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Additional Business Operations Resume Samples
Business Reporting Analyst Resume Samples
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0-5 years of experience
- Performed data analytics and problem solving, interpreted complex datasets and solved complex problems.
- Planned, deployed, and led all lean activities that would produce significant cost savings though productivity, quality, waste reduction improvements, and improve business processes.
- Designed, trained, and implemented a 5S auditing system to improve warehouse organization and housekeeping.
- Analyzed Performance Standards/Metrics, Measurement System Analysis, Regression Analysis providing detailed reporting to customer and company as it relates to exceeds or meeting standard goals.
- Utilized ROI analysis to ensuring efficiency and in getting products to third party. (Value Creation Index, Activity Based Costing, Unit Rate).
- Documented and Audited Standard Work throughout the warehouse thus maintaining process control.
- Provided leadership and coaching to team members; Interacted with clients, internal and external departments and various Senior Leadership members to provide analytics and productivity reports.
0-5 years of experience
- Provided technical financial reporting expertise to assigned business units/leaders to ensure all financial and operational data (including budgets and forecasts) are available to support business decisions
- Create and prepare over 250 monthly, quarterly and ad-hoc reports; identified trends and recommended solutions to top executives
- Designed, developed and managed performance metrics, reports, analysis, dashboards; drove key business decisions to managers
0-5 years of experience
- Teamed with Accenture contractors and AHM Management to meet system migration deadlines for Salesforce customer contact management system (CRRS).
- Analysis of Chino Case Management business processes, developed dashboards to track MTD case activity and KPI objectives.
- Developed monthly reports to support Alpha VIN outreach activity. Generated NHTSA reporting to meet government reporting deadlines.
- Assisted V.P with monthly Operating Committee presentation to provide in-depth customer contact analysis to members of AHM Management and President.
- Organized meetings with stakeholders to introduce dashboard report requests and increase reporting efficiencies.
- Trained Honda and Acura end-users on new Salesforce report and dashboard formats.
- Developed on-boarding program to train new Reporting Analyst on business processes and detailed report logic.
- Generated daily call volume reports for Chino and Torrance Call Centers utilizing Avaya, SAP and Salesforce systems.
- Analyzed and reported on call volume trends regarding customer feedback.
- Managed Ad-hoc report inbox. Developed reports for various departments and ensure on-time delivery.
0-5 years of experience
Managed the flow of data from a large data warehouse to a customized environment to support budgeting, forecasting, and analysis.
- Wrote complex SQL queries against large datasets in MS SQL Server and Teradata
- Architected and developed reporting databases in MS SQL Server
- Developed ETL from Teradata and other data sources to MS SQL Server
- MS SQL Server Performance and Tuning
- Microstrategy architecture, development, and report building
- Advanced MS Excel
0-5 years of experience
- Compile and validate performance reports published to Operations Leadership and Service Delivery partners (Daily, Monthly, and Quarterly).
- Create/Maintain database for each programs reporting metrics.
- Using Excel and Access databases to create complex, multi-functional reports and charts to provide visual representation for operations meetings and disseminating through leadership.
- Communicate with internal/external business partners to ensure reports include the most current information and is meeting the needs of the program.
- Analyze program data metrics to pinpoint trends and address improvement opportunities or troubleshoot discrepancies
- Update staffing and forecast charts and present to leadership team to gain understanding and adherence.