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Additional Business Operations Resume Samples
ERP Manager Resume Samples
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0-5 years of experience
Led team to implement the company’s first ERP system in a record 11 months (according to the software vendor).
- Reduced costs and scrap and performed necessary production and equipment troubleshooting.
- Worked with R&D to optimize manufacturing processes and provided technical support to manufacturing, sales, Quality Assurance and customers concerning materials and processes.
- Redesigned all production forms resulting in more data capture and less data entry errors.
- Assisted in the creation of new production standards that resulted in higher productivity.
- Helped update the Company’s safety and training program that reduced accidents and time lost to injury.
0-5 years of experience
Managed team of 3 in the delivery of ERP upgrades and process improvement solutions.
- Managed $470k budget.
- Automated processes throughout company and lead audits.
- Proposed and implemented business intelligence initiative that allowed for increased productivity assessment and reporting.
- Lead the ERP upgrade effort and addressed issues such as capacity planning, Unix environment setup and copy of product line to upgraded system.
- Introduced process improvements and standardized accounting practices. Eliminated 70% of custom code and advised on alternatives Lawson solutions.
- Installed custom changes in the Lawson’s product lines and provided user training to the new Lawson release.
- Designed and implemented Oracle stored procedures, packages, and triggers.
- Integrated Lawson’s Data dictionary with Oracle’s object definitions.
0-5 years of experience
Worked with larger bedding manufacturers to establish EDI trading practices and trained staff on usage of web portals. Developed standards to use the GXS portal for creating standard EDI documents with national bedding retailer.
- Led the in-house ERP software implementation initiatives that resulted in 50% cost savings in 2010
- Provided technical support to all areas of the business in relation to master data management and ad-hoc reporting on sales and financial data
- Implemented and configured an ERP software package to support all aspects of supply chain management from order entry through distribution.
- Examined raw material usage data to determine the appropriate ordering level based on sales forecasts for the coming quarter.
- Analyzed sales dollars and production data to create an actual costing data warehouse on an item by item basis. Used the costing model to provide cost margin analysis reports to the board of directors. Created detailed financial reports for Balance Sheets and Income Statements using Tableau Software
- Designed a new domestic and international cost margin analysis model that became the standard reporting methodology for Sales and Finance division and management team.
- Participated in several Kaizen events to create lean practices and documented processes that resulted in improved inventory control and shipping processes and procedures.
0-5 years of experience
Successfully managed SAP implementation and development of an ERP team to align with company objectives
- Effectively implemented SAP as Project manager in 20 weeks for FICO, SD, MM, PP and QM on time in a fast growing dynamic company without interrupting the business
- Implemented and managed continuous improvement projects with limited resources including expansion to Europe and SAP/FedEx Interface
- Developed reporting strategy together with creative low reporting solutions
- Managed; offsite BASIS team, Security, ABAP and SAP Application resources
- Developed fail over procedures with Technical Team
0-5 years of experience
Proficiently directed 22 personnel throughout receiving, purchasing, planning, forecasting, cycle count, and ERP functional areas.
- Project-managed re-implementation of Telesis ERP system and deployment of new Epicor Vantage system.
- Generated documentation for management via Crystal Reports, and maintained CrystalReports.com company account.
- Collaboratively devised, implemented and enforced operational policies and procedures.
- Resourcefully created and introduced statistical forecasting tools for finished stoves, accessories and replacement parts.
- Drastically elevated operational efficiency and inventory accuracy throughout multiple warehouses by implementing bin control systems and wireless scanners.
- Streamlined company-wide information flow by retraining employees in each department on ERP system.
- Assembled “core team” comprised of key representatives from each department to meet weekly and as needed for strategic planning and problem solving.
- Improved productivity by restructuring the Materials department into “cells” which focused on specific areas (Planning, Purchasing, Inventory, Cycle Counting, and Item Master Information).
6-10 years of experience
Implemented and managed Microsoft Dynamics GP (Great Plains) ERP system and peripherals. Total responsibility for GP and key peripherals since date of hire.
- Improved financial and inventory reporting efficiency and content. Developed Share-Point/SSRS reporting dashboard, supported by a data warehouse, for Finance and Operations. Delivered virtual real-time reporting to leadership team and mid-level management.
- Enhanced complex vendor rebate tracking. Designed and implemented vendor rebate accounting systems that accounted for approximately $20MM annually in cost-of-sales concessions from vendors.
- Reduced from 3 months to 2 weeks the computer conversion/upgrade cycle for ERP system and peripheral databases. Performed solution delivery, needs assessment, problem resolution and solutions implementation. Managed project personnel, building and directing cohesive teams in the production of quality solutions.
- Integrated Agile 2006 PLM inventory management software with Microsoft Dynamics GP to provide more control over product management and enabling the organization to manage product profitability throughout product life-cycle.
- Reduced Inventory by $1MM by streamlining serialized tracking of inventory sales which allowed the company to account for warranty contract revenues.
- Reduced downtime and overtime by 60% by developing and deploying bar-code physical inventory and cycle-count processes that improved inventory accuracy and real-time reporting.
- Initiated several important product improvements to Microsoft GP that resulted in Microsoft hot-fixes and improvements to future releases of the Dynamics GP ERP package.
6-10 years of experience
Directly managed a group of technologists responsible for ERP Administration, Application Development, Telephone Systems, EDI and Demand Planning, Network Infrastructure and Security. Managed budgets in excess of $250,000 for 3 sites for all infrastructure purchases, ERP support, business telephones, cell phones, copiers, electronics barcode scanners and supplies.
- Implemented Faspac MRP\ERP under difficult time and resource constraints while completing the project on time and under budget without any loss of production or shipping.
- Trained schedulers, materials manager and inventory manager on MRP processes and operations resulting in increased accuracy in scheduling and inventory while decreasing short ships.
- Oversaw IT Operations at a startup sister distribution company including the management of infrastructure installation, ERP implementation and initial management of the IT Department.
- Migrated an aging Faspac RS6000 to a high ability RS6000 Cluster to insure 100% uptime.
0-5 years of experience
- Managed overall Supply Chain activities from new product introduction to high volume manufacturing
- Collaborated in establishing business processes to support NPI and volume production while improving communications between engineering, finance, sales and manufacturing operations
- Key team member in ERP implementation (Oracle) from inception to successful Go Live with focus on Sales, Product Purchasing, Planning, Inventory Control and Delivery requirements
- Regularly compiled and presented to executive management build plan requirements, sell thru detail, and backlog as well as current key issues along with strategic recommendations with respect to such issues
- Established strong collaborative relationships with colleagues, suppliers and customers
0-5 years of experience
Daily oversight of SAP and JDE systems. Project managed international implementation of JDE upgrade project from inception. Led cross functional team of internal and external resources to maintain SAP systems. Interfaced with all levels of organization on a regular basis to report status of all systems.
- Worked with internal CAPEX committee on a weekly basis to determine best fit implementation partner for JDE upgrade and implementation
- Led teams of three international locations to determine global model for JDE upgrade and implementation. Normalized business processes and master data elements based on best practices in order to provide division based metrics for leadership.
- Currently working with contractors and internal support team to upgrade aging EDI system. Solution will be used to replace SAP interfaces and create EDI transactions for JDE.
- Supervisor of 4 person internal SAP support team. Worked with team to create and accomplish goals on a quarterly basis.
- Managed development team to design interface between complex manufacturing system and JDE.
- Management of $1.5 million JDE upgrade project by regularly scheduled updates with CEO, CFO, Directors and lower levels of management.
- Collaborated with internal and external resources to develop and showcase Microsoft sharepoint solutions for data management/storage and customized workflow solutions.
0-5 years of experience
Managed all aspects of cross-functional ERP system implementation team (scope, budget, etc)
- Managed all aspects of maintenance and support and ongoing implementation of ERP system
- Delivered training to staff on SQL querying, ERP and database concepts, and data quality
- Developed and executed scripts on database servers as necessary to improve data quality/integrity
- Monitored Pervasive SQL Server, MS SQL Server, and mySQL/PostgreSQL database environments
- Administered all aspects of 10 MS SQL Servers, several MySQL servers, 1 Pervasive server, and a PostgreSQL server including routine maintenance, upgrades, optimization, query development, etc.
- Wrote and optimized sprocs, triggers, cursors (on occasion) using T-SQL or Pervasive SQL
- Developed reports using Crystal Reports XI, and make them available within ERP System
- Managed full upgrade process for ERP system, including UAT and rollout across the company
0-5 years of experience
- Brought clear leadership and disciplined operating procedures to a team of 12 ERP analysts and developers.
- Directed, coordinated, and drove efforts that resulted in the successful implementation of the global enterprise-wide SAP Sales, Order Management, Customer Service, and Pricing; Europe, Mexico, and USA.
- Mentored and coached team, instilling a sense of pride to entire development staff, resulting in numerous opportunities for professional growth.
- Designed, developed, and managed KPIs (Key Performance Indicators) and executive metrics.
0-5 years of experience
Sole supporter of the entire ERP software
- Managed all accounting aspects of daily operations as well as overseeing functional performance for all land departments and field offices in regards to Bolo (ERP)
- Directed all resource allocations, budgets, training programs, and upgrades for the ERP system
- Provided project leadership with outsource vendors; ensuring proper requirements are defined and project dates are delivered
- Created intricate reports for the financial and land departments via Bolo Query function
- Identified potential solutions and assessing them for both technical and business suitability in regards to the IT and to all ERP users
- Interacts and collaborates with all levels of management to provide issue resolution, subject matter expert services, and process and policy improvements in regards to SOX and other audit controls
- Maintained additional 3rd party software such as Time Star, Tobin and ProCount
0-5 years of experience
Oversaw all IT-related purchasing and budgeting at the same time as reducing costs to legacy fiber and copier systems, among others.
- Responsible for managing and administering the company’s VMware infrastructure, WAN and LAN networks and their security, corporate help-desk activities, Windows 2003 through 2012 servers, desktops, and netbooks, as well as implementing a new helpdesk ticket system to handle inbound customer requests.
- Began the implementation process for Visual Manufacturing ERP and created an internal SharePoint site to manage IT and production infrastructures while awaiting completion of this process.
- Supervised two employees on daily and monthly projects that adhere with operational needs and consistent with overall company objectives.
- Single point of contact for all communications with vendors regarding ERP.
- Supervise and empowered employees to meet goals that provide overall efficiency and trim budgets.
- Implemented Office 365 from internal Zimbra mail system.
0-5 years of experience
- Managed the further implementation of Syteline, this included the roll out of planning to the manufacturing areas and customer service for a $60M privately held company. This included documentation, training and the creation of business processes and work flows.
- Supervised year end audits and monthly cycle count, evaluated slow moving inventory for year end.
- Worked with all departments on updating all material details including costs and units. This included 3K+ items, updating all aspects from lead time to BOM creation and update.
- Maintained and reconciled Standard Costing on a monthly bases and process year end roll-over.
- Worked with IT on the design, creation and roll-out of Workflow, used by Syteline as an automated, time saving, and documentation process for Purchasing.
0-5 years of experience
- Managed support staff, consultants, and developers.
- Coordinated activities with the Corporate Information Systems Department.
- Negotiated with software vendor on purchases of additional licenses, products, and services.
- Managed upgrade process, conducted training for users, and created documentation.
- Implemented additional modules of Axiom and worked with users on process improvements thru increased utilization of the system.
0-5 years of experience
Training Manager for selection, implementation, and training on a new ERP system
- Manage Vendor relationships with support vendors
- Lead for Strategic IT Planning Committee
- Lead for new software selection
- Attended training for VERTEX tax solution
- Trained Supported and Documented Manhattan’s ILS Warehouse Management System
0-5 years of experience
- Prepared and implemented 9-month upgrade from 15-user, green-screen, IBM AIX-based version to GUI, Oracle 10g-based version (now 11g) with over 50 current users
- Audited ERP-related job roles and set up cross-functional teams to evaluate business processes, redesign/refine/re-implement as necessary, forge user relationships, and establish consistent communication lines for daily production and long-term projects and initiatives
- Filtered and cleansed data with the Oracle SQL Plus worksheet, SQL queries, Excel, and manual editing to ensure data standardization, consistency, and error-free conversion
- Customized and created Crystal Reports with Crystal Report Designer XI, including standard system reports, converted custom reports, and new reports with enhanced system functionality
- Converted existing Intranet HTML, ASP, and ASP.NET pages to connect to new Oracle instances under Oracle SQL syntax and designed new summary and drill-down reports
- Established demo database for testing existing functions and running concurrent processes to validate data consistency, and provide a stage environment for user training
0-5 years of experience
Write policies and procedures for the day to day functions.
- Applied new policies and procedures.
- Wrote Technical Manuals for the company’s ERP System
- Audited all procedures and productivity.
- Managed month end reports for accounting.
- Handled accounts payables.
- Created month end reports and provided all reports for CFO.
- Managed the company’s ERP System.
- Analyzed and produced cost analysis of products for possible customers.
0-5 years of experience
- Provide leadership to a team of technical & functional analysts and DBAs in operation and maintenance of Oracle ERP environment.
- Involved in design & management of the Customer Credit Rating System using FICO’s CDA product and national roll out of the same.
- Guide the designing of a system based on the Debt Manager product by FICO and ensure compliance to project delivery schedules and budgetary allocations.
- Prepare detailed plan for re-implementation of Oracle HRMS to realign with organizational change and business objectives in addition to creating project definition document for spin-off of the finance unit project.
- Championed creation & management of Program Management Office; ensure upgrading of Oracle Applications R11 to R12 apart from re-installation and upgrading of HRMS.
- Manage spin-off of the new organization besides focusing on accurate & timely reporting to C level executives and career growth of team members.
0-5 years of experience
- Responsible for all aspects of ERP lifecycle in North and South Americas for Pourshins&Supplair Inc. – Product and Supply Chain Division of Major Airline Catering Company, supplying more than 200 million flight meals per year.
- Actively partner with the business to understand strategies and needs to deliver efficient reporting and data analysis tools.
- Lead QlikView adoption within the organization.
- Proposed and developed multiple dashboards, reports, departmental and cross-functional QlikView applications.
- Trained business users to use and enhance QlikView apps. Achieved significant progress in changing ‘Excel/Spreadsheet’ mentality into Data Exploration and Discovery passion within the organization.
- Extensively used SQL and PL/SQL to develop and enhance reporting tools, ERP, EDI and ETL functionality.
- Applied math and statistics knowledge and skills to improve internal forecasting system, facilitating efficient demand planning process for the major airline carrying more than 13 million travelers per month.
- Hands-on experience in predictive analytics using scikit-learn, vowpal wabbit.
0-5 years of experience
Project Leader for Implementation of Epicor 9 ERP.
- Develop/Document Standard Operating Procedures and Training Manuals.
- Modify and Create from Scratch Crystal Reports from Epicor 9 ERP.
- Learned Various Programming Languages as Required.
0-5 years of experience
Manage, monitor, and maintain SQL Server databases, onsite and remotely, to support mission critical applications for the US Navy, US Coast Guard, and the Government of Israel. Provide administration to the program(s) ERP System (Pentagon2000SQL), which supports the Logistics and Supply Chain Management objectives.
- Migrated our SQL Server and Report Server instances to a virtual environment. This allowed us to better manage our resources and implement a HA (High Availability) environment to aid our Disaster Recovery Plan.
- Identified, tuned, and indexed long running queries, which were causing timeout issues in the application. One query in particular went from a 35 minute execution time down to 2 minutes.
- Implemented a SSRS Data-Driven Subscription solution to alert the Procurement group when Purchase Orders were coming due, improving stock objectives by 30%.
- Developed Program Level Dashboard Reports to give Management an “At-A-Glance†heartbeat of how the program is currently performing against their respective KPI’s (Key Process Indicators).
0-5 years of experience
AX 2009 System and users administration.
- AX Technical support across offices in England, USA, and Hong Kong
- Implementation of Dynamics AX Warehouse Management System, Landed Cost for AX from SABLE, and FlintFox Trade Plus for AX (Commissions, Rebates, and Allowances Management)
- Responsible of Dynamics AX EDI operations with business partners, including big box retailers such as Walmart, Target, and AutoZone.
- Responsible of development team of 2, who wrote custom code for AX and SSRS reports.
- Project Management in coordination with Microsoft Gold Partners to implement additional functionality in AX.
10+ years of experience
Administer ERP software (IntegraSoft)
- Manage processes for all aspects of the business including Accounts Receivable, General Ledger, Accounts Payable, Order Entry, Sales Analysis, Inventory Control, and Purchasing
- Perform Month End Processing including rolling and service charging of A/R accounts and creating and distributing of sales reports used for sales commissions
- Create reports using ERP reporting tool
- Manage a staff of 2 employees working the helpdesk
- Support 65 remote sales people, 50 retail stores, 3 warehouses, and 150 in office users
- Maintain data consistency between ERP and Remote Order Entry systems including A/R, order processing, pricing, inventory levels, and sales promotions
- Maintain data consistency between ERP and Point of Sale systems including A/R, ticketing, pricing, inventory levels and sales promotions
- Work with ERP Vendor on any needed customization of the software
0-5 years of experience
Manage team of Business Analysts and consultants that oversee the business and functional system stabilization of the SAP, OpenText, Vertex and SRM solutions
- Coordinate all cross application (SAP, Maximo, Cascade, Vertex, Faster, etc.) testing for business areas
- Work with Purchasing and Warehousing on improving processes
- Oversee SAP BI and Enterprise Data Warehouse Supply Chain related datasets
- Work with Organizational Change Management team to communicate to end users on upcoming training classes, system enhancements and production outages