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Operation Specialist Resume Samples
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0-5 years of experience
Managed inventory controls on ordering, shipping and receiving. Managed and maintained all merchandising and advertising in location. Conducted quarterly and monthly review of the business to identify and fix problems. Developed and managed budgets to control inventory loss.
- Moved store from bottom 5% to top 15% of operational metrics.
- Developed incentive’s around operational metrics for district to improve the number by 10%.
- Improved customer satisfaction from 50 % to 72% by improving overall store operations.
- Exceeded goal to improve inventory loss from 25% to 5%.
- Trained and developed employees in district on operational efficiencies.
0-5 years of experience
Responsible for promoting an environment that is fully compliant with established University guidelines and regulations by maintaining organizational data efficiently.
- Exceeded continuation goals for entire 2016 year.
- Exceeds quarterly and annual collection goals.
- Audit records for accuracy and completeness.
- Improves customer services by timely and accurately responding to student inquiries.
- Managed [company name] staff at campus.
- Multiple recipient of the Unsung Hero Award.
0-5 years of experience
- Aggressively worked with Owners to remove debris & prepare for a Storm Water Pollution Prevention Plan (SWPPP)
- Manage & implement changes to facilities: Water flow studies, ground types, topography studies with rainwater entry/exit points to the yard
- Purchased and installed all safety and regulatory hardware required by The California State Water Resources Control Board – passed inspection June, 2016.
- Developed and implemented the Spill Prevention, Control and Countermeasure program (SPCC) for [company name]
- Trained staff, Owners and others on SPCC vision and implementation.
- Completed & delivered necessary reports, plans and documents to the reporting agency on time and under budget
0-5 years of experience
- Audited and balanced payroll registers from benefits teams by making necessary changes
- Decreased the number of discrepancies on a monthly bases by creating reports and verifying information
- Processed monthly billing for clients health benefits such as medical, dental, spending accounts, disability and life insurance in multiple states to the appropriate vendor in a timely manner
- Assisted in the implementation of data from the current customer relationship management system to the new customer relationship management system by making sure the data were flowing into the new system with no errors
6-10 years of experience
- Served in seventh-fleet forward deployed four (4) years.
- Documented and processed classified materials.
- Planned and briefed senior personnel on ships movements and navigation detail.
- Developed daily intelligence reports and briefed senior client leadership on report findings via in-person presentations.
- Monitored ships situation awareness using equipment such as AN/SPS-49, AN/SPS-67, AN/SPS-73, GCCS-M, Link-11, SSDS MK1, DRT, IFF, TACAN, and charts.
- Maintained complete tracking of statistical and cost data for flight operations of Pilots and Weapon Systems Officers (F-18 Squadron).
- Conducted ship to shore movements via secure and unsecure radio frequencies of assault and logistic crafts such as LCU, LCAC, RHIB, and AAV.
- Trained new personnel on all operating of equipment and data processing.
0-5 years of experience
- Researched, verified, compiled and prepared reports related to processing plants and storage facilities.
- Accessed, entered and maintained information using various computer applications.
- Provided guidance and assistance to producers, processors, pipeline company personnel, employees, and others concerning plant activities.
- Verified invoices for accuracy and prepared checks as requested.
- Completed inventory of office supplies and ordered supplies as needed.
- Sorted and delivered incoming mail.
0-5 years of experience
- Collaborated with 3PL companies and arranged air export shipments
- Managed and followed up logistics and cash flow related documents in ERP system
- Helped with supplier relationship and customer relationship management
0-5 years of experience
- Developed written procedures for inventory control practices, managed all inventory
- Processed purchase orders, bill credit, build assemblies, inventory receiving, customer
- Assisted sales to handle customer accounts, entered sales orders, processed shipments, and created invoices.
- Analyzed international freight costs and advised managers during decision making
- Interacted with IT and shipping carriers to configure shipping costs on Magento and to set up admin panel.
- Coordinated with accounting to audit inventory and billing discrepancies.
- Produced daily reports of sales, purchase, and incoming shipments.
0-5 years of experience
Maintained reports that described on time delivery statistics
- Receive and process invoices
- Created and managed multiple excel spreadsheets
- Determined the best delivery methods and negotiated rates
- Coordinated and managed efficient loads to remain cost effective
0-5 years of experience
- Monitored $42M training site, advised and evaluated, Facilities Management programs to include but not limited to building and utility systems maintenance and repair, real property alteration and construction, housekeeping, environmental, and transportation.
- Observed construction, alterations, repairs and maintenance contracts to issue their compliance with drawings, specifications, contractual requirements, good industrial practices, written standard operating procedures, as well as the Department of the Navy, state and other regulations.
- Advised higher officials on all foreseen safety issues in order to mitigate workplace mishaps and environmental degradation.
- Implemented the Ground Safety Program to ensure worker safety and awareness throughout the work environment.
0-5 years of experience
Assist in technical support for the company in handling the computerized system created by the client, United States Postal Service, which include: Stockroom Analysis and Measures System, TIMES-web, Surface Visibility, and Terminal Handling Site Scanning systems.
- Plan, review, and document all available data, for both operations, in the client software system and company’s intra-web for review by client, management, and corporate office.
- Assisted management in exceeding productivity goals to meet client needs by 25%, ended in the first quarter of 2015. The distinction was met by a contract buy-out of an ongoing facility operated by another competitor.
- Assist in completing inbound and outbound operations, as necessary, with other mail handlers.
0-5 years of experience
Managed suppliers’ purchase orders and contracts.
- Developed and executed suppliers’ management policies and processing to reduce that ensure competitive cost, service, and quality.
- Monitored suppliers to ensure services and products are delivered in quality and timely basis.
- Organized and responsible for vehicles logistics inside and outside the production.
- Ensured availability of needed material, parts, equipment and tools from local and international suppliers.
- Organized detailed supplier database and updated it as required.
- Monitored and followed the productions to deliver them to the end-user before allowed period. Reported issues ASAP to the top management providing valid
- Managed supplier’s payment process based on completed and approved job
- Coordinated with Quality Controllers to inspect and apply the vendor’s quality
- Monitored and provided daily reports on production, work in progress, and completed vehicles.
- Suggested, implemented, and developed vehicles’ scanning system project.
0-5 years of experience
- Effectively liaise with internal clients to appropriately process wire transfer requests across multiple legal entities and business units (e.g., Prime Broker, Stock Loan, Settlements, etc.)
- Input journal entries and process wire transfers as required, consistently meeting (team) payment process requests for 200 + wires payments daily.
- Consistently meet restrict deadlines for funding payments related to 15c3-3 requirements.
- Provide world class service to all internal and external clients by responding to elevated phone and email inquiries in a timely accurate manner.
0-5 years of experience
- Entered appropriate data into application, other form or database.
- Conducted physical research to locate data requiring the exercise of some judgment and discretion.
- Communicated with Home Owner Associations to obtain Resale Certificate and follow up until required information is received.
- Followed up to ensure all required data is obtained and appropriately entered into database.
- Communicated with third party clients by phone, email and/or fax to ensure all proper documents are received.
- Followed department processes, procedures, and client requirements, and may make recommendations to these processes.
- Managed a pipeline of active requests and met daily, weekly and monthly production requirements.
0-5 years of experience
Provide all phone, printer, & computer technical support for a 24 hour call center
- Repair computer-related hardware and other operations area equipment.
- Monitor and control a computer console to process and complete jobs.
- Investigate error conditions in computer processing, equipment malfunction and/or network (on-line) performance
- Maintain inventory of computer operations supplies & keep operations area stocked with production supplies
- Set up, prepare, operate, and performs preventive maintenance tasks on tape drives, computer on-line microfiche, disk units, printers, bursters, decollators, inserters, postage meters, microfiche viewers, and similar devices.
- Control and monitor the on-line network from the central network control center
- Maintain & Update all server backups daily including up to 12 servers & AS400
0-5 years of experience
- Analyze and be responsible for wiring hundreds of millions of dollars daily done through manual operations which are dependent on accuracy and good judgment
- Analyze and execute outgoing wire transfers ensuring that all wire transfers are accurate, complete and in compliance with government regulations
- Identify, assess, and prioritize potential problems, complete domestic and foreign wire research while working with both domestic and foreign banks
- Process incoming wires ensuring that the name and account number match Customer Information File
10+ years of experience
Text Contact Center
- Provide account information to customers concerning accounts receivable, logistical tracking, product information, and returns.
- Communicate with customers using various mediums.
- Craft quotes for prospective orders.
- Work with supply chain partners to meet customer needs.
- Filled customer orders at a high volume with a + 99.9% success rate.
- Performed inventory counts to ensure inventory accuracy.
- Worked with cutting edge computerized warehouse inventory system.
0-5 years of experience
- Attend and contribute to internal team meetings and raise relevant issues
- Support and adapt to changes relevant to daily work tasks with a positive attitude
- Reconcile, analyze and execute mutual fund trading requests using multiple platforms such as Excel, Access, Fundlinx and other internal software
- Process the Monthly, Quarterly and Yearly reconciliation procedures of the mutual fund general ledger balances
- Establishing excellent relationships with internal and external clients to complete various miscellaneous fund operation responsibilities
- Contribute to the team’s 100% accuracy rate for mutual fund pricing valuation
- Responsible for successfully distributing the dividend and capital gain schedules to internal and external partners after careful recollection and review
- Successfully streamlined old reconciliation processes which resulted in a significant improvement in time and accuracy
0-5 years of experience
- Responsible for assessing, troubleshooting and resolving level 1 and 2 issues for users via phone, remote session and on-site support.
- Provide IT Support relating to issues involving Microsoft’s core business applications such as Server 2008 R2, Windows 7, Windows 10, Microsoft Hosted Exchange.
- Provide IT Support related issues involving Junos Pulse VPN Client and Symantec Encryption.
- Provide support to VDI Clients and mobile devices: iPad, iPhone, Android etc.
- Provide support to ICW applications: SIMS, SNAP, and Policy Decisions.
- Document, track and monitor problems on Service-Now.
- Installation, maintenance and upgrade for computer hardware, operating systems, network connectivity, desktop applications, business applications, printing and email.
0-5 years of experience
- Providing thorough and prompt communication with production departments when reporting errors or issues that require attention and resolution
- Consistently QC physical check deposit reports at an average level in line with daily volume
- Completing ACH database quality review assignments promptly, updating database and responding with quality review information to supervisors and/or gatekeeper
- Reaching out to end-clients
0-5 years of experience
Assist with daily operational support across all Group-Services-Banking Operation areas
- Review wire payments and collaborate with GM-CO Compliance to identify OFAC Sanctions violations
- Prepare analysis of the weekly and monthly departmental statistical reports to identify business trends
- Extracting and consolidating reports on payment volumes and pending investigation cases.
- Work closely with Vice Presidents from different business units to efficiently streamline processes and procedures
- Reconcile monthly invoices and allocating billing to the appropriate cost center
- Provide ad hoc reports and project requests to different business units within GS-BO Banking Operations
- Support projects initiated in the New York and Frankfurt offices
0-5 years of experience
- Responsible for communicating branch priorities throughout the day
- Making customers’ lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/7 days a week
- Supporting the Branch Manager with all aspects of branch operations, including loss control, compliance and audit standards
- Introducing customers to the branch team who focus on building relationships and assisting with specialized financial needs
- Ability to follow policies, procedures, and regulatory banking requirements
0-5 years of experience
Travels to assigned stores working with the Department Manager and staff to see that merchandising plans and standards are met to achieve sales, gross and labor targets
- Develops and maintains training programs that will ensure the availability of qualified associates to fill respective departments’ positions in the company
- Monitors competitor activities and communicates back to Merchandising
- Assists in opening new and remodeled stores
- Provides merchandising input back to Category Manager
- Determines success of training programs by reviewing and assessing evaluations
- Reviews sales, P&L and labor reports; evaluating trends, opportunities and underlying problems. Coaches and counsels store directors to develop solutions to resolve issues to meet or exceed each operational metric.
- Develops and coaches store directors, assistant store directors and department managers and operations specialists in all aspects of financial management, (budgets, projections, sales forecasts, etc.)
- Works to control operating cost/expenses; labor management; labor costs; shrink; inventory; asset management; to maximize return on investment
6-10 years of experience
Bundle, label, and route sorted mail to designated areas depending on destinations according to established procedures and deadlines
- Distribute incoming mail into the correct boxes or pigeonholes
- Search directories to find correct addresses for redirected mail
- Clear jams in sorting equipment
- Sort odd-sized mail by hand, sort mail that other workers have been unable to sort and segregate items requiring special handling
0-5 years of experience
- Processed written request from clients to transfer funds to an [company name] account from an account at another mutual fund company.
- Provide first contact resolution.
- Served as a mentor/coach to less skilled associates.
- Provided technical support to team members.
0-5 years of experience
- Ensure Health and safety is the number one goal by following policies and procedures.
- Conduct consolidation of waste.
- Waste tracking.
- Build and production of Aq-1 machines and all aqueous parts washers as well as 2387 heaters
- Inventory control and productivity for vendor’s .Forklift inspections and assist as a supervisor when needed, generate waste for our in house.
0-5 years of experience
- Primary liaison for the Global Sales team and F5 distribution partners
- Create and distribute SFDC sales reports and conduct weekly program communication within channel
- Compile and distribute daily, weekly, and monthly reports. Improve upon business processes for collecting required data inputs.
- Traveling quarterly for on-site visits with partners to establish business plans and maintain partnerships
- Create documentation for new and current processes or program changes, and maintaining relevancy on a quarterly basis
- Oversee renewals process from an operations standpoint, collaborating on projects with sales analyst team
- Manage inboxes for renewal, support communication and inquiries
0-5 years of experience
- Build and manage the flow of information and data to ensure the accurate cash processing and custody events in compliance with performance standards and pre-determine deadlines.
- Carry out core processing activities such as cash sweep and short-term investment transactions (repo, commercial paper)
- Monitor and report all risks and suspicious transactions in which require further research to identify the underlie issues and provide the most reasonable solution.
- Generate forecast report and complete the line of credit request to have overdraft compensation collection on a timely basis.
- Reconcile custody to accounting cash and share records from daily activities of expense and cap-stock.
0-5 years of experience
Scheduled staffing for branch
- Processed monthly and quarterly cash audits with zero error rates.
- Handled various accounting transactions. (Deposits, Cash Pay, Wire Transfers, Money orders Cashier Checks, Statement copies, debit card maintenance, and many more).
- Knowledgeable in banking products, services and operations.
- Always provide excellent customer service
0-5 years of experience
- Opening and distributing branch mail and morning reports
- Processes deposits and disbursements of client funds and/or securities
- Ensures that financial transactions are completed in a timely manner
- Frequently interacts on routine/sensitive matters
- Maintaining accurate processing and meeting daily branch deadlines for bank deposits, order entry and system cutoffs
0-5 years of experience
Process weekly payroll for approximately 10,000 employees for US and Canada.
- Review, research, and resolve issues with the time and attendance interface to the Workday Payroll system.
- Verify payments and prepare checks for distribution.
- Enter hours for employee leave of absence into Workday payroll system.
- Verify Tax ID Numbers with IRS for new supplier’s and fundraiser payments. Assist with maintaining all supplier records as backup to AP Supplier Maintenance Desk.
0-5 years of experience
- Assist Branch Manager with preparing monthly schedules.
- Participate in weekly phones calls with District Manager and have discussions about what changes need to be made within the branch.
- Test and observe tellers to ensure they are doing their job correctly.
- Performing audits at the correct time that they were scheduled.
- Ensure that all quarterly responsibilities are done before the quarter ends.
- Act as a leader when Branch Manager is out of the office.
0-5 years of experience
- Responsible for the uploading of all loans, extensions and renewals in accordance with bank loan policy and regulatory requirements.
- Responsible for performing loan maintenance in accordance with bank loan policy and regulatory requirements.
- Reviews loan documentation.
- Responsible for various reports as determined by supervisor.
- Scanning loan files to the correct program
0-5 years of experience
- Implement and enforce company policies, procedures, and standards
- Perform evaluations of facility and employees
- Travel to sites while filling open manager positions at property level
- Provide help and guidance to property managers
10+ years of experience
- Liaison between [company name] and the Coca-Cola Bottlers to protect and assure quality product.
- Resolves quality-related issues with products or packages by reassuring, educating, and/or reimbursing consumers in order to minimize legal risks or adverse publicity.
- Responds to inquiries from or initiates contact with external audiences via telephone, email, and letters in order to manage relationships, clarify [company name] positions, and build goodwill.
- Maintains data of consumer’s contacts to track, monitor, and report consumer issues and trends in order to enable senior management to make informed business decisions.
- Assists with resolving escalated calls and helped agents with questions on products and procedures as a back-up supervisor.
- Trains and manages new employees to meet the required demands of the Internal Customer Service Department.
- Evaluates new employees to ensure customer service quality was maintained as a post care trainer.
- Reports consumer issues to the proper management in order to help detect quality trends.
0-5 years of experience
- Oversee the improvement of bank owned properties until time of conveyance.
- Perform property inspections and prepare bids for improvements necessary to meet HUD, FHA guidelines. Note any safety hazards present and provide bids for remediation.
- Supervise field crews making improvements to properties.
- Work directly with asset management companies and bank representatives regarding asset preservation.
0-5 years of experience
- Work with new merchants to transition them from boarding to the installation process
- Communicate with merchants to prepare and arrange installment appointments
- Install terminals in English and French for all Canadian Merchants
- Assist Merchants with technical issues; updating merchants banking information and business name; monitoring Canadian support emails and providing fast solutions to merchants and IBO’s
- Work with First Data and Beanstream Canada to provide better and faster services to all merchants.
- Take care of all support, account maintenance, retention tickets and rate reviews
0-5 years of experience
- Process various banking transaction setting an excellent example for other employees by adhering to all policies, procedures and regulations.
- Ensure and enforce all security and compliance procedure are maintained at all times.
- Ensure performance standards are met; provide input to Branch Manager about staffing and performance issues.
- Appropriately delegate teller duties and tasks; effectively schedule teller line, train tellers on procedures and processes; coach teller team to achieve weekly goals.
- Cross-sell banking services and products to clientele.
- Provides operational expertise in the preparation of monthly audit packets, compiling all forms, reviewing for issues and submitting completed packet for Branch Managers approval.
- Ensure internal control receives copies of all audit packets, share audit result feedback with teammates accordingly.
- Maintain and implement up-to-date knowledge of job-related policies, procedures and ensure that consistently followed.
- Cross-trained on platform side: make instant issue debit cards and open all types of accounts.
0-5 years of experience
- Identify the individual ACH items on the Non-post transaction report and review the reason the transaction failed to post. Notify the Banks or processing companies of NOC, ensure all entries are processed the same day and the daily work is in balance. Process journal.
- Review Stop Suspect Report.
- Research and process customer disputes.
- Process TT&L payments to the Department of Treasury.
- Process journal for balancing. Find and resolve discrepancies.
- Understands rules and regulations of NACHA, the Federal Reserve Bank and follow guidelines.
- Prepare monthly volume reports for management.
0-5 years of experience
Assist Store Manager
- Shipping and receiving merchandise
- Stock merchandise
- Reconcile registers, daily deposit and report
- Assist customers effectively and resolve any customer issues
- Open and Close Store
0-5 years of experience
- Opening Teller and performing opening procedures.
- Helping walk in customers with deposits, check orders and transfers.
- Processed courier deposits and bank by mail.
- Cross training in Vault and Financial Sales and Services.
- Pulling and completing CTR’s.
- Taking on additional responsibilities of sorting the mail.
0-5 years of experience
- Unloaded and processed incoming merchandise
- Maintained stock in an orderly and timed fashion on multiple shelving units and pallets in designated areas
- Processed outbound shipments of inventory via UPS along with other commercial carriers
0-5 years of experience
- Set up new funds
- Updates and manages portfolio models
- Perform daily Account Analysis review
- Process transfer in kind, and transfer of asset
- Processes transactions (purchases, Redemptions, clear out residuals dividend, exchanges and share adjustments)
- Resolves escalated or complex issues
- Reviews daily quality control report, corporate actions
- Assists supervisors with day-to-day operations
- Maintain accounts information and assistance of legal transfer in regard to shareholders account and ensure customer satisfaction
- Maintain confidential customer and Bank information in a responsible and secure manner
0-5 years of experience
- Complete teller transactions (average 2,200/month)
- Product referral (Consistently lead referrals in branch and district)
- Maintaining/balancing eATM and vault
- Preparing cash shipments
- Staff Scheduling
- Schedule and perform audits for entire branch
- Completing monthly operations and controls
- Branch safety coordinator
0-5 years of experience
- Provided excellent member services and maintained member satisfaction.
- Processed customer’s deposits / withdrawals and cashed checks after verification of signature and balances
- Responsible for receiving checks and cash for deposits.
- Responsible for ordering cash for branch, maintaining, verifying, and balancing cash drawer and vault daily.
- Help with operation side such as audits(quarterly or monthly)
- Informed and educated customers about various bank products.
- Maintain strong relationships with new and regular customers
- Supporting Branch Manager will all of branch operations such as loss control, compliance and audit standards
- Oversee the branch when Brand Manager is absent
- Making sure to support manager and tellers ensure transactions are accurate and efficient, while they comply and understands with all policies and banking requirements
6-10 years of experience
- Supervise front desk daily activities
- Train staff on charge correction/input
- Post/Reverse daily charges
- Review all charges and codes for billing
- Work charge error reports, patient volume reports, and insurance reports
- Schedule new patient consults, OR cases, labs, and diagnostic test
- Perform personnel administrative tasks to a number of physicians
0-5 years of experience
- Built and Running Flight Operations for the MD530 Contract
- Consult and work with Afghan Army Flight Operations
- Created policies and Standard Operating Procedures for running operations
- Performed Duties up to and including tracking aircraft, pilot hours
- Assisted in Human Resources
- Works Air Mission Requests for successful movement of cargo and personnel around country
- Coordinates in the planning, tasking, co-ordination and monitoring of air operations
- Maintains and issues flying regulations and pilot’s information file
- Tasked to the Training Coordinator position and fulfilled obligations
- Built and Running Small Arms Storage Container
0-5 years of experience
- Retrieve 1003 from underwriting assistant portal
- Keyed mortgage application (1003) Conforming/Non-Conforming loans daily
- Update borrower information
- Correction on application date
- Key borrowers data, credit score, employment information
- Monthly income, house expenses
- Assets & liabilities
- Property appraisal value and seller information
- Electronic file keyed in Unify
0-5 years of experience
- Retrieve 1003 from underwriting assistant portal
- Keyed mortgage application (1003) Conforming/Non-Conforming loans daily
- Update borrower information
- Correction on application date
- Key borrowers data, credit score, employment information
- Monthly income, house expenses
- Assets & liabilities
- Property appraisal value and seller information
- Electronic file keyed in Unify
0-5 years of experience
- Provide clerical support to the administration department
- Handling inquiries and incoming work request
- Manage incoming calls
- Process incoming/outgoing mail
- Prepare departmental correspondence and documents
- Maintain and update database
- Collate and present information
- Purchase office supplies
- Liaise with other departments
Business Operations Cover Letter Examples
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Operation Specialist
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
