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0-5 years of experience
Global role supporting DLL Americas in the assimilation of Lean and Six Sigma methodologies for improving processes and solving customer facing problems. Focused on supporting speed, quality, and ease of doing business with DLL with deliverables of increased customer and employee satisfaction.
- Assisted in the creation of training materials and trained 406 employees from USA, Mexico, Brazil, and Canada in the basics of process improvement philosophies and tools.
- Coached employees trained in Lean methodology and quality tools resulting in 107 employees executing and finalizing process improvement initiatives for internal certification.
- Led and completed a multi-generational improvement program consisting of six projects with statistically significant improvements in the areas of capacity and income realization. Realized time / productivity annualized savings of $79K and income of $467K. Additional income realization benefits in 2017 projected at $189K.
- Co-facilitated leadership workshops for 45 managers globally on how to lead a Continuous Process Improvement program in their respective regions in the Americas.
- Created a Continuous Process Improvement global communication plan for blogs and newsletters, a community forum and organized educational and collaboration events.
- As part of a Global Community Involvement program trained 20 employees from a charitable partner (Cradles to Crayons, Philadelphia, PA) and facilitated projects to improve their warehouse and related operations.
0-5 years of experience
- Revamped workflow process within first 30 days, resulting in 23% increased efficiency.
- Redesigned department workflow diagrams and documented all new process procedures.
- Point person for reviewing employee’s suggestions and ideas for procedural issues and process improvement suggestions.
- Consulted with management to expediently take process improvement ideas from inception to implementation using project management techniques.
0-5 years of experience
Facilitate process improvement and provide project management services across clinical and administrative departments to improve patient care and staff satisfaction. Working closely with project sponsors and teams, utilize Lean, Six-Sigma, and other methodologies to assess current state, including process mapping, observations, qualitative and quantitative data; identify and prioritize improvement opportunities; and design and implement new processes and programs in diverse clinical and administrative areas.
- Co-led a system-wide, multi-disciplinary effort to overhaul restraint use within Swedish’s five hospitals to improve patient safety and meet regulatory compliance. Developed standardized algorithms and process workflows, revised nursing and provider restraint orders and documentation, and structured a communication and education plan for training all affected staff and providers.
- Partnered with Women’s and Children’s Services leadership to lead the successful integration of 66 Group Health, NeighborCare Health, Country Doctor Community Health Services, and International Community Health Services providers and their patients into obstetric services at Swedish First Hill campus.
- Orchestrated massive manual data collection effort on cycle times for visits, patient satisfaction, and the main issues that interrupt staff and cause delays in patient care in medical oncology and the infusion center. Combined quantitative and qualitative data results to help project team prioritize improvement work, which focused on restructuring lab services and developing standard work for lab order entry.
- Co-led the successful implementation of MyChart Health Portal across Swedish’s five hospitals to provide patients with personalized online access to information about their hospital visits.
0-5 years of experience
Plan, coordinate, and facilitate more than thirty group trainings, discussions, and problem solving sessions
- Lead Design teams of 5-20 for Process Improvement transformation
- Independently customized and implement process improvement methodologies
- Project managed process improvement deployments for teams of 15+ senior managers
- Provided expert training and coaching on Continuous Improvement principles and problem solving methods
0-5 years of experience
- Lead a team to conduct the knowledge of lean six sigma that helps Kaiser to improve education efficiency.
- Analyzed current health care data to develop strategies around low socioeconomic community disparities; Eliminated health care
- Streamlined the education delivery process by clarifying SOP and critical content.
0-5 years of experience
- Developed a risk mitigation framework for low frequency events which is my thesis. Implemented the framework in Alcoa, Tennessee and in Y-12, Tennessee
- Designed a new Risk Prioritization Number to be used for low frequency events
- Worked on research proposals related to lean, safety, process and systems improvement
0-5 years of experience
- Responsible for quality reporting, and analysis for developing plans and programs to support continuous quality, optimization, and process improvement.
- Planned and organized projects, identifying a communication method for mitigating risk by facilitating cross-tower program and project management.
- Developed communication standards and reports to identify improved processes and throughput; performed thorough analysis to identify root causes for failure and made recommendations for solutions.
- Successfully managed and directed, from file format, storage, accessibility, vendor contracts, to budget, the Clinical Integration department efforts to create a Webinar series on benefits and strategies of Clinical Integration, reaching a vast number of community providers and clinics, helping to create the organization’s brand, and developing a brand strategy.
0-5 years of experience
- Collected and compiled process data from the plant floor, and performed analysis on equipment and operator productivity. Process was mapped to recognize operational constraints and identify opportunities.
- Developed dashboards and various charts from the collected data, helping us identify areas of improvement and showcasing the difference in data obtained from their SUE and Kronos system.
- Formed future improvement road map and suggested changes to inventory control and data tracking. Focus on automation and material specific tools are considered.
0-5 years of experience
- Business operations transformation through Lean Six Sigma application
- Continuous improvement projects to improve and stabilize manufacturing processes
- Training and coaching Lean Six Sigma application
- Implementation of PPAP APQP quality process in automotive manufacturing
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Process Improvement Consultant
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
