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Bursar Resume Samples
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0-5 years of experience
Processed receivables and prepared daily bank deposit and monthly bank reconciliation.
- Maintained all aspects of student account portfolio including billing, reconciliation, and record keeping.
- Performed monthly adjusting journal entries, closing, and reconciliation.
- Supervised one full and two part time employees.
0-5 years of experience
Worked with various computer systems to analyze, monitor monthly paid-in-full accounts and ensure tuition balances and Perkins loans were paid in full, overseeing a minimum of 60 accounts each month.
- Updated daily and monthly phone records and researched returned mail.
- Organized and maintained collection agency files, student files and bankruptcy files.
- Duties included answering telephone calls, word processing, creating itemized statements, filing, faxing, and account management in compliance with the regulations of the office.
- Also wrote administrative policies and procedures for the other student workers.
0-5 years of experience
Supervised a staff of four charged with accounts receivable, establishing job standards and evaluating performance.
- Directed training and development for Worldwide personnel, including campuses.
- Updated and monitored POM compliance.
- Prepared reports and departmental documentation for students as requested.
- Oversaw collections on $40M in student and military accounts.
- Prepared and reconciled all sponsor billing, executing deliverables timely and accurately.
- Facilitated students and departmental personnel in resolving escalated issues.
- Balanced the daily General ledger, employing a high attention to detail and accuracy.
- Collected $2M+ in past due military contracts through phone, email, and written correspondence.
- Addressed student and campus questions on tuition charges, account balances, and billing discrepancies.
0-5 years of experience
- Marketed new services for processing $23.8 million in student enrollment payments
- Led the implementation of call center for processing $1.2 million in credit card payments during peak registration periods
- Restructured the payment collection functions of the central cashier office while reducing the service lines and wait times during peak registration periods
- Created and tested a prototype on-line payment plan program in partnership with FACTS Management Company / Telnet Business Solutions
0-5 years of experience
- Maintained Billing/Receivable System (SCT/SIS+) ensuring accuracy of rate tables for tuition and fee assessment and student refunds, the billing and collection of all fees and payment and refunds.
- Directed collection activities including negotiating special payment arrangements with students.
- Initiated and implemented the elimination of direct acceptance of credit cards for payment of tuition and fees saving the university several million dollars in merchant fees.
- Automated refunding program resulting in the quicker generation of student receipt of refund checks and the elimination of overtime expenses.
- Recommended and maintained institutional policies and procedures.
0-5 years of experience
Communicated in person, online and on the telephone with students, faculty, staff and the public regarding the collection of monies. Worked the front line counter, received payments and deposits and issued cash refunds.
- Followed District policies, regulations and procedures and assisted in the development and implementation of improved Bursar procedures.
- Performed established procedures for receipt and bank deposit of District funds. Processed and posted credit card payments.
- Reconciled accounts as assigned, issued notifications and collected on bank returned checks.
- Performed duties associated with college parking including processing and maintaining records and documents and disseminated information to the public, students and staff regarding policies and procedures. Updated and distributed informational brochures.
- Researched, processed and maintained student records for accuracy including addresses, telephone numbers and other changes.
- Operated a variety of office machines and equipment including a computer, typewriter and calculator.
- Assisted in the training of student workers and provided work direction and supervision.
0-5 years of experience
Supported internal and external audit requests; analyzed reports provided by Comptroller’s office to clarify queries and reconciled student and bank accounts in US currency. Dealt with cash amounts of $150,000 during registration.
- Improved compliance standards as per the directives of QAET, Ministry of Education, Bahrain and adhering to the Office of Registrar protocols, constantly communicating with senior management in Old Westbury and Manhattan.
- Coordinated with Office of Bursar, Office of Refund and Financial Affairs team with respect to tuition collection and refunds; researched billing issues and implemented corrective actions reducing outstanding items by 85%.
- Successfully managed the transition into Datatel, facilitated implementation by training employees and liaised with the global IT support team establishing internal controls, participated in data cleansing and validated over 700 student records on ImageNow.
0-5 years of experience
- Posted all student charges, including tuition, books, graduation fees, etc.
- Processed withdraws, adjusted student ledgers, and created student payment plans.
- Managed day-to-day operations of bookstore, including ordering textbooks, selling merchandise and keeping inventory.
- Assisted Dean of Education with various duties including filing, printing rosters, and collecting final grades.
- Completed all education verifications, transcript requests and filed paperwork with the Pennsylvania Department of Education for graduate commonwealth diplomas.
0-5 years of experience
Received, dispersed and recorded tuition fee payments and cash receipts from students.
- Developed coding processes for student waivers and exemptions.
- Accepted deposits and supplied change for all departments and agencies on campus.
- Administrative responsibilities that included: database maintenance, telecom services, internal controls and debt collection services.
- Transaction batching and record keeping.
0-5 years of experience
Received, dispersed and recorded tuition fee payments and cash receipts from students.
- Developed coding processes for student waivers and exemptions.
- Accepted deposits and supplied change for all departments and agencies on campus.
- Administrative responsibilities that included: database maintenance, telecom services, internal controls and debt collection services.
- Transaction batching and record keeping.
6-10 years of experience
- Streamline financial processes and coordinate resources to enhance productivity, efficiently monitor receivables, and optimize collections processes.
- Establish effective procedures and internal controls for the handling and deposit of cash receipts.
- Align and direct tasks for Office of the Bursar staff to realize efficient and productive daily operations.
- Adhere to College and University tuition billing and collection policies at all times.
0-5 years of experience
Accept and process student payments, collection agency payments and financial aid payments.
- Assist students in obtaining information on balance owed as well as provide an understanding as to how their financial aid was applied and why their accounts may be on hold.
- Monitor student account balances and develop payment plans as required.
- Follow-up on past due accounts and remove or place accounts on hold if applicable.
- Provide weekly reports to the Director of Bursar and Finance Office on outstanding student balances.
6-10 years of experience
Preparation of Payrolls (fortnightly and monthly).
- Handled all Accounts Payable and Receivable transactions.
- Performed daily inventory of hotel goods and merchandise.
- Responsible for overseeing Building and Grounds Maintenance.
- Preparation of accounting records and monthly bank reconciliation.
- Filed monthly/annual income tax returns.
- Supervised Administrative and Ancillary Staff.
- Monitored and recorded documents relating to Beneficiaries of the PATH Program.
6-10 years of experience
Assist students with their tuition, fees, payment and all other financial issues on their student account.
- Process student’s electronic and non-electronic payments, as well as vouchers and third party payments.
- Prepare third party billings and invoices for students.
- Construct monthly reconciliation and cash/noncash reports.
- Assist the Bursar with receives, disburses, and records tuition fee payments and cash receipts
- Respond to students inquires via e-mail and telephone.
0-5 years of experience
Answer and direct countless phone calls while keeping a positive and enthusiastic attitude
- Interact with both parents and students on a day to day basis in regards to University billing issues
- Utilize and navigate internet programs to help answer customer questions and concerns in the most efficient way
- Continuously organize office space to maintain maximum neatness within office
0-5 years of experience
Maintain student accounts including Title IV calculations and monitoring credit balances.
- Assist in oversight of bookstore and Federal Work Study students.
- Develop and implement payment plan procedures.
- Work with Financial Aid to ensure all loans and grants are processed correctly.
0-5 years of experience
- Manage the administration of the semester tuition plan for this non-profit academic institution.
- Process tuition payments, scholarship awards, student refunds, and financial aid loans and grants.
- Carry out the collection of past due tuition bills. Verify the accuracy of all fees and bills.
- Process receivables, cash receipts, fee charges, bills, deposits, disbursements, and fund reconciliations.
- Reduced repeat overdue bills by educating students on financial obligations to the college.
0-5 years of experience
- Manage all aspects of student accounts, including enrollment, financing, invoicing and collections.
- Responsible for closing the sale for prospective students.
- Tasked with enrolling all new students, including student request form financial approval.
- Refinanced existing students with private loans, generating additional income for the school.
- Oversee and manage all financial aid spreadsheets for the school.
6-10 years of experience
- Assist in barcoding and scanning of student related files, for online use. Help file documents and folders for proper records management.
- Prepared an application using Google forms for use by faculty to input and update their data such as out-of-office and event notifications.
- Design a TV remote control for switching several loads using a microcontroller that enables it to be programmed to suit various switching configurations.
- Create a system that can electronically register students’ attendance data and store several student names in a centralized storage station. The stored student names are stored to at least one portable data collection device or contactless smart cards for display of selected student on the visual display screen of the portable data collection device.
6-10 years of experience
Assist in customer service questions/issues in person, by phone, and by email
- Reconcile third party accounts by utilizing software to compare student accounts to third-party organization accounts
- Settle cash balance at end of business day and aid in cashiering duties such as processing of cash, check, and credit
- Assist in payment collection by phone and issuing collection
- Aid in filing and miscellaneous organizational duties
0-5 years of experience
- Separated received checks into batches for student payments and Accounts Receivable.
- Recorded and credited appropriate accounts with received payments.
- Prepared monthly billing for affiliates and rentals.
- Prepared and submitted student check requests for loans and stipends.
- Prepared and sent student bills for each semester and mini-mester.
- Coordinated with Columbia and Barnard Universities for accurate billing for joint programs.
- Coordinated with Admissions and Registrar to create accounts for new students per semester.
- Placed and removed holds on accounts for non-payment.
- Supported the Bursar in daily activities and duties.
6-10 years of experience
- Interact with students and parents regarding their financial needs.
- Receive and process student payments.
- Set up payment arrangements with students.
- Customer service duties including correspondence, and telephone support.
0-5 years of experience
- Perform accounting entries from students’ payments, scholarships and loans.
- Update and archive student files using accounting methods.
- Provide service and counseling to the students about any inquiry regarding our Bursar Office.
6-10 years of experience
- Responsible for providing primary ministerial, administrative support services, through the use of Banner and other systems, with regard to third-party billings and contracts, grants, and loans for the Office of the Bursar.
- Administers all Tuition Remission processing for employees, their dependants, and graduate students as specified by NJIT policy.
- Processes all third-party billings for student accounts and their sponsors, out of state to in-state adjustments for NJ employees and senior citizen waivers. May process other exemptions as specified by the Bursar.
Bursar Duties and Responsibilities
No two bursars are exactly alike, as specific skills vary from employer to employer. However, after analyzing online job postings, we identified several core duties and responsibilities common to the job:
Oversee Accounts Receivable Functions
Bursars are responsible for overseeing and directing all general accounts receivable functions. This includes reporting on student accounts, managing meal and housing plans, and monitoring student billings.
Counsel Students in Financial Matters
Students who have financial problems or general financial aid questions can schedule an appointment with the bursar, who discusses financial matters with students as they pertain to tuition and other university costs. Bursars counsel students who can’t pay tuition through traditional means and provide them financial aid options.
Develop and Distribute Informational Publications
Bursars are responsible for developing and distributing information publications to students and their parents about current financial aid options. These publications act as educational materials to guide students in matters of tuition and financial aid.
Create and Implement Collections Processes
Sometimes students can’t pay their tuition and other expense on time, and bursars are responsible for creating and implementing appropriate collections processes. These plans often include hardship waivers and installment plans.
Manage Staff
A bursar rarely works alone; some even manage a team of staff. Their team often includes student employees. Overseeing a team includes managing conflict and helping student employees build appropriate professional skills they can apply after graduation.
Bursar Skills and Qualifications
Bursars are knowledgeable in the world of finances and financial aid. They’re empathetic and know how to deliver good and bad news in the most sensitive way, especially to students who are trying to pay for their education. Employers typically require bursars to have a bachelor’s degree in accounting, business administration, or another related field. Employers also prefer to hire candidates with one to three years of experience in a bursar’s office. Successful bursars also possess and can demonstrate the following skills and qualifications:
- Customer service – bursars who have previous customer service experience are often highly successful. Customer service experience gives a bursar the skills they need to work directly with students and parents
- Knowledge of current financial aid practices – financial aid practices tend to change and evolve, even between different universities. Bursars are knowledgeable about current financial aid practices and know how they affect students and overall policies
- Project management – since bursars often need to implement changes and new programs, they possess project management skills. They know how to take an idea from conception to implementation
- Empathy – tuition and financial aid can be a difficult subject, especially for students with little to no income. Bursars are empathetic and know how to listen in order to get to the root of a student’s financial problem
- Interpersonal communication skills – bursars are skilled communicators, especially through written means. They can convey their ideas clearly and effectively to a variety of different audiences that range from students to faculty to parents
Bursar Education and Training
Most employers require bursars to have at least a bachelor’s degree in accounting, business administration, or a related field. A master’s degree in these fields also helps bursars pursue greater roles within a university’s financial organization. Bursars often undergo some kind of on-the-job training when they’re first hired. This basic training allows new bursars the opportunity to learn their employer’s school accounting system and familiarize themselves with current financial aid practices.
Bursar Salary and Outlook
According to PayScale, bursars make an average yearly salary of around $53,000. This salary fluctuates depending on experience, whether the university is private or public, and location. Top-earning bursars make around $80,000 per year, while low-earning bursars make around $40,000 per year. Bursars typically receive full benefit packages that include paid time off, health insurance, and more. They also often have the unique opportunity to receive a discount on university tuition for themselves and their children. The Bureau of Labor Statistics reports that bursars – listed under the accountants and auditors category – can expect 10 percent job growth over the next decade.
Helpful Resources
Read some of these helpful resources to learn more about this career:
Federal Student Aid – to learn more about the current state of affairs in the financial aid world, and to learn what students do to get financial aid, you can look at the FAFSA website. This website is where students go to apply for federal student aid, and bursars must be familiar with it to help students and parents use it
Accounting Coach Blog – Accounting Coach is a popular website that helps accountants stay current on their accounting knowledge. Its blog is also incredibly helpful for accountants across all industries. It’s updated regularly and provides an easy way to find specific topics through a comprehensive table of contents
The Work of the Bursar: A Jack of All Trades? – this book contains essays from 17 different writers and takes a deep dive into the world of bursars. The essays touch on topics like how bursars can be leaders in a time when universities are constantly changing. This book is great for bursars who want to see what others are doing in the field and how they can become more of a leader
Accounting Made Simple – with over 280 five-star reviews, this book is a helpful resource for accountants and bursars. It’s a relatively short read – at less than 100 pages – but it can help you understand accounting principles in a quick and efficient manner. It covers topics like reading and preparing financial statements and calculating financial ratios
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
