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0-5 years of experience
- Introduced change leadership methodology to distribution team, leading by example and demonstrating benefits of change.
- Created new standard adopted as corporate policy with streamlined templates and faster process by developing and implementing change management tools and activities.
- Coached and mentored change practitioners, resulting in consistent practices.
- Spearheaded use of agile methodology by serving as scrum master for creation of 2.5K+ pieces of training and process documentation, reducing development timeline 25%.
- Developed change and stakeholder engagement plans and change network for upstream distribution centers project, creating innovative communication model using infographics to better engage stakeholders and leaders, which improved support and engagement.
0-5 years of experience
Managed development and implementation of voice telephony solutions for domestic and global DuPont sites and subsidiaries. Ensured data and business requirements collection for vendors by internal teams. Performed detailed management of vendor solution development, installation, and testing.
- Managed voice solution development and rollout to 6 international HR call centers.
- Managed customer call center solution development for subsidiary split of 9000 global employees.
- Monitored implementation of cloud-based corporate directory and IVR services.
- Assisted in management of AT&T & Avaya service implementation to 35 global sites.
- Ensured successful testing of AT&T IPT services and Avaya OneX agent and CMS solutions.
- Coordinated vendor telephony conversion activities for corporate HQ relocation of 2500 employees.
- Maintained project status and vendor compliance via weekly status meetings and communication.
0-5 years of experience
- Managed several large-scale strategic projects aimed to help a top tier investment bank improve customer experience and increase profitability by revising and enhancing its customer facing software product.
- Partnering with business and technology stakeholders and SMEs, facilitated definition of business requirements, design and delivery of technical solutions.
- Managed project budgets from $500K to $1M. Created and maintained project plans. Tracked deliverables of cross-functional teams, ensuring timely completion of critical milestones in an extremely high-paced environment. Reported regularly to stakeholders and Senior Management via program dashboard and status review meetings.
- Ensured adherence to client’s policies and procedures, as well as Project Methodology and Change Control procedures established by the PMO.
- Responsible for Risk and Issue (RAID) tracking and reporting on the workstream level.
- Worked closely with cross-workstream management teams, Technology, and PMO to define and track project interdependencies and efficiently incorporate them into the integrated project plan with minimal impact to program schedule.
0-5 years of experience
A reliable consultant to Financial Advisors, external third parties and internal team members who services the needs of institutional retirement plan clients and participants, representing over 75 institutional clients and over $10 Billion in assets. Analyzes, monitors, and reports all aspects of portfolio activities.
- Guide new clients through the conversion and onboarding of their retirement plan.
- Develop continuous open channels of communication with brokerage vendors and a host of third party administrators to assure a consistent level of service for clients.
- Perform consistent audits of system data, reporting, and assets held under management to ensure integrity.
- Prepare and review executed legal documents/contracts for compliance, while adhering to client specifications and applicable federal and state law & regulations.
- Create and analyze ad-hoc and quarterly asset value reports, providing recommendations for client authorization and discussion.
- Implement and monitor retirement plan investment menus and recommend changes according to investment policy statements.
- Prepare and review portfolio allocations and withdrawals of funds for clients with discretionary managed assets.
- Provide individual investment advice and guidance to retirement plan participants.
0-5 years of experience
- Work with local management team to develop strategies to advance company goals and streamline business practices
- Responsible for establishing web presence of locally owned business and established social media presence on LinkedIn, Facebook, and Houzz
- Facilitated redevelopment of company website to be mobile friendly
- Update web content with current projects and news articles highlighting green building practices and community involvement
0-5 years of experience
- Performed current state assessment of commercial (QRS) population HEDIS status. Provided immediate “no regret” & future recommendations to align with 3 STARS rating requirements. Developed HEDIS activity roadmap & templates.
- Developed Education & Outreach Program for Medicare providers including STARS 101 education PowerPoint presentation, provider outreach templates (letters & brochures), workplan and process flows.
- Provided support with NCQA/URAC work effort by developing a tracker tool to identify standards and gaps. Functioned in project management role by managing work plan through project life cycle.
6-10 years of experience
- Monitor and report on demonstrations and protests in the Oakland Downtown area to national and regional leadership to ensure the safety of all employees working or visiting the regional offices in Oakland.
- Manage projects that assist regional entities in the Northern California region to meet leadership’s expectations and ensure the continuity of business during a disaster.
- Support and advise regional leadership during command center activations
- Design and present various training programs for various regional departments.
- Represent [company name] in community-based recovery planning committees.
- Assist Accreditation, Regulation, and Licensing department in conducting continuous performance assessments of state, federal, and regulatory agencies governing in the field of emergency management and response.
0-5 years of experience
- Execute the client’s objectives, goals, and processes through frontline coaching
- Understand and present the appropriate metrics and data
- Remove barriers and create support from middle and senior management
- Confront issues and provide appropriate feedback
0-5 years of experience
- Member of “pilot” team to roll-out new scheduling platform to 874 Banking Centers across the Central Region and provide Project Team with feedback from Banking Center Leaders and recommendations for enhancements
- Supported 110 Banking Centers through the implementation process by demonstrating program features and navigation with monthly conference calls/WebEx meetings to ensure Banking Center leaders were proficient with new program
- Generate and analyze scheduling reports to ensure operational efficiency and use this information to provide Market leaders with valuable insight on Banking Center coverage.
0-5 years of experience
- Refine corporate BPM strategy/application portfolio for supporting critical business processes
- Assist with process automation via digital forms (Autonomy) implementation
- Continue support of business process management activities and supporting applications
6-10 years of experience
- Analyze patient financial, medical, and social delays to patient discharge
- Write daily and quarterly reports on alternate level of care patients
- Update hospital financial software
0-5 years of experience
- Perform procurement Services that will include the ordering of end user hardware, end user software, interviewing and hiring of supplemental staff, and purchase of other technology as requested by appropriate PNG staff.
- Perform vendor and product selection Services to include product and market research, request for information, request for proposals, reference checking, facilitation of project demonstrations, and compiling of vendor scorecards.
- Perform negotiation and contracting Services to include creation of mutual confidentiality agreements, master professional services agreements, statements of work, various amendments, and the review of license and maintenance agreements.
- Perform account management Services to include vendor governance, and tracking and monitoring of vendor performance to the contract.
- Perform contract life cycle management Services to include the proper monitoring of contracts for compliancy, expiration, renewals, and retirements. Ensure that PNG is compliant with contract obligations and internal policies. Perform database updates and follow PNG’s record retentions policies.
- Perform financial Services that include understanding PNG’s financial obligations under vendor contracts, budgeting, forecasting, and reviewing invoices to contracts for proper processing.
- Perform consulting and education services that include data gathering, vendor research, and developing business cases.
Management Consultant Duties and Responsibilities
Daily job tasks performed by management consultants vary based on the size of the company they’re evaluating, the industry, and whether they work for themselves, a consulting firm, or a large corporation. However, the core duties for management consultants are universal despite these variables.
Identify Problems Management consultants identify existing problems within a business that may be negatively impacting profitability or harming the company’s brand image.
Analyze Business Structure Management consultants analyze business structures to search for inefficiencies that may affect the company’s bottom line.
Evaluate Management Staff Management consultants evaluate management staff members within a company, working closely with them to monitor their behavior and daily tasks in order to find behaviors that can be changed to increase company profitability.
Interview and Observe Employees Management consultants interview and observe employees within a company to locate problem areas and find ways to improve staff functions.
Analyze Financial Data Management consultants analyze company financial data to find excess spending and locate budget improvements that can increase company revenue.
Create and Give Presentations Management consultants create and give presentations showcasing areas of improvement for business.
Organize Workshops Management consultants organize employee and management workshops to increase staff productivity.
Meet with Clients Management consultants meet with business owners and executives to determine their needs and find out what changes they hope to see in their business.
Management Consultant Skills and Qualifications
Management consultants analyze business operations and finances, interview employees, and evaluate staff and management functions to find ways to increase company profitability. Businesses that hire management consultants look for professionals who have all the skills needed to perform the functions of this job.
- Analytical ability – management consultants evaluate and analyze business operations, finances, and employees, which requires strong analytical skills
- Sales – because management consultants look for ways to increase company profitability, employers look for professionals with strong sales skills and a good understanding of sales for this job
- Management – management consultants analyze management structures and employees within a business, which requires strong management skills
- Communication skills – management consultants use verbal communication skills to work closely with managers and staff members within a company and tell them ways they can improve their efficiency and job skills to improve business operations
- Attention to detail – management consultants perform extensive evaluations of employee behavior, management operations, and other aspects of businesses, which requires strong attention to detail
- Mathematics – as management consultants study financial data for businesses, some math skills are essential for this job
- Problem-solving – management consultants look for problems within companies and find solutions for them, which requires excellent problem-solving skills
Management Consultant Education and Training
Most businesses require management consultants to have a bachelor’s degree in business management or a related field. Employers who hire management consultants also look for professionals with past business experience or previous successful business ownership. Due to the nature of the job management consultants perform, employers also seek professionals who have extensive management experience. Little to no training is provided to management consultants, who already have the education and skills required to perform their normal job duties. Companies who hire management consultants to work in-house or as traveling consultants may provide a brief training or orientation period, typically no longer than two weeks. Management consultants who work as independent contractors receive no training and are expected to perform their duties upon being hired for a specific job.
Management Consultant Salary and Outlook
According to the Bureau of Labor Statistics (BLS), management analysts earned $82,450 median annual and $39.64 median hourly income in 2017. Management analysts and management consultants perform the same job duties, and the two titles are used interchangeably. There were more than 800,000 jobs for management analysts in 2016. BLS projections show that this number will increase by 14 percent through 2026, a rate that is faster than the national job growth average. Corporations that hire management consultants for full-time hours provide benefits packages that include health insurance with dental and vision coverage. Life insurance, paid vacation days, and retirement planning options are commonly provided as well. Management consultants also receive travel reimbursement benefits from full-time employers. However, management consultants who work for themselves as independent contractors receive no benefits and must manage their own travel, vacation, and insurance needs as gig-based workers.
Helpful Resources
Use these helpful resources to learn tips and techniques management consultants need to know, find training programs, and read informative content:
Consulting Success – find training courses, listen to podcasts, and read content designed for management consultants at this professional website.
The Management Consultant: Mastering the Art of Consultancy (Financial Times Series) – learn what it takes to be successful as a management consultant with this book that serves as an in-depth guide to the career. The text includes answers to all the critical questions management consultants commonly face.
Association of Internal Management Consultants – browse certification programs, find job listings, and discover networking opportunities for management consultants at this website.
Cracked it!: How to solve big problems and sell solutions like top strategy consultants – use this book to find out how to solve even the most complicated problems that face management consultants, and discover useful strategies for avoiding common pitfalls. Professional strategy and management consultants also offer their own tips and techniques in this helpful guide.
The International Council of Management Consulting Institutes – read industry news and find upcoming events for management consultants at this website.
The Essential Management Toolbox: Tools, Models and Notes for Managers and Consultants – find out more about the tools and techniques management consultants need to know with this book that provides in-depth information about the strategies needed to be a success at this career.