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Additional Business Operations Resume Samples
Senior Project Manager Resume Samples
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0-5 years of experience
Developed new truck conversion business unit
- Established new business unit; established profit/loss targets, product flow, equipment and staffing requirements for $5M business unit
- Increased project billing by average of $50K while maintaining customer satisfaction
- Reduced Bill of Material stock levels by 30% while increasing production output by 20%
- Balanced team workload across project managers; identified unbilled Statement of Work effort
- Guided Customer Relations Management and cross-trained project mangers
- Decreased component stock requirements for complex projects by 30%
6-10 years of experience
Responsibilities included administering full life cycle contract and subcontract management, including pre-award, post-award and closeout activities. Direct actual against forecast reports to owner detailing budgets, timeline and scope. Single point of contact while successfully delivering regional projects in a fast-paced, high functioning environment.
- Sole ownership of budget and P&L analysis of $3+ million annual line of business consisting of 7-10 simultaneous projects (75-100 employees).
- Established self-driven business objectives resulting in 150% net growth in my territory.
- Executed RFP analysis, contract presentation/negotiation & vendor supply management.
- Managed multiple project schedules, project financial reports, team evaluation, coaching and mentoring – hiring/firing, training and performance.
- Communicated directly with C-level and board of director personnel administering updates, execution and results for every project in my territory.
- #1 producer of revenue while exceeding project profitability quotas every year of employment.
0-5 years of experience
Responsible as the single point-of contact-between IT and Retail for high profile, retail initiatives in a 13 state area. Directed, scheduled, and tracked hardware and software deployments. Developed new processes, collaborated with marketing and engineering teams to expedite new products to market and ensure quality standards
- Acted as “front door” for all new initiatives requiring IT support. Overall project management responsibility for projects across IT, Sales, Marketing, Real Estate Construction, Facilities, and others
- Implemented business process improvement by pooling technical resources across multiple projects, resulting in 40% reduction in technical resource costs and operational excellence
- Collaborated with sales team and vendors to improve designs that reduced retail labor, manufacturing and installation costs
- Analyzed and modified maintenance plan for self-service kiosks, reducing MTTR and saved over $156k annually.
- Managed the installation of 802.11 and NAS devices at 600 retail stores and kiosks to support business initiatives.
0-5 years of experience
- Managed and supervised business operations and accounts at locations with annual revenues of $500K-3MM, open to millions of visitors and parkers, 365 days of the year
- Developed and enhanced budgets and revenue streams to hit yearly projections and increase revenue 20-30% through cost savings, refining workflow processes, and gaining new business
- Streamlined operations and processes to increase location efficiency and elevate assistant manager effectiveness
- Led and mentored two assistant managers and two supervisors to assist in daily operations of facilities and to oversee operations
- Managed a team of up to 20 resources, along with additional contractors and vendors, to operate and maintain multiple parking facilities
0-5 years of experience
- Lead a team of four to hire 11 technicians and ship lock hardware for the conversion of 45 stores in seven regions with 48 hours. Conversion project required hourly updates and was executed within 14 hours of one day, while achieving 32% labor margin.
- Supervised and mentored team of five: Customer Service Representatives, Project Coordinators and a Project Manager to maintain a labor margin between 30% – 35% for a customer base of more than 10,000 locations.
- Streamlined team processes to improve KPI’s and accuracy to meet service request deadlines.
- Maintained a 14 day turnaround of RMA materials to eliminate inventory losses for the company.
0-5 years of experience
Managed the selection and customization of a browser-based Listings Management System.
- Developed detailed Requirements Documentation and Functional Specifications.
- Managed all data mapping and data conversion efforts, to convert company’s data from AS/400 to SQL 7.0.
- Developed and implemented detailed Process Re-engineering plans to maximize the results of the new system.
- Developed Test Scripts and managed Alpha, Beta and UAT testing.
0-5 years of experience
Managed the software development and implementation of applications that track multiple academic and athletic school / training programs using Waterfall methodology. This project involves integrating standard K-12 class scheduling with sports training classes for children, adults, and professional athletes and teams. This hands-on role requires creating from scratch a front-end CRM system, upgrades to existing room and course curriculum applications, and the acquisition of new scheduling software.
- Created teams consisting of off-shore and internal SMEs.
- Introduced practical project management techniques such as Action Item Logs, Accountability Matrixes, Chunking, and Capacity Planning.
- Researched, created review / selection committees for off-the-shelf product selection.
- Monitored capital expenditures for all phases of projects.
- Reviewed the release of vendor deliverables using quality control techniques.
- Administered training courses for teachers, staff, and students.
0-5 years of experience
- Oversaw operations of multimedia design department, with responsibility for conducting
- Participated in project status / coordination meetings with architects,
- Performed risk assessment, create RFP’s, service agreements, and participate in and managed
- Designed and directed systems installation and integration by subcontractors, including
- Increased efficiency and productivity of Multimedia Department by implementing new design
- Mediated client and contractor issues, adhering to construction
6-10 years of experience
Develops high-level telecommunications systems and software
- Established and maintained all the financial/earned value controls (budgets, actuals,
- Exceeded customer service expectations by volunteering to solve a customer’s internal
- Volunteered to lead customer’s future monthly production of a government required
- Led all financial aspects (budgets, proposals, analysis, and reporting) on a $20M
- Received prestigious company CEO Award for developing a MS Access database and
- Volunteered to create and implement a database and associated reports using MS Access
0-5 years of experience
Managed EBI, OBIEE, EDW and Treatment Engine software upgrade projects (Pegasystems Software)
- Served as a liaison between Business (Inbound Sales and Customer Care teams) and IT management, assuring adherence to the SDLC/PMLC and Cox Assured methodologies
- Coordinated quality reviews of deliverables
- Secured resources and personnel for assigned projects
- Provided weekly status to management including progress and action plans for addressing risks/issues/changes
- Acted as a lead driver of the project success, facilitating the resolution of day-to-day business, technical and general project issues
- Created production support documentation
- Demonstrated ability to understand and make decisions based on business value
0-5 years of experience
Managed a program focused on data center consolidation and secondary data center build out. Simultaneously, managed an MS Windows XP to Windows 7 migration project that included a new enterprise virtual desktop infrastructure deployment.
- Successfully consolidated four acquired data center to primary enterprise data center
- Successfully delivered the build out of a secondary data center to serve as a DR recovery site
- Currently managing migration from Windows XP to Windows 7 to 3000 users, performing version and license audit for 600+ applications
0-5 years of experience
Managed multiple initiatives simultaneously that focused on security hardening. Projects were classified as corporate top priorities and were represented on the CIO Project Dashboard. Projects were compliant with SOX and corporate standards and audited by government regulators on a quarterly basis.
- Oversaw project scope to ensure adherence to all Service Level Agreements (SLAs).
- Prepared project goals, determined priorities, and prepared project plans.
- Addressed cross-functional issue/risk identification, documentation and mitigation planning.
- Recruited as member of WAF and Logging and Collection teams to further harden [company name]’s
- Led deployment of internally-driven projects that enhanced the customer’s experience of doing
- Facilitated senior management meetings to inform of status and to evaluate progress based on plan vs. actual work completed. These meetings ensured project success throughout the entire
- Published weekly project alerts to over 500 users detailing status, issues/risks and schedule.
0-5 years of experience
Used five phases of project management, including initiating, planning, executing, monitoring, and controlling, as well as close-out to plan operational aspects of logistics and registration for chapter of over 4,000 members. Mentored project management directors as part of succession planning and directed ten-person team of on-site volunteer project managers. Managed scope, approach, budget, scheduling, and risks associated with running chapter.
- Managed migration efforts of combining registration database, email, and website into single database.
- Planned all onsite aspects of every chapter meeting, which included setting up and maintaining online registration database and negotiating venues.
- Provided detailed post-event statistical analysis of all events and training courses on a monthly basis.
6-10 years of experience
Managed diverse IT and business projects to be cost effective, remain in scope and meet defined business objectives.
- Led multiple vendors and internal teams through an aggressive 30 day cut-over project across 75 distribution centers
- Planned and executed a variety of company-wide HR and IT projects including data privacy mitigation and compliance,
- Organized, prepared and implemented an array of projects that facilitate automation, efficiency and cost savings, while requiring uncommon partnership and integration between the Human Resource and Finance teams. These include
- Coordinated and directed all aspects of multiple sites set up, closures, reductions, relocations, and build outs, including
- Supervised and administered operational projects for Distribution services to reduce costs, automate print supply
0-5 years of experience
Directed global team of 15 development managers in creation and tracking of Quality Improvement Plans (QIPs) which resulted in shortened cycle time by 3 weeks, improved product quality, and 10% cost reduction.
- Wrote requirements after discussions with stakeholders and met with developers daily to determine project progress and remove roadblocks for upcoming tasks.
- Created an automated, real-time quality dashboard. Dashboards were delivered on time and within $2M budget. Data was extracted, transformed and loaded (ETL) in a Data warehouse for real-time access through web applications.
- Drove the on time development of 3 releases of quality dashboards written in JAVA using Agile methodology resulting in a 25% reduction of customer found software defects.
0-5 years of experience
Promoted to Senior Project Manager after less than two years; responsible for managing customer-facing projects from end-to-end.
- Communicated directly with senior management for external customers to confirm requirements, discuss progress and deliver project deliverables.
- Worked with tech support teams to troubleshoot project issues with external customers.
- Provided weekly updates to PMO team manager regarding project statuses; Tracked and managed risks and issues for all projects mitigating and preventing as necessary.
- Created project management process documents, client communication documents and template project plans in OpenAir for the management of client-facing projects.
- Trained new project managers on the processes and procedures for the client-facing projects.
- Management of the creation and deployment of assessments to hundreds of IT, Finance and R&D employees for 10 global Fortune 500 companies.
- Completion of 15 client-facing projects worth up to $700K each.
0-5 years of experience
- Managed multiple financial software projects including web application and development, regulatory and
- Delivered software prototypes to internal and external customers early in requirements process to validate the business need and strategic direction of the project.
- Managed project teams of 5 to 15 cross-functional, multi-disciplinary project team professionals.
- Facilitated and maintained communications between multiple work groups, including customers, vendors, and technical and functional staff ensuring increased awareness of project status of all stakeholders.
- Managed teams and resolved conflicts resulting in well-functioning teams.
6-10 years of experience
Responsible for project initiation, planning, execution, and close; managed resources, timelines and change control, as well as reporting business deliverables to Senior Management, PMO, and Clients.
- Risk analysis and mitigation, identifying business impacts and determining solutions.
- Workflow and business process analysis and development.
- Change management and communication planning.
- Designed training course catalogues and courseware development (storyboards/materials/QRGs).
- Interacted with business analysts and process teams.
- Developed SAP InfoPak and iTutor and simulations, created Captivate screen captures and recorded sessions, developed training courseware (instructor and participant guides, including exercises, role plays, games, and other training methods) and Quick Reference Guides (job aids).
- Delivered Instructor Led Training and
- Other experiences included developing customized training courses for small businesses in sales, staffing, and in developing ERP channel markets, as well as serving as project senior editor (responsible for reviewing and editing team member documentation, training material and courses, and job aids). Served as Senior Editor in an advisory role for VIP-Global, Inc. developing SAP R/3 4.6 Training Course, an e-Learning solution aimed at educating Virtual SAP end-users for VIP-Global Internet site and for internal/external clients as needed.
0-5 years of experience
Responsible for project management of full life cycle EMR implementations, including clinical and practice management modules, testing and successful deployment of new hardware, infrastructure and EHR solutions in more than 150 dental offices across the United States.
- Developed plans for disaster recovery, change management, resource allocation, testing and projects, including budget creation, infrastructure and device readiness, power savings, migration strategies, hardware procurement, vendor management, installation.
- Developed and managed strong working relationships with application owners, IT and facilities team, as well as vendors to ensure all milestones and deliverables met.
- Coordinated hardware procurement with purchasing team, vendor negotiations to acquire circuits, cabling installation, racking and mounting as well as contract management.
- Developed go-live plan, training curriculum and provided onsite go-live support and training to sites.
0-5 years of experience
Lead Program initiatives consisting of agile solution design, business readiness and cross functional offshore and onshore development (Scrum)
- Led and implemented an improved Risk and Problem Management process for our International Program
- Manage and lead communication with executive program leadership, proposed and implemented business solutions which increasing operating effectiveness
- Drive project deliverables, and bridge communication between commercial business and technical delivery team
0-5 years of experience
Led complex and multi-disciplinary SaaS projects independently.
- Successfully led the implementation of 25 national and global Fortune 500 clients
- Balanced multiple implementations simultaneously (between 4-8 projects concurrently)
- Provided overall Program/Project oversight including leading design and solution efforts
- Managed 3rd party development partner relationships both onshore and offshore
- Worked with Product Management and the core product teams to gather, record and validate project’s business and functional requirements
- Developed and documented Project Management best practices for use company wide
- Provided assistance and guidance to other Project Managers and Business Analysts
0-5 years of experience
Integrated into multiple high-profile eCommerce, B2B & Vendor matrix projects for June deployment
- Managed the completion of requirements and design with a mix of on-shore and off-shore resources
- Ensured a smooth transition from Requirements& Design into Build & Test
- Worked with the Release Planning team to layout rollout strategy and support for project deployment
- Created the many opportunities to build relationships with all of the onshore/off-shore teams as a new PM
0-5 years of experience
Integrate all buy/sell/financial side trading partners from EDI transaction format to SAP fulfillment,
provisioning and financial reporting systems
- Managed core team of 25 resources; developers, systems architects, SAP, Cyclone, on-site IBM
- Integrated project resource scheduling and management with corporate QA, internal customers,
- 40 team members; $32MM project budget
0-5 years of experience
Managed operations for all assigned project construction activities and reporting
- Prepared, developed and implemented all sequences of the construction
- Responsible for continuing management of architects and engineers during construction
- Develop and implemented over two dozen innovations or cost saving ideas
- Emergency response management of construction activities for extensive retrofit and repair of numerous existing structures due to tornado damage
- Funded additional projects due to cost savings
0-5 years of experience
- Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives.
- Defined and initiated projects, task production team, manage and schedule the performance of components of projects, while working to ensure the ultimate success and acceptance of the program.
- Maintained continuous alignment of program scope with customer’s objectives, and make recommendations to modify the program to enhance effective results.
- Coached, mentored and lead 15 personnel within an analytical project team.
0-5 years of experience
Worked as a team with principal, staff designers, and draftsmen to provide creative direction for all aspects of interior spaces including, but not limited to space planning, color direction,
furniture, fixtures and equipment selections, fabric specification, and soft treatment styles and options.
- Managed project time lines, scheduling, and expedition of orders throughout the design
- Directed staff designers in the creation and maintenance of client invoicing and purchasing as well as provide direction for organization of clients sample files and architectural plans.
- Supervised and provided direction and on site troubleshooting for all contractor and subcontractor work for multiple high-end residential homes.
0-5 years of experience
Provided project management support for $29B integration of [company name] and Medco Client Billing, Client A/R, Pharmacy Remittance and Treasury resulting in successful integration of financial systems and processes
- Led accounting process improvement initiative to streamline and automate processes, reducing month end close from 7 to 5 days.
- Deployed Daily Remittance solution, resulting in $600M positive cash flow.
- Led implementation to enable tighter security controls for corporate disbursements accounts, eliminating risk of fraudulent disbursements.
- Provided Finance Operations integrations troubleshooting support for financial software and data issue management, improving systems and data support by 25 percent.
- Design, development and deployment for department Project Management SharePoint site
0-5 years of experience
Managed all of the company’s construction projects overseeing all renovation and building upgrades.
- Issued RFP’s and evaluated bids. Issued contracts and change orders.
- Determined the resources (time, money and equipment) required to complete successful projects.
- Identified project costs and provided for an estimation of the construction budgets.
- Hiring contractors and overseeing their entire scope of work.
- Facilitated the scope of work, goals and deliverables of all projects.
- Coordinated with architects, engineers and expeditors to submit permits to the Department and Building, DEP and other municipalities.
- Upgraded and renovated buildings in distress status into high end rentals ranging between 40-70 units.
- Monitored work related to removing Housing Preservation and Development (HPD) violations.
- Simultaneously managed over 15 different contractors (sewer elevators, roofing, scaffolding etc.)
- Created and monitored completion of punch lists for each project.
0-5 years of experience
Provide leadership, program and project management to deliver quality SAP solutions on time and budget following approved SDLC methodology. Manage risk in major projects and ensure mitigations are in place to successfully deploy. Proactive engagement and communication with business stakeholders.
- Managed $20M project through Finance & Assurance Review process for Upstream business.
- Migrated Alternative Energy Wind and Solar businesses to SAP managing multiple-go lives in a complex and changing environment.
- Offshored SAP service desk and implemented a service management tool for more than 1000 IT support staff responsible for SAP and other financial systems.
0-5 years of experience
- Delivered company’s first IPhone app, distributing real-time, source-controlled marketing material to a 100% remote and mobile sales force
- Delivered ecommerce pilot for new medical technology: MiniLap & Passport, including identifying and contracting with payment processor
- PM for multiple company-first marketing solutions to expand web presence: lead gathering & response system, medical grant administration portal
- Established, designed & leveraged comprehensive metrics (Omniture / now Adobe) driving website activity via Google/Bing search engine keywords
- End-to-end solution leadership: requirements, analysis, planning, technical design, , testing, source control (ClearCase), defect tracking (ClearQuest, Bugzilla)
- Cultivated essential relationships at all management levels
0-5 years of experience
Managed numerous SDLC and Agile projects in a matrix environment, managing cross-functional resources
- Produced results to meet short term feasibility and acceptability analysis with assessment through cost benefit analysis
- Managed resources, finances, scheduling, and quality for this large enterprise
- Oversaw budget and worked with corporate finance
- Managed Business Analysts, System Architects, Test Teams, Hardware Teams, Development Leads, Release, Production QA, and Maintenance Resources
6-10 years of experience
Acted as liaison, problem solver, motivator and facilitator in Health Plan Business Technology Solutions and Services department. Cultivate and reinforce appropriate group values, norms, and behaviors. Implement and promote consistent project and risk management methodology and standards. Support senior executive committee decision making, forecasting and budgeting.
- Supported senior leadership in Health Plan portfolio planning, worked closely with cross-functional teams, drove standardization of prioritization process, created comprehensive Health Plan IT portfolio analysis, including technology roadmaps, heat maps and value maps to translate strategic imperatives into measurable metrics and supported facts based portfolio decision making.
- Contributed in online project management tools and processes design that promoted project management best practice. As result, Health Plan portfolio was able to gain funding approval from $100M to $160M annually.
- Managed small multi-disciplinary and geographically dispersed team successfully developing and deploying enterprise SharePoint solution on time and with half of allocated budget.
- Established SharePoint 3 FTE support team that effectively supported 9 site collections, over 1000 sites and more than 10,000 users by utilizing Community of Practice best practice model.
- Acted as ICD-10 national project manager, effectively completing Health Plan impact assessment and creating business case to raise initial $10M startup funding.
- Facilitated ICD-10 program start up, gathering business and technical requirements, creating application compliance approval process and database to track 160+ in scope applications that became the corner stone of schedule management and compliance success metric reports. Increased program leadership transparency and reached 100% accuracy on applications reporting.
- Led national ICD-10 user acceptance testing (UAT) core team and created UAT online dashboard and bimonthly executive status reports, and executing the testing project plan by identifying test cases, creating test scripts, monitoring test defects in the quality center, and retest fixes on time and on budget.
- Served as ICD-10 project manager for organizational readiness team, worked closely with physicians, clinicians and coders, observed actual work flow processes in many different system environments including KP Health Connect, introduced project work breakdown structure and completed integrated project master plan enabling the other work streams to develop a comprehensive change management plan.
0-5 years of experience
Responsible for project management of software development and production release function for this client
- Developed and maintained all project plans and tracked schedule milestones/deliverables for software development team
- Maintain work off plans for Order Management application issue/action items; participated in design reviews, project scope adjustments, release planning, and software delivery
- Coordinated Software Release Management activities and related teams for design/test walk-through; five direct reports
- Track deliverables/milestones; conducted weekly status meeting; resolved technical/resource issues
- Developed, maintained, and tracked budget, performance objectives, and goals for Order Management organization
- Maintained District Capacity Model (demand for staffing) for each release with adjustments as needed
- Developed monthly status reports for the District VP on all project activities
- Participated and guided staff in education and career planning
0-5 years of experience
Supported the founder in the development of a non-profit organization to help foster care children transition from the welfare system to self-sufficiency.
- Developed operational accounting of fund raising and expenditures. Prepared IRS Form 990 for financial reporting
- Developed an SQL relational database for tracking clients through the program and reporting results for grant reporting.
- Developed and managed grant proposals for funding operations.
- Developed performance indicators in a nebulous environment.
0-5 years of experience
- Managed and directed continuous improvement projects for the Engineering, Meter, and Line Departments
- Utilized Lean and Six Sigma principles to improve business area scorecard metrics
- Developed enterprise-wide standard continuous improvement methodology and project management guidelines
6-10 years of experience
Responsible for scoping and maintaining departmental projects varying in length.
- Work with senior management developing and providing daily/weekly/monthly analytic reports to clients and departmental management.
- Work with Operational departments in creating new reports, maintaining Dashboard reports and department workflow reports.
- Developed and maintained training department, training sessions/documentation, and auditing programs.
- Directed staff of project managers and training supervisors.
- Work with software developers to enhance and build new reports and automation products.
0-5 years of experience
Perform systems upgrades/report generation/process improvement/presentations for private client base
- Upgrade operating systems including hardware upgrades for clients with 25-250 employees
- Provide vendor management duties for hardware upgrades and risk management
- Provide training/QA for version release as needed for SDLC software upgrades
- Project planning for the implementation, training, and support of medium to large client groups
- Advise/scope/implement future projects ranging from $50K to $200K
0-5 years of experience
Reason for leaving: Brought in to manage their UAT Test Cycle for an internal application.
- Identified key stakeholders and created detail project schedule, Gantt chart, critical path, etc.
- Manage project status report, issues, action items, risks, change log, internal and external dependencies, etc.
- Managed risk analysis, mitigation plans and maintained status reports.
- Prepared business process models, defined milestone deliverables, and established critical success factors.
- Performed follow up on issues and action items towards resolution.
- Regularly monitor and report on project progress.
- Facilitated project status meetings, requirements and design discussions, and defect status reviews.
- Coordinated project and accountability ensuring business project deliverables are achieved.
- Ensured process designs are in line with business requirements.
- Created and provided metrics (both ADhoc and repetitive) to support data management programs
0-5 years of experience
Proven ability to multitask, prioritize, and delegate responsibilities in a fast paced environment
- Oversee the Project Management team ensuring optimum progression, evolution, and success of projects Domestically and Internationally
- Implement optimal work flow techniques resulting in over $5,000,000 in revenue while increasing profit margin 400% within 3 years
- Manage projects from beginning to end by meeting deadlines, executing schedules, and ensuring client satisfaction
- Liaise between client and third party manufacturing companies, exercising strong verbal and written communication skills
- Manage overall project portfolios and processes from initial requests to final delivery, averaging $150,000 each from presale to post sale
- Coordinate scheduling between all parties, i.e. Designers, Architects, Contractors, and Fabricators
- Mentor new hires to foster teamwork and develop a multidisciplinary team
0-5 years of experience
- Delivered management and technology consulting for this $190B Fortune 500 insurance organization.
- Managed delivery of the infrastructure business case for the redesign of an off-campus computing effort.
- Worked within an extensive internal project management lifecycle.
- Processed and navigated the resource staffing processes.
- Worked with the project team and steering committee to define three viable options to improve the speed and performance of work-at-home employees and meet business continuity planning requirements.
6-10 years of experience
- Created project management methodology guidelines developed specifically for the IT Trade Desk.
- Managed all IT Trade Desk initiatives related to the installation of new software and upgrades to existing vendor and in house developed applications. Created a project database for tracking and issue escalation; built templates to facilitate future projects.
- Implemented a new ticketing system to streamline the work requests from our internal teams for both tracking and resource planning.
- Implemented a new project reporting application to improve work flow management and resource planning.
- Created daily automated status reports of all open work request tickets and project details for senior management.
0-5 years of experience
Responsible for higher risk projects requiring multi-level customer interface. Increase customer production throughput by implementing work flow improvements, cycle time reductions and improve R&M (reliability and maintainability)
- Manage 5 to 10 team members on multiple projects
- Control budgets up to $5 million
- Incorporate ISO 9000 procedures through project life cycle improving data traceability
- Increase customer satisfaction resulting in return customer orders worth +$1 million
0-5 years of experience
As Sr. Project Manager for Risk Information Management implemented an OBIEE application tracking critical lending exposures at various levels of reporting. These reports were built in compliance with the Federal Government.
- Contributed to the reporting deliverables for Risk Metrics
- Reviewing and controlling Stakeholder expectations, through transparency and open communication
- Spearheaded the implementation of BI reporting using Tableau
0-5 years of experience
Created System upgrade plan defining addition scope requirements for enhanced network security applications.
- Established rollout schedules for Infrastructure hardware and software upgrade program.
- Managed Enterprise Storage hardware and software update implementation plan to reduce risks utilizing Best Management Practices.
- Added Network storage software for automated on-line storage backup.
0-5 years of experience
Proven ability to multitask in a fast paced environment and delegate with a clearly defined responsibility.
- Increased profit margin 400% within 3 years through work flow optimization techniques; direct multiple projects resulting in over $5,000,000 in revenue.
- Manage International Projects
- Coordinate scheduling between all parties, i.e. Designers, Architects, Contractors, and Fabricators.
- Oversight of the Project Management team to ensure the team is progressing promoting evolution and success of the project.
- Act as liaison between client and third party manufacturing companies, exercising strong verbal and written communication skills.
- Manage projects from beginning to end while executing scheduling and meeting deadlines to ensure client satisfaction.
- Manage overall project portfolios and processes from initial requests to final delivery; averaging $150,000 each from presale to post sale.
- Mentor new hires to foster teamwork and develop a multidisciplinary team.
0-5 years of experience
Manage and direct the work of a team of 4 resources (junior Project Managers as well as Project Coordinators).
- Organize and drive projects in the Enterprise Data Technology space. Currently managing the implementation of an enterprise data repository (EDR) to serve as the System of Record for data related to [company name] securities.
- Manage overall program delivery and supervise workstream/ project efforts; track and report overall program
- Lead the work of 75 employees, contractors and consultants across 8 development, testing and infrastructure work
- Manage a budget of approximately $1.5 million/month, within a monthly variance of 5%.
- Act as liaison across upstream and downstream consumers; facilitate Integrated System Testing and Integrated
- Establish and maintain consistency across PMO processes, including change control process, status reporting
- Facilitate weekly program update meetings with senior VPs and other leadership.
0-5 years of experience
Manage specialized, complex facilities and pipeline projects. Develop and oversee project plans, including business, production, and organizational priorities; produce integrated solutions to strategic issues and presents recommendations to clients:
- Responsible for all phases of planning and execution on major construction projects
- Serve as the unifying agent accomplishing direction, coordination, and control of the overall project in accordance with established policies, procedures, systems, and requirements approved by the company
- Serve as the liaison with the owner on all project matters
- Supervise project personnel through subordinate leaders
0-5 years of experience
Simultaneously lead several projects, collaborating with Internal Technology Teams, Marketing, Compliance, External Vendors, etc. to deliver superior business process and efficiency improvement results.
- Successfully create, implement, and track processes and procedures for enhanced communication with clients, utilizing marketing communications, technology, and email campaigns.
- Proactively work with Corporate Technology, Marketing, & Technology to determine how best to streamline processes and increase efficiency.
- Proactively liaise with global business stakeholders and service managers to facilitate the implementation of new or improved service processes.
- Responsible for mentoring teams in using SalesForce.com for the reporting and scheduling standard.
- Effectively maintains key relationships with clients, team members, internal corporate executives, and external vendors to streamline processes, communication, and efficacy.
- Identify new opportunities for projects, and schedule, implement, deliver, and track as needed.
0-5 years of experience
Responsible for managing project to redesign/upgrade B2B e-commerce website. Managed project to generate new data mart consolidating data from two distinct customer order management systems for reporting capabilities.
- Created/managed project schedule.
- Facilitated team communication in daily stand up meetings.
- Met with management teams to report status.
- Closely managed issues and risks for project.
- Worked closely with vendor to ensure quality and on time deliverables.
0-5 years of experience
Independently plan projects of high complexity, communicates across teams and assists where appropriate with program management efforts.
- Plan material availability per a bill of material for each project
- Provide project estimates; monitor and track project budget to assure proper profit margin
- Anticipate, manage, resolve, and escalate when necessary, difficult risks, issues and change requests that are internal and external to the project
- Identify, direct, and deliver project communication based on the audience and content.
- Negotiate staffing of resources to ensure project objectives are met.