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Additional Business Operations Resume Samples
Associate Business Analyst Resume Samples
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6-10 years of experience
Produced monthly revenue reports for up to 100 customers in the sales and distribution organization ($392M revenue budget), utilizing a complex end-to-end sales management system.
- Provided concise analysis of revenue data including tracking, research and problem solving.
- Created, managed and maintained sales territories’ data and reports, leading to accurate sales commission payments.
- Observed strict business controls while utilizing numerous databases for manual adjustments as a part of documented processes and measurements.
- Worked across several organizations, including commissions, finance and planning and global finance, to facilitate accurate reporting and issue resolution.
- Maintained all audit compliances under Sarbanes-Oxley Act of 2002.
- Achieved consistent 100% customer satisfaction and zero (0) defects in corporate audit.
- Served on various task forces and received numerous “Thank You” awards.
0-5 years of experience
Completed long term (6 month) and short term (2 week) projects within a strict timeline
- Independently conducted multiple training sessions for customers
- Created training manuals for customers and fellow employees
- Configured software designed to meet the needs of employee benefit administrators
- Effectively communicated with customers on a day to day basis, providing status updates and expected completion dates
- Participated in a rigorous corporate initiative training program designed to quickly and effectively provide employees with extensive knowledge on industry subject matter
- Worked with all areas of the company in a combined effort to complete projects efficiently and within time constraints
0-5 years of experience
Planned and coordinated the metric data in the organization, using Excel to write formula, logical functions, charting and pivot tables.
- Prepared various reports on market conditions for the freight line feasibility study.
- Reviewed the CRM database system with the aim of improving efficiency and introducing new algorithms on developing customers from generated leads.
- Analyzed the customer data set with Python and SQL to improve customer experience, attracted 30,000 new customers in July, 2013.
0-5 years of experience
Supported the formation of a system called Tracker that was used in the Credit Review group to manage all internal requests (IRs) from all the departments effectively, to reduce redundancy, promoted accountability, efficiency, time and cost savings.
- Assisted in system change process from requirements through implementation, provided user and operational support of application to business users.
- Supported business and operations participation & cooperation during system deployment project and provide support post implementation for users.
- Reviewed and updated project processes to adhere to Corporate and Customer requirement.
- Facilitated meetings with client and internal team.
- Generated and maintained requirements specifications according to standard templates, using natural language simply, clearly, unambiguously, and concisely.
- Collaborated with business users and Information Systems group to implement and test applications.
0-5 years of experience
- Generated revenues in excess of $10000 per month by helping expand the yarn market and reaching out to more potential buyers
- Reduced business costs by $2000 monthly
- Interviewed clients to define strategic and tactical goals, prioritize business requirements and build consensus
- Recommended business process improvements to allow more efficient streamlining and betterment of existing processes and data storage
- Performed Strengths Weaknesses Opportunities Threats (SWOT) and Risk analysis; identified and defined business problems and bottlenecks
- Created quantitative and statistical business models by using MS Excels data analysis program such as customer buying frequency
0-5 years of experience
As an Associate Business Analyst, my responsibility was to provide level two production support for the Point of Sale and fueling systems for 800 plus retail stations in the Tesoro network–company owned and non-company owned. My primary duties were to maintain optimal functionality of the IT infrastructure to provide efficient and effective bottom-line results. When needed I provided training for onsite personnel in an effort to align company goals to customer needs. I voluntarily assumed the responsibility of performing routine IT maintenance tasks to uphold continuity of quick service, which decreased time to resolution once problems were reported. I completed projects both onsite and remotely to provide the latest solutions. I analyzed call history for sites that experience frequent problems in order to identify and provide permanent solutions. I participated on teams to communicate with personnel from other departments within Tesoro to create added synergies.
- Worked in a team focused environment to perform known fixes for technical issues, as well as develop solutions for less frequent issues when applicable
- Identified preventative maintenance opportunities during the normal course of troubleshooting to ensure sustained operability and decrease wasted time and effort toward unnecessary support calls
- Utilized remote support tools on a regular basis in order to quickly diagnose software problems, decreasing site down time and lost revenue
- Determined the need for and facilitated the exchange of faulty equipment in the field for functioning equipment to maintain maximum efficiency and customer satisfaction
- Maintained up to date transaction log data and Point of Sale configuration files for backup and restore purposes when needed
- Tracked the deployment of monthly Windows patches to the back office computers for our company owned sites, primarily in the form of testing to ensure no negative impact is experienced at the site level
0-5 years of experience
Designed Sales Incentive Compensation Plan for sales force across multi-national companies.
- Implemented payment plans for sales force of various clients like Standard Register and PepsiCo
- Compiled, analyzed and reported employee incentive sales data.
- Computed commissions, wages and deductions for sales employees.
- Assisted in planning and implementing new and modified sales compensation plans.
- Participated in engaging new clients and retaining the existing ones through constant improvement in our services.
0-5 years of experience
Management of Pacific division loss sensitive product Calculation and Verification of insurance claims.
- Performed reconciliation of all revenue billed and in receipt.
- Coordinated all Fortune 500 Property, Auto, and Liability billing.
- Implemented of standardized procedures between various departments.
- Participated in a senior management initiated Financial Controls Project. This project resolved variances with the General Ledger and loss conditioning sources for all Liberty products. This high exposure project empowered myself to manage, implement and organize resources to resolve this issue.
0-5 years of experience
- Resolved Tier 1 help desk issues for employees and clients using Salesforce.com, while escalating Tier 2 issues to appropriate technology teams.
- Analyzed trends and patterns in historical workflow data in order to develop value added workforce solutions for Senior Team Leads.
- Provided timely and accurate productivity reports and analysis with MS Excel, including the creation and maintenance of regular and ad hoc reporting and the development of improved reporting processes.
- Reduced organizational overhead by providing resource allocation analysis from the company’s decision support systems to upper management.
0-5 years of experience
Prepared in depth financial analysis for entire supply chain on a regular and ad-hoc basis
- Active team member in strategic sourcing projects including: supplier reduction, lead-time / cycle time reduction and long term agreements; Prepared inventory valuation and prepared risk analysis
- Created Supplier Selection and Instant Spend Databases
- Calculated, reported material purchase price variance reports and provided supporting information
- Developed forecast model used in preparing long term purchase agreements
- Prepared supplier capacity reports and analyzed engineering diagrams to classify parts
- Promoted from Associate Procurement Procedure Analyst in 2005
0-5 years of experience
Analyzed the business requirements and documented the functional requirements for letter migration.
- Prepared use case documents & estimated the personal hours required for the project.
- Prepared schedules for each task using the Microsoft Project and tracked the work completion.
- Coordinated with onsite and offshore letter migration teams.
- Prepared test cases & executed the test plan for both functional and non-functional requirements.
- Coordinated both Unit Testing & System Integration Testing.
- Managed configuration control for documents and deliverables.
0-5 years of experience
- Acquired or defined customer requirements to meet their business needs and set priorities in a timely manner to respond to customer and team members.
- Supported maintenance, updates and development of the IT web site. Provided information to maintain the Dominion IT intranet with the most current information.
- Served as a member of the local training consortium, RISE, Richmond Information Systems Educators. Coordinated and held training classes for Dominion and participating area member organizations. Hosted classes through consortium at a cost savings to the Company.
- Established the first Analyst Certificate Program to train Dominion’s IT Systems and Business Analysts.
- Chaired IT Safety Committee for two Richmond locations, One James River Plaza and Tredegar.
- Launched the first Masters Certificate in IT Project Management training program for 20 project managers at Virginia Power through ESI International and George Washington University.
- Consolidated IT training during Dominion and Consolidated Natural Gas merger.
0-5 years of experience
Worked with Microsoft SQL Server and Crystal Reporting.
- Scheduled and quality checked monthly and quarterly reports for 15 company clients.
- Ran work files and queries for special reports.
- Quality tested new reports on the AS400. Reported any issues encountered or changes required.
- Maintained 3 Access databases. Exported queries for requests and various reports to Excel for formatting. Monthly database cleanup and month-end and quarter-end reporting. Handled all electronic database uploads received by email. Trained users in database usage. Modified reports, queries and tables in the database. Some data entry.
0-5 years of experience
- Established methodical frameworks & procedures to address explicit project necessities.
- Collaborated with institution administrators to compose relevant propositions that benefited a student body of 13,000.
- Defined scope, recommended methodologies and supervised the execution of major modernization projects.
- Collaborated with strategy stakeholders to create cross functional relationships.
- Co-directed support personnel of 11 that maintained an effective incident resolution system while upholding professional care.
- Liaised with Quality Assurance to define and execute testing plans.
Associate Business Analyst Duties and Responsibilities
The exact nature of the job will differ by where an associate business analyst is employed; many positions demand significant technical knowledge. Based on listings we’ve examined, all candidates should be prepared to demonstrate that they can perform the following tasks:
Meet with Others Whether talking with a client about the requirement needs of new software or checking in with a senior analyst to see what administrative tasks need attention, associate business analysts spend much of their day communicating with people. At many places, they work closely with the IT department as go-betweens with clients to see to it that desires are understood before technical solutions are developed.
Analyze Information Associate business analysts are adept at handling data—collecting it, reading it, making observations, and drawing conclusions. They also are good researchers who use the tools at their disposal to obtain more information, such as what the competition is doing.
Solve Operational Issues Good associate business analysts are always on the lookout for ways to improve the company. They offer suggestions on how to run things more efficiently and design ways to test out their theories.
Implement Changes When the company decides on new procedures, the associate business analyst is often charged with putting the changes into place. Actions may include instructing workers, answering questions, creating training manuals, and overseeing tasks to be sure they are being done correctly.
Report to Others Associate business analysts have their pulse on many facets of company operations. As masters of data, they are in a position to pull numbers that quantifiably provide support on whether or not a procedure is succeeding, such as whether a new initiative has actually improved employee output. But because they also spend a considerable amount of time interacting with clients and staff, associate business analysts are in the position to offer their own observations and pass along comments from others. Whether discussed in a meeting or formally written up in a report, the director of operations and other pertinent leadership find this information helpful.
Associate Business Analyst Skills and Qualifications
Associate business analysts are part of a team and must work well with management, tech staff, and other colleagues. They also should be excellent multitaskers capable of handling demands coming in from various directions and prioritizing them. More things that are essential to getting the job done include:
- Communication – often called upon to act as a liaison between departments or to collect information from clients, associate business analysts need to listen carefully and explain information in ways that others can understand clearly
- Organization – staying on top of projects to see them through from start to finish requires managing time and information efficiently
- Tech knowledge – some positions require associate business analysts to possess strong IT skills; any associate business analyst should be comfortable using computers and have proficiency in Microsoft products
Associate Business Analyst Education and Training
Associate business analysts tend to have a bachelor’s degree in economics, management systems, business, finance, computer science, or a related field. At many companies, the position is a stepping stone to a higher role, such as senior business analyst. Having an MBA or other graduate degree can provide an edge with some employers.
Associate Business Analyst Salary
According to PayScale.com, associate business analysts earn a median yearly salary of $54,128. The lowest paid bring home roughly $42,900 per year, while professionals at the high end of the pay range make about $70,400 each year. The majority of associate business analysts receive medical, dental, and vision benefits. They also may be eligible for paid days off and retirement plans.
Helpful Resources
We perused the web for great industry resources to help you decide if a career as an associate business analyst is right for you. Here are some for your consideration:
Business Analysis for Dummies – This entry in the popular series takes the complex topic of business analysis and breaks it down in ways that those not well versed on the subject can understand.
International Institute of Business Analysis – From continuing education opportunities to industry research, this association helps associate business analysts and related professionals improve their skills and careers.
Business Analyst Professional – This LinkedIn group of more than 145,000 members serves as a place where like-minded professionals can network and discuss trends.
Seven Steps to Mastering Business Analysis – Reviewers praise this book for its insight intowhat business analysts do and the skills they need to build a successful career.