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Operations Manager Resume Samples
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6-10 years of experience
Responsible for the day to day operations of a regional service and distribution center
- Directed sales, call center, tool warranty and repair, shipping, receiving, warehousing and billing activities
- Collaborated with sales force to achieve corporate goals
- Responsibility for 17 direct reports
- Increased sales revenue from $2MM to $4.5MM from 2000 to 2005
- Ranked 3rd in company for annual revenue
- Decreased payroll by 25% from 2000 to 2007
6-10 years of experience
Managed all aspects of risk management including administration of loss prevention and facility maintenance.
- Operated location which achieved or exceeded annual sales budgets through the execution of monthly sales strategies.
- Managed profit & loss by following cash control/security procedures, maintaining inventory, managing labor, and reviewing financial reports.
- Demonstrated exceptional team building capability which ultimately lead to maximum financial performance and employee satisfaction.
- Directly trained and managed 7 supervisors while leading a total staff of 75 team members.
- Significantly reduced store’s shrink by more than 35%, limiting operational losses and adding more than $75,000 per year to operating profit margin.
6-10 years of experience
Managed operation functions including Inventory Management, Warehousing, Boxing and Shipping, Receiving, Housekeeping, and maintaining Hazardous and Personal Safety Practices
- Successfully developed and led a top-performing team in implementing production operations
- Operated resin filming machine and other tools for manufacturing facility, including calibers and micrometers
- Facilitated business efficiency by implementing broad knowledge in technical documents, computer and software processes, and knowledge of ISO 9001
- Consistently maintained professional development by attending Fred Pryor classes, lean management classes, computer and software classes, and CPR classes
- Implemented system that streamlined process by 10%, and cut production time by 10%
- Developed Safe Practices guidelines for production workers, resulting in improved work safety by 15% and a significant cost savings to labor. Initiative also resulted in Toray Composites receiving a rebate check in the amount of over One Hundred Thousand dollars
- Recipient of “Safety Representative for Toray Composites” for three consecutive years
0-5 years of experience
Collaborated with software developer to create and develop database for 3000+ properties
- Developed management reports and over 20 KPI’s for senior executive team
- Created due diligence package and P&L reports to obtain multimillion dollar funding(~$3 MM during my tenure)
- Assisted in the disposition of 10+ properties to raise over $1MM for working capital
0-5 years of experience
Manage operations (project management, capacity planning, $20M annualized budgets,
territories, goals, and compensation plans) for 75 to 100 sales and marketing staff
- Applied lean process improvement to increase productivity per hour by 363% in 2012
- Administered call center of virtual training reps who developed relationships with over 1,500
- Instituted framework for Business Intelligence Dashboards in 2013 contributing to company
6-10 years of experience
Developed process improvements to enhance efficiency and effectiveness of inter- departmental call center operations
- Addressed customer service inquiries in a timely and accurate fashion
- Maintained and monitored product reviews working with team to ensure all “3 star and under reviews” are addressed quickly and appropriately
- Maintained responsibility for recruiting, hiring, and training shift supervisors and seasonal
- Enforced contact center policies, procedures and quality assurance measures
0-5 years of experience
- Increased sales for my location within the first two years of being with the company by 20%.
- Maximized profits to the corporation by reducing waste in payroll administration by 10% weekly and increasing sales with up-selling strategies.
- Used background in finance to review historical analysis of company sales information to establish proper weekly scheduling and ad promotions.
- Directly trained, hired and supervised over 30 employees to meet company sales goals.
- Implemented employee safety initiative with a 0% injury rate for over two years.
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[Operations Manager]
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
