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Additional Business Operations Resume Samples
Account Director Resume Samples
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0-5 years of experience
Established a seventeen state territory via daily outbound prospecting calls, demos, marketing campaigns, and on-site client meetings.
- Created and executing a multi-touch prospecting plan that has increased qualified pipeline by over 300% and on target to hit 140% of sales quota
- Educate prospects on how River Software can increase social collaboration of formal and informal learning within their organization, leading to higher employee engagement, increased retention, and reduced training expense
- Account manager for several key accounts including Dell and HP
- Work directly with owner to help refine value proposition and increase brand awareness
0-5 years of experience
Managed nine strategic account managers covering 25 states to achieve company revenue goals, depletion for core brands, new distribution, and ad features. Worked in conjunction with Pabst general managers to set pricing strategies on core brands and packages. Established objectives and accountabilities for each strategic manager.
- Oversaw strategic account growth in 139 national and regional accounts with total volume of over 6,000,000 cases.
- Instituted new procedures and processes, resulting in gain of over 40,000 new distribution points.
- Exceeded ad feature goal by 115 (70%) in 2010.
- Achieved growth of 5.1% in 2010, compared to total category declines of 1.1% and sub premium declines of 6.1%.
- Surpassed ad feature goal by 59% and added over 10,100 new points of distribution in first six months.
- Collaborated with marketing functions to create customized programming leveraged at chains to secure incremental activity.
6-10 years of experience
Core member of company management team working closely with cross-functional departments including Operations, Sales, Account Services, IT, Senior Leadership, Stakeholders and Business Audiences to increase revenue, profitability, margin growth, market share, customer and employee retention
- Created operating plan & productivity model and designed and implemented executive dashboard & reports
- Managed $20M revenue in storage and distribution services
- Developed forecast model integrating sales forecast, supply chain, operating expense and capital
- Established and implemented deal pricing, RFP responses, annual price increases, vendor contracts
- Created and rolled out new services to customers resulting in 30% revenue growth and increased retention
- Built highly motivated & cohesive team valued by line functions, enhanced staff skills and increased productivity & morale
- Led and managed FTE staff of 15 in account services including developing strategic and tactical account plans for customer retention, revenue growth and process improvements
0-5 years of experience
Account Director for 75-client account base, including Fortune 500 and government entities.
- Acted as trusted consultant and advisor to online video teams with success in optimizing client video experience while maximizing marketing reach and creating additional revenue.
- Negotiated contract renewal terms including growth and upsell opportunities.
- Surpassed sales quota in each of first three quarters, with customer retention rate over 95%.
0-5 years of experience
Ensured regular points of contact and develop relationships with end-users of FocusVision services
- Responded to customer needs to ensure client satisfaction for the top 200 of all Fortune 500 companies
- Conducted meetings to educate executives and key decision makers on all FocusVision services and products in order to drive usage
- Provide input and implement strategies to drive increased loyalty to FocusVision
- Met quarterly sales goals of $1.1M in revenue
10+ years of experience
Duties consisted of supervision of 120 hourly associates, responsible for menu planning, product promotions, marketing, merchandising, product sales, purchasing, inventory, cost reporting, terminating, interviewing, hiring and scheduling of work force.
- Planned breakfast, luncheons, dinners and caterings for 3,200 students, faculty staff.
- Managed campus hotel resident dining & conference center with a staff of 32 associates.
- Supervised, planned, coordinated and schedule a work force of 50 associates to handle Stadium food, beverages, press boxes, suites and concession stands events for 88,000 fans.
- Managed on campus convenience store and retail outlets.