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Slot Attendant Resume Samples
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6-10 years of experience
Supervised and coordinated activities of slot department workers to provide service to patrons
- Handled and settled complaints of players
- Repaired and adjusted minor issues for various slot machines
- Recommended removal of slot machines for repair or replacement
- Addressed player questions regarding gaming, machine functions, and payouts
- Patrolled assigned areas to ensure players are following regulations and machines are functioning properly
- Monitored payouts and hand-delivered jackpots accurately and promptly
0-5 years of experience
- Provided superior customer service, rapid data entry, processed jackpots, hopper fills
- Performed minor repair inside slot machines, prepared paperwork for the IRS
- Carried and managed $10,000 in cash daily and insured compliance of Louisiana Gambling Laws
0-5 years of experience
- Worked as Slot Attendant
- Demonstrated proficiency and accuracy when performing transactions with money and/or filling out required paperwork as part of my duties as a liaison between the government and management
- Interacted effectively and professionally with individuals of diverse backgrounds and/or cultures
- Provided accurate and professional service to guests in a timely and friendly manner by constantly monitoring assigned area
0-5 years of experience
- Provided excellent guest service
- Handled disputes with guests in a professional manner
- Supervised and directed team members
- Created schedules for team members
0-5 years of experience
- Greeted all guests and made sure that their questions were answered
- Understood and explained the rules of each slot machine
- Provided change for guests that needed to exchange bills
- Cashed out jackpots up to ten thousand dollars and processed the proper tax forms
- Employee of the month July 2015
0-5 years of experience
Airport slot attendant
- Working 40 hrs/wk while serving as an intern in college
- Cash handling daily responsibility $15,000
- Assist customers in playing the slot machine, and cash out slot tickets
- Provide exceptional customer service at all times
- Maintain a clean and friendly environment
- Keep machines in working position and children out of the gaming area
10+ years of experience
- Provided premier customer service, including greeting them and responding to questions
- Maintained high standards for product freshness and sanitation
- Dynamically sold product by providing customers with information needed to make product-related decisions
- Selected and packaged products ordered by customers
- Filled, maintained and rotated products and displays
0-5 years of experience
Described types of games available to passing public to attract customers.
- Distributed prizes to customers who won games.
- Customer Service
- Balanced cash wallet
- Performed basic maintenance on slot machines.
0-5 years of experience
- Performed customer service duties which included assisting in the reception of guests.
- Responded to inquiries, requests, and complaints from guests, in a polite manner.
- Report customer-related incidents occurring in gaming areas to supervisors.
- Inquired about the quality of service guests are receiving.
- Paced all over the assigned area to promote and maintain guest satisfaction.
- Handled cash-wallets and monetary transactions including paying out jackpot money and delivering checks.
0-5 years of experience
Answer questions about the casino and hotel
- Manage the flow of the floor through dispatching other Slot Attendants
- Fix minor problems with slot machines
- Help to bring a resolution to guest complaints
- Process necessary tax documents for jackpot winnings
- Ensures customer satisfaction by remaining accessible and friendly
0-5 years of experience
- Providing high quality customer service to all customers.
- Handling the cash and/or check payout of large jackpot winnings.
- Processing of W2 for jackpot winners.
- Servicing slot machines to ensure smooth operations and helping guests with questions about operating machines.
- Ensuring cleanliness in zones on casino floor and communicating with team via radios.
0-5 years of experience
Airport slot attendant
- Working 40 hrs/wk while serving as an intern in college
- Heavy cash handling
- Assist customers in playing the slot machine, and cash out slot tickets
- Provide exceptional customer service at all times
- Maintain a clean and friendly environment
- Clean and dust slot machines
- Keep machines in working position and children out of the gaming area
0-5 years of experience
- Handled substantial amount of money during payouts, money exchange, and pulls.
- Trained new recruits on money handling and company policy and procedure.
- Performed light clerical work such as assist customers with paperwork’s, answering phones, collections, and perform company transactions on computer.
6-10 years of experience
- Provide excellent guest service, maintain relationships with coworkers
- Resolve guest disputes quickly
- Maintain accurate bank, pay out jackpots, minor machine maintenance.
0-5 years of experience
- Provided Customer Service to guests
- Accurately keep track of money coming in and out of bank customers and employees
- Balancing entire casino money coming in and out of main bank
- Maintain working order of slot machines
- Pay out Jackpots
- Awarded Certificate for perfect month with no variances
6-10 years of experience
Create a positive experience for customers and staff
- Maintain bank security at all times during shift
- Preserve a clean and safe gaming floor
- Trains staff on department policies, procedures, regulations and guest service
- Verifies all jackpots in accordance with current gaming regulations
6-10 years of experience
- Consistently provides excellent customer service to guests in accordance with the Service Model, while remembering frequent players and establishing personal contact.
- Responsible for accurately verifying and paying jackpots, cancelled credits, short pays, money exchanges, and reconciliation of currency according to established procedures.
- Assists in training new personnel as needed
- Accurately completes paperwork and works consistently within the Company policies, procedures and State and Federal policies/regulations.
0-5 years of experience
- Provide friendly, fast, and helpful customer service to all guests and team members.
- Provides guest service and support to slot players.
- Promptly responding to winning guests, processing hand payments.
- Disperse change monies.
0-5 years of experience
- Processed, paid out, and verified jackpots.
- Made change for guests.
- Assisted guests with questions about slot machines.
- Provided guests with information about current promotions and offers.
- Anticipated guest needs and provided general customer service support as needed.
- Helped troubleshoot problems with slot machines and corrected problems I was trained to handle. Called slot technicians when it was an issue I could not clear up.
0-5 years of experience
- Monitor payment of hand-delivered jackpots to ensure promptness.
- Monitor functioning of slot machine coin dispensers and fill coin hoppers when necessary.
- Respond to and resolve patrons’ complaints.
- Patrol assigned areas to ensure that players are following rules and that machines are functioning correctly.
- Reset slot machines after payoffs.
0-5 years of experience
- Monetary transactions, including paying out Jackpot money and delivering checks.
- Provide change for guests, maintain wallet with large amounts of currency.
- Repair minor issues such as bill jams, ticket paper depletions and reset machines.
- Enter customer’s information into database, make copies, and fill out ticket books.
- Redeem slot tickets.
0-5 years of experience
- Exchange paper currency for playing chips or coin money
- Inspect cards and equipment to be used in games to ensure that they are in good condition
- Deal cards to house hands, and compare these with players’ hands to determine winners, as in black jack
- Maintained machines and gaming areas
- Handled cash and explained games
0-5 years of experience
- Troubleshooting machines when they malfunction or needs something.
- Helping and assisting guest while giving great customer service.
- Helping all coworkers when they need assistance, being opening or closing a machine or knowing what promotion is going on.
- Bartend and serve alcoholic beverages when needed to.
6-10 years of experience
- Redeemed vouchers and assist process jackpot pay outs.
- Fixed minor gaming machine error (Refill thermals/reset bill acceptors).
- Responded to dispatch requests.
- Maintained good working relationship with team members.
- Keep myself busy at all times.
0-5 years of experience
- Create, process and verify W-2G and 1042-S tax forms for U.S and foreign patrons.
- Obtain and verify identification using W-9 and W-8BEN forms.
- Override payouts for high jackpot winnings and manual payouts.
- Authorize and sign checks to payout guests for jackpot winnings.
0-5 years of experience
- Monitor payment of hand-delivered jackpots to ensure promptness.
- Monitor functioning of slot machine coin dispensers and fill coin hoppers when necessary.
- Respond to and resolve patrons’ complaints.
- Patrol assigned areas to ensure that players are following rules and that machines are functioning correctly.
- Record the specifics of malfunctioning machines and document malfunctions needing repair.
0-5 years of experience
- Responsible for guest service with energy and professionalism
- Verifying jackpots, making hopper fills, and filling out paperwork pertaining to them.
- Ensures gaming devices are operating properly. Prompt call for technical or supervisory assistance when necessary.
- Performing minor repair to slot machines.
- Handles guest relations and minor guest’s disputes.
- Ensure the safety and security of all guests and team members.
- Other duties as assigned.
0-5 years of experience
Maintaining/Fixing Slot Machines
- Daily cash drop of Blackjack/roulette/Three card poker and Texas hold’em tables
- Weekly Cash Drop of slot machines
- Hand payments of jackpots or changing vouchers for customers
- Attending to customers
- Daily Periodic Meter log
0-5 years of experience
- Directs team of 25 officers to incidents and lunch breaks
- Oversees and logs lost items from entire property
- Contacts and directs emergency personnel to designated area
- Troubleshoots slot machines
- Processes and distributes jackpots to correct guests
0-5 years of experience
- The Slot Attendant is responsible for providing guest service on the slot gaming floor and pays out jackpots. Provides a high level guest service.
- Completes minor slot machine maintenance.
- Processes and pays out jackpots.
- Maintains a bank and redeems TITO slot tickets.
0-5 years of experience
- Pay jackpot winners and collect the required information to report winnings to Internal Revenue Service.
- Monitor casino floor for machine malfunctions and underage persons.
- Greet customers and take care of any requests.
0-5 years of experience
- Service patrons of the casino
- Maintained a bank of $20,000.00 on casino floor and $2000.00 as a slot attendant
- Paid jackpots winnings
- Made minor repairs on slot machines
0-5 years of experience
- Assisting and Attending with our Guests needs personally
- Paying out voucher slips and Hand paying Jackpots
- Responsible for Huge amounts of cash daily
- Light cleaning and maintaining a tidy work environment
- Fixing mild issues on slot machines and changing paper/paper jams
10+ years of experience
- Assist with supervision of departmental personnel and cashiers
- Handle and account for extreme volumes of Cash and Payout Jackpots while maintaining/ensuring casino profitability
- Maintain kiosk, banking equipment, slot machines and facilities
- Perform processing of jackpots, data collection, record keeping and information collection
0-5 years of experience
Providing high energy and customer services to the patrons
- Maintaining and fixing minor repairs to the slot machines
- Verifying and processing jackpots for patrons
- Ensuring slot machines are functioning properly
0-5 years of experience
- Carrying around large sum of money to make change for customers.
- Putting tokens into machines.
- Supervising slot tournaments. Setting machines to tournament modes/recording tournament stats into Microsoft Excel program.
- Paying out winning money to customers. Anything over $1,000 I had to copy two forms of identification, along with filling out tax deductions forms.
- Working alongside security officers to transport large sums of money.
- Cleaning slot machines and restrooms when working night shifts.
- When working day shifts my work consisted of opening my side bank and making sure I had enough cash to make it through the shift.
- Helping customers with any questions they had on the different types of gambling machines.
- Customer care.
- Reporting twice a shift with supervisor.
0-5 years of experience
- Train New Hires
- Multi Tasking, Problem Solving and working with time sensitive data.
- Gather information for IRS verification purposes, scanning and updating client information.
0-5 years of experience
Ticket Load
- Ticket Service
- Machine Repair
- Money Exchange
- Teamwork
- Flexibility
- HR Generalist
10+ years of experience
- Customer service
- Analyzing, Issuing comps
- Approve credit limits
- Processing Jackpots, W-2G’s
- Responsible for ensuring the compliance with all policies and procedures of internal and external regulations
- Identifying, resolving guest concerns
- Scheduling Staff
- Enforcing and implementing team members disciplinary actions
- Basic knowledge of Microsoft Excel, 10-Key Count
0-5 years of experience
- Responsible for large amounts of money
- Assist guest with change
- Paying out jackpots to guest
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
