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Implementation Coordinator Resume Samples
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0-5 years of experience
Supported the Implementation Specialist and provided one point of contact between the Specialist and Coordinators, improving communication. Successfully managed the incoming work log, ensuring all requests were completed in a timely manner and that work was being distributed to the team efficiently. Participated in Division and IS Implementation progress conference calls and planning and strategy meetings. Helped with the User Acceptance Testing Services for new features and functionality and to provide input to IS Design and Development Team on software enhancements.
- Successfully developed the Onboard Training Curriculum and created all the training exercises for all the Implementation Coordinators.
- Created trade-specific guidelines for entering BOMs from Division DMTs, significantly increasing the quality of data being entered.
- Provided support on how to use an enterprise Purchasing System and best practices in data setup, resulting in house cost reduction and commonized plan analysis.
0-5 years of experience
Develop trusted relationships by demonstrating an understanding of client’s business needs, expectations, and requirements.
- Collaborate with our sales representatives to drive the approach and deliverables for successful RCM implementations for our medical practice clients.
- Lead all RCM implementation project planning based on Modernizing Medicine’s training model and our client practice’s availability
- Assess new client’s current workflow and consult with clients on the best approach for a successful RCM implementation.
- Manage the post-go-live (45 days) implementation relationship, activity and account development.
- Track and monitor client status throughout the RCM implementation project.
- Schedule regular weekly checkpoints with the client to ensure consistent and successful RCM processes.
- Manage the post-go-live (45 days) implementation relationship, activity and account development.
- Successfully transition account to assigned Account Services team.
0-5 years of experience
Manage all wellness clients through the start of their wellness program, Vitality.
- Assist in wellness program design and planning.
- Prepare and coordinate formal presentations to new clients, regarding product plan design and product education.
- Work with sales consultants, client consultants, brokers and clients to establish implementation timelines and metrics for all new accounts.
- Manage multiple projects and clients at one time, ensuring all decisions and data are tracked effectively.
- Assist with the planning of health fairs, biometric screenings and other wellness events.
0-5 years of experience
- Efficiently handled various implementation projects and tasks
- Effective communication skills
- Handled confidential incentive reporting needs for management staff
- Provided excellent customer service by answering or referring implementation questions to correct supervisory staff
- Prioritized and multi-tasked to complete all tasks accurately in a timely manner
10+ years of experience
- 19 year [company name] sales and management career
- Vast experience including district management of up to 8 locations
- Oversee inventory management for stores and customers
- LEAN initiatives and implementation for inventory controls, cost savings, and department efficiencies
- Directed a group with $7.2 million of sales, $1 million plus in inventory, and over 40 employees the last 2-1/2 years
6-10 years of experience
- Coordinates post-sale dental activities for individually-rated businesses and entities in 14 Anthem Blue states.
- Interfaces with national brokers, group administrators and internal insurance partners to collect required legal documents and complete internal system work to assure the timely implementation of new business.
- Acts as a subject matter expert for the broker and new customer through the implementation period, and provides online enrollment training upon request.
- Evaluated, interpreted and processed pre-service and post service grievance and appeal requests related to dental procedures, quality of care, eligibility and policy provisions.
- Communicated findings to different clientele or routed the case to clinical staff for further analysis. Responsible for several large lines of business including, but not limited to, U.S Bank, Delta Air Lines, Securian and Wells Fargo.
0-5 years of experience
- Coordinates and facilitates the execution of multiple project timelines and milestones to ensure customer expectations are met.
- Gathers important information regarding network, users, devices, and call flow.
- Collaborates with internal and external teams to facilitate scheduling of software build, implementation appointment, and training.
- Obtains final implementation sign-off and ensures that customer is fully satisfied with project completion.
- Tracks porting and assists customer with all required and necessary documentation.
0-5 years of experience
- Responsible, Implementation/Coordination of VoIP Hosted Seats, as well as Wireless High/Low cap High Speed date connections.
- Responsible for all documentation and communications to/from customers
- Responsible for verifying all equipment has been shipped and received in the field offices.
- Project Coordination of VoIP, T1 site survey as well as verifying wireless site survey was complete for all markets locations within the US.
- Responsible for all documentation and communications to/from customers via emails and calls.
- Assisted on the first level of tech support pertaining to IP PBX operation and functionally of Polycom and Cisco Phones.
- Responsible for weekly status reports to upper management for all projects that pertains to all VoIP as well as Wireless Date installations.
0-5 years of experience
- Inputs data for time and attendance system builds.
- Implements each client on a specific scheduled timeline.
- Trains executive teams on the functionality of their new Time and Attendance System. Each training highlights the tools that apply to their specific business needs.
- Conducts monthly culture shaping meetings focused on building team culture, best practices for professionalism, integrity, and client focused service.
0-5 years of experience
- Assist customers remotely in setting up their My Vision Express EMR software
- Confirm that all office specifications are correctly entered for optical inventory, vision insurance, and Meaningful Use reporting
- Answer incoming support calls to answer customer inquiries
0-5 years of experience
- Managed the review and verification of multiple healthcare plans.
- Charged with the building, mapping, and revision of online application forms.
- Creating and updating Google Analytic profiles, users, e-mails, permissions, and goals.
- Building demo sites for QA testing
- Providing permissions for internal and external users
- Uploading drug benefits data
0-5 years of experience
- Heavy outbound calling and appointment setting
- Validation Calling to Hawaii and Guam/Saipan
- Installations of Verifone Vx520, Vx680, and Ingenico ICT 220
- Multi-Pass, Mobile-Pass, Web-Pass, and Auth.net
- Troubleshooting
- Data Entry
- Met deadlines for First Hawaiian Bank
0-5 years of experience
- Responsible for the development and coordination of biomedical public health prevention interventions to serve at risk populations at a national level.
- Coordinate educational efforts on new prevention efforts to public professionals, including primary care providers, non-clinical providers, health organizations and associations, and community based agencies in all municipalities and high-incidence jurisdictions.
- Responsible for building collaborative relationships with allied community based organizations, social service organizations, elected officials and funders to enhance community services for at-risk populations.
- Oversee the department’s outreach activities on PrEP education; development of materials and client recruitment; assist in the management and oversight of the departments programmatic services for its biomedical interventions implementation.
- Lead and coordinate programmatic advisory board aimed at developing and sustaining a successful implementation plan of PrEP and nPEP at the national level.
0-5 years of experience
- Implementing health information exchange (HIE) solutions across the spectrum of interoperability services.
- Responsible for implementation and communication of Greater Houston Healthconnect’s HIE solutions, including the components required to support the solutions.
- Assist in building out infrastructure for internal support. Developing strategies to ensure architectural integrity and compliance, while at the same time working with Operations to continuously improve availability, serviceability, and efficiency of HIE solutions.
0-5 years of experience
- Maintain client unemployment contact names, telephone and fax numbers, e-mail and mailing addresses
- Establish and maintain locations and structure in order for unemployment reports to reflect the client’s corporate hierarchy
- Maintain users for all UC Web Manager applications
- Work with clients to establish a location/contact file
- Daily responsibilities include contacting clients, in-house and field personnel via telephone, email, and written correspondence
- Work with internal departments in acquiring necessary information for clients.
- Troubleshooting contact issues and reporting issues
- Use of Excel formulas and file manipulation
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[Implementation Coordinator]
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
