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0-5 years of experience
Served as the Officer in Charge of the [company name] maintenance activities at the Defense Intelligence Analysis Center ([company name]C) Technical Control Facility (TCF), Pentagon TCF, and Clarendon facility supporting all services, combatant commands, and the Intelligence Community. Maintained network reliability for three multi-level networks (JWICS, SIPRNet, and NIPRNet) valued at $60 million for over 450 circuits and 20 remote sites. Managed multi-security domain networks for 15,000 users; oversees installation, analytical, and management services. Analyzed processes and problems relative to the design and selection of systems pertaining to [company name]’s network. Provided oversight of office system administration and determines feasibility of utilizing new operations and maintenance techniques and resources. Served as a representative in working groups and leads ad hoc teams to plan and develop strategies.
- First choice to lead a team of 34 joint service members, civilians, and contractors across three work sites
- Spearheaded maintenance operations for [company name]’s infrastructure. Maintained 99.9% uptime rate on all networks.
- Coordinated multi network set-up at new facility with an estimated $4.1 million of communications/info equipment installed
- Managed essential Nexus upgrade on two networks, which replaced old equipment with $30 million of new systems
- Directed Cisco IOS firmware upgrade for 26 switches which provided new features to the software and allow for improved functionality
- Managed COMSEC account worth $3.6 million, which ensured 402 equipment items were rekeyed on time without any service interruptions
0-5 years of experience
Operations and Training with an authorized strength of 100 personnel and over $10 (M) in equipment and supplies. Ensured the company provided logistical, maintenance, individual and collective training support for over 1000 personnel in order to enable them to provide training assistance, support and evaluation to Reserve Component.
- Successfully planned and resourced personnel and logistics for three major multi-component exercises as well as smaller training events throughout the year. Resulting in over 600 personnel being trained in their respective war time missions.
- Throughout the 2015-2016 training season, maintained a 90% or higher operational rate on all equipment and 85% rate on all personnel readiness for 100 authorized personnel.
- Revamped the unit’s training operations procedures which increased the training percentages from 75% to 87% within the first year.
- Developed a yearly training cycle and challenged key leadership to incorporate individual and collective training opportunities with their respective sections.
- Decreased the unit’s late evaluation turn in from 12 late reports to zero, within one year.
- Established and maintained a positive and effective communication between the unit’s staff and the higher headquarters’ staff, reducing confusion and late taskings by 75%.
- Worked with external agencies in effort to fill personnel vacancies. Filling six positions within the first year.
- Managed and conducted Equal Opportunity training program. Obtaining a 90% trained rate in the unit for over 100 personnel.
0-5 years of experience
Standardized business processes with a focus on client experience and operational efficiencies identifying new sources of revenue generation
- Provided clients a virtual chief information officer service developing and enhancing their strategic technology plan and business continuity plan
- Managed service desk operations for over 70 clients taking 19,000 service calls annually with a 98% client satisfaction rating
- Recommended and implemented a new managed print service line of business
0-5 years of experience
Established the “teach, show, do” method within the organization through successful “buy-in” of the 800 employees into the organization’s mission statement and goals increasing overall productivity by 20 percent. Received the Army Achievement Medal.
- Created a $20 million budget for the military headquarters and successfully executed the movement of 800 personnel over 500 miles to build relationships with 12 foreign government organizations.
- Authorized work travel arrangements spanning across the United States, Europe, and the Middle East for the organization’s 800 personnel with a $30 million annual budget.
- Organized and led 12 pre-planned emergency response drills for over 800 personnel, decreasing response time by 25 percent.
0-5 years of experience
- Promoted to COO to kick start aggressive growth through international business development.
- Successfully created and lead new management team, which delivered a 180%ROI in 2 years.
- Discovered international market opportunity in ability of private ownership of specialized
- Conducted in-depth analysis of investment market in the region, facilitated several meetings with local authorities prior to taking ownership of the sole niche supplier in two cities with 60,000 customers.
0-5 years of experience
Assists in planning and execution for an 800-man Light Infantry Battalion capable of deploying worldwide within 36 hours to conduct combat operations. Coordinates the production of written products in support of battalion training events and the military decision making process.
- Selected out of 8 other peers to act as the Operations Officer in Charge of the Battalion Ready Force; working two pay grade levels above.
- Presented insight to congressmen on the possible impacts the new DOD retirement system will have on soldiers and retention.
- Analyzed and planned a long range training calendar based on Brigade level mission essential tasks and wrote orders on a weekly basis.
0-5 years of experience
- Worked directly with the company CEO to review projected revenues and adjust staffing requirements to meet cash flow demands.
- Refined project estimating procedures which resulted in the recapturing of lost revenues and contributed to a 25% increase in Gross Profit Margin.
- Acted as client advocate to ensure client’s vision was accurately articulated and implemented.
- Helped architect revolutionary Web development platform that reduced site development cycle by 70% and doubled Gross Profit Margins.
- Managed all aspects of web site development, delivery, security, email, online and offline marketing and hosting
- Acquired assets of Webtank in 2001 with former Webtank CEO and co-founded Bizzuka.
6-10 years of experience
Led entire business operations, including developing new insurance programs, acquiring new partners, and coordinating with partners to increase sales and enhance efficiencies. In addition, executed directives, managed Underwriting, Customer Service, Accounting, Information Technology, Policy Services, Human Resources, Sales and Insurance Analysis. Additionally, evaluated and authorized all performance reviews, pay changes, employee disciplinary actions; architected incentive programs, and approved independent producer appointments and terminations.
- Increased profits from $3.9M to $12.8M
- Raised premium writings from $37.8M to $148.1M.
- Grew active producer participation from 800 to 1,200; and total producer count from 1,600 to 2,000.
- Drove increased profits and sales through current insurance program evaluation, and initiated change recommendations.
- Obtained insurance coverage for all business aspects, including errors and omissions (E&O), workers’ compensation, fiduciary bond, directors and officers (D&O) and cyber liability.
- Streamlined business processes by promoting automated operation that reduced staff numbers.
- Instituted private-label rating program to increase sales by independent producers.
- Responsible for implementation of new policy management system and migrating entire book of business from old legacy system.
0-5 years of experience
Managed and led a team responsible for the day to day operations of a unit consisting of over 800 personnel in a deployed environment:
- Processed over 500 incident reports and situation reports; produced over 300 brigade operations orders (policies, procedures and tasks) and over 150 update briefs
- Organized a vessel summit between the Brigade and the Expeditionary Sustainment Command with a focus on establishing Standard Operating Procedures for vessel operations
- Consistently sought after for operations updates and key decisions by Senior Staff
- Supervised 20 personnel in a Sustainment Operations Center responsible for logistical operations
- Conducted synchronization meetings and briefings for senior staff and subordinate units
0-5 years of experience
- Initiated, planned, executed, and controlled operational functions for a company of more than 230 personnel; provided guidance, leadership, and mentorship to 12 direct reports
- Acted as the senior project manager for multiple projects simultaneously, including the movement of equipment and personnel to multiple locations throughout the globe
- Conducted long range equipment and personnel assessments to ensure availability of resources critical to the accomplishment of the Company’s mission
- Directed the Company’s daily processes and functions, including the management and distribution of over $35 million in communications equipment
- Appointed as the Forward Support Base Officer-in-Charge for a six month deployment to Al Udeid Air Base, Qatar; Implemented, directed, and coordinated classified communications, administration, and financial support functions for elements dispersed across eight countries
0-5 years of experience
- Awarded the Joint Services Achievement Medal for superior performance of duties while deployed to Liberia.
- Served as Deputy Officer In Charge and Officer In Charge of the Operation Onward Liberty (OOL) advisor team in their absence.
- Served as the Operation ONWARD LIBERTY (OOL) as the Operations Officer, as well as mentor and advisor to the Joint Operations (J-3), and Joint Training (J-5), and other headquarters staff of the Armed Forces of Liberia (AFL).
- Advised and mentored the AFL J-3 and J-5 on operational, planning, logistics, and personnel matters relevant to the 2,000 armed personnel in the AFL.
- Developed periodic assessments of the AFL relative to OOL’s mission and objectives.
- Assisted in the development of accurate weekly operational situation reports, and summary briefs to MARFORAF.
- Established, developed, and maintained a professional relationship with Liberian counterparts and other foreign officers in order to facilitate a professional military, foster productive training, and to increase the individual and collective proficiency of AFL soldiers.
0-5 years of experience
Delivered financial acumen and organizational leadership to meet sales targets and ensure quality for medical specialty services in Northern California. Controlled capital assets and operating budgets, reporting and regulatory compliance. Recruited, trained, assigned and managed medical specialists; drove business plans and promotional programs; oversaw procedures and service operations.
- Planned and presented symposiums to executive healthcare administrators, existing customers and patients that generated new business.
- Crafted a preventive maintenance program that assured optimal performance.
- Provided continuing clinical education to urologists and staffs in operating devices including Urologix Targis.
0-5 years of experience
Responsible for logistics operations and property transactions for all 3,500 Soldier Brigade; Plans and coordinates deployment to and sustainment operations in Europe. Supervised three Non-Commissioned Officers.
- Successfully oversaw the issue, turn-in, or transfer of over 500 pieces of equipment.
- Coordinated the deployment of the Brigade and its equipment from the US to Europe by sea and air for a six month training rotation.
- Created and implemented the Brigade Fire Marshal program.
0-5 years of experience
- Recognized as the top communications company within the division of approximately 15,000 personnel.
- Established goals and objectives for 42 individuals that provided network management and communications support to approximately 3,500 personnel.
- Conducted meetings, developed and maintained unit project and priority lists, and developed and reported unit work plans.
- Created and implemented a long range training plan for the organization while incorporating innovative strategies, identifying areas for improvement, and proposing recommendations to improve operations.
- Coordinated with subordinates, peers, and superiors through formal and informal written and oral communication on a daily, monthly, and quarterly basis to ensure that projects were within the assigned scope and time frame.
- Provided mentorship to four key leaders through a formal Leaders Professional Development program.
- Managed the professional development of 42 soldiers; recommended promotion and assignment based on evaluation from direct supervisors and my own observations.
- Led a team that engineered wide area networks and local area networks, employing Cisco network infrastructure and the Microsoft server environment.
0-5 years of experience
- Managed the logistics of over $91 million dollars in aviation parts throughout the combat theater. Analyzed and resolved challenging aviation maintenance and supply issues associated with systems and their ancillary equipment.
- Communicated information succinctly and in a organized manner with contract maintainers, responsible for managing all resources in the region.
- Maintained awareness of significant supply/maintenance actions and communicated daily status reports through leadership.
- Resolved logistic and technical problems in aircraft system/equipment to ensure supported units attain/maintained the Department of the Army readiness goals.
- Managed and networked supply IT and conducted release duties with government entities to emphasize operational needs.
- Forecasted resources for aviation maintenance and tracked P/L expenses for leadership.
- Operated and accomplished work with complete independence from supervisors and assumed complete responsibility for logistical competence.
6-10 years of experience
- Successfully supervised and facilitated the completion of a $50 Million, DTC Eligible IPO which was offered to accredited investors and qualified institutional buyers
- Obtained a vast amount of experience in investment banking, research and institutional sales
- Responsible for Operations, Compliance and Accounting
0-5 years of experience
- Developed operational and executive policies and procedures that increased the overall efficiency and effectiveness of the detachment, many of which were adopted by higher headquarters
- Effectively supervised the daily operations for over 220 staff and wounded, ill and injured Marines
- Completed 189 performance evaluations for staff and recovering service members
- Provided liaison for General Officers, United States Senators and Congressmen/women who visited the detachment
- Completed Lean Six Sigma (Combined Process Improvement) Yellow and Green Belt training courses
6-10 years of experience
- Drive organizational excellence and successfully established a customer centric culture with exceptionally high employee morale. Provide innovative/inspirational leadership to mentor key human resource assets (Store Managers, etc.).
- Recruit talented personnel, clarify brand vision, build brand awareness, and plan/create/implement all marketing, advertising, and revenue growth strategies (radio, TV, internet, etc.). Manage $500K annual advertising budget.
- Spearheaded ground-up build out of 2 new locations; developed policies, established pricing, sourced/procured software, negotiated leases, hired/trained/mentored/led teams, managed vendor/distributor/contractor relationships, etc.
- Led $1 million renovation; managed Grand Re-opening project from inception to completion through clarifying project goals, addressing complex challenges, and communicating strategies in a collaborative, team-building atmosphere.
- Created high impact training programs, improved senior employee performance, increased efficiencies, reduced costs & drove long-term revenue growth. Reduced operating costs 26% and increased annual revenue $1.8M (to $12.5M for all 3 stores).
0-5 years of experience
- Manage operations of a kitchen and crew
- Doubled revenue in 4 months, increased profit margin by 30%
- Budget management, collaboration, organization, and foreshadowing problem solutions
10+ years of experience
Deliver energy, insight, technical expertise, financial acumen and organizational leadership required to achieve targets for sales, quality service and returns for medical specialty services rendered through units in the USA and abroad. Define goals and formulate strategy. Drive business plans and promotional programs. Secure contracts. Control capital assets and operating budgets, reporting and regulatory compliance. Recruit, train, assign and manage medical specialists. Efficiently schedule procedures and oversee service operations, ensuring complete client satisfaction.
- Devised policies, practices and systems that maintained JCAHO standards and met key performance goals for: San Francisco Lithotripsy, LLC, Califoria Prostate & Laser, LLC, California Prostate Laser Treatment, LLC, Urotech, LLC, Southern California Laser Partners, LLC and Centro Urologico de Excellencia (Nicaragua), a startup company focused on Lithotripsy, Holmium and Greenlight Laser.
- Evaluated and purchased new technology; planned and presented symposiums to executive healthcare administrators, existing customers and patients that generated new business.
- Crafted a preventive maintenance program that assured optimal performance and long life for 9 laser systems, 4 lithotripsy units and a fleet of 13 vehicles.
- Provided continuing clinical education to client urologists and staffs in operating devices including the HMT Lithotron, Litho Diamond and AMS / Laserscope Greenlight PVP
- Developed technical expertise performing +12,000 lithotripsy procedures and +5,000 trans-urethral microwave therapy (TUMT) procedures and assisting in +2,500 PVP treatments.
0-5 years of experience
- Led 13 members team with effective personnel management skill. Coordinated and organized project activities by establishing priorities on what matters most and simplifying way work gets done effectively during budget and personnel constraint. Conducted interdepartmental meetings and communicated effectively by interpreting instructions and unit objectives clearly to create a shared understanding among employees; achieving organizational goal by completing projects on schedule and saving Thousands of dollars to department.
- Fostered a positive work environment by optimizing and encouraging others to learn and grow. Ensured current operational policies, processes, system capability are in place and sufficient to meet project standards. Recommended commander for any policies changes required for organization’s immediate benefit. Acted as advisor and provided guidance to subordinates within commander’s intent and latitude of established unit policies and procedures to resolve any technical problems and meet or exceed expectation established in project’s scope of work and design. This resulted in zero safety related incident with no personnel injury or any equipment damage; saving Thousands of dollars to unit.
- Performed difficult staffing duties, including dealing with understaffing, refereeing disputes, communicating with customers, subordinates, and higher headquarters, managing personnel, allocating resources required for battalion’s daily operations, and developing Unit Training Plans and schedules for battalion’s 500 employees as well as coordinated and negotiated with higher for $1,000,000 operational annual budget for unit.
- Managed and supervised activities of subordinate supervisors and interacted with company executive officers, functional peer group, department managers, and company command team to ensure there is no shortfall of resources for projects and activities are in progress in accordance with established schedule and unit standards to meet goal. Efforts resulted in successful completion of projects on time and to standards, and numerous employees are trained and certified on their job and eligible for promotion, which ultimately developed individual and team skills and processes to improve organization.
0-5 years of experience
- Directed coordination between Army North and designated agencies and units allocated to 1,500-person, multicomponent, national command and control (C2) response organization.
- Liaised with Army North, the task force Commanding General, and an operations company in planning, training, and executing unilateral as well as joint exercises and operations.
- Served as Battle Captain on various exercises including critical information management, and assisted in integrating resources and oversight of Armed Forces executing operations in support of joint operations.
- Conducted in-depth analysis of unit objectives, tasking, and operational orders in joint operations planning for exercises simulating real-world crises.
- Edited orders for clarity and conciseness and developed and wrote operational orders for mobilization, including in response to multiple massive incidents occurring simultaneously.
- Initiated plans involving tactical management and unit support.
- Ensured that all coordinating orders from Army North and operations company were fulfilled.
- Improved upon mission’s Standard Operating Procedures (SOPs), analyzing and evaluating refinements to SOPs.
- As an Operations Battle Captain reviewed, edited and wrote tasking orders pertaining to Task Force-51, the rapidly-deployable Contingency Command Post for U.S. Army North.
- Provided Defense Support to Civil Authorities (DSCA) during All-Hazard response operations to include natural disasters, Homeland Defense and Homeland Security operations.
0-5 years of experience
- Supervised and lead one Physician Assistant, six medical team leaders and 20 combat medics in clinical settings and remote, austere environments, ensuring prompt and unparalleled aid was delivered to all patients
- Created and implemented new policies, procedures and electronic systems in several key areas of operation that streamlined medical care to supported individuals
- Advised senior leaders in the organization on health support planning during critical Army operations
0-5 years of experience
Assisted the primary Operations Officer with planning operations for the mid to long range planning horizons, conducted mission analysis of higher headquarters plans and orders, reviewing subordinate supporting plans and orders, and coordinating and synchronizing other staff sections in all plans and orders.
- Prepared, coordinated, authenticated, published, and distributed plans and operation orders
- Planned an annual multi-nation training exercise with the Japanese Army
- Planned, resourced, and executed a Battery evaluation; certifying the Battery for future combat operations
0-5 years of experience
- Responsible for provided access control for over 300 interdepartmental workers, conducted vehicle inspections, responsible for government vehicles and ground support equipment.
- Coordinated facility numerous infrastructure and facility improvements in order to bear a 55 percent staffing increase as result of the merger with Air Station Los Angeles. Building Coalitions Technical Knowledge
- Demonstrated sound judgment and initiative alertly stood more than 110 duty rotations and Junior Officer of the Day. Results Driven
- Assisted in the prosecution of 37 search and rescue cases that saved or assisted 12 lives, ensure safety and security of unit personnel, and facilitated the constant flow of information through the chain of command. Results Driven, Building Coalitions, Business Acumen
0-5 years of experience
- Managed dozens of personnel and the operations of the Signals Intelligence (SIGINT) Directorate, providing SIGINT support for national customers, three combatant commands, and regional partners.
- Directed national level SIGINT mission delivering immediate threat warning and situational awareness supporting counterterrorism and intelligence priorities.
- Recruited, interviewed, and hired qualified personnel.
- Standardized joint qualification skills training plan to promote expert-level proficiency of mission-related tasks.
- Managed relocation of forensic lab, defined scope, timeline, and budget, secured new location, and finalized installation of technological equipment, ensured mission capabilities were maintained during transition.
- Established strategic goals and clearly defined operational objectives to ensure proper task prioritization, improve team continuity, and support mission accomplishment.
- Briefed senior leaders and VIPs on mission and objectives to better coordinate with external agencies.
- Collaborated with team to author detailed technical award write-up, resulted in team winning agency-wide Learning Excellence Award for outstanding innovative training techniques, partnering concepts, and tool development.
0-5 years of experience
The COO is responsible for directing the operations of the Agency within the mission, goals and policies established by the Board of Directors.
- Assumes a lead role and participates with the Executive Director and the Board in development of long range strategic plans for the Agency.
- Responsible for the development of all Agency programs to increase growth in services and financial stability.
- Ensure that all programs are meeting required performance measures and to ensure that all services are being provided with quality. If necessary, develop a Total Quality Improvement plan for programs.
- Responsible for managing program budgets within contractual guidelines.
- Oversees and participates in the development of plans to market the services and programs provided by the Agency.
- Served as Acting Executive Director from 9/2015 to 2/2016.
0-5 years of experience
- Visionary, established business from a concept to having a storefront and online sales.
- Led and developed initial business cornerstones: strategic planning, legal work, financials and daily operations.
- Planned and executed inventory acquisition, promotional, and sales events, grossed $1,000+ in first event.
6-10 years of experience
- Oversee the daily administration and operations of the credit union, maintaining compliance and the highest quality standards and services.
- Collection of all levels of delinquent accounts by adhering to board approved policies as well as applicable laws and regulations and maintaining an acceptable level of loan delinquencies.
- Managed all departments and scheduled staff.
- Performed daily and monthly accounting functions including processing of employee payroll. All human resource responsibilities.
- Followed all policies and procedures regulated by the credit union, including guidelines for preventing fraud and robbery, as well as governmental policies and procedures.
- Performed additional responsibilities as assigned, or required, to ensure organizational success.
0-5 years of experience
- Responsible for project management, customer support, sales, and product development
- Develop and implement policies and procedures to increase revenue and brand awareness
- Work closely with website, SEO, and app clients to ensure quality products
- Develop and strengthen partnerships with local businesses, organizations, and individuals
- Increased gross revenue by 312% in 2015
- Assisted in the creation and development of ProjectJar (2015 Concept to Company finalist)
0-5 years of experience
- Used strategic planning, problem solving, and resource allocation to identify status and location of over 15,000 pieces of export and import cargo moving through Afghanistan, Pakistan, Central Asia and Russia to stakeholders during global military operations.
- Saved an average of 30 man hours per week and $1.7 million by streamlining Standard Operating Procedures to allow for more efficient auditing and accountability.
- Planned, researched and coordinated with 10 different global shipping companies in three countries to develop a cargo in-transit visibility network presentation to be used for strategic planning, capabilities, and gap analysis. This research was used by three companies in their bids for contract negotiations yielding positive results.
0-5 years of experience
Acted as the trustee of the practice and its team members. Responsible for the day-to-day operations of the practice and its health, function, and growth.
- Performed Human Resources responsibilities including: hiring and training of employees, maintenance of personnel files, approving time off requests, maintaining up-to-date job descriptions for each role, updating office policies and personnel guidelines manual. Documented all interactions regarding violations of personnel guidelines, provided performance improvements plans and other disciplinary actions, and conducted annual reviews.
- Reviewed financials and monitored goals and performance by compiling weekly revenue reports and month end reporting. Oversaw accounts receivables and collection process, and maintained payroll records.
- Developed and maintained systems for internal marketing, including social media. Tracked new patient flow and referrals. In charge of website development, updates, and SEO.
- Oversaw facility by logging maintenance and project needs, coordinating dental equipment repairs with lead dental assistant and obtained competitive bids for large projects.
- Led the team by acting as a role model and engaging in life long learning and encouraging the same in the team. Communicated the vision of the practice, provided team members with regular feedback and counsel on their performance. Organized and ran staff meetings with emphasis on team building and creating team synergy.
0-5 years of experience
- Directed all corporate operations, developed three year and five year roadmaps, projecting product development and corporate growth
- Developed pricing model and budgeting/growth model to aide corporate financial management
- Recruited and hired new employees; wrote Employee Handbook; managed all HR concerns
6-10 years of experience
Served as the future operations officer for an engineer battalion with six subordinate units. Responsible for assisting in unit operations, training, and planning outside of 48 hours and managing construction projects from ground breaking to owner acceptance.
- Assisted in preparing, coordinating, authenticating, publishing operations plans, schedules, and orders, and reviewing plans and orders of higher and subordinate units; assist with producing and updating long term and short term operation calendars.
- Supervised, developed, delegated, and refined plans for a group of 30 individuals with 4 managers to achieve unit goals and construction timelines for horizontal and vertical construction projects.
- Coordinated with other nations to develop construction plans and supervise construction timelines for overseas construction projects.
- Oversaw the daily operation and routine maintenance of assets and heavy construction equipment valued in excess of $2M.
- Analyzed plans for all constructions projects, including horizontal and vertical construction, demolition and concrete. Organize, authenticate and publish command rules and expectations for each project. Manage distribution and communication of all project materials.
- Coordinated and synchronized various trades to ensure efficient hand-shake points to keep projects on time.
- Developed movement control and safety plans while overseeing the transport of over 20 tons of heavy equipment over 25,000 miles.
- Supervised hurricane disaster relief missions consisting for the State of Louisiana for haul missions, traveling over 5,000 miles and managing a platoon of 40 personnel to deliver over three tons of food and water.
0-5 years of experience
Secure new business through sales presentations, negotiating management contracts and company acquisitions.
- Recruit, hire and train property managers and supervisors.
- Coordinate building capital investment projects such as façade, roof, elevator or window repair/replacement with individual project budgets up to 10 million dollars.
- Responsible for developing and overseeing annual budgeting for 180 clients.
- Work closely with company’s Chief Financial Officer and Chief Executive Office on corporate finances, budgeting and forecasting.
- Maintain company’s industry reputation by involvement in various local organizations through professional networking and committee work.
- Obtained the AAMC ([company name]) accreditation for the company through the Community Associations Institute in 2014 (only 9 companies in the State of Illinois maintain this accreditation).
0-5 years of experience
- Inspected airfield facilities including grounds, runways, fencing and taxiways to ensure safety and security of operations
- Arranged escort for persons using SIDA areas
- Monitored the centralized security system to enforce TSA regulations
- Attended meetings with FAA, TSA and airport personnel to discuss operations, security and safety issues
0-5 years of experience
- Completed tasks involving the coordination, organization, and development of over 150 cadets.
- Internship with United States Army developing leadership, mental agility, and professional bearing.
- Led platoon of 40 cadets in training events and practical exercises.
0-5 years of experience
- Provided Operational and Technical analysis to executive leadership. Briefed and recommended analysis for methods of employing combat assets.
- Assessed procedures and training for combat rescue and recovery of personnel in peace and war-time situations. Supervised subordinate managers in developing and implementing recovery standard operating procedures.
- Special Projects officer responsible for the development and application of systems to support multiple aviation platforms.
- Performed analysis, coordination, and oversight to allow aviation assets the technical systems, survivability, and support necessary to conduct operations.
0-5 years of experience
Manage synchronized operations of five branches responsible for payroll, bonus and incentives, manpower analysis, and education benefits.
- Assist in overseeing 65 employees and $8B budget to support and retain an employee work force of 342,000.
- In the absence of the Division Chief, serve as the face of the Human Resource Management division while creating and managing working relationships with outside staff sections
- Review and decision responses to congressional inquiries and complaints from members of the workforce to ensure congressional constituents’ inquiries are answered.
0-5 years of experience
- Provided mentorship and training support to National Guard and Army Reserve units throughout the Mid-Atlantic and Northeast regions to ensure Commander’s Training Objectives are met.
- Developed long-range training plan to provide effective ongoing support to assigned partnered units.
- Maintained medical readiness standards for the unit to include annual Health Assessments, Dental Assessments, and Immunizations to ensure all personnel were in compliance with Army Health regulations
0-5 years of experience
- Managed a team of 10 outbound phone fundraisers
- Maintained mailing lists for 9 charitable organizations
- Ensured timely processing of all incoming fax and mail orders across 13 charitable giving camapigns.
- Followed up on all escalated support cases opened by customer service and overflow call center
- Entered customoer orders via telephone during high volume times.
0-5 years of experience
- Leader of all operations and property management activities, including cleaning, maintenance, and linen cleaning as well as owner and guest relations
- Established an operations infrastructure that promoted dynamic business growth, allowing the company to grow from 85 to 390 properties in just 3 years (also grew from 2 people to 30+ employees)
- Lead team of 30+ full-time employees and over one hundred contractors across three different territories
- Created yearly budget and tracked financials to the budget
- Developed all basic day-to-day company policies and standard operating procedures to include the property management procedures, human resources protocol, etc.
- Developed company training regimen to ensure consistency across departments and territories
- Technical interface to software developers during creation of proprietary property management software
0-5 years of experience
- Inspected airfield facilities including grounds, runways, fencing and taxiways to ensure safety and security of operations
- Arranged escort for persons using SIDA areas
- Monitored the centralized security system to enforce TSA regulations
- Attended meetings with FAA, TSA and airport personnel to discuss operations, security and safety issues
0-5 years of experience
- Collaborate with Chief Executive Officer to develop and execute strategic and tactical business plan for start-up company.
- Oversee design, marketing, promotion, and delivery of quality products and services.
- Provide strategic financial input and leadership on decision making issues affecting the organization.
- Direct internal operations to achieve budgeted results and preserve capital funds.
- Analyze operations to evaluate company performance and determine areas of potential cost reduction, program improvement, or policy change.
- Increased revenue by successfully negotiating construction of private label app geared towards the international travel industry.
- Led successful negotiations with AXA International, Maphre, Allianz, Universal Assistance, Royal Bank of Canada Insurance Group, and American Express Travel Insurance.
0-5 years of experience
- Maintained 100% accountability of the CMR worth $2.9 million.
- Oversee and coordinate all operations in the Battalion from Battalion level exercises integrating reserve forces, Marine Corps Combat Readiness Evaluation (MCCRE) support, Marine Expeditionary Force Field Exercise (MEFEX), to individual annual training.
- Planned, coordinated, and executed the integration of a reserve tank company into an active tank battalion’s field exercise, which consisted of 24 hours of amphibious operations, 36 hours of tank and infantry integration, offense and defense operations, 24 hours of combined arms breaching, and 36 hours of fire support coordination with artillery, mortars, and air support.
- Responsible for the timely and accurate reporting of the defense readiness reporting system – Marine Corps (DRRS-MC) for the battalion, which is submitted to the Secretary of Defense, Chairman of the Joint Chiefs of Staff, and Congress.
- Responsible for maintaining and coordinating the Battalion’s Training and Exercise Employment Plan (TEEP).
- Coordinated and execute Destructive Weather Exercise 16 as the destructive weather officer over a 5 day period.
10+ years of experience
Medical Operations Officer and Military Veteran with a Secret Security Clearance culminating with ten years of Civil Support Team (WMD), two company commands and 23+ years of proven experience in the United States Army. Accomplished measurable results while leading teams of 2 to 87 in a dynamic, fast – paced environment. Attained a comprehensive background in WMD, ICS, NIMS and HSEEP derived from conducting domestic operations within CONUS and OCONUS of United States territories working with federal, state and local response agencies. Managed risk upon multiple lines to protect assets, property, and equipment valued over $3,000,000.00 while meeting the expectations of senior leadership. Possess extensive knowledge in CBRNE, HAZMAT, ICS, NIMS, HSEEP and large and small scale WMD exercise planning. Recipient of multiple awards for outstanding performance and professionalism. Career supported by a Bachelor of Science in Criminal Justice as well as multiple career focused certifications.
- Lead planner for a multitude of Large Scale WMD exercises spanning multiple days and location sites utilizing hundreds of first responders from federal, state and local agencies
- Lead planner of numerous Small Scale WMD exercises with federal, state and local first responders
- Lead planner and evaluator for numerous Mass Decontamination exercises with Level 1 and 2 Trauma Centers.
- Team lead for real world HAZMAT/WMD incidents working together with federal, state and local first responders
- Participated in numerous WMD and Mass Decontamination exercises
- HAZMAT Technician
- Pre-staged for multiple high-profile large-venue events
- Taught WMD training classes for local agencies spanning from Central to Southern California area utilizing high profile soft target venues
- International joint operations team member for the 2010 Winter Olympics
- Commander of two companies with proven track records
0-5 years of experience
- Oversee and manage all business operations related to the company
- Maintain existing and build new relationships with various suppliers and customers
- Discuss business opportunities with top foreign diplomats and government officials
- Resolve any issues that may arise in regards to foreign government practices or regulation in a way that works for all parties involved
0-5 years of experience
- Oversees all daily operations of a growing real-estate/hospitality start-up
- Manages a staff of 3-6, processes new employee documents and tax forms
- Negotiates deals with local vendors, tracks invoices, and processes contracts
- Handles customer interaction and created a CRM process
- Responsible for multiple rental/hotel properties and online booking platforms
- Develops office procedures and organizes information to improve efficiency and consistency
Business Operations Cover Letter Examples
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Operations Officer
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
