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Professional Services Consultant Resume Samples
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0-5 years of experience
- Implemented electronic medical record systems at more than twelve major health care organizations internationally.
- Conducted onsite analysis of client workflow and recommended modifications that improved accuracy, productivity and profitability
- Designed, maintained, and implemented information systems that improved the efficiency of a hospital’s supply chain.
- Led project events, weekly client briefings and collaborated with third party vendors in project implementation.
- Trained hospital staff in using software to optimize hospital workflow.
0-5 years of experience
Responsible for planning, implementing, and project managing multiple projects for 30+ customers to ensure the complete Life Suite business solution was implemented successfully.
- Trusted leader to work closely with internal and external resources to manage customer expectations as well as removing any roadblocks for successful projects resulting in satisfied customers.
- Developed, and executed implementation processes to improve internal and external customers’ overall implementation experience.
- Selected by management to stabilize escalated customers and offer best practice solutions to their specific challenges.
0-5 years of experience
- Conducted Business Process Analysis workshops onsite or virtual, for a SaaS Talent Management Systems to define overall needs of client.
- Led Configuration Workshop meetings using the derived PBA information to proposed creative solutions addressing customers’ critical business challenges while increasing efficiency through streamlining, automating or eliminating some current processes.
- Prioritized and resolved complex issues during testing phases to troubleshoot and meet timelines and requirements.
- Created and maintained project plans and budgets while ensuring deliverables were provided in a timely manner and milestones were met.
- Led project status meetings and reporting to ensure highest levels of communication to stakeholders.
- Agile Methodology Project Management trainer for in-house consultants to better serve clients.
0-5 years of experience
- Evaluate, design, construct, integrate, unit test, trouble-shoot and support software solutions based on business and operational requirements in a variety of customer-facing and internal business scenarios.
- Installed, configured and trained NCR’s financial software for Interactive Teller Machines which would interface into existing branch applications for clients.
- Setup of VMWare Servers, Adobe Media Servers and Branch Application Servers.
- Worked with proprietary message formats, XML and X9 Formats.
- Built and integrated Web Services applications (IIS).
- Defined and documented Business Requirements to meet customer needs.
- Led group presentations and creating customer deliverables.
- Travel extensively, 80-90% of time on road at customer sites, working with customer to install, configure, test and train end users.
0-5 years of experience
- Resident consultant for new NetApp customers including a large regional hospital based in northeast Kentucky that had several clusters in three datacenters.
- Designed cDOT configuration for major pharmaceutical company based in New Jersey.
- Created automation and reporting methodology for cluster setup for SaaS using PowerShell.
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Professional Services Consultant
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
