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Pos Technician Resume Samples
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0-5 years of experience
- Technical lead for POS equipment transition from Children’s Place technical staff to TSI Tech Support. Equipment including:, IBM Servers, PDT 3000 hand scanners and MX 925 Verifone units
- Supervised the Children’s Place equipment Depot during the transition phase of the project.
- Tested equipment and performed Server Builds via imaging utilities. Tested, packed and shipped all hardware to Tech Support Staff of TSI’s Virginia Warehouse facility.
- Troubleshot and tested Verifone Units and provided minor replacement for, touchscreen, touchpens, card scanners.
- Partitioned SAS Mirrored drives and installed standard image for multiple servers to be used at Stores or as replacements in the event of failure at store locations.
0-5 years of experience
Installed Aloha POS servers/terminals at 60 restaurants. Configured equipment with user settings, IP addresses, and user accounts to run Aloha POS software.
- Build Category-5e network cables to interface terminals and printers with Aloha POS server
- Configured Aloha POS printers to operate with terminals via serial/network interfaces.
- Setup HP/Brother/Ricoh/Canon printers to interface with Aloha POS to print sales reports
- Troubleshot helpdesk calls for clients using Command Center remote management software.
0-5 years of experience
- In-bound call center working with clients POS systems taking calls, tickets, chats and emails from merchants for a variety of issues involving four different POS proprietary software packages based in a Windows XP or 7 OS. Troubleshooting from basic education of the client in use, to replacement of parts, to networking issues; all using remote desktop support of merchants POS units.
- Use of both Archos and Titan call tracking systems.
- Use of lab systems and/or VMs for reproduction of issues.
- UPS order tracking system.
- Light PCI compliance enforcement in regards to client’s PC side of procedures and policies.
- mReports and Tsys credit card transactions and access systems.
- Remote work on merchants POS using LogMeIn and Join.Me remote software utilities.
0-5 years of experience
- Programmed/Managed Aloha POS Table Service
- Programmed/Managed Aloha POS Quick Service
- Managed Enterprise Website, reports and users
- Programmed/Managed MenuLink Inventory program; creating/adding new recipes and PLU’s
- Worked closely with VP of Operations for both QS and TS concepts
- Train Customers all aspects of POS systems and Registers prior to opening of restaurant or retail company
- Attended new store openings to assist employees/management with new POS system
- Supported 13 Tableservice stores and 56 Quickservice stores
0-5 years of experience
- Program POS Software for Hospitality Businesses
- Train staff to utilize all functions of software
- Provide on call technical support and trouble shooting
- Observe and council with Restaurants to development affective daily structure and producers
- Educate FOH and BOH staff on proper food safety
0-5 years of experience
- Coordinating point of sale system installation and training
- Creating and/or editing POS databases
- Troubleshoot, diagnose and repair hardware and software
- Document, prioritize and follow up on all support tickets
- Order equipment, RMA defective equipment, maintain loaner equipment
- Maintain working relationships with Clients and Partners
- Sell new systems, sell and promote new features and add-on modules and interfaces
- Provide troubleshooting assistance and upper level support for other technicians
0-5 years of experience
- Coordinating point of sale system installation and training
- Creating and/or editing POS databases
- Troubleshoot, diagnose and repair hardware and software
- Document, prioritize and follow up on all support tickets
- Order equipment, RMA defective equipment, maintain loaner equipment
- Maintain working relationships with Clients and Partners
- Sell new systems, sell and promote new features and add-on modules and interfaces
- Provide troubleshooting assistance and upper level support for other technicians
0-5 years of experience
- Lead Desktop Support for [company name]
- Printer repair and RMA
- POS Systems install/repair
- Imaging
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
