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Compliance Specialist Resume Samples
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10+ years of experience
Implemented and maintained a U.S. and Canada Customs line review system for all imported products. U.S. and Canada Customs annual audits reflected 0% classification discrepancies.
- Monitored international shipments for over 890 stores in United States and Canada as well as hundreds of production sites located in twelve countries. Acted as multi-organizational, customer service representative.
- Recognized by management and staff as an expert in customs classification guidelines and import/export documentation requirements.
- Created daily compliance tracking system and department audits resulting in company savings of $450,000 annually.
- Instituted a first sale duty savings program resulting in annual import cost savings of $800,000. Presented findings to Vice Presidents of Production, Logistics, Finance and Legal Counsel.
0-5 years of experience
Created approval process for advertising and marketing compliance that has led to a 50% increase in improved marketing in line with the CFPB guidelines
- Troubleshoot Encompass360 issues compiled with training efforts mentioned below that have decreased errors in external audits from 50% errors to 30% errors
- Created monthly compliance newsletter to keep up with changes in regulations and ongoing training in Encompass360
- Created training documents with step-by-step guides and how-to in Encompass
0-5 years of experience
Monitored district’s special education compliance per state specific indicators and findings
- Worked with 4 specific buildings within district to develop procedures for sustainable compliance
- Developed and implemented professional development schedule based on needs assessment
- Collaborated with administration and teachers on master scheduling and instructional strategies
- Held monthly meetings with stakeholders to update on progress toward compliance goals
- Monitored and supported implementation of supplemental literacy program for elementary schools
0-5 years of experience
Program Management Team – Clean Water Atlanta Sewer Program ($4 Billion Project)
- Obtained data, researched contract documents and reviewed the City of Atlanta’s Clean Water Atlanta sewer project consent decrees and prior submittals
- Performed compliance audits based on Georgia Environmental Protection Agency (EPA) & Environmental Protection Division (EPD) contract requirements for the Clean Water Atlanta Sewer Project
- Analyzed records, reports, project contracts, regulations and operating procedures, made recommendations to client based upon findings
- Prepared contract close out reports
- Audited program master schedule to assure all required projects are scheduled and in compliance with the consent decrees
- Produced standard operating procedures manual for semi-annual project status reporting to regulators
0-5 years of experience
Designed, implemented and conducted Compliance processes for a start-up of a pick pack warehouse containing over 1200 SKU’s.
- Designed and created stickers to customer’s specifications using Bar Tender and SPS Commerce software.
- Created and maintained compliance data sheets for numerous customers.
- Routed and scheduled of freight pick ups for compliance orders.
- Processing and documentation of International shipments.
- Performed Customer Service Representative duties as needed including order print/process procedures.
0-5 years of experience
Worked with Graphic Design Services in Aberdeen in the creation of all our marketing flyers from conceptualization to distribution.
- Marketing of all School of Hospitality Operations (SoHO) training programs through various marketing channels resulting in an increase of 24% in our mandated S.T.E.P. enrollments plus completions (from 553 in 2010 to 683 in 2011 YTD across all [company name] brands).
- Managed and maintained content in Learning Resource Center, Oracle Learning Management and MyPortal for increased awareness and utilization of SoHO offerings.
- Built relationships along with the Brand Engagement team which resulted in an increase in Brand engagement.
- Assisted in increasing general manager compliance by an average of 22.9% across all brands (from 47.2% in 2010 to 70.1% in 2011 YTD).
- Maintained compliance mailbox and responded to emails from internal and external customers.
0-5 years of experience
Performed audits in Salesforce and other platforms to ensure policy and procedure guidelines were met.
- Supervised and monitored policy and procedure accuracy for over 50 employees.
- Wrote and edited policy and procedure directives and updates to the companys CRM.
- Tracked support staff via Traincaster to ensure required courses attended. Assigned and graded weekly tests to support ensuring 80% accuracy was maintained.
- Interacted with Sales in regards to customer satisfaction and procedure accuracy.
- Implemented process updates to close gaps in processes.
- Performed team and individual audits.
- Led in the creation of audits and reviewed processes to include notification and resolution.
0-5 years of experience
Worked with program management team to ensure all national vendor requirements were met
- Called 160+ franchisees to ensure timely and accurate handling of insurance claims for multiple vendors
- Ensured all franchisees on national program met requirements for each vendor
- Worked to ensure all franchisees were familiar with certifications and compliance regulations
- Significant use of computer software systems used to handle insurance claims for national program work (i.e., Microsoft Office, Xactimate, Xactanalysis, and Proprietary CRM software)
- Effectively communicated with franchises via phone, e-mail, and software updates to help them maximize their production efficiency to improve gross sales and net revenue
- Developed and successfully piloted new position in Rainbow International designed to optimize their operational system for national accounts.
0-5 years of experience
Monitored continuing program compliance for over 3,000 units in five states
- Performed full range of resident file reviews
- Worked with site staff to obtain necessary documentation and clarification to prove program eligibility
- Reviewed and submitted all regulatory reports
- Provided compliance support and spot training to site staff to correct errors and mitigate future errors
- Prepared and submitted audit documentation and audit responses
- Monitored annual HUD income limits, public housing utility allowances and adjusted rent limits accordingly
0-5 years of experience
Maintained CPE rules and regulations listing and coded any changes in the rules to the system in XML.
- Communicated with State Boards, upper management and clients on new or existing rule issues.
- Aided in customer support issues in dealing with CPE issues including running custom reports in Access and SQL.
- Maintained text based rule summaries with updated information as it became available.
- Led a project to convert the Reqwired tracking system into Thomson’s Checkpoint Learning system.
0-5 years of experience
Reviewed all marketing materials to meet state, federal, and company requirements. Performed UDAAP risk assessment.
- Answered compliance/RESPA related questions via the phone and email from loan officers, branch managers, and internal personnel.
- Collected and analyzed Marketing Services Agreement materials and provided information for State audits.
- Created compliance bulletins. Assisted the audit department with obtaining file information for state and internal branch audits.
- Reviewed Branch and Loan Officer web sites for compliance issues. Participated in approving social media content.
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Compliance Specialist
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
