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Additional Business Operations Resume Samples
Business Leader Resume Samples
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10+ years of experience
Successfully supported 107 restaurants, 24 Franchisees with annual sales over $185million. High performing Business Leader who understands the importance of delivering memorable employee and guest experiences while not losing focus on the operations of the restaurants. Exceptional leadership skills with the ability to drive and motivate performance through effective coaching and influencing skills. Communicate a common vision clearly and translates it into specific goals and action plans. Actively participate in the successful activities launching Limited Time Offer (LTO) execution. Demonstrate, with confidence, the ability to have tough conversations and manage through resistance when necessary as well as recognizing the importance of celebrating the accomplishments of the teams.
- Achieved #1 territory system ranking domestically.
- Led annual overall systems matrix performance measures (Denali report) in 2014, 2015 & 2016.
- Restaurants achieved 50% of the systems prestigious Gold, Silver and Bronze Plate recognition annually.
- Supported and maintained 7 of the domestic 11 Prestigious World Class Training Restaurants.
- Supported territory (NY) Top annual per sales volume (PSA) and Profit (ROP) System wide.
- Created and assisted in the achievement of annual action plans for guest experience, operations, community involvement and facility maintenance.
- Actively involved in new restaurant development and Reimages from design to timely revenue completion.
0-5 years of experience
Launched two products and built a Regional Sales Team for success for [company name].
- Directed [company name] and CSO, hiring and training of the entire sales team for Launch
- Coached 11 ABL’s, 1 RCM and 1 RTM for development and sales
- Led a Sales Force in strategic planning, bringing a products to Market for Specialty and Primary Care
- Molded a team and embraced change to adapt within dynamic market
- Key Opinion Leader (KOL) Development of Primary Care and Specialty Physicians (Endocrinology)
- Executed sales results to exceed Launch Brand goal; achieved 118% to goal Toujeo and 97% to goal Afrezza
0-5 years of experience
- Strategically developed and administer policies and initiatives for safe, efficient use of equipment and maintain employee retention.
- Oversee preventative maintenance and repairs performed by fleet support partner, as well as supervise on-time delivery of assigned shipments over 4 states.
- Directed all areas of evening facility management operations and supervised 200+ employees.
- Directly responsible for ensuring all logistical moves in local and regional Chicago market moved with minor or minimal resistance by planning and executing using all available resources.
6-10 years of experience
Provide ongoing direction and leadership to drivers and internal associates to ensure superior customer service and KPI achievement.
- Plan, manage and direct daily board operations to increase revenue and reduce costs through P&L analysis.
- Facilitate training for driver and internal associates, through daily coaching and regular business partnerships and performance appraisals.
- Awarded company’s safety award three years running, by coaching for success.
- Actively implement dedicated accounts into our strategic core business unit.
- Manage Dedicated P&L, focusing heavily on net operating revenue and fixed and variable costs.
- Graduate of Schneider’s Accelerated Development Program.
0-5 years of experience
- P&L responsibility for 100M in annual sales.
- Utilize KPI’s and business scorecards to capitalize on sales opportunities and redirect outliers.
- Collect and analyze consumer-driven research (SMG) to make informed business decisions and enhance guest experience. (Highest Overall Guest Ratings in Southern Division.)
- Collaborate with HR business partners in selection/development and bench-planning ops management teams.
- Manage supplier and vendor relationships to ensure in stock positioning and maximize sales.
- Partner with category managers to identify and execute on sales trends and brand initiatives to build top-line revenue.
- Coach standards and brand integrity for consumer experience consistency
- Identify opportunity stores and develop SMART action plans to improve performance.
- Stretch assignments and operations SME for various corporate tests & roll outs
- Conduct program or product tests as necessary to reduce risk and improve the success rate of each program.
0-5 years of experience
- QA oversight of the QC operations at the Browns Summit Site
- Business Leader for the Quality Operations Team
- Knowledge of cGMP’s including: CFR- Parts 210 & 211, APIs
- Conduct documentation audits and provide training on Good Lab Practices (GLPs)
- Lead others in Out of Spec and Alert investigations and build investigations capability.
- Review and approve QC Out of Specs, Quality Incidents, and Quality Alert investigations.
- Develop and implement CAPAs to eliminate repeat occurrences.
- Write, review and challenge site SOPs and DSOPs
- Participates in internal and external audits.