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Software Program Manager Resume Samples
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0-5 years of experience
Leads team of 75 personnel to manage regional Microsoft/AF Software licensing program and accountable for 80K+ enterprise licenses for 22K users.
- Engineered Share Point site infrastructure for unit of 1000+ personnel and customers to better collaborate and share 2+ Terabytes of information.
- Trained 25 personnel to use SharePoint, Developed team of site maintainers to meet Unit Commanders IT needs.
- Worked with team of 350 to provide communications equipment and support in the 57th Presidential Inaugural events. Programs and events functioned 100% on time with no discrepancies.
- Led AFDW Software license inventory; meticulously reviewed/validated 65K licenses–saved Air Force $300K/year.
0-5 years of experience
Managed entire software development life cycle for medical applications while coordinating multi-site (domestic and offshore), cross functional teams.
- Improved productivity by introducing processes and structure to a new acquisition, which otherwise lacked processes.
- Managed successful startup of software development activities at an offshore location.
- Executed all aspects of program management including time and resource scheduling, cost and quality control, team motivation and supervision, risk analysis and mitigation, while managing local and offshore teams.
- Helped group achieve ISO9000 certification by significantly contributing to process definition. Worked closely with quality, regulatory, export control and legal teams.
- Reduced defect backlog by aggressively generating matrix and following up for closure.
- Planned and coordinated training for offshore employees.
0-5 years of experience
Responsible for successful delivery of HP All-in-one software builds worldwide; designed software test plans and strategies, prioritized project resources and release schedules to meet cost and constraints, managed project risks and proactively drove technical issues to resolution.
- Awarded for exemplary PM practices and performance which consistently delivered multiple cost-effective software programs with short time-to-market.
- Conducted weekly software readiness meetings to with marketing, HW/SW development, QA, NPI, manufacturing and CPE engineering teams to drive focus and consensus on software deliverables and schedules, discuss project issues, risks and mitigation plans, conducted daily Scrum and technical issue discussions.
- Managed ODM software teams by assigning clear roles and responsibilities and setting clear expectations and standards. Inspired ODM management team to recognize employee performance to enhance team morale.
- Increased software test efficiency by 50% thru leveraging testing form ODM labs, reduced $180k software test cost per lifecycle.
- Conducted project retrospective with ODM teams to develop and execute achievement and improvements plans.
- Implemented and coached Agile Project Management methodologies with traditional SW development team to improve project transparency and frequent product inspection for better project results and adaptation.
0-5 years of experience
Certified Senior & Executive PM
- Supervised successful project management of [company name] mainframe storage software portfolio (20 ongoing projects). Served as consolidation point, guide, coach and mentor for all project managers in the organization.
- Expedited the delivery of highest-quality mainframe storage software in support of [company name] storage devices and mainframes. Provided project prioritization and staffing guidance to upper management.
- Provided leadership, supervision, and direction for innovative product and process enhancements.
- Attained [company name] Executive Project Manager Certification.
0-5 years of experience
Program Manager for all Starfire (Sun’s enterprise-class commercial supercomputer) software, driving dozens of software deliveries into Sun’s regular operating system releases.
- Early adopter and trailblazer for software releases via the Web.
- Organized, planned and drove up to nine simultaneous cross-functional software program teams, most with dependencies and stakeholders outside the business unit.
- Introduced processes and streamlining that allowed the development organization to increase its capacity and output by almost 20%, while driving schedule accuracy to near 100%.
- Drove the software side of a new realtime hardware capacity expansion feature from vague concept to finished product in 1-1/2 months, in close partnership with hardware, manufacturing, marketing, legal and business leads. This program deployed virtually all excess hardware inventory into the field, where activations and revenue occurred on almost 50% of what would otherwise be useless stock, or cutbacks in production.
0-5 years of experience
Advanced to manage the Nokia IPSO Core Operating System (IPSO 6.X) for low-to-high end platforms.
- Point of contact for all IPSO SW projects; collaborated with cross functional teams for Kernel, Routing, Element Management, Certifications and Hardware teams to mitigate potential risks, roadmap planning to ensure customer requests were reviewed and implemented and requirements met for product launch is on schedule.
- Protected against market share loss through swift negotiations with internal and channel partners to deliver Early Availability (EA) builds to key customers as a joint effort with Checkpoint Technologies.
- Increased revenue by approximately $1M by creating and implementing SW download process for compact/PC card flash media in the factory.
- Participated in the Engineering Review Board responsible for analyzing customer/sales escalations and engineering problem reports to ascertain which SW releases required updates and/or immediate hot fixes or security patches to resolve customer issues.
- Portfolio of SW Products: IPSO 6.0, IPSO 6.1, IPSO 6.0.1 & IPSO 6.0.7
0-5 years of experience
Program managed cross-functional, international software product teams. Responsible for all aspects of the product life cycle from requirement collection through field support and end-of-life. This involved the management of multiple, simultaneous releases on over 16 different hardware/OS configurations. Represented several business units in large, quality focused corporate initiatives.
- Architected and drove the field-to-R&D information handoff process definition and execution resulting in 23% increased customer satisfaction.
- Appointed as the Business Unit Quality representative, reporting to BU GM, to lead the development and execution the Business Unit Quality Plan using CMMI in conjunction with objectives of Corporate Quality.
- Implemented IP mechanism for shared libraries with legal: Got requirements from IBM as to usage, created infrastructure in the software organization and rolled out content protection and library usage guidelines with the R&D organization.
- Customized and led a company-wide product development process, Stage-Gate-Waterfall, to be adopted across multiple platforms. This process became adopted by all Cadence engineering teams.
- Created and implemented a division-wide quality plan and implemented in the largest business unit, working with key R&D managers. Ran Root Cause Analyses (RCA) and software requirement reviews to achieve significant reduction in defect escape rate, increased customer satisfaction, no software recalls, and reduction in critical bugs.
0-5 years of experience
- Successfully led OCT software engineering team through 2 major software releases.
- Managed new releases and issues from the field during explosive growth of installed base.
- Distributed team involved up to 15 software engineers in local and remote teams (IL, Germany and India).
- Successfully led anterior segment OCT software engineering team through multiple software releases.
0-5 years of experience
Weapons Branch Chief for mission planning leading 200 personnel; hand selected to lead and manage budgeting, funding, contracting, program execution, integration, interoperability, and configuration control for 9 separate programs spread around the U.S.
- Developed weapons matrix; reduced cost and increased configuration control
- Managed $7M budget, tracked Earned Value, Integrated Master Schedule, Statement of Work, Contract Data Requirements List (CDRL), Contract Line Numbers (CLINS), Technical Requirements Document, Life-Cycle Sustainment Plan
- Developed recovery plan; restructured CLINs and CDRLS to save government approximately $150K in unneeded reporting requirements and was able to keep program going, avoiding a work-stop as well as losing key Subject Matter Experts
- Authored/Collaborated Mission Planning office base support agreement, briefed Mission Planning Commander and received approval and signature; office is covered by Eglin Air Force Base for vault monitoring, civil engineering, and information technology support
- Managed branch operations; ensures office of 30 is current on mandatory training, performance reviews, and security clearances. Approving Official for Government Purchase Card, planning and implement computer upgrades and office maintenance
0-5 years of experience
Wrote Functional Requirements Specifications for software releases
- Wrote regular status reports on software development and testing
- Managed web broadcasting software projects
- Planned and scheduled software launches
- Used product to broadcast the National Democratic Convention, 8/2000
0-5 years of experience
Wrote Functional Requirements Specifications for software releases
- Wrote regular status reports on software development and testing
- Managed web broadcasting software projects
- Planned and scheduled software launches
- Managed design and testing of user experience from concept through usability testing
- Used product to broadcast the National Democratic Convention, 8/2000
0-5 years of experience
- Implemented agile methodologies to align computational photography team deliverables with product requirements and deadlines
- Oversaw story and bug creation in JIRA to highlight risks to product quality and schedule
- Worked with QA team to understand test requirements to better predict schedules and potential risks
- Strengthen web team’s agile practice which led to increased predictability and velocity
- Coordinated localization efforts between web team and a third party vendor
- Identified risks and proposed mitigation plans to reduce impact of cross team dependencies
- Created a sprint report which was adopted by all software development teams to communicate team accomplishments
6-10 years of experience
- Interfaced with customers, sales and Field Application Engineers (FAEs) to produce requirements specification and system designs.
- Developed project management plan to allocate tasks and manage resources.
- Managed a group of software engineers assigning projects and tasks.
- Wrote and assessed yearly performance reviews for software engineers.
0-5 years of experience
- Managed configuration baselines for hardware and software configuration items
- Managed multiple complex weapon software development efforts for both the Advanced Cruise Missile and Tri-Service Standoff Attack missile systems-operational flight software and mission planning system software
- Planned and coordinated integration and flight test support efforts
- Tracked and monitored contractor action plans and status; managed technical documentation.
0-5 years of experience
Responsible for the software used in the most popular satellite receivers used by over 5 million customers.
- Software Development Lifecycle (SDLC) and Quality Process Improvement management
- Liaison and subject matter expert for Software Engineering – team scheduling management and communications with all levels within the company.
- Bug tracking and identification – ensured software was thoroughly and efficiently tested by our testing team members
- Implemented a customer satisfaction tracking tool and oversaw results analysis.
- Worked closely with Sales and Customer Service call center personnel and management to lower call volume.
- On-camera participation in a quarterly live broadcast group forum representing Software Engineering.
- Volunteer member of the company’s safety committee.
0-5 years of experience
Airborne Maritime/Fixed Joint Tactical Radio Systems (AMF-JTRS). Development of software defined radio for Joint Forces.
- Manage software development across four software development teams, including three subcontractors. Manage radio system and waveform software development and test.
- Extensive coordination with suppliers.
- Successfully delivered first Engineering Development Model running Link 16 waveform.
- Manage and deliver all software related products, including software requirements specifications, design specifications, interface specifications, test plans/reports. Review supplier test plans/procedures, monitor supplier development, integration, and test activities.
- Address Information Assurance requirements, including interaction with National Security Agency on security verification activities.
- Software Measurements lead, reported internally and to customer. Worked with suppliers on issue resolution.
- Support proposals, including review of supplier proposals.
0-5 years of experience
Technical lead with various responsibilities; Microsoft spokesperson with continuous engagements with VPs, Windows War Room facilitator and Technical Architect.
- Technical Leadership – Received a Company Award for creating a methodology that raised awareness and addressed Accessibility issues in Windows and Windows Server.
- Product Leadership – Developed the Windows servicing model; Co-created the first PR on a Windows service pack; Led Windows War Room over the Y2K period addressing over 23,000 customer issues; responsible for project communications to the Windows Division.
- Inventing the Future – Led the design conception of the Microsoft Home of the Future, managed architectural vendor on the design execution; Technical Evangelist; Office of the President exposure. Developed a digital photo frame prototype that aired on NBC.
0-5 years of experience
Responsible, working directly with both the test/development teams and the software vendors to push through deliverables
- Responsible, understanding the technical part of the project then be able to relay the information to vendors and vice versa.
- Run meeting and making sure the project stays on the projected timeline. 30%Technical/70% PM duties.
- Reviewing the quality of the components/drivers and then releasing them.
6-10 years of experience
- Created a new web- based tracking tool that reduced project tracking effort from 4 hours to few minutes. Tool was able to track Quality Metrics, Critical Path Milestones, Issues, Risks, and weekly status reporting in one location.
- Successfully led a global software team (India, Russia, Canada, China and Australia) that was SEI CMMI certified to develop software features with U.S. teams. Gained experience in SDLC (Software Development Life Cycle) and Agile methodologies which helped beat expected quality goals and delivery dates.
- Initiated quarterly Operations Review meetings with international software teams to ensure that Research and Development ideas could quickly be aligned to Product Roadmaps. Established standard methodology that enabled new products to be in the market 6 months faster than before.
0-5 years of experience
- Responsible for software program management and on-time launch of Motorola’s first Android based smartphone – Droid at Verizon
- Simultaneously successfully managed multiple software programs for 2 products: the Atrix and Droid
- Successfully managed issues triage & schedule while launching Atrix at multiple carriers in Europe (Vodafone, Orange, Hutchison) and LATAM
- Responsible for issues scrub and driving software issues resolution to completion with various teams including modem, kernel, imaging and other significant software component teams – teams included software engineers and architects, software development managers & test engineers
- Managed software schedules across multiple cross-functional teams located across different time zones
- Successfully managed risk assessment and risk management through the program cycle by ensuring no major slippage or impact to schedule or deliverables
6-10 years of experience
Cisco IOS Software experience across engineering project management, product management, and release operations. Versed in both agile and formal waterfall development methodologies
- Software release operations: Managed >20 software bugfix (aka maintenance releases) projects to improve product quality (multiple concurrent projects) for Enterprise, Access, and Service Provider Customers. Attained 95%+ on-time record with strict adherence to gate requirements. Owned all aspects of software launch (scheduling, test engagement, analysis, fix integration, release notes). Sole qualification lead for AT&T Managed Services
- Product Marketing/ Management: Reported to Director of Marketing. Interfaced between engineering, technology managers, and release engineering team to determine feature integration timing. Generated internal and external collateral, including software release dates, lifecycle bulletins, feature roadmaps, and end-of-sale notices. Trained internal/external customers on software strategy
- Engineering PMO: Supported Waterfall program management activities for new features (meetings & follow-up, document control project scheduling, program plan, resource commitments, business process flows, bug tracking). Supported ad hoc special projects
6-10 years of experience
Managed high volume bicoastal software development teams.
- Defined strategy and implementation methodology, which led to product completion and marketability.
- High levels of organizational management skills were needed due to the product complexity and the software integration.
- Worked with marketing launch strategists in the development of product requirements.
- Interfaced with all areas of engineering and marketing/sales organizations.
- Managed xerographic applications software design and implementation for the high volume product line.
- Position entailed multifaceted integration with numerous software developers.
0-5 years of experience
Manage specifications for internal Software requirements through full lifecycle of Product development.
- Strengthen team communications with internal and external vendors to enforce schedules and time-lines for Service requirements.
- Investigate and initialize continuous improvement of Divisional Segment.
- Manage strategic Outsource development manufacturing specifications and ensure Process adherence and Quality level.
- Direct team in the implementation of projects involving Software developers and Software Quality Assurance (QA).
6-10 years of experience
In charge of the complete life cycle of various logistics, distribution, and planning software and computer applications to maximize asset utilization and increase on-time delivery. Tracked, maintained and provided comprehensive progress reports across the enterprise. Led planning and execution efforts of software and applications which moved 1.4M passengers and cargo worldwide on time and at cost savings of +600M
- Reengineered planning software and processes to align with strategies to permit the rotation of 1.4M troops and accompanying supplies, increasing on-time delivery to 95% and 40 M in transportation cost avoidance
- Developed software utilized to execute numerous multi-modal transportation plans for the accelerated delivery of +700K high-value items to the Middle East at a cost avoidance of $650M+
- In charge of the migration of the lifeline operations of busiest division to state-of-the-art center, on budget, on time and without interruption to daily operations
0-5 years of experience
- Led the DOD Frequency Spectrum-R&D management and planning activities to provide complete, spectrum-related services to the military departments and combatant commands at the national and international levels.
- Initiated the development of long-range plans with customers to adopt spectrum state-of-the-art technologies that are adoptable under various national and international laws.
- Instrumental in the implementation of the President’s Spectrum Initiative, through assessments of various broadband technologies such as Advanced Wireless Services (3G) and Ultra-wideband in collaborations with industries that serve military commands.
- Presided over various information systems and databases management, including the JSC Data Web Application System (JDAWS), to enhance accessibility of frequency-spectrum data to thousands of users across the globe. Achieved 10% increase in demand for the Center’s databases during the first three months of deployment.
0-5 years of experience
Key role coordinating execution of cross-functional teams focused on existing and new market opportunities; supported success by providing the necessary structure to ensure stakeholder needs are met while supporting an environment intended to foster new ventures.
- Drive schedules and help functional leaders more properly manage their subprojects across technical, services, education, marketing, sales, product management and other key contributors for the Industry Product/Solutions portfolio
- Hold team members accountable for their commitments, milestones, resources, and deliverables
- Identify key sources of risk to release scope and schedule and work with cross-functional managers to define approach for risk mitigation
- Maintain program communications including metrics, risks and issue management. Status report of benefits for all program stakeholders including senior management
- Maintain project FAQs in support of product management, capturing all insight elicited during program and team meetings for benefit of all team members
- Contribute toward definition, buy-in and implementation of a project management process
- Conduct release retrospectives for continuous improvement
6-10 years of experience
- Managed UNIX administrators supporting API development team
- Created goals & objectives, yearend reviews and mentoring program for staff
- Program Manager for API development & [company name] ecommerce team in support of creating quarterly releases of API plug in for Lotus Notes V. x releases
0-5 years of experience
- Responsible for managing cross-functional software engineering teams, project budgets, schedules, functional specifications, RFP’s, vendor relationships, senior management communications and issue resolution.
- Directed the analysis, purchase and integration of CRM, Billing and Network Monitoring solutions. Reported to the Senior Vice President of Software and Business Solutions.
- Managed integration/planning of the TeleKnowledge Total-e billing system and Micromuse Network Monitoring system into V-SPAN’s business central Oracle database and Internet Broadband Application Platform.
- Provided Windows infrastructure design for V-SPAN’s self-service videoconferencing product. Technologies utilized: Oracle, SUN/Solaris, IIS, ASP, COM+, C++, Visual Basic, VBscript, HTML, JavaScript, XML, IPsec and Erwin.
10+ years of experience
Directed several business software applications, including purchase order management, store order allocation, warehouse distribution, key item planning, store replenishment, and wholesale business applications.
- Played lead role in selecting, developing, and installing new wholesale application for emerging [company name] wholesale business.
- Held responsibility for full integration of purchased wholesale application running on NT server with all interfaces with host retail applications.
- Led project implementation requiring both in-house programming staff as well as off-site consultants.
- As a Senior Programmer Analyst/Systems Analyst. Programmed in Cobol, SQL and JCL. Worked directly with DB2, creating and maintaining existing SQL in Cobol programs. Utilized TSO/ISPF, Endevor, INSYNC, SPUFI’s, Dumpmaster, Ezyedit, Freeze Frame, TraceMaster, Beta92 and Beta93, FAQS and SUPERC. Also worked with GTB maps and online CICS programs along with ASYNC programs as well as Microfocus Cobol and Microfocus workbench.
0-5 years of experience
- Executed Agile software development program management methodologies to build new capabilities in short development cycles allowing for dynamic responses to schedule and/or technical requirements and implementation changes
- Bridged the gap between the technical needs and requirements of our users including providing detailed product requirements for implementation with our engineering team
- Lead an integrated team to design, develop, test, package and release Personnel Recovery Mission Manager (PRMM) program
- Worked with engineering team to ensure incremental milestones were met, broke down barriers and found solutions to obstacles so engineers could do their job more efficiently
- Provided overall program management of the complete Software Development Lifecycle (SDLC) of PRMM development efforts which included: technical assessments, architectural design, systems engineering, configuration management, system tests, component testing, and technical support
- Refined cost estimates and created schedules to include research, development, test, demonstrations, production, fielding, modification and post-production management stages of implementation
- Provided strong focus on process improvement through program evaluation, documentation, workflows and lean analysis
- Lead User Representative focus groups to fully understand user needs and used qualitative analysis to write user stories and prioritize system capabilities based on articulated information
10+ years of experience
Manage multiple projects
- Track software projects and programs to release schedule
- Report project/program status to executive management
- Communicate across the organization including software development, business applications, quality assurance, content development, marketing, production and the field representatives
- Conduct team meetings for the purpose of tracking and reporting progress of all project activities
- Ensure that formal processes are followed; contribute to continuous process improvement – following the Software Development Life Cycle and PMI recommendations
- Identify and help resolve cross-project dependencies
- Identification and escalation of issues to resolution
- Track change requests
6-10 years of experience
Lead and managed the definition, planning and successful execution of all Software Products for Memory Test Systems. Consistently achieved all R&D, operational, financial and customer satisfaction objectives.
- Lead and managed the creation of a new Software Development Team in Shanghai, China.
- Defined, introduced and institutionalized a new way to develop software product that consistently achieved committed schedules, high quality in all developed software products, and committed budgets.
- During the transition from Agilent to Verigy, the SW Team was initially hit hard with attrition and morale was suffering. As a response, I built and developed a very strong software team by hiring high caliber individuals, training them in the domain knowledge and coaching them to embrace and live our new vision and values.
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Software Program Manager
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
