entered by the team into the Oracle system.
- Managed the unapplied cash within the department, making sure it was researched and properly applied.
- Reviewed and approved approximately 400 customer refund requests per week which was largely due to overpayments, duplicate payments or credit memos.
- Resolved all banking issues relating to fraudulent checks/affidavits.
0-5 years of experience
Manage accounts receivable collections for Home Office and its subsidiaries for 200 customer contracts
- Reduced the balance of receivables by boosting collections from 60% to 90% within two months of employment in collaboration with the controller
- Due to prompt communication with clients the past due receivables were significantly reduced and the write off amounts became minimal
- Managed 32 MCO contracts (Managed Care Organizations) a new line of receivables and proactively self-trained in dealing with claim submissions and rejections to recover uncollectible debts
- Responsible for detailed aging reports, sales journals, executed and delegated data entries as well as month-end closings
- Report to the Finance Manager and the CFO on weekly basis
- Trained new accounts receivable clerks and supervised their work
0-5 years of experience
Supervised and trained employees on collections tactics, company policies and laws
- Motivated staff to achieve highest amount of fee dollars ever collected
- Extensive knowledge of D&B’s credit reporting policies and procedures
- Analyzed data to gauge the progress of staff and met budgetary requirements
- Authorized settlement on accounts and wrote settlement letters
- Responded to customer complaints and participated in vendor talk-offs
- Initiated the American Express portfolio in which my team remained the #1 revenue producing group in our division
0-5 years of experience
Supervised all day to day financial functions for cash applications and credit and collections. Prepared daily performance matrix for all cash application specialists. Coordinated consolidation of cash application, billing, and credit and collection functions into shared services environment for 45 field locations.
- Trained new employees on accounting systems and procedures.
- Prepared all treasury deposits for cash application specialists.
- Designed extensive credit card receipt reconciliations averaging $10 million per month. This resulted in a comprehensive processing of credit card sales, submissions and collections.
- Maintained high levels of internal and external customer service
0-5 years of experience
Handled the interviewing and hiring process for the department. Completed and executed the annual Performance Reviews. Staff included: 4 clerical support personnel and 1 cash application personnel.
- Receivables, credit and collections, cash management and account reconciliations for mass accounts as well as for Mom and Pop accounts in Oracle.
- Designed and implemented charge back process to ensure timely recovery of outstanding charges.
- Researched and implemented a credit card processing system.
- Developed and implemented a process to reconcile a 20 million dollar aging in one year.
0-5 years of experience
Managed the daily operations and transactions of (4) Accounts Receivable clerks.
- Established training for the clerks on new processes and Accounts Receivable duties of 3 separate divisions.
- Identified, documented and improved processes.
- Managed clerical accounting operations, accounts receivable close, account reporting and reconciled daily bank reports, cash application, credit card and wire transfer journal entries.
- Processed credit card payments, refunds, and credit memos.
- Addressed and resolved customer inquiries.
6-10 years of experience
Coordinated and assigned responsibilities, ensuring accuracy of work, proper documentation and compliance with Agency policies and procedures.
- Led project to transition payable’s invoicing approval process from manual to online, drastically reducing redundancy and invoice routing and approval time from a 30 to 5 days.
- Created log for vendor bill management, improving staff follow-up on past due matters. Log protocol included escalation process to ensure timely resolution and to eliminate late-fees.
- Developed desk procedures to ensure efficiency an accuracy of all department employees and temporary staff
- Achieved clean audit record for 10 years
- Partnered with Procurement and Treasury Division to procure and implement new Procurement card and Travel & Entertainment card, acting as primary contact for system specifications ensuring accuracy of online approval, coding, fraud detection and data transfer to Agency ERP system.
- Developed all training and documentation for all system users including system administrator, accounting staff, card users and approvers
0-5 years of experience
Responsibilities included collection on all past due commercial accounts from 30 day to charge off status.
- Investigated and approved all new credit accounts from large corporate accounts to medium and small companies.
- Approved all government accounts up to $500,000.00 dollars.
- Performed extensive credit analysis, and evaluated all accounts on a continuous basis.
- Prepared financial reports and performed extensive financial analysis.
- Adjusted and reconciled all collection accounts.
0-5 years of experience
Supervised and prioritized employee’s daily tasks such as claims research and account reconciliation.
- Supervised and coordinated accounts receivable activities to ensure accurate accounts receivable system.
- Prepared work schedules, assigned duties, and examined work for accuracy, neatness, and conformance to policies.
- Administered employees annual performance review and recommended salary adjustment.
- Conducted training and implemented new guidelines set by different labels.
- Analyzed and resolved work problems, or assisted employees in solving work problems.
0-5 years of experience
Supervised collection staff to ensure that productivity and quality standards were achieved.
- Ensured that the appropriate workflow processes were established and/or adjusted workflow processes to meet the organizational requirements.
- Prepared Excel Pivot tables to measure and report financial recoveries and trends.
- Proposed changes to assist A/R management team in achieving financial targets for assigned projects.
- Acted as a resource for collectors and help resolve “problem accounts.”
- Generated reports to help monitor account movement and collection activity.
- Performed high-dollar collections.
0-5 years of experience
Decreased receivables over sixty days from 68% to 15% in less than two years, .
- Supervised billing staff and Medicaid interviewer.
- Reconciled receivables to general ledger, patient funds and bank reconciliations.
- Billed Medicaid and Medicare for Long Term Home Health Care services.
- Participated in the compilation of monthly cost reports. Investigated, mediated and resolved billing issues related to various account receivable balances.
- Partnered with key Finance staff involved with ‘Spenddown’ processing.
- Served as a key Finance contact for annual audit initiatives.
0-5 years of experience
Supervised between two to five accounts receivable and credit employees.
- Researched and Billed in excess of $1M from unapplied cash on A/R, and identified where procedure breakdown was in software license billing.
- Instituted Dunning letters with ROI exceeding 1100% for direct accounts.
- Responsible for monthly reports, GL entries and GL reconciliations.
- Responsible for Online Store credit card processing, reconciliation, and fraud control.
- Participated in the redesign of the credit department including policy.
- Responsible for temporary management of direct collections including outside collections.
- Created and implemented A/R policy, procedures, guidelines, and automation.
0-5 years of experience
- Promoted to A/R Supervisor.
- Created analysis reports used to complete month end
- Collected in access of $500K within a six month projected of revenue outstanding over 360 days.
- Put processes in place to help co worker billing and collecting more efficiently.
- Billed area programs and Medicaid for client services totaling over 3 million.
- Maintained, balanced, and updated client’s accounts when payments are received.
- Trained new associates in A/R process
6-10 years of experience
Supervised a team of 15 customer service representatives who handled incoming and outgoing collection calls.
- Coordinated training, coaching and evaluation for new and existing staff.
- Provided guidance and direction regarding issuance of questionable policies.
- Kept agents informed of changes in company policies and procedures as notified by management.
- Ensured adequate staffing is available and assisted with the interview process.
- Kept Manager informed of all issues in the unit such as productivity, quality, performance and attendance.
0-5 years of experience
Set up and maintained customer account and billing information in Zuora Billing System
- Prepared monthly invoices for software and market data charges
- Prepared and made check deposits and applied all bank deposits to open invoices
- Reviewed A/R Aging Report weekly, and made calls and wrote e-mails to collect past due invoices
- Prepared and posted G/L entries related to revenue, receivable, and cash receipts
- Prepared monthly, quarterly and annual financial summaries of revenue and billing information
- Worked with Controller and CFO directly on ad-hoc reporting and analysis as needed
Billing Collections Cover Letter Examples
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
