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Additional Business Operations Resume Samples
Principal Consultant Resume Samples
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10+ years of experience
- Launched a small business practice, building revenue from $0 to over $70K in first three years with minimal overhead.
- Collaborated with businesses, vendors and company executives to develop, test and implement technologies and architecture necessary to deliver effective business solutions, enhancing procurement, network design, and installation/help desk support.
- Interacted with customers, trained, monitored system patches, analyzed and developed implementation plans.
- Maintained server and desktop systems to ensure system integrity and compatibility within a client infrastructure.
0-5 years of experience
Lead analyst and configurator of Oracle’s SaaS Mobile Workforce Management application (Oracle Field Service) as single point of contact within their telecommunications portfolio for software deployment since startup through acquisition. Develop solutions with Internal and External partners, Document Requirements and Design, Create Use Cases, Perform Regression Testing, Support User Acceptance Testing, Configure User Interface, Prioritize Defects, Troubleshoot and Resolve customer reported Issues. Prioritize ongoing client needs, Change Requests and new product functionality.
- Directed 5 technical customer software upgrades, including customizations, and configurations with minimal issues. Engaged with customer IT teams to integrate application through Oracle’s SOAP APIs.
- Deliver API training to technology partners identifying requirements for integration and Mandatory and Optional parameters for each node within APIs.
- Identified substantial cost savings for Google Fiber Operations through Business Optimization analysis and deployment of new system functionality.
- Led design of Verizon Network Fleet’s integration with SaaS CRM (Salesforce.com).
0-5 years of experience
- Managed product development process for Pfizer’s mobile sales app tool for iPad, along with developing multiple products utilizing the mobile iOS platform (HTML5).
- Acted as subject matter expert for Pfizer by advising advertising agency stakeholders and brand managers on mobile development processes.
- Served as project manager/scrum master for Sun Trust, facilitating regular stakeholder meetings, analyzing the risk from data, creating and updating the schedule and budget.
- Managed an agile project (+$2 million) to deliver a mobile mortgage application tracking application.
6-10 years of experience
Lead system implementation of IBM Cognos Controller financial consolidation and reporting application for several multinational clients. Conduct gap analysis and document detailed business requirements and design recommendations. Deliver training for clients and internal resources.
- Provided leadership and solution expertise driving statutory reporting and compliance.
- Managed scope of engagement while creating project plans and documentation of processes, driving to completion.
- Analyzed and oversaw resource requirement, timelines, and tracking of project issues to resolution.
6-10 years of experience
- Promoted twice and received Impact Player Award recognizing ability to influence and lead a complex client and project.
- Served role as Career Development Manager for Business Architecture competency.
- Communicated company strategy, direction and values as formal adviser to members of competency, as well as provide support and career guidance.
- Executed internal initiatives and pilots outside of client billable times to grow brand, culture and business.
- Participated heavily in hiring and performance review processes.
0-5 years of experience
- Contracted Consultant who served as the Acting Vice-President of Business Development and Marketing for a large managed healthcare system. Responsibilities include providing leadership and guidance to existing NYS long-term care products, MLTC, I-SNP and PACE.
- Developed and implemented a network expansion plan for a NY based Medicare Managed Care Plan.
- Assists organizations in the Medicaid and Medicare market space to analyze market segments through research and market segmentation to understand business needs and objectives, determine the targeted opportunities, and identify critical success factors.
- Assists organizations to formulate strategic identification, public relations, design, development, and implementation of complex segment initiatives and new product lines that successfully achieve defined business objectives.
- Provides guidance to organizations through advertising and marketing strategies to identify and manage segment performance indicators to capitalize on market opportunities and minimize the negative effects of competitive activity.
0-5 years of experience
- Orchestrated a cross-functional team of 15+ professionals providing operations support for PWC’s global IT applications.
- Drove improvement initiatives such as process optimizations, automated reporting and database tuning resulting in 40% increase in productivity.
- Played a lead role in Project Management activities such as stakeholder reporting, risk management, resourcing and value addition for a $2M Operations Support project. As part of business development, acquired 2 new portfolios to manage.
0-5 years of experience
- Managed short-term business development projects importing and selling consumer packaged goods in addition to selecting suppliers, managing international shipping, and overseeing inventory management.
- Designed and built WordPress websites and created sales landing pages for launching the book, collecting email addresses, and selling infomercial products (in construction).
- Initiated and organized a mastermind group with four nonfiction aspiring authors to brainstorm ideas and outline new stories for future publication.
6-10 years of experience
- Won new accounts for independent ad agencies, by creating differentiated marketing positions for their Fortune 500 clients in technology, finance and other industries.
- Built surveys to analyze customer segments, demographics, interests and preferences.
- Wrote creative briefs / strategic roadmaps to send targeted messages to customer segments.
- Managed advertising teams to execute timely, cost-effective campaigns.
0-5 years of experience
Founding member and Chief Market and Product Consultant at LUCE LLC, a consulting cooperative specializing in Technology Assessment and Product, Marketing, and Go-to-Market Strategies for the hi-tech industry. Worked closely with executives, product managers, and engineers to define strategy, functionality, marketing and social media strategy, and GTM strategy and messaging.
- Focused on assisting technology companies to successfully bring products to market and grow the company and brand.
- In a “Virtual VP of Marketing” role provided product positioning, value proposition and GTM strategies. Successfully completed projects with start-ups and SMBs in the telecom, enterprise and consumer markets.
- Contracted with established vendors and service providers to refresh product strategy and positioning, value proposition and go-to-market strategies to block and tackle competitors and new market entrants.
- Provided technology and product viability assessment for vendors and investors. Provided consultancy to NEC, NTT Labs, KDDI, Doyle Research, Deutsche bank, Morgan Stanley, Citibank, ACG Research, France Telecom and IBM.
0-5 years of experience
- Manage team of consultants providing fundraising and management support to start up, small and medium-sized nonprofit organizations nationwide.
- Provided direct support to managers, board members and staff of organizations focused on education, arts, healthcare, addiction, advocacy, women’s rights, international affairs and religion.
- Designed development plans, conducted feasibility studies and focus groups, implemented new cultivation and stewardship systems, facilitated meetings, board of directors training and policy.
0-5 years of experience
- Leading firm’s work in organizational change and human capital management. Developed business development and service delivery in OCM, employee engagement, and strategic planning.
- Led agency-wide organizational assessment for Pension Benefits Guarantee Corporation. Collaborated with top executives to assess Records Management strategy and program.
- Led organizational change assessment and planning for Food and Drug Administration CIO office. Conducted assessment of business case, strategy, stakeholder engagement, and communications.
6-10 years of experience
- Assist clients with creation, implementation and review of business, marketing and financial plans.
- Create and implement a marketing/strategy for a small businesses including brand development, increasing/improving web presence and creating, developing and/or maintain social media platforms.
- Review and assist in streamlining business processes and financials.
- Assist clients with project management.
- Assist professionals with licensing, professional credentialing and contracting opportunities.
0-5 years of experience
- Provide network management and support to large and medium sized businesses specializing in Cisco Networks.
- Establish and maintain networks, servers and systems by designing, managing and troubleshooting network problems.
- Provide client user assistance and training as needed.
- Drive solution improvements through optimization, enhancements and implementation of new features and functions.
0-5 years of experience
- Managing multiple software and infrastructure projects for a Fortune 500 Vacation Ownership company.
- Accountable for strategic communication of project budgets, risk and goals, to include weekly meetings with VP-level executives.
- Responsible for business partnerships, vendor management, budgets and the SDLC.