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Salesforce Developer Duties and Responsibilities

The type of organization a Salesforce developer works for will determine the exact roles and responsibilities they take on. Based on job listings we analyzed, Salesforce developers’ duties typically involve:

Testing and Implementing Applications Salesforce developers lead the testing and implementation of software development efforts, including coding, configuration, maintenance, installation, testing, and debugging, as well as managing timelines and producing technical documentation.

Creating Customer Workflows Working closely with the business teams, Salesforce developers perform reviews of the data, developing complex CRM solutions to ensure that best practices are followed and the best data solutions are provided. This may involve discussing trade-offs with other teams, such as the terms of the configuration versus the code in place, or mapping the functional requirements to Salesforce functionality.

Maintaining User Roles and Security Salesforce developers maintain user roles, ensuring there are no security breaches that could place a risk on the company’s data.

Providing Technical Plans to Business Teams Salesforce developers create technical plans and strategies for other departments and the IT team, developing solutions to address any company-wide issues and making their processes more efficient.

Conduct Workshops To create solutions that work as closely as possible with the wider business goals, Salesforce developers conduct workshops for other teams in the company to gain a detailed understanding of the requirements of and identify any gaps in the current system.

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Salesforce Developer Skills and Qualifications

Salesforce developers have extensive computer and programming knowledge. Typically, employers require a bachelor’s degree in a computer-related discipline, as well as the following abilities:

  • Analytical skills – Salesforce developers need an analytical mindset to identify a user’s needs and to design and produce solutions to issues
  • Communication skills – to communicate complex information effectively to people who don’t have computer knowledge and to answer questions as they arise, giving clear instructions
  • Teamwork – although they are self-motivated and tend to work independently, Salesforce developers also work in teams, maintaining a professional and helpful demeanor toward their colleagues
  • Time management – Salesforce developers work to business timelines and schedules, often working on multiple projects while ensuring the work produced meets best practices
  • Problem-solving abilities – Salesforce developers identify and troubleshoot issues and faults as they arise
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Salesforce Developer Education and Training

The minimum requirement to become a Salesforce developer is a bachelor’s degree in computer science, software engineering, or a similar discipline. Computer science degrees cover a wide range of topics tending to be the common choice among students hoping to work in this field. Some employers also require Salesforce certification, such as the Salesforce Certified Platform Developer II accreditation. Applicants should have experience working with programming languages and be able to provide evidence of having worked in a computer-based role—in some cases, having a strong skill set and extensive work experience can replace formal education.

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Salesforce Developer Salary and Outlook

The median annual salary for Salesforce developers is $82,000. Those in the 10th percentile earn $54,000 a year, and the highest paid earn nearly $118,000 annually. Some companies offer packages that can reach up to $13,000 from bonus structures based on individual or group performances and profit sharing opportunities. Many employers offer health benefits, such as dental insurance and medical coverage, as part of their salary package. According to the Bureau of Labor Statistics, the growth rate for this sector is expected to grow by 24 percent through 2026.

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Helpful Resources

We’ve collected some of the best resources to help you build a career as a Salesforce developer:

Learning Apex Programming – This guide is ideal for those wanting to develop their understanding of how to use Apex, how to create Apex triggers and classes, and how to build interactive Visualforce pages. The book provides an easy-to-follow look at best practices and workarounds, as well as the limitations of the platform.

Beginning Salesforce Developer – Offering step-by-step guidance and an introduction to the developer environment, this book helps readers learn industry best practices. It is specifically targeted towards beginning developers. It highlights how to configure a Salesforce development environment, utilizing Visualforce with custom-built Apex controllers, and how to create Apex triggers.

The Salesforce Developer Group – With over 4,000 members, this LinkedIn group is a place where developers can learn, access useful resources, and discuss the latest developments and updates with others in the industry.

Salesforce Developer – The Salesforce developer site has plenty of useful resources from blog posts and tutorials to an engaging community on hand willing to answer questions novice developers may have.