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0-5 years of experience
P&L leader for wholly-owned [company name] subsidiaries. Accountability for all sales & marketing, customer service, operations & maintenance, storage, transportation and logistics for [company name]-El Salvador cargo/transportation businesses. Managed organization of 180 team members.
- Selected to head el Salvador organization to address prior business challenges and develop future business expansion.
- Designed and implemented staff realignment initiative and developed highly motivated team utilizing extensive coaching & counseling.
- Led successful initiative to withdraw from 3rd party demurrage collection agency resulting in annual savings to the company of $250k.
- Increased cargo volumes by 10 % in 2007 as a result of a new strategy for sales and business development.
- Increased 3rd party trucking business and net profits, exceeding budget targets by approximately 15%.
- Developed pool of key talent for utilization across other Central American organizations.
- Won 3 President’s awards for outstanding shipping line results, effective human resources management and process excellence.
0-5 years of experience
Directed operations that improved route services, procurement, and requisition and payroll procedures for a $1.1 million transportation project in West Africa.
- Provided solid business, technical and project management services in full consideration of national employment law, tax law, environmental protection provisions and health and safety regulations.
- Collaborated with universities and colleges to provide special route services to alleviate escalating transportation concerns for 50,000 students.
- Established a transparent procurement and requisition protocol for local (in-country) expenditures.
- Instituted a contract token vendor program focused on engaging market women and disenfranchised young men.
- Spearheaded an intensive recruitment agenda resulting in the mass hiring of 75 employees within a three week window.
0-5 years of experience
Appointed to transform the organization from an underdeveloped satellite sales team into a high-performing business unit that would ramp revenue, market share and profitability while building the K-C brand among retail and consumer customers. With full profit and loss, provided vision and leadership to a team of 118. Strengthened all operations including sales, marketing, category, trade utilization, product mix, productivity, finance, HR, and supply chain. Defined business strategies. Established and built organizational capability. Streamlined decision making through empowerment and accountability. Drove strategic alignment. Pioneered Lean principles in sales and marketing. Developed senior level customer partnerships and joint business plans. Built culture of professional development and talent optimization.
- Increased top line by $100M, from $550M to $650M.
- Grew sales at twice the market growth rate, increasing 15% despite a historic economic downturn and well established, deeply entrenched brands in a mature marketplace.
- Reinvigorated the Family Care portfolio of products, gaining distribution in all major customers and boosting portfolio revenue four times.
- Enhanced profit margins by 400 basis points.
- Improved receivables from 35 to 25 days, saving more than $10M.
- Turned around sales team performance, being named #1 in Canada for HABA in 2012 Advantage Survey, and winning 2012 Presidents Award for overall best business results in North America.
0-5 years of experience
Directed sales functions in addition to ensuring legal, operational systems, A/R, A/P, cash, margins, budgets, and expenditures were continually streamlined. Led globally dispersed teams in United States and United Kingdom guaranteeing corporate objectives were fulfilled. Entrusted with full U.S. P&L responsibility and budgetary requirements.
- Attained 800% reduction in user input time by instituting new software enabling cohesive communication between accounting software and online store shopping cart.
- Produced $600M within 12 months of launching triathlon apparel collection.
- Improved sales across United States and Canada from $6.5M to $8.2M.
- Tasked with decreasing incorrect shipments within six months achieving decrease in errors from 8% to under .5% within three months.
- Ensured QuickBooks was consistently synchronized with headquarters’ policy.
- Surpassed all corporate goals annually.
0-5 years of experience
Responsible for revenue growth of ISO products throughout the southern United States.
- Developed new corporate accounts generating in excess of $1.2 million to date, which exceeded 2006 sales targets by 133%.
- Developed and implemented “Supply Chain Verification Program”.
- This service utilizes our international offices in Asia to inspect and provide quality control for oil tools that are sourced overseas.
0-5 years of experience
Leveraged total tenure of nearly 20 years in role as VP and Country Manager with responsibility for overall management of Palau operations to achieve financial, service, and community outreach goals. Directed daily operations while ensuring compliance with all federal and local laws and regulations. Coordinated branch sales efforts, and led ongoing sales training for team members. Managed human resource functions, conducted staff meetings, and evaluated employee performance. Prepared, implemented, and monitored budget. Maintained internal audit program to achieve branch adherence to bank policies. Proactively managed high valued clients as Primary Relationship Manager. Identified financial needs and offered product and service recommendations. Communicated with Executive branch of Palau government to cultivate strong corporate image.
- Successfully expanded market share by 10% and reduced branch charge-offs by 60%.
- Improved public image of bank by working closely with local population and increasing community-related activities by 40%.
- Selected and entrusted to serve as designated compliance officer for Palau operations.
0-5 years of experience
Served as a full capital life-cycle Program Manager for a five-year $175 million economic growth program with overall implementation responsibility from start-up to close-out leading cross-functional teams.
- Led three projects with multimillion dollar capital investments including the contracting for design,
- Program completed on time and with $9.8 million in savings with US Government rules and regulations.
- Supervised staff of 52 in the project management unit and 8 major international contractors.
0-5 years of experience
Oversee all functions related to the projects logistical requirements, Mobile security and Static Security operations.
- Hired and managed a diverse team of security professionals in the protection of company employees and infrastructure.
- Coordinate and develop relationships with all contracting parties including the US Military and the Afghanistan departments of APPF, MOI and MOFA.
- Responsible for planning, coordinating and executing logistic support for all missions in Afghanistan.
- Planned and executed efficient, well organized secure movements of the US mail to the US Embassy and Military installations throughout Kabul, Ghazni, Ghardez and Jalalabad in Afghanistan.
- Planned and developed the Security Protection/Life Support, of the base camp for approx. 100 personnel in Kabul Afghanistan.
0-5 years of experience
Had overall responsibility for profit & loss for the Well Construction Product Lines (35M pa) and the Indonesian Country Manager’s position (85M pa), including Equipment Tool Rentals, Well Construction Products, Fishing/Milling/P & A and Tubing Running Services.
- Reported to the Asia Pacific Regional Geographical Vice President.
- Led and delivered operations as the Legacy Product Line Manager for Well Construction. Doubled revenue and improved EBIT 25% inside a 3 year period when in the leading position as the Country Manager.
- Developed and executed tender & contract review process integrated with the supply chain process.
- Supporting position as the Key Account Manager and business growth development focus for BP, ConocoPhillips, Pertamina and Japex.
0-5 years of experience
Responsible for the direct business in Venezuela and distribution channels in Central America, Caribbean and Northern South America.
- Provided business and marketing Plans as well as engineering and technical support.
- Developed new direct operations in Venezuela with P&L responsibilities.
- Achieved 135% of sales target within a 2 year period.
- Constructed and implemented new distribution contracts to reduce business risks.
0-5 years of experience
Promoted in 1 year to head business development for SFA software / service provider with operations in 57+ countries; recruited and managed 100+ Japanese and international staff in 2 locations
- Launched Dendrite Japan Marketing and PR Department – customer PR, print and digital marketing materials, major industry events; created Japan’s first PharmaQuest 2000
- Launched vertical specialization in pharmaceutical market; oversaw national pharmaceutical sales training, support, and performance metrics, including Data Center and Call Center operations and services offerings
- Rolled out 10+ Pharmaceutical SFA systems custom-built for client-specific drugs, territories, and strategies
- Managed multi-million-dollar system supporting 18,000+ pharmaceutical sales representatives
0-5 years of experience
Started Telspec office in Brazil to be the sales and support office for South America.
- Developed sales strategies and budgets, consolidating the information and presenting to the board of directors in UK.
- Hired the team, prepared action plans by individuals and team for effective search of sales
- Developed 5 channels and 24 representatives for Brazil, Argentina, Chile and Uruguay.
- Closed contracts with Service Providers and Utilities in the region of US$10M/y, growing 30%
Country Manager Duties and Responsibilities
We have analyzed several job listings for Country Managers and have found the following to be among the most commonly listed responsibilities for this job title.
Develop Operational Plans From communications to warehousing, it is up to Country Managers to ensure that all aspects of a business operate smoothly. They ensure that a business’s in-country affiliate adheres to all country regulations and cultural guidelines. They also develop plans for company growth and improvement of sales.
Implement Brand Strategies Country Managers are responsible for building a company’s brand in a specific country or region. They devise advertising and promotional plans and are involved in product positioning and global brand marketing development.
Generate Progress Reports Country Managers continually assess company progress, sales and marketing successes and compile reports to submit to superiors in corporate headquarters. They present reports regarding budgets, sales growth or declines, new business leads and regulatory compliance.
Recruit and Train Staff It is typically up to Country Managers to oversee the hiring and training of staff in a particular region. Country Managers can be involved in staff selection, training development, scheduling and ongoing professional development of employees.
Country Manager Skills
As a successful Country Manager, you would need to demonstrate strong communication, organizational and negotiation skills. You should be a motivated self-starter with the ability to work with little or no supervision and possess the ability to assemble and manage teams. Presentation, analytical and planning skills are also essential. Above-average people management, customer service and leadership skills are crucial for Country Managers. In addition to these capabilities, Country Managers should be able to do the following:
- Management – Country Managers will oversee all aspects of business operations, including recruiting and training staff and maintaining budgets
- Regional expertise – Country Managers must also possess a deep understanding of their country’s local politics to enforce laws and regulations
- Strategic planning – another key part of this role is using research to develop brand strategies and implement them to promote company products and services
Country Manager Education and Training
While many employers will accept a bachelor’s degree in business administration, management or a similar area, some require or at least prefer that Country Manager candidates hold a master’s degree. Many will accept a 4-year or advanced degree in sales, marketing or finance. Familiarity with the country or region in which one will work is considered a notable advantage for those seeking to fulfill a Country Manager role.
Country Manager Resources
Use the resources provided below for more insight on becoming a Country Manager and whether this is a career for you.
Association of Change Management Professionals (ACMP) – Webinars, conferences and online courses are among the ACMP’s offerings. Country Managers can benefit from the many resources provided by this global organization.
Global Manager: Interviews with Corporate Leaders – These interviews, assembled by The New York Times, gives you a personal glimpse into how managers handle cultural differences, change management and more.
Success for the New Global Manager: How to Work Across Distances, Countries, and Cultures by Maxine Dalton, Chris Ernst, Jennifer J. Deal and Jean Leslie – This book explores the skills and practices displayed by Country Managers. It also includes information about how companies can ensure the professional development of these managers.
Navigating Cross-Cultural Ethics: What Global Managers Do Right to Keep From Going Wrong by Eileen Morgan – Filled with personal stories and examples, this book explores the ethical responsibilities and challenges of Country Managers assigned to maximize profit in other cultures.
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Country Manager
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
