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0-5 years of experience
Led corporate strategy of $2.5B not-for-profit enterprise. Guided business planning and investments
- Led development of 3-year strategic plans and 1-year operating plans, to ignite growth, replace core information systems, and transform employee culture
- Developed growth assessment of P&C insurance market, including market sizing, used by product executives to prioritize and pursue geographic expansion opportunities totaling $2B
- Designed ongoing strategic planning process, infusing planning best practices. Positively received and adopted by senior team and diverse array of business partners
- Authored ongoing “deep-dives” used by senior leadership team to respond to competitive activity, customer trends, emerging technologies, and market developments
- Co-designed operating blueprint that successfully guided the separation and spin-off of AAA’s insurance company – enabling M&A activity and extra-territory growth
- Led development of enterprise’s strategic customer segments used across product groups to guide customer acquisition and retention strategies and enterprise investment priorities
0-5 years of experience
Architected and implemented portions of an enterprise-wide business transformation strategy for a Fortune 50 insurance company
- Acted as the life company liaison when integrating the acquisition process with capability groups across the enterprise
- Facilitated complex architecture workshops with representation from multiple areas of the enterprise to gather requirements and drive the development of business processes (25+ people)
- Created process maps, wrote rules, and defined requirements to align business strategy with IT solutions (1000+ requirements)
- Innovated existing business architecture methodology to streamline integration process across lines of business
- Managed up to four complex architecture projects simultaneously
0-5 years of experience
Selected to join newly formed Business Transformation team responsible for the Finance and Operations departments. Partner with executive management teams in planning and executing projects and initiatives to deliver “game changing” results.
- Participate in executive planning sessions. Engage executives, stakeholders and process owners to develop changes and projects that aligns strategy, processes, and systems with business goals
- Build cross functional teams. Facilitate meetings with all levels of the organization to identify needed change to achieve executive/company objectives. Held teams accountable and reported results to executive leaders.
- Reduced quoting cycle time by 75%. Collaborated with multiple teams to reduce hand offs, streamline processes and produce metrics to deliver client quote.
- Decreased age of client disputes by 30%. Implemented organizational and process changes along with system upgrade to aid in the resolution of client disputed invoice by 30%
0-5 years of experience
Prioritized requirements and identified which requirements are the most critical, and which are “nice-to-haves” based on the budgets allocated.
- Identified major discrepancies between the given Business Requirements and existing Product Mapping. This saved a lot of development efforts upstream.
- Made major suggestions during the Senior Management meetings on how to embrace new lines of business without impacting existing ones.
- Architected the solution for the EID (Electronic identification) by integrating with Equifax systems.
- Architected the Sales order processing and prepared Business functional document along with the Business process flow diagram.
- Prepared formal release notes / installation guidelines during formal releases.
- Managed Changed Request (CR) using Quality Center.
10+ years of experience
Partnered with business areas by interpreting and transforming business requirements into technology solutions. Managed application software development projects and teams in the Medical Information and Sales & Marketing areas through entire project lifecycles incorporating computer system validation techniques. Projects included systems for drug information processing and product complaint/adverse event triaging, prescriber maintenance, sales force transaction processing and name/address matching. Evaluated technology solutions and managed vendor relationships.
- Managed development team of direct staff, matrixed staff and contractors implementing 300+ system enhancements within 2 years.
- Led team to validate adverse event, product complaint and medical information systems and established processes to ensure compliance.
- Accountable for ensuring on going compliance of GxP systems. Point of contact and participated in internal and regulatory agency system audits.
- Set, negotiated and managed IT operating budgets for business area and capital projects.
- Partnered with Medical Affairs business partners to devise short and long term strategies, develop business cases, secure funding and establish programs for IT capabilities.
- Active participant on enterprise-wide team which established new SDLC and GxP processes.
- Led master data management effort to scrub approximately 400,000 prescriber master data reducing footprint by 50% and establishing processes to maintain clean data.
- Discovered and documented technical architecture of approximately 300 IT business applications, processes and interfaces. Identified redundancies and proposed streamlining strategies.
0-5 years of experience
Meticulous Business Architect entrusted with end-to-end Business Process Modeling for wireless customer lifecycle, acquisition to revenue collection, mapping IT systems to business processes, identifying gaps, and collecting and analyzing metrics. Researched and recommended modeling tools and methods.
- Offered work-session facilitation to strategic business units.
- Collaborated IT development organizations by extracting and defining business requirements and/or process improvements.
- Designed and delivered end-to-end enterprise process model for wireless business unit, enabling the assessment of business operations and IT systems support.
- Assessed and identified pain points and resolution strategies.
- Normalized wireless enterprise processes in alignment with industry standard frameworks: Telecommunication’s Operations Map (eTOM) business process framework and Telecommunications Management Network (TmN) framework.
- Cultivated BPM standards for utilization by the Business Architect team.
- Developed the Spring PCS Object Oriented training.
0-5 years of experience
Facilitated meetings with project sponsors to gather business requirements; developed project plan to ensure delivery of key milestones within the project lifecycle.
- Engaged systems developers, working towards a technical solution that meets the sponsor’s needs, can be delivered within the approved timeline and stays within established budget.
- Performed gap analysis; developed and documented detailed business requirements and user acceptance test scripts.
- Evaluated systems functionality, developed proposals for enhancements that increase productivity and eliminate rework.
0-5 years of experience
Senior member of corporate technology consulting function that led corporate Internet and intranet initiatives.
- [company name] corporate website web master.
- Technical project lead for web initiatives: B2E portal design, portal pilot implementation, enterprise scale-up portal architecture proposal, Gartner portal selection process, Web-based customer order entry systems.
- Developed rapid website creation tool used for 15 first-generation websites for worldwide business units.
- Supported and refined company-wide Internet domain name registration process.
- Designed, developed and deployed the company’s first internally developed Web-based order entry system, providing enhanced customer functionality and reducing order support resource needs.
0-5 years of experience
- Facilitated work sessions and meetings in order to identify business needs and understand requirements then communicated this information to functional and technical audiences.
- Gathered, validated, analyzed and documented the stated business needs, and created project visual models and reports.
- Created business architecture artifacts, detailed project documentation and other information as requested.
- Responsible for problem definition, project scoping, requirements modeling and transition, project planning, business needs analysis, business prioritization analysis, business case development, planning services (budgeting, sequencing), process modeling, business capability modeling, data gathering and analysis, project management, change management.
- Defined business capabilities and business requirements.
0-5 years of experience
Provided pre-sales strategic digital marketing consulting services and solution ROI business case support to sales colleagues and their Adobe buyers. My goals were to accelerate deal closures, grow deal size as well as to improve client retention rates. Exceeded 2013 new logo revenue goals for all four quarters by + $1MM.
- Incorporated quantitative and qualitative benefit metrics into client solution demos
- Developed industry-specific ROI calculation workbooks for buyer “what-if” scenarios that shaved weeks off “internal purchase approval” processes
- Trained select sales teams in campaign management, data integration and 10Ks and EBIT
- Worked with development teams, insuring KPIs/reports were built into solution design
0-5 years of experience
Developed a business architecture strategy and data-ownership model on which to base future decision-making for the organization
- Coordinated and led discussions with Executive and Senior Directors of all business units to define project work supporting fiscal year initiatives. Created project request forms with the Directors to define the project business value case, objectives and executive level business requirements for review and approval by CEO and CFO
- Worked as liaison between Business and IT on subjects of business processes, systems, and information needs in order to improve the visibility, transparency and efficiency of technology requests
- Re-engineered business processes for tracking IT requests, member services call handling and employee on-boarding
- Wrote and delivered requirements for re-architecture of the member-facing website (17,000 users)
- Led cross-functional teams in project implementation for the new member-facing website, reviewing and prioritizing all defects, editing training materials and providing post-deployment support
- Defined the set of strategic, core and support processes that transcend functional and organizational boundaries; identified and documented the attributes of all external entities such as members, chapters, regions, vendors, and external systems that interact with the business; including resources and controls involved in the processes
- Provided a set of recommendations and developed an implementation plan for working with areas of the business and IT, working with a cross-functional/cross-organizational team
0-5 years of experience
- Managed the Centralized Faculty Data Management (FDM) project.
- Ensured [company name] will have the ability to track internally, all data specific to its faculty
- Defined best practices for each school and college is responsible to steward the data for its own faculty.
- Ensured Temple was able to comply with state and federal regulatory agencies, which monitor faculty activity as Temple receives federal and state grants
- Designed and planned all Accrediting agencies, one for each school and college within the university are to be supplied reports. Note: Project was cancelled
0-5 years of experience
Developed strategic service models, enterprise process models and business capability maps which are utilized to drive revenue initiatives; investment decisions; efficiency, standardization and scalability of operation for the organization
- Crafted the enterprise strategic service model which defines the operating framework within and across distribution channels
- Defined the capability maps, servicing models and process models in support of executing the operating model
- Utilized the process models to identify and drive process improvement opportunities
- Identified the client experience model required to deliver quality interactions for our distribution partners and end customers
- Developed the feature set needed to drive revenue for expanding into new channels and driving additional revenue through existing channels
0-5 years of experience
Acted as business architect and deployment lead for a $20MM complex system implementation with a 1,000+ employee user audience.
- Assisted in developing organizational strategy, facilitating vision sessions with key stakeholders and defining/ implementing technology and process solutions to improve business performance.
- Directed overall deployment-related activities and deliverables and provided program-wide user and senior management/executive updates.
- Managed a team of three resources and multiple consultants on a variety of efforts designed to improve the speed and quality of the financial close process.
- Learned of a problem facing the company — too many legal entities — and led a cross functional team of 20 resources through all aspects of process development and change management activities to ultimately deploy a company-wide solution.
0-5 years of experience
Directed team of senior architects and analysts to deliver technology blueprints and program roadmaps that aligned IT investment with three-year business strategy. Provided oversight and thought leadership in execution of all phases of blueprint and roadmap activity.
- Coordinated development of Business Alliance, Quoting and Rating, and Plan Sponsor service business blueprints.
- Managed large cohesive cross-functional teams, including project coordinators and managers, business analysts, application architects, information architects and developers.
- Executed improvements to blueprint and roadmap process framework and its alignment with business and IT strategic planning and application delivery and architecture.
- Interacted with all levels of business and technical stakeholders of organization to facilitate and secure commitment for program funding, averaging $20 million per roadmap.
0-5 years of experience
Provided strategic consultation to business to ensure the alignment of business objectives with IT strategy.
- Created multi-year business capability roadmaps by identifying strategic business capability advancements and the required investment in technology change.
- Performed business capability gap analysis to describe and contrast current vs. future state of those capabilities for various functional areas.
- Collaborated with solution architects to link technologies to the business capabilities they supported.
0-5 years of experience
Managed SharePoint On Premise ROI Analysis. Presented analysis to senior management, resulting in approval to moving forward with the migration of existing platforms to SharePoint
- Designed, created and showcased concepts based on emerging technologies – Big Data, Microsoft Surface and Flexible Circuits
- Led vendor relationships and prototype development
- Directed students and interns through the innovation program from ideation to market research to concept definition to prototype development
0-5 years of experience
Led business data modeling efforts for the Business Fact Model (BFM) using proven Project Management techniques and skills.
- Researched and documented high-level business processes and attribute-creation in keeping with MISMO standards, using process analysis, and improvement and redesign skills.
- Identified and resolved high-level domain and release issues, including business functionality trade-offs, while maintaining stakeholder communication for vision and business architecture.
- Created and updated appropriate-level Business Data Modeling and Business Architecture artifacts in collaboration with Domain-specific Service and Business-unit levels.
- Contributed to the design of the Business Architecture Repeatable Process, including business engineering performance feedback and knowledge transfer on vision and architecture, to a broad number of constituents using data modeling skills.
- Participated in the requirements gathering for the design and development of the eMDR (enhanced Meta Data Repository) for the Business Fact Model.
0-5 years of experience
- Developed consolidation strategy, roadmap and plan to consolidate and/or streamline ~200 BI applications/ datamarts across Finance, Sales, Services and Supply Chain Functions. Identified and recommended opportunities to remove data redundancy and improve user experience.
- Led a tiger team to identify and resolve data, process issues with integrating acquisitions information into enterprise data warehouse for reporting. One of the results – fixed the financial reporting for a major acquisition by increasing the metrics accuracy from 75 % to 98%.
- Performed information architecture assessments of BI initiatives leading to modeling, data and process recommendations. Representative BI initiative – a Predictive SaaS Analytics model predicting Customer Wallet Share.
- Team member – developed an architecture framework for Enterprise Reporting Hierarchies using Master Data Management strategies. Additionally, was the SME for Customer/Partner hierarchy current definition, process and architecture.
0-5 years of experience
[company name] is a financial services firm focused on providing financial security to the military community and their families. With over 22,000 employees and 9 million members the association offers insurance, banking, and investment services.
Sr. Business Architect
As part of the transformation and integration group, my role included defining the activities required to transition business strategy into reality. Working with the business to understand their vision, I align business initiatives and resources such as technology architects, change managers, process engineers and organizational effectiveness specialists to effect change.
- Worked on the property and casualty transformation, member experience transformation, and mortgage banking projects to include organizational change, process management, and business systems design and cost benefit analysis.
- Completed phase 2 of the P&C transformation with a focus on P&L – market and financial performance. Delivered a multi-horizon business capabilities roadmap which included a breakdown of people, process, technology and information requirements over multiple horizons. Also developed a long term horizon view with a focus on changes across three areas; customer value proposition, supply chain management and business model innovation.
- Created the governance program for the business capability index, ensuring that capabilities were business owned and reflected the needs of the business.
6-10 years of experience
- Led business architecture development, EA integration and socialization for following IRS functions: Filing and Payment Compliance, Reporting Compliance, Criminal Investigations, Education and guidance.
- Supported IRS’s Modernization, Vision & Strategy [MV&S] process and the Treasury’s Capital Planning, Investment and Control [CPIC]) investment analysis in support of strategic planning processes (the IRS’s).
- Extended Business Architecture methodology and model set to integrate Service Oriented Architecture (SOA) concepts by designing a new ‘Business Service’ artifact/model. Identified and defined new business services during project investment reviews for IRS’s 2009 and 2010 Modernization, Vision & Strategy efforts.
- Designed Metis conversion approach for IRS’s paper based Enterprise Business Architecture
- Facilitated re-design & development of the Enterprise Architecture web-site.
- Developed release architectures for the account management and submission processing domains.
- Developed Enterprise Architecture Requirement Tracking (EART) system.
0-5 years of experience
Provided business process analysis and application development leadership, focusing on process design and improvement for Regulatory Operations and drug development document management. Collaborated with representatives from multiple business functional areas and geographic regions to assure the resulting processes supported the global community.
- Developed, documented and implemented new processes for managing the lifecycle of regulatory labeling documents. Analyzed and documented as-is processes. Built prototypes for design sessions with user community. Led FirstDoc developers for the implementation of configurations.
- Developed and implemented new processes for sharing FirstDoc documents with external partners using SharePoint and SharePoint Experience (SPX). This resulted in the elimination of manual document sharing practices and increased the utilization of FirstDoc. Built prototypes to drive requirement gathering sessions. Designed and tested security model enhancements to assure only authorized content can be accessed by external partners.
- Designed processes for working with a new integrated electronic document review system for gathering comments and edits to documents in review, resulting in shortened review cycles and simplification of the collation and reconciliation of responses. Oversaw the configuration and implementation of the Please Review tool.
- Simplified the management of user access to the FirstDoc system by improving the user provisioning process. Led the change management and adoption of a new user management tool for the operations team.
0-5 years of experience
Landing a new industry focused sales solution motion, segment marketing, field / partner awareness and readiness, cross-group collaboration
- Led a v-team to develop an All-up landing strategy and plan for Solution Area led selling, this plan
- Created a Solution Area field readiness plan and training courses by working with field readiness
- Engaged with WW Partner team to include Solution Areas in Partner solution Plans and train Partner
- Developed an easy to consume Solution Area playbook to help ramp up the field in FY10. It was top
- Created the early version of “business gap assessment” for account profiling & account planning, this
0-5 years of experience
The “roadmap” is the vehicle for the company to meets its vision and set strategic direction, the most effective way to implement and realize value to the organization. It is a strategic actionable of thirty plus grouped, prioritized, scheduled set of initiatives/projects that will drive progress in achieving the company’s growth and profitability strategic goals
- Collaborated with Business leaders, Senior Executives, PMO, Architects and other key stakeholders for project profiling, requirements gathering and deployment to ensure the successful implementation and to bring a common viewpoint of the business strategies, priorities, and scope.
- Projects included a roadmap of 30+ projects over a 3-5 year period; implementing a self-service web-based solution for customers, vendor management and CRM project implementation, Datawarehouse and Business Objects, and Business Process Initiative.
- Facilitated the definition of project scope through the use of Scoping deliverables and ensure traceability of all future deliverables back to Scoping. Created Project Charter/Vision Scope Document
- Acted as the key liaison between the (Sr.) Project Managers and the other project teams/leads, taking ownership of the development of the Business Requirements for their functional areas
- Proactive at identifying needs, expectations and hidden assumptions by gathering requirements using various methodologies such as interviewing, asking questions, JAD, etc, probing at potential gaps.
- Took leading role when establishing Business Customer reviews and signoffs for Business Engineering/Business Analysis deliverables such as High Level Logical/Conceptual Data Models and BRD’s (Business Requirement Documents), and Analysis Models (UML diagrams, User Interface Diagrams, Flowcharts, Data-Flow Diagrams, Workflow/Process Flow model Diagrams -current/future state, etc)
- Developed and maintained standard practices, protocols, and templates to ensure business requirements are comprehensive, well documented and to affected areas of the business with traceability and can be traced from policy to implementation.
- Created and Conducted presentations and walkthroughs with end users and key stakeholders prior to formal training sessions and other appropriate stakeholder training sessions
0-5 years of experience
Modeled business processes and opportunities to make process improvements for Strategic Marketing Capabilities
- Utilized modeling techniques (process modeling, data modeling, event), to discover and clarify the functional and data requirements for Strategic Marketing Capabilities and Triumph credit card accounts receivable application.
- Collaborated with the business to gather and document business needs and requirements on moderately complex projects (Nexus).
- Assisted in the analysis of underlying issues arising from investigations into requirements
0-5 years of experience
Identified opportunities for new/improved Applicant Tracking Systems (ATS) Operational Capabilities. Created target business and operation models, and addressed migration considerations. Assessed impacts of systems from a business perspective. Determined and prioritized requirements and assessed trade-offs of various offered solutions from the System Architect(s). Assisted with developing business cases to reflect the impact (benefits versus costs overtime) and risks of pursuing opportunities.
- Collaborated in the planning activities described by the Architecture Based Planning Streams. Identified core business requirements, gaps in existing capabilities and collected pain points from business. Defined operational scenarios, capabilities and requirements. Worked in partnership with IT to define target architecture and migration plan / transformation capability roadmap. Ensured program execution aligns with capability roadmap and target architecture.
- Created and maintained Baseline and Target Business Architecture for HR Business Management Office (BMO), and Data as a Service (DaaS). Developed Migration Strategy and Integrated Transformational Roadmap for the implementation of Architecture-Led recommendations.
- Developed an End-to-End “Big Map” for HR services. This map provides essential governance, guides HR portfolio investment and rationalization decisions, and aligns technology choices to business objectives. It reduces costs, supports fairer and more transparent decision making, and enables coordination across HR business services.
0-5 years of experience
for Record Keeping system implementation: Conduct Client Interviews and capture Requirements for the implementation of client’s new Record Keeping tool.
- Identify and document Business Processes across Investments & Communication capabilities for the Record Keeping practice
- Led JAD session to elicit requirements from a cross-functional team of business users
- Helped structuring requirements with User centric approach for ‘To-Be’ state development & Use Case generation
- Document all Business Requirements (FR, NFR, BR) in adherence with Industry best practices and client Requirement standards
- Identifying Reports and data exchange requirements for inter-system data flow
- Contribute to cross capability and cross program dependency discussions
- Lead offshore teams in the effort of requirements documentation and structuring.
- Achieved SME status in client’s requirement capture tool ‘InteGreat’. Provided support and training to other fellow BA’s
- Led creation of ER diagrams, Data Diagrams jointly with the Data Architecture teams.
10+ years of experience
Work as a liaison among stakeholders in order to understand the structure, policies, and operations of the business and to articulate these in the form of business requirements.
- Facilitate communication between customers and project teams, supporting solution assessments, identifying potential risks, providing gap analysis, and engaging customers in discussions regarding business improvements.
- Responsible for managing updates to business requirement throughout the business solution life cycle, providing customer and project assistance as necessary in the submission and/or evaluation of change requests.
- Lead a team of three staff business analysts and four consultants in Discovery Initiate and Requirements Plan phases of the PDLC.
- Assignments: System Replacement Initiative, ICD-10
0-5 years of experience
Business Architect within [company name] supporting the Credit Loss Mitigation Operations in a consultation role.
- Manage the continuous development of the business architecture.
- Employ Business Process Modeling to run simulations and propose enhancements to redesign the end-to-end credit loss processes and procedures.
- Assess procedures and business processes in a financial management, accounting, transactional, or business operations unit for methods of automating them or improving existing applications supporting them.
- Analyze Process capability by measuring critical to quality elements and developing baseline metrics to show progress of process improvement engagements.
0-5 years of experience
I worked closely with the business to understand their requirements and needs, and then partnered with the technical architects and resources to translate those needs and requirements into solutions. Due to non-disclosure agreements specific project details may not be provided; projects in general included:
- Responsibility for the business architectures designed for the next generation of school photography tools
- Social Media integration capabilities
- Mobile Device integrations
- Field sales and field tools product development
0-5 years of experience
Management of business and leadership relationships across the organization, providing input, recommendations and solutions to business challenges.
- As a member of an internal consultancy, partner with business to identify inefficiencies in process and technology, analyze impacts on capabilities and value streams, and recommend solutions.
- Development of the processes, deliverables, methodology and approach to business architecture implementation within the organization.
- Development of technology portfolio roadmaps, providing visibility into impacted systems, user groups, eliminated redundancies or inefficiencies, and capability alignment.
- Represent business perspective and vision to delivery teams as a stakeholder, ensuring that solution solves for the business challenges and positively impacts capability maturity and the enterprise architecture.
- Analysis and documentation of current and target state capability maturity across the organization, and understand the impact of that maturity on the performance of the organization.
- Evaluation and prioritization of incoming technology project requests on the basis of strategic value and impact on business maturity.
0-5 years of experience
- Projects include: Client Facing Marketing Website Development, Human Resources ERP Project, Shared Services Projects (SAP and PeopleSoft), Payroll & Benefits Outsourcing, Learning Management System, Call Center Program Implementation.
- Increased the effectiveness and reduced the costs of HR delivery through improved processes and technologies and migrated HCM solution from PeopleSoft to SAP.
- Maximized the efficiency and effectiveness of HR service delivery model and operation of the HR function, ranging from process design to self-service applications and enabling technologies, and considering insourcing, outsourcing, and offshore solutions.
- Built and maintained successful networks and relationships with key leaders across functional areas to ensure shared service projects are supported and are successfully delivered.
- Developed and documented strategic and functional level business processes across multiple business areas of the enterprise (e.g. operations, marketing, finance, distribution, information technology, human resources, facilities, etc.).
- Defined metrics for analysis and reporting to measure effectiveness.
- Participated in planning, estimating and prioritizing projects to ensure successful execution of company strategy and ensured that solutions are consistent with financial and business objectives.
0-5 years of experience
Senior Business Architect supporting complex business process transformation and integration efforts
- Consult with senior marketing and banking management to develop capability centers strategically in alignment with future vision and enterprise direction
- Lead teams to model complex business processes previously not documented
- Facilitate the development of target architecture to transform legacy IT applications and business processes in Corporate Marketing
- Drive business case development and work execution efforts to deliver state of the art, internet marketing capabilities
0-5 years of experience
Identify / define process maps, business scenarios, and requirements related to human and system interaction points
- Facilitate sessions to gather information required for business architecture artifacts
- Web interface lead for disbursement application
- Lead for data and business artifact review
- Provide oversight for business analyst requirements gathering activities
0-5 years of experience
Business Process Developer
- Led team of employees and management to develop engineering change systems, quality control processes, and customer request exception workflows for our acquisitions.
- Worked with Deloitte engineers and satellite business leads to identify opportunities and mitigate risks for the implementation of SAP ECC ERP system and TeamCenter Engineering.
- Developed product and part lifecycle management systems with design, manufacturing, and product managers.
0-5 years of experience
Capturing the As-is (current state), defining the To-be (future state) processes to create the roadmap for development and integration
- Capture the current capabilities, future state requirements and document the gap coverage
- Teaching other Architects and Analysts how to leverage the Enterprise Architect tools and use them to build in traceability, reporting and review capability for the business users that do have the tools
- Working through a major merger of Nuclear IT capabilities and business processes
0-5 years of experience
Create and implement SDLC process and associated document templates.
- Lead requirements gathering work sessions for new convention product.
- Author use cases, use case diagrams, and all BA artifacts.
- Serve as both project manager and business architect within GEL.
- Keywords: Convention Management, Pharmaceutical Advertising, SharePoint.
6-10 years of experience
Driving optimization through the enterprise processes by leading end-to-end process optimization including enhancing IT systems, establishing key process performance indicators and introducing organizational change management. Responsibilities include:
- Conducting lean workshops
- Architecting, designing, and documenting business processes improvement opportunities
- Acting as a catalyst for change, and introducing organizational design and change management
- Program Managing organizational redesign, role and compensation realignment
- Developing training materials and communications for each initiative
- Communicating effectively and creatively proposing ideas
- Analysis of business benefit (ROI) for each opportunity
- Aligning metrics with improvements to ensure proper controls are in place
- Acting as a conduit for alignment of business and technology goals and objectives
- Spearheading initiatives to drive key performance indicators to enhance strategic decision making ability at a Senior Executive Level
0-5 years of experience
Review, recommend and design software for creating tools required by various lenders, internal departments, partnerships, owners, and other stakeholders in company.
- Document business requirements and specifications.
- Manage customer and stakeholder acceptance including software design review, budget management, satisfaction of customer requirements through sign off and delivery.
- Manage software development projects including budget creation and review, project schedules and timelines.
0-5 years of experience
Responsible for the reengineering of Healthcare business processes, definition of business requirements, and solution for satisfaction of enterprise objectives. Generated the business requirements for a major Healthcare initiative.
- Rational Pro (RUP) requirements tracking.
- Siebel CRM Solution specialist for enterprise business objectives.
- Leadership for business and technical representatives for use case development, user interface and data definition.
0-5 years of experience
As a Business Architect, I partnered with Consumer business teams to identify and classify business processes that align with the Retail Banking Taxonomy. This served as the basis to develop business process models, and drive the re-use of existing technology artifacts (data validation rules, business requirements, and business rules).
- Used the IBM Information Framework (IFW) to develop the process models. This provided a set of consistent business terminology and analysis templates that accelerated the development of the process models.
- Designed and delivered new process models for improvement of Deceased Closure Notice system and Safe Deposit Box Process Management. Each model was used to elicit business rules and requirements. The Safe Deposit Box Process management was used to identify and remediate gaps.
- Assisted in the migration of our team’s rules and requirements from the REQ PRO system to the RRC (IBM’s Rational Requirements Composer) system. Developed the training module for the management of the rules and requirements in RRC.
- During my tenure at [company name], I received 4 outstanding recognition awards for delivering excellent customer service by going “above and beyond”.
0-5 years of experience
- Identify and define business capabilities based on corporate business strategies to enable implementation, connect business capabilities with new features and technology solutions for business capability roadmaps that drive other technology roadmaps
- Leverage Enterprise Business Capability Map to work with business and technology stakeholders for developing business requirements for optimal technology solutions to align with Enterprise Release Management.
- Train and on board new business architects
- Build out Business Architecture area of competency including knowledge base, templates, tools for effective partnering with stakeholders
0-5 years of experience
- Facilitate meetings to complete business process scoping and build quality end-to-end “as-is†and “to-be†business process models aligned to Architecture standards and patterns
- Participate in the development of business requirements, prototyping and usability sessions to ensure the deliverables are aligned to the target state process and delivered on time
- Assist with the creation, maintenance, and delivery of Business Architect and Business Analyst training to provide continuous learning development and improvement
- Collaborate with internal teams to develop, socialize and govern architecture strategies, capabilities, taxonomies, and related frameworks across the consumer bank
- Develop test scripts as well as user documentation for functional usability and testing for internal Architecture tools
0-5 years of experience
is responsible for generating business in the areas of Data Warehousing, OLAP, Data Mining & Knowledge Management and supporting all activities in ongoing data warehousing projects.
- Strategy Planning
- Proposal Development and Pre-Sales supports
- Lead Generation
- Marketing Presentation & Brochure Development
0-5 years of experience
Providing architecture support for new product & development initiatives, building new technology architectures, and supporting new and emerging business opportunities.
- Supporting upcoming business by participating in the Business Development processes up front from a technical perspective. Some examples of this support is working closely with our business development teams as opportunities arise, spending time with potential partners and potential clients working through architecture and business concerns, and participating in the RFP (Request for Proposal) process providing content, review of content, and level of effort (cost) for responses.
- Designing and reviewing architectures to support new product initiatives as part of the Product Strategy & Innovation team.
- Building training materials and providing training to technical staff, focusing on areas of application architecture and processes.
0-5 years of experience
Client Engagement. Lead client relationships for discovery and business architecture with senior representatives of top tier asset management firms, investment banks, hedge funds and servicing companies for the financial industry with the objective of optimizing value using clearly defined solutions
- Develop, deliver and communicate presentations and documentation related to the solution architecture
- Discover client strategy, business management and operational processes through immersive interview sessions with senior management and subject matter experts
- Assimilate the clients’ implementations into universal business models considering semantic modeling and accepted sources of ontology
- Utilize a conceptual understanding of common business ontology and logical information models to influence change to the business and technology community
- Design authorization and data management information models, architecture, and analytics for business and client technology
0-5 years of experience
Provided a holistically complete, coordinated, and set up sequenced business models that are broken down into initiatives for implementation.
- Converting high-level strategy and business needs of the organization into an integrated vision of the future and then redesigns business capabilities to deliver the goals of the vision.
- Conducting research to provide feasibility of new initiatives, assesses emerging opportunities, leads pilot studies, and addresses organizational readiness, sustainability, risks and challenges.
- Preparing and presenting business cases for high-level initiatives to Executive Management for approval, funding, resource allocation and prioritization.
- Facilitating cross-organizational knowledge-sharing forums among Subject Matter Experts, sponsor and shareholders, and mentors new team members as well as improving communication and process to the SDLC & Agile Model
Business Operations Cover Letter Examples
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
