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Table Games Dealer Resume Samples
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10+ years of experience
Conducted gambling games such as dice, roulette and cards, following all applicable rules and state regulations.
- Exchanged paper currency for playing chips.
- Inspected cards and equipment to be used in games to ensure that they were in good condition.
- Paid winnings and collected losing bets as established by the rules and procedures of the specific game.
- Acknowledged disputes and reported them appropriately.
0-5 years of experience
Provided a high level of customer service and promoted a positive attitude to create a fun and entertaining experience.
- Paid out winnings, exchanged currency for chips and informed guests of game rules.
- Opened game at assigned table, counted contents, verified count with closing list, inspected cards.
- Verified bank roll fills with the supervisor and security personnel.
- Ensured protection of game; maintained continuous inspection of cards, ensured betting in compliance with game rules and minimums set.
- Closed game; sorted cards, balanced rack, counted chips and signed off with the supervisor.
- Maintained the honesty and integrity of assigned games, controlling pace.
- Assisted guest with questions on casino activities or referred to appropriate personnel.
0-5 years of experience
Performed dealing services at assigned gaming table in accordance with established policies and procedures.
- Maintained continuous security of assigned game.
- Exchanged guest’s currency for gaming chips.
- Assisted the guest’s in playing according to rules, policies and procedures.
6-10 years of experience
- Developed in dealing table games to playing customers
- Provided outstanding customer service, utilized game protection, and demonstrated in-depth table game knowledge
- Managed employee time schedules, such as hourly rates on employees timecards
- Assisted in uniform control, along with maintaining office appearance.
- Worked within a team setting to provide resolutions to conflicts
0-5 years of experience
Experience and knowledge dealing multiple table games.
- Responsible for opening and closing tables with verifying all cheque inventory.
- Responsible for all cheques on assigned table averaging $40k.
- Ensure accurate payouts, game protection and game pace at all times.
- Routinely receive positive customer comments.
- Consistently rated exceptional on reviews.
- Nominated for Top Gun twice during 2013.
0-5 years of experience
Assisted customers, with questions, transactions, and running different games.
- Learned and mastered all games within 3 months.
- Provided “A-list” customer service in attempt to speed up game play and increase revenues.
- Responsible for thousands of dollars worth of transactions daily.
10+ years of experience
Paid winning and collected losing bets as established by the rules and procedures of each specific game.
- Sponsored new dealers and taught new dealers player pooled games.
- Opened and closed tables, also did fills and credits per casino policy.
- Inspected cards used in games to ensure they were in good condition.
- Exchanged paper currency for cheques.
- Responsible for protecting casino assets and game security using proper policy and procedure.
- Structured and maintained a pleasant and fun gaming experience.
- Provided personalized service to my players with special needs.
0-5 years of experience
Recognized 3 times out of 600 dealers for superior fraud detection, performance, and accountability
- Responsible for upholding a lively, fun gaming environment while closely monitoring and analyzing
- Accountable for up to $50,000 worth of casino chips on an active table
- Accurate and immediate calculations of all payouts and keeping of mental records of payout sums for reporting to floor supervisors
0-5 years of experience
Deals multiple deck Blackjack, Pitch(Single deck), Roulette, baccarat, craps, 3 card poker, ultimate texas holdem, and war.
- Explain all aspects of the table games
- Exchanges currency for gaming chips and pay or collects bets quickly and accurately according to departmental procedures
- Notifies the Floor Supervisor of any customer needs
- Reports any unusual situations to the Games Floor Supervisor
- Greet guests upon arrival at the table and provide prompt, while being extra nice to them and showing excellent customer service.
- Always well groomed, on time and making sure I do my job to the best of my abilities
0-5 years of experience
Providing an excellent casino experience across several platforms including but not limited to Blackjack, Poker, and Craps.
- Consistently staying knowledgeable with company policy and promotions, as well as up to date on events, nightlife and general information in the city of Detroit that may aid in the experience of our guest
- Maintain excellent relationship with team members
- Recognized for excellent customer service by Michael O’Conner, Vice President of Table Games
0-5 years of experience
Responsible for the protection and control of any and all table games being dealt.
- Conducted all components of table games in accordance with the company’s policies and procedures.
- Responsible for consistent observation of surroundings and for the immediate reporting of any suspicious behavior, foul play, or counterfeit money.
- Maintained a professional, friendly, and courteous atmosphere providing the customer with the best gaming experience possible.
- Responsible for promoting departmental and property wide promotions.
- Maintained knowledge of changes in local jurisdiction gaming laws and regulations (Federal, State, etc.), as well as the company’s internal controls, policies and procedures.
- Maintained appropriate Gaming License and highest level of confidentiality
0-5 years of experience
Responsible for the protection and control of gaming table while adhering to gaming procedures.
- Provides prompt, courteous and accurate dealing at assigned gaming table.
- Maintain professional and friendly and courteous atmosphere providing the customer with a pleasant gaming experience.
- Provide accurate and efficiency dealing at assigned table game.
- Performs accurate chip and cash transactions Maintains game security and protects company assets at all times.
0-5 years of experience
Dealt various games such as Blackjack, Casino War, and Let It Ride.
- Provided great customer service by being friendly and staying up with current events.
- Maintained game security by making sure all procedures was followed correctly and preventing patrons from cheating or stealing anything.
- Made various monetary and chip transactions
0-5 years of experience
Provide a fun friendly atmosphere to entertain and delight guest
- Manage cash, chips, and coupons
- Stay on top of game knowledge for Blackjack, Roulette, and Carnival Games
- Be organized and proficient to avoid errors and ensure accuracy
0-5 years of experience
Pay winnings or collect losing bets as established by the rules and procedures of a specific game.
- Stand behind a gaming table and deal the appropriate number of cards to each player.
- Inspect cards and equipment to be used in games to ensure that they are in good condition.
- Answer questions about game rules and casino policies.
- Refer patrons to gaming cashiers to collect winnings.
- Compute amounts of players’ wins or losses, or scan winning tickets presented by patrons to calculate the amount of money won.
0-5 years of experience
Pay winnings or collect losing bets as established by the rules and procedures of a specific game.
- Check to ensure that all players have placed bets before play begins.
- Inspect cards and equipment to be used in games to ensure that they are in good condition.
- Answer questions about game rules and casino policies.
- Refer patrons to gaming cashiers to collect winnings.
- Participate in games for gambling establishments to provide the minimum complement of players at a table.
6-10 years of experience
Exhibit proficient performance of all tasks associated with dealing black jack, roulette, craps, Texas Hold ‘Em, Three Card, Pai Gow, Mississippi Stud, Caribbean Stud and Live Poker
- Accurate conversion of cash to house cheques upon player buy-in to a game, as well as conversion to higher value cheques at the completion of play
- Assist players and guests with requests for information regarding the gaming floor, slot machines, facilities, hotel and upcoming events
- Selling game participation and delivering outstanding customer service to guests
- Supervise and assist with new dealer training upon request from floor supervisors
0-5 years of experience
Maintained a Colorado Gaming license since June 2009, which indicates a clean background check
- Responsible for safety and security of clients
- Manage very large sums of money
- Exceed requirements in legal documentation accuracy and timeliness
- Provide the best entertainment and customer service
6-10 years of experience
Interacted extensively with wide range of customers, including prominent individuals and overseas visitors, in table-games environment. Provided information / assistance and referred customers to appropriate departments as necessary, utilizing ability to assess customer needs to ensure accuracy. Listened to complaints and resolved problems and issues within organizational and legal guidelines. Complied with quality and safety initiatives; evaluated and acted to enhance customer satisfaction. Trained and coached new hires.
- Gained exemplary record providing world-class customer service, maximizing satisfaction, retention and referral business.
- Established and retained extremely loyal, long-term customer base.
- Consistently met challenging accuracy and speed requirements to ensure seamless flow while interacting and communicating with customers.
0-5 years of experience
- Responsible for the protection and accurate count of several thousand dollars in casino play chips
- Expected to be procedurally sound when dealing tables games as well as to adhere to all polices set in place by the Pennsylvania Gaming Control Board
- Provide a clean, safe, and fun environment to all guests of the casino which lead to an excellent development of interpersonal communication skills
- Manage up to six table games at once while making sure all dealers are procedurally sound while dealing table games
- Developed an ability to work in a fast-paced, high pressure environment where the customer to supervisor ratio is forty to one
0-5 years of experience
Compute amounts of players’ wins or losses, or scan winning tickets presented by patrons to calculate the amount of money won.
- Receive, verify, and record patrons’ cash wagers.
- Start and control games and gaming equipment, and announce winning numbers or colors.
- Deal cards to house hands, and compare these with players’ hands to determine winners, as in black jack.
- Stand behind a gaming table and deal the appropriate number of cards to each player.
0-5 years of experience
Responsible for giving players gaming chips or coin money after receiving paper currency.
- Deal cards to house hands and compare them with players’ hands to determine winners.
- Maintain chip trays and pay out winning bets while collecting losing bets.
- Answer field questions from game players and make supervisors aware of any game issues.
- Provide strong verbal communication skills as well as solid interpersonal communication, customer service and public speaking skills for working with large groups of game patrons
10+ years of experience
Provide customers with table games gaming experience as well as excellent customer service to maximize client experience
- Responsible for precise money exchanges and cash value chips
- Manage multiple games and ensure gaming procedures
- Completed annual mandatory customer service training
0-5 years of experience
Conduct gambling games such as dice, roulette, cards, following all applicable rules and regulations.
- Work as part of a team of dealers in games such as baccarat or craps.
- Pay winnings or collect losing bets as established by the rules and procedures of a specific game.
- Answer questions about game rules and casino policies.
0-5 years of experience
Provides a high level of customer service while promoting a positive attitude to create a fun and entertaining experience for guests and other cast members.
- Successfully open/close assigned game, verify count with open/close list, inspect cards and sign off with supervisor.
- Deals roulette, black jack, and various carnival games, payout winnings, exchange currency for chips and inform guests of game rules.
- Ensures protection of game; maintains continuous inspection of cards, ensures betting is in compliance with game rules and minimums set.
- Verify bank roll fills with the supervisor and security personnel.
0-5 years of experience
- Considered a high potential Dealer who has been given the opportunity to learn and deal all of the table games offered by Harrah’s.
- Highly effective at growing player interest, motivation and knowledge of the game, earning generous compensation from their winnings.
- Serves as a role model for exemplifying the casino’s emphasis on promoting hospitality and an enjoyable casino experience.
- Receive highly positive commendations from both Supervisors and players for providing exceptional customer service to patrons.
0-5 years of experience
Achieved multiple monthly customer service awards.
- Responsible for dealing high volume/stakes table games, dealing with International customers.
- Excellent customer and employee relations, resulting in consistent repeat customers and exemplary relations with fellow employees and supervisors.
- Prepare collection reports for submission to supervisors.
- Monitor gambling tables and train/supervise staff.
0-5 years of experience
Responsible for adhering to Title 31 of IRS code
- Manage assets (table chips inventory of 500,000+) and report amounts to Accounting dept.
- Report suspicious player behavior that is indicative to cheating
- Provide written reports to Surveillance
- Administer gaming tutorials for new players Adhere to strict Michigan Gaming Board, and [company name] gaming Policy
0-5 years of experience
- Provides fast, flawless, personalized customer service to our players.
- Conducts assigned game according to procedures; computes pay-off odds to pay winning bets and collect losing bets.
- Complies with all departmental and company policies as well as all established regulations
- Creates memorable service experiences and a fun-filled environment for our players.
- Exchanges cash for gaming chips according to procedures (buy-in transactions)
- Games (Black Jack, Mini/Midi Baccarat, Pai Gow Tiles/Poker and Carnival).
6-10 years of experience
Dealer
- Dealer of High Limit Blackjack, Double Deck, Dice, 3 Card Poker, Let it Ride and Caribbean Stud Poker.
- Game protection.
- Accountability of casino funds.
- Excellence at reading people from all backgrounds in order to achieve a higher level of customer service.
0-5 years of experience
Interaction with customers on a daily basis to ensure expectations are being met in efficiency, speed, and creating a positive experience. Report any gaming irregularities to pit bosses while ensuring maximum game protection.
- Follow and comply with casino procedures and regulations
- Cash handling in large amounts
- Provide positive customer experience to ensure repeat business
- Identify and report suspicious behavior
- Accurately and quickly compute proper payouts
- Collection and counting of dealer tokes
0-5 years of experience
Interaction with customers on a daily basis to ensure expectations are being met in efficiency, speed, and creating a positive experience. Report any gaming irregularities to pit bosses while ensuring maximum game protection.
- Follow and comply with casino procedures and regulations
- Cash handling in large amounts
- Provide positive customer experience to ensure repeat business
- Identify and report suspicious behavior
- Accurately and quickly compute proper payouts
- Collection and counting of dealer tokes
0-5 years of experience
- Certified in all casino games, including craps, blackjack, poker, roulette, three card poker, let it ride, pai gow poker, texas hold ’em bonus, and mini-baccarat
- Followed casino procedures to ensure game protection and cheque rack accuracy
- Responsible for paying and taking bets and educating guests about the games
- Strived to give guests a superior gaming experience
0-5 years of experience
- I can deal Blackjack, all carnival games, Craps and all live poker games.
- I have seven years of experience in the casino industry and can deal all of these table games with speed and precision while interacting with guests to provide an entertaining gaming experience for the patron.
- I had to follow all gaming procedures and ensure game protection.
- I have a current Missouri Gaming Badge.
6-10 years of experience
- Conducts the game(s) assigned by adhering to all casino policies and procedures while providing a high degree of customer service.
- Protect games according to game rules and gaming regulations.
- Determine winning and losing bets.
- Pay winning bets and collect losing bets accurately according to appropriate odds.
0-5 years of experience
Games Dealer
- To deal assigned table games, ensure compliance with gaming regulations.
- Provide friendly, courteous and efficient service to guests.
- Ensure good game pace for all players; ensure payouts to be made quickly and accurately.
- Maintain games security and integrity in designated areas to insure consistent procedures.
0-5 years of experience
Audit, buy-in’s and complete fills and credits on table games
- Facilitate games and explain all rules to players
- Create memorable experience and fun environment for players
- Control pace of games and ensure game security
- Amicably resolve customer issues and maintain confidentiality regarding customer play
6-10 years of experience
Comply with all Federal Gaming Commission rules and regulations.
- Pay winnings or collect losing bets as established by the rules and procedures of a specific game.
- Deal cards to house hands, and compare these with players’ hands to determine winners, as in black jack/poker.
- Conduct gambling games such as dice, roulette, cards, or keno, following all applicable rules and regulations.
- Start and control games and gaming equipment, and announce winning numbers or colors.
- Inspect cards and equipment to be used in games to ensure that they are in good condition.
- Apply rule variations to card games such as poker, in which players bet on the value of their hands.
- Open and close cash floats and game tables.
10+ years of experience
Dealt High-Stakes Black-Jack & Baccarat games.
- Handled large quantities of cash for the Casino
- Provided Excellent customer service with attention to detail
- Provided needed problem solving within my job requirements
6-10 years of experience
- Provide frontline guest service at the dealers table.
- Responsible for protecting company assets while dealing with guests.
- Conform to company standards when dealing at all card games. Follow a set procedure and maintain a profession demeanor with the guest.
- Handle small guest disputes regarding the current game at the table.
- Responsible for the handling and maintaining of company assets while opening and closing games.
0-5 years of experience
- Professionally and proficiently dealing casino table games while maintaining gaming integrity
- Assisting new players understand rules associated with table games
- Adhering to strict company and gaming procedures to ensure protection of company assets
- Helping casino guests with any issues that arise during their visits to the casino/resort
- Establishing relationships and company loyalty with casino patrons
6-10 years of experience
- Deal cards to house hands, and compare these with players’ hands to determine winners, as in black jack.
- Pay winnings or collect losing bets as established by the rules and procedures of a specific
- Check to ensure that all players have placed bets before play begins.
- Pay winnings or collect losing bets as established by the rules and procedures of a specific
- Work as part of a team of dealers in games such as baccarat or craps.
0-5 years of experience
- Dealt games involving Blackjack, carnival games, Ultimate Texas Hold ’em, Pai Gow Poker, EZ Baccarat, Big Baccarat, Mystery Card Roulette, 3 Card Poker, Let It Ride, War Blackjack, Suit to Kill, Buster Blackjack, King’s Bounty, One Bet Threat
- Maintained steady flow on live games to ensure high level of activity, with minimal downtime, in order to create maximum return for the house
- Exhibited professional conduct towards players and management
6-10 years of experience
- Is responsible for the security and control of the game being dealt
- Conducted the games in accordance with the company’s policy and procedures
- Responsible for notifying pit supervisor of any irregularities or player
- Maintained a professional, friendly and courteous atmosphere while I provided the customer with a pleasant gaming experience
0-5 years of experience
- Greet the customer with a smile and conducts the assign game according to casino’s policy and procedure.
- Exchange cash for gaming chips and create a “lucky†atmosphere.
- Control the pace of the game and inform the Casino Games Supervisor of any request or unusual play including intolerable customer behavior and card counting.
- Distribute the correct amount of gaming chips upon the complete of the game to the customer and ensure they leave with an enjoyable experience.
0-5 years of experience
Responsible for providing excellent customer service
- Dealing the game with Accuracy
- Responsible for giving back the right amount of money to the correct customer
- To maintain table decorum and professionalism at all times
0-5 years of experience
- Exchanged money for chips.
- Inspected cards to ensure compliance with gaming standards.
- Compared players hand with house to determine winner.
- Enticed players to sit at table and play.
6-10 years of experience
- Deal all table games
- Responsible for up to 1 million dollars in casino chips during shift
- Maintain professional and courteous atmosphere with customers
Table Games Dealer Duties and Responsibilities
The specific duties of a tables games dealer can largely depend on the type of casino they work in, but many of the core duties are the same everywhere:
Operate Gaming Tables The primary duty of the table games dealer is operating table games, such as roulette and craps, to card games, such as poker, blackjack, and baccarat. For table games dealers working at card game tables, this involves shuffling and dealing cards to all players and keeping the game moving. In this aspect of the role, table games dealers also collect players’ bets and determine when to stop betting.
Play House Hands For card games, table games dealers also play the house hand, taking a more active role with players by determining, for example, when to bet or whether to deal another card in a game of blackjack. This aspect of the role requires strong judgment and extensive familiarity with the structure of a game and its odds to ensure that the house does not lose too much money and that players remain engaged.
Determine Winners and Payouts Table games dealers also determine winners and payouts of their games. For roulette, a table games dealer provides a payout to customers who bet on the correct number or color, while a table games dealer working at a craps table needs to quickly figure out payouts for customers based on their bets and the outcome of the roll. Table games dealers working at card game tables determine payouts based on the results and the overall pot in some cases.
Provide Customers with Chips Many table games dealers also provide customers with chips in exchange for cash. In this aspect of the role, the dealer needs cash handling skills and should be able to successfully keep track of the number of chips they have on hand. Table games dealers may also cash customers out on occasion, although this is more frequently handled by cashiers to encourage customers to continue playing.
Prevent Cheating and Scamming Table games dealers also support casino operations by watching for cheaters and scammers. This part of the job requires excellent attention to detail, since the dealer needs to keep an eye out for suspicious activities while also running their game. If the dealer suspects cheating or scamming, they subtly alert floor managers, who can then observe the players and determine how to handle the situation.
Handle Problematic Customers Finally, table games dealers manage their tables and the overall casino environment by handling unruly or otherwise problematic customers. To ensure that patrons have a positive gaming experience, the table games dealer may ask a customer to leave the table or correct their behavior. They may also alert security to problems with customers and have them removed from the casino.
Table Games Dealer Skills and Qualifications
Table games dealers work in casinos, interacting directly with customers during games of chance. Workers in this role typically have a high school diploma and the following skills:
- Gaming knowledge – table games dealers should have some familiarity with the rules of casino games, including card games like blackjack and poker and other table games such as roulette and craps
- Customer service skills – because they interact directly with customers, table games dealers should also have strong customer service skills and be able to manage unruly players while promoting a positive gaming experience
- Attention to detail – table games dealers also need excellent attention to detail to keep track of bets, follow proper procedures, and identify problematic customers, cheaters, and scammers
- Mathematical skills – in this role, table games dealers often need to make quick calculations for payouts and bets, so the ability to perform mental math is vital
- Physical stamina and dexterity – this role requires stamina and dexterity, since table game dealers spend long shifts on their feet and need to shuffle cards, spin roulette wheels, and otherwise manipulate game elements
- Communication skills – table games dealers need excellent communication skills to work with other gaming professionals and interact with customers and visitors
Table Games Dealer Education and Training
Table games dealers typically have at least a high school diploma or GED and some experience in a customer service setting. There are many opportunities for on-the-job training in this role, and most casinos conduct extensive in-house training or send new dealers to gaming school to learn the ins and outs of a particular game. Experienced dealers may also attend gaming school later in their careers to gain additional training in another game. Additionally, table games dealers need a license from their state’s gaming authority.
Table Games Dealer Salary and Outlook
According to the Bureau of Labor Statistics (BLS), gaming dealers earned a median annual salary of $19,820 as of May 2017. The highest paid ten percent of gaming dealers earned more than $34,210 per year, while the lowest paid ten percent earned less than $16,790. The BLS expects employment of gaming service workers, the category that includes dealers, to increase at a slower-than-average rate of two percent between 2016 and 2026.
Helpful Resources
We searched the web and found many resources if you’d like to learn more about working as a table games dealer:
The Cardslinger: Memoirs of a Casino Dealer by Robert Wagner – this book explores the day-to-day life of a Las Vegas casino dealer, with stories and examples drawn from the author’s career.
American Gaming Association (AGA) – the AGA is a trade group that represents the US casino industry, providing industry news and insight as well as advocacy and research.
Dummy Up and Deal: Inside the Culture of Casino Dealing by H. Lee Barnes and John L. Smith – this book is another insider account of working in the casino industry and explores a table games dealer’s training and daily role within the casino.
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Table Games Dealer
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
