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Small Business Consultant Resume Samples
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0-5 years of experience
Drove revenue for the organization through business development, prospecting, and lead generation, as well as in relationship management, account management, and solutions-based sales methodologies. Additionally, served as a key member of the EMS Marketing Council.
- Consistent top performer, regularly exceeding all monthly goals, objectives, and Key Performance Indicators (KPI).
- Maximized client satisfaction and account retention by stepping in to resolve complex issues and escalations.
- Achieved a #1 ranking for the highest profit item sales YTD, and led the new hire class in full service payroll sales.
- Exceeded all goals, achieving a 27.9% close rate which leads the group in that category vs. a peer average of 25%.
- Ranked in the Top 3 of the entire sales team YTD for the rollout of the QuickBooks Online Full Service Payroll product, with a mix rate of 61.2% vs. a team average of 43.9%.
6-10 years of experience
Selected, hired and trained to support the launch of the Apple IPhone and to assist the B2B sales team in increasing sales and revenue in the South Jersey area. Have successfully exceeded sales quotas and revenue goals by 27% over the past five (5) months.
- Established key account client base to immediately increase sales by over 12% in the first (3) three months of operation
- Developed customer loyalty and monetary referral program to increase sales
- Conducted competitive set analysis to pinpoint strategic opportunities within the local business sector
- Developed and executed a business plan implemented monthly to consistently exceed monthly sales quotas and revenue targets in both retail and B2B divisions
0-5 years of experience
Developed multiple marketing campaigns for new services offered increasing revenue by 45% in the first 6 months
- Established return on investment and customer data management systems to increase customer lifetime value
- Initiated changes in documentation systems for managing quotidian business operations to increase productivity
- Advised professional clients on business expansion, tax planning and state licensing
- Managed appointments, coordinated meetings and company events including logistics, agendas and technologies
0-5 years of experience
Provided small businesses with access to and training of tools and platforms that larger businesses use to communicate with customers, build a strong online reputation, and leverage network marketing. Helped small business owners build and foster relationships with their customers through a CRM system designed to understand and retain existing customers, attract new customers, and increase overall profitability via email, text, and social media marketing.
- Developed email and text message marketing campaigns designed to target specific groups of businesses’ existing customer base.
- Enhanced online reputations of over 1,000 small businesses’ by integrating various functions into their websites and Facebook pages such as appointment scheduling, promotions, and automatic, near-real time public posting of customers’ reviews.
- Collaborated with Sales, Business Development, Product Insight, Engineering, and other internal departments on a daily basis.
- Oversaw tracking, performance measurement, and reporting for social media and email marketing campaigns.
6-10 years of experience
Periodic sales and operational consulting that aided in a revenue increase from $250k to $1M annually.
- Prospected and increased service locations by implementing strategic marketing plans.
- Developed structured inventory and labor tracking processes.
- Trained and managed a team of 10.
0-5 years of experience
- Cultivated strong interpersonal skills to build rapport in both French and English with customers
- Consulted, diagnosed, solved problems and enabled the right online technology product and service
- Mastered over 65 internet marketing and branding strategies and used them effectively to deliver
- Interacted and communicated effectively cross-functionally with various levels of the organization
- Exceeded expectations through a metrics driven performance standard with an average of $600/day and 98% customer satisfaction average
0-5 years of experience
Project Manager which successfully launched of Small Business websites (WeZipCode.com and SRG)
- Prepared update Project Plans on a daily basis, ensuring current status reported for: marketing, customer service set up and social media.
- Review website development content navigation daily to enure click results are working according to Specifications, including optimal site positioning on social media for content channeled viewership.
- Maintained all business relationship with outside vendors and developers, ensuring all parties continue to meet project deliverables, including budget.
- Analyzed presentations and market data presented by owners.
6-10 years of experience
Review financial records to identify areas of opportunity for growth, communicating those findings to business owners. Conduct market research to identify target markets, and niche opportunities. Review marketing campaigns to improve marketing strategies to increase visibility and promote repeat business. Explore opportunities in web advertising to provide cost savings.
- Identified niche clients that would provide a customer base increase of 20%.
- Identified advertising opportunities to increase client reach while reducing costs via web campaigns.
- Improved client contact records database to encourage repeat business and reduce mailer costs.
6-10 years of experience
Responsible for generating new business and revenue for ADP Small Business Payroll Services-including a full suite of services designed to provide solutions for small business payroll services, payroll tax filing, human resource administrative services and compliancy issues.
- Assessed small business owner’s payroll needs and developed effective and comprehensive payroll services packages
- Consistently surpassed new business development goals and revenue objectives
- Subject matter expert, trainer and key advisor to new payroll representatives
0-5 years of experience
Established and implemented employee relations guidelines and payroll process
- Grew business production by 25% by creating a marketing strategy which utilized previous customers.
- Chose client software and helped with organization through QuickBooks
- Developed and updated procedures polices and standards for call center.
- Managed the social media face of the company to increase revenue.
0-5 years of experience
- Planned, organized, and executed all aspects of consultation for client including conducting interviews of clients and employees, researched 4 competitors in client’s industry, and collaborated on a work team of 6 in order to achieve client goals
- Overhauled entire organizational structure and formulated courses of action for better time management and employee empowerment
- Improved marketing through a redesigned storefront and updated website
- Increased store operation efficiency and improved management skills of client through job design
- Presented new business plan to clients
0-5 years of experience
Project Manager which successfully launched of Small Business websites (WeZipCode.com and SRG)
- Prepared update Project Plans on a daily basis, ensuring current status reported for: marketing, customer service set up and social media.
- Review website development content navigation daily to enure click results are working according to Specifications, including optimal site positioning on social media for content channeled viewership.
- Maintained all business relationship with outside vendors and developers, ensuring all parties continue to meet project deliverables, including budget.
- Analyzed presentations and market data presented by owners.
0-5 years of experience
[company name] is the ninth largest security company in the United States. ASG specializes in small business, commercial, and residential security systems. ASG prides themselves on customer service, and offer top of line products at affordable prices.
- Account Management of local businesses Boost Mobile, Jersey Mikes, Enterprise Rent-a-Car
- Building client relationship through networking and prospecting
- Planning of corporate training events and onsite event scheduling for community events
- Determined success rate of social media and onsite advertising campaign for 2013 through reports
- Increasing profits on a monthly basis for the Charlotte toping sales at $600 of recurring monthly revenue
0-5 years of experience
- Analyzed employment trends of small businesses and consulted with them about employment opportunities and growth potential.
- Closely worked with clients to develop, maintain, and grow future opportunities while serving the customer’s needs.
- Worked with clients to boost revenues by maintaining tight timelines and working to reduce operational costs.
- Ranked in Top 25% of all representatives in the division.
- Represented consultant team by leading the CareerBuilder Senate and actively participated in the Communications Planning Board with key members of management.
0-5 years of experience
Lived and worked is a traditional village for two years. Completed two months of training on cross-cultural adaptation, business skills, and the French language. Served as a representative of the United States of America.
- Managed an $8,000 USD budget to organize a conference and two workshops
- Coordinated the logistics for a United States Embassy training of 20 mentors
- Facilitated meetings and trainings in French to more than 3,500 individuals
- Editor for a quarterly publication distributed to more than 70 volunteers
0-5 years of experience
- Established engagement strategies for small and medium-sized business customers
- Formulated solutions to complex customer issues as they relate to their telecommunication needs
- Interacted with customers in order to maintain positive relationships with the purpose of renewing current business and recruiting new sales
- Recognized for outstanding NRR performance in closing several top CPE deals such as a $31,520 NRR ShoreTel phone system deal, $23,320 Avaya phone system, and for customer voiced appreciation of my expertise & commitment to detail & their stringent timeline
- Recognized for outstanding MRR performance in closing several top MRR deals such as $32,031 MRR for multi location MPLS (voice and data) solution
- Leadership recognized at Principles Luncheon
6-10 years of experience
Provided financial management to an emerging business:
- Tracked revenues/expenditures
- Compiled and organized data for submittal of taxes
- Developed fiscal projections and strategies to grow business.
- Developed and implemented strategies for students to gain proficiency in math with deeper understanding of our number system and enhanced skills in quantitative reasoning/critical thinking
- Provided guidance to student who won honorable mention in science fair, topic — gravity.
0-5 years of experience
Managed a group of 5 business’ networks and equipment
- Ensured all terminals were working at full efficiency by performing virus scans and updates
- Managed all computers off site backups
- Managed a team of 4 individuals who repaired customer owned computers at the main office.
- Provided System Admin support for email servers, and user management.
10+ years of experience
- Designed, implemented, and rebuilt over two hundred networks.
- Created proposals and budgets for hardware and software acquisition.
- Evaluated customer needs and managed multiple projects for completion on time and on budget.
- Provided support in the areas of networking, hardware and software purchases, and personnel acquisition for many small businesses and individuals in the local area.
- Tutored over 50 students in Math, Science, Writing, and Study Skills.
6-10 years of experience
- Leveraged expertise assisting small business owners expand both their market share as well as their profitability.
- Evaluated, recommended and implemented strategic solutions and business process improvements while helping clients develop and implement marketing strategies directed at short and long term business goals.
- Founder and Independent Consultant for a 2 direct sales companies
0-5 years of experience
Assist small business in a variety of industries to streamline and grow their business.
- Assumed operational control of a liquidations company
- Assisted a small construction firm in formalizing bid process, marketing and sales targeting, and building a growth strategy
- Established a manufacturers rep network for an engineering and robotics company
- Lead the sourcing and negotiations with vendors for a startup web based HVAC distributer.
- Helping a start-up develop a business plan for capital funding
0-5 years of experience
Canvased for new clients through cold calling, referrals, and four- corner marketing
- Conducted open enrollment sessions for companies with over 50 employees
- Directed marketing presentations for key business owners & employees
- Increased client’s bottom line by 15% through employee benefit restructuring
- Attended business networking and chamber of commerce events to spread brand awareness
- Used database software to canvas local businesses in the area
0-5 years of experience
Assist small business in a variety of industries to streamline and grow their business.
- Assumed operational control of a liquidations company
- Assisted a small construction firm in formalizing bid process, marketing and sales targeting, and building a growth strategy
- Established a manufacturers rep network for an engineering and robotics company
- Lead the sourcing and negotiations with vendors for a startup web based HVAC distributer.
- Helping a start-up develop a business plan for capital funding
0-5 years of experience
- Provided market research for a startup home healthcare company in the Lehigh Valley
- Conducted a field study on the competitive environment focused in four key areas: demographics, competition, regulation, and consumer preferences
- Analyzed market environment to help differentiate Kings’ product offering to suit a specific demographic.
- Performed a SWOT analysis of all the companies throughout the Lehigh Valley that cater to the home healthcare market.
0-5 years of experience
Providing innovative human capital management solutions to small business owners
- Mediate issues between clients and previous service bureaus
- Thoroughly communicate steps of the consultative process to new clients
- Run analysis on small business clients to help identify needs in relevance to human capital management
- Build trusting relationship with Branch Bankers and Certified Public Accountants by training them on current research in various industries
- Reconcile business taxes to prevent client from acquiring fines and/or penalties
- Exceeded quota by 224% within first 6 months
0-5 years of experience
Originated, planned and executed public offerings and private placements to raise capital for middle market corporate finance clients seeking to access capital markets while maintaining control of their companies. Consult with diverse entities including companies associated with sales and distribution, telecommunications, Internet technologies, chemical composition, green technology manufacturing and heavy machinery. Evaluate and participate in mergers and acquisitions, leveraged buyouts and tender offers. Develop strategic and operational plans. Oversee due diligence and legal compliance. Create business plans for startup companies. Structure and negotiate transactions. Target acquisitions. Arrange financing. Plan investment and exit strategies for client companies. Assist clients with structuring of Board of Directors and advisors. Manage SEC and FINRA filings. Provide guidance on structuring reverse mergers into public companies. Recruit and build solid management teams for startups.
- Completed 2 IPO filings then sold both companies.
- Effectively managed Lawyers, CPA’s, Investors, Technologist and employees from 3 countries and 7 states.
- Successfully completed 9 private placement memorandums (PPM’s) for start-up companies enabling the companies to grow and expand their businesses.
- Structured Board of Directors and Advisors for more than 12 different companies.
- Managed an internal incubator for start-up with great success.
- Recruited and built solid management teams for startups.
0-5 years of experience
Made out bound cold calls to small businesses selling long distance phone service.
- Responsible for keeping clients updated with their account and service plan.
- Assisted clients with upgrading their service and adding additional phone lines to account.
- Required to bring in outside leads for new business.
- Provided excellent customer service.
0-5 years of experience
- Reviewed financial statements, evaluated competitors, analyzed business practices
- Improvised cash flow management
- Developed payroll system, improved employee attendance
- Present new business operation model, outreached for business expansion
0-5 years of experience
Managed current book of business consisting of 300+ current clients across Hampton Roads
- Consulted with prospective clients in areas such as Payroll, Tax Compliance, Labor Laws, Business Formation, Federal & State Tax Rates, etc.
- Networked throughout Hampton Roads building referral partnerships to realize the attainment of standard company goals.
- Conducted presentations with local banking partnerships to expand footprint
- Facilitated quarterly Continuing Education courses for local partners in the accounting community
6-10 years of experience
Restructured a $5 Million international company
- Managed QuickBooks Accounting
- Processed Domestic and International Sales and Logistics
- Created Procedural and Structural Development
- Prepared the business for Future Expansion
- Tax Preparation
- Developed and Managed MS Excel Royalty Reporting System for Domestic and International Sales
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Small Business Consultant
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
