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Process Improvement Analyst Resume Samples
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0-5 years of experience
- Examine/analyzed production processes and recommended improvements based on Lean Six Sigma principles and methodology in an effort to eliminate waste and improve quality, while reducing production time and cost.
- Audited approximately 40+ associates’ in-process work throughout 6 departments on a monthly basis to detect internal errors and identify deviations from standard operating procedures.
- Performed root-cause analysis of external errors reported by customers, documented and prepared results for review by the Quality Engineer.
- Trained associates on revisions to current standard operating procedures and/or the implementation of operating procedures for new processes.
- Monitored quality and provided training during BPO stabilization for the outsourcing of Data Entry and Item Processing functions to India.
- Recipient of the Corporate Operations and Loan Services “Living It” Award, October 2007.
0-5 years of experience
As Process Improvement Analyst
- Improved the sales process by performing the lead role on a team that analyzed and redesigned the sales process, including scripts, materials, protocols, hiring, and rewards.
- Led many creative sessions using the Edward DeBono Six Thinking Hats method.
- Redesigned and transformed the Corporate and Learning Portals.
- Managed project lifecycle, budget, and risk.
- Managed production schedule, deliveries, and review cycles.
- Facilitated project kickoffs, needs assessments, content-gathering, and executive interviews.
- Managed all communications with client contacts and subject-matter experts.
- Provided expert-level needs analysis, design strategies, and implementation plans.
- Secured client approvals on deliverables.
0-5 years of experience
- Performed assessment by Baldridge Criteria for Excellence to measure organizational performance. Asked critical questions to all level of employees and leaderships to identify essential problems and root cause.
- Process mapping: drew workflow diagram and became expert of organizational process, defined quality mission, inputs, value-adding activities, outputs and outcomes.
- Data Analytics: collected data from Sierra, build database in Excel, measured process cycle time and average step time, interpreted data with excel functions, continuously put forward solutions to improve efficiency and effectiveness, and predicted the trend of books and workforce.
- Designed a Lean Kanban as an indicator in each step and an automatically assignment mechanism to reduce waste time.
- Acted as a liaison between department and technology support team, trained supervisors and employees with changes.
- Lead Shelving project team and improved book return cycle time from 8 days to 3 days.
- Trained supervisors and employees with new process flow
- Improved Cycle Time from 8 days to 3.5 days.
- Predicted the number of check-in books and workforce hours needed in the next calendar year
0-5 years of experience
- Researched and coordinated efforts to implement improvements to existing processes
- Conducted audits on current and past practices to identify and address gaps
- Coordinated communications for leadership and associates for peak season
- Assessed and implemented associate ideas for workflow optimization
- Provided feedback to supervisors for associate coaching
- Assisted as back-up for underwriting processing when necessary
- Served two terms as a United Way Fundraiser committee member
- Participated four years as a Corporate Challenge athlete
- Recognized through 18 Bravo awards in 2016; one for 2017
0-5 years of experience
- Successfully managed a Kaizen Improvement Team in increasing the production of the Mustang GT line from having a operational availability rating of 40% to having one of 60% through the implementation of lean manufacturing business practices and utilizing problem solving techniques to identify the root causes and develop solutions. This also included tracking over 80 action items to ensure they were completed on time and within budget.
- Successfully set up the new Toyota and GM production line. Was responsible for the production system when it come to the new production line. Successfully got a system in place to where the line could start producing 3 week ahead of schedule. This aiding the whole company by providing calipers that were ready to ship to the customer ahead of schedule saving the company tens of thousands of dollars in air shipping cost.
- Performed Root Cause analyst in order to identify performance gaps. Than problem solved those root causes in order to implement steps to increase efficiency and productivity.
- Organized data and prepared reports on current projects to show their progress and current status.
- Managed multiple projects independently throughout the plant to improve processes, safety and efficiency
- Identified and managed multiple cost saving projects. One being the set up of the repair of stainless steel baskets in house vice repairing them off site. Saving the company over $40,000 a year.
- Developed standardized work for various lines of production in order to correctly convey the correct process that are associated with the line of production. Taking in to consideration customer concerns, safety, quality and time required to do each task.
- Headed a project that saw the reduction of the manpower needed to operate 3 lines that produced the same product. Successfully reduce the manpower by one saving the company over $350,000 annually.
- Created a current and future state value stream map for a Kaizen Project regarding Toyota and an increase in their demand for our product. Successfully drew out both maps and took steps to turn the current state in to the future state.
- Developed an autonomous maintenance or TPM check sheet that will start to be used throughout the plant to reduce downtime and increase the quality of the products being produced.
0-5 years of experience
Position requires employee to perform evaluations and recommendations for projects and process improvements within Air Cargo Services and Finance and Accounting. This role also requires associate to serve as the project manager on all approved projects which includes the creation and maintenance of all project documentation. The Process Improvement Analyst may have multiple projects going at any given time. During slow periods, associate will also serve as a liaison between line of business users and technology for support of multiple web based applications and databases.
- Acts as a liason between line of business users and technology on support issues.
- Performs analysis with line of business units to understand needs, identify improvements, projects, and provide support of existing business functions.
- Process mapping.
- Creates and maintains all project documentation including but not limited to charters, business requirements, project plans, and cost benefit analyses.
- Performs analysis with line of business units to understand needs, identify improvements, and provide support of existing business functions.
0-5 years of experience
- Created processes in relation to business applications for field and office personnel
- Tested the functionality of these computer applications
- Trained employees and provided post go-live support for the entire company
- Provide on-going support for computer applications and processes.
0-5 years of experience
- Completes annual review scorecards and research analysis for Critical Care applications
- Organizes and executes annual review meetings with primary application contacts and stakeholders to make sure that the information listed in repositories used by production support is correct
- Participates in User Acceptance Testing for the enterprise on-call tool used for all technology Incident Management escalations (Lifeline) as required and contributes to the creation of training documents and help pages
- Assists with auditing applications defined and associated with Critical Business Services, as well as On-Call Schedule, Support Plan, and Contact information within Lifeline
- Generates reports within SAP BusinessObjects to produce required/requested metrics
- Editor of all documents related to Due Diligence portion of onboarding process and author of meeting preparation training material
0-5 years of experience
Assist with development, implementation, and coordination of a comprehensive quality management/improvement program for medical/operational team environment
- Facilitate monthly calibration meetings with upper management/leadership for departmental performance reporting
- Demonstrate knowledge and understanding of cultural competency and comply with privacy policies and practices
- Monitor non-clinical support specialist staff to ensure compliance with internal and external requirements
- Track/document QA performance for each staff member and provide timely feedback to appropriate members of management
- Identify trends for process improvement and provide coaching as needed for new and existing staff
- Organize educational meetings to staff in order to identify and correct performance issues
- Assist with creation and maintenance of tools that support company objectives
- Analyze data reports for tracking underlying trends
- Performed other assignments to meet organizational needs within the professional scope.
0-5 years of experience
- Support Senior Lead Executives within a variety of Marketing, Real Estate, Sales and Engineering projects and proposals.
- Identify organizations inefficient procedures and processes, by analyzing, developing and implementing innovative comprehensive streamlined solutions, by organizing and managing project-related tasks, data, documents, budgets, timelines, and maintaining client relations.
- Review project and proposal requests from concept through client delivery in accordance with client request specifications, by drafting project outline, planning, scheduling, developing, and designing proposals.
- Manage project and proposal materials such as: presentations, brochures, fact sheets, project profiles, resumes, and status reports, by designing and editing materials.
- Ensure business proposals design, layouts, voice, images, logos are supportive of and consistent with marketing strategies and image branding.
- Organize internal and client meetings, by planning meeting schedules, preparing and gathering related documentation such as agendas, presentations, and project and budget status reports.
- Proofread and edit proposal documents for final client delivery.
0-5 years of experience
Lead a group of machinists in daily activities
- Assure quality of parts through regular full-part inspections
- Identify and implement process and safety improvement opportunities
- Learn how to run all machines in my area (lathes, mills)
0-5 years of experience
Training and Development of new and existing associates
- Identifying, reviewing, and updating training materials, processes and procedures, and other documents related to department
- Reviewing CMS rules and guidelines to determine if processes are aligned with requirements
- Assisting management with development goals
- Testing new and existing systems for use by associates within department
- Implementation and testing of new systems for use in the department
- Assisting with Pega Migration
- Assiting with GBD Facets Migration
- Incorporating solutions for CMS audit preparation problem areas
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Process Improvement Analyst
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
