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Billing Representative Resume Samples
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6-10 years of experience
Responsible for accurate and timely billing of over 2,500 clients each month utilizing OracleR12 system.
- Handled invoice billing complaints and discrepancies, issuing credit memos when necessary.
- Researched and reconciled customer accounts/invoices to ensure accurate and timely billing.
- Prepared summary sheets and manual invoicing whenever necessary.
- Assisted clients with the collection of payments from outstanding accounts receivable on a monthly basis.
- Obtained and matched PO numbers to delivery slips to ensure prompt receipt of payment.
- Created and maintained new and existing customer contracts.
0-5 years of experience
Provided bi-lingual (Spanish) customer service to [company name] customers to ensure customer satisfaction
- Handled on average 50-75 calls per day in a call center environment.
- Answered customer questions and solved problems according to [company name] standardized procedures
- Recorded details of customer interactions such as inquiries, complaints, comments, or actions taken
- Referred unresolved customer grievances to designated departments for further investigation
- Determined charges for services requested, collected payments, and arranged for billing
- Advised customers on [company name] service campaigns such as the [company name] Energy Saving Program
6-10 years of experience
Worked on a team designated to process the closing documents being sent to insured.
- Responsible for filling for the expenses accrued on each claim.
- Reviewed independent adjuster’s bill for accuracy.
- Supported supervisor in handling claims that needed to be expedited.
- Assisted supervisor with billing assignments and verify work of other team members.
- Provided customer service to insured regarding their claim.
0-5 years of experience
Participated in all aspects of billing and invoicing functions.
- Delivered superior level of service to a diverse clientele.
- Researched and resolved billing issues efficiently.
- Processed a high volume of orders with a high degree of efficiency, which aided in customer satisfaction.
- Trained, coached, and motivated employees in performing at optimal levels.
- Coordinated employee recognition, events, and morale-boosting activities.
0-5 years of experience
Validated claims and worked edits to ensure correct billing to [company name].
- Created Job Aids that helped with each process for accurate billing.
- Billed DSHS claims and worked the follow-up piece.
- Resolved [company name] denials and researched [company name] correspondence regarding take backs.
- Keyed charges to merge inpatient claims to [company name].
- Updated COB information with [company name] for Group Health coverage.
- Verified and updated eligibility information in Registration.
6-10 years of experience
Analyzed outpatient behavioral health and substance abuse COB claims after initial billing to ensure timely payment and account resolution
- Scheduled new patients with therapists based on presenting problems as well as verifying insurance benefits and obtaining initial authorization
- Interpreted information requests and corresponded with patients and agencies in accordance with hospital, state and HIPAA regulations
- Monitored medical records for coordination of care and organized documentation
0-5 years of experience
Received 100-150 inbound calls daily
- Assisted customers with billing payments
- Displayed professional and courteous service skills to customers
- Provided technical support to existing customers
0-5 years of experience
Provided trade references for current customers to assist other companies in establishing credit limits and payment terms
- Assembled credit application packets that included trade and banking references and credit reports for prospective customers
- Provided coverage for the receptionist, as well as other clerical tasks in the main office when needed
- Completed cross training of other Accounts Receivable duties, including cash application, and billing
- Responsible for all duties related to billing including, to processing any and all credits, generating customer invoices, and preparing NAFTA export paperwork for international shipments
0-5 years of experience
- Prepared invoices and reports for approximately 50 attorneys
- Successfully analyzed client billing discrepancies, and appealed and collected payment of client short payments
- Identified complex client billing requirements of a major client contributing to record setting year end collections
0-5 years of experience
Participated/Presented at health fairs and various workshops.
- Created PowerPoint Presentations for workshops.
- Composed and packaged client intake packets.
- Designed and distributed marketing materials.
- Scheduled client appointments.
- Researched and submitted billing for Medicaid and third party insurance.
- Established and maintained the office filing system.
- Performed clerical duties with efficiency.
0-5 years of experience
Managed complex billing, via excel spreadsheets
- Communicate with agents, and dealers about warranty contracts and cancelations
- Utilize MAS90 Accounting System
- Prepared specialized billing per state special State to State deadlines
- Large volume of customer contact via e-mail and soft-phone
- Prepared bank statements and reconciled billing revenue
0-5 years of experience
- Responsible for generating accurate and timely invoices for several diverse product lines (individual policies, large groups, Medicare Advantage plans).
- Improved existing billing instructions and created Policy and Procedure documents as needed.
- Revised form letters (Hold Notice, Year End Premium Breakdown, Explanation of Billing Procedure).
- Participated in implementation of new Medicare Advantage Billing System.
- Communicated with several departments to answer billing inquiries and resolve billing issues.
- Used Access and Excel to format data files for groups and vendors according to their specific needs.
- Streamlined the AultOne refund and prorating process.
0-5 years of experience
- Responsible for answering incoming calls with questions on billing
- Researched client information to explain bills
- Applied credit/adjustments to accounts
- Discovered customers needs and wants, selling appropriate products and services
- De-escalate calls to create positive customer experience
Billing Collections Cover Letter Examples
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
