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10+ years of experience
Supported the international distributors with repair and parts service quotations
- Entered parts service orders into Fourth Shift and coordinated freight forwarders per the distributors request
- Sent unit repair and processed extended warranty quotes
- Assisted the customer service representatives with part numbers and pricing for quotes
- Provided expertise to technical support
- Developed a program to expedite failed swap units returned
- Coordinated shipments of parts and repaired units with European Service Center in Portugal as well as other locations world wide
- Summarizing and distributing performance statistics of all four service centers. The reports were then summarized used in the Annual Executive Quality Report. Both where very important to ISO and FDA audits
- Maintained and managed several spreadsheets that analyzed the quality of repairs, extended warranties and the return of swap units
0-5 years of experience
Facilitated after school and summer extracurricular program for elementary age students
- Led scholarly and physical activities
- Worked with special needs children during second school year
- Managed a child experiencing frequent seizures
0-5 years of experience
- Taught students as a group and individuals
- Taught concepts in biology and math
- Kept track of attendance and how students are doing in the class
- Adapted to the needs of the students and professor
- Managed a classroom with a wide variety of ages
0-5 years of experience
- Facilitate various youth curriculum at-risk and alternative high schools throughout the Dallas Fort Worth area
- Conduct groups with members ages 13-24
- Conduct community service learning projects
- Assisted with inventory in community service center
- Contribute to members personal growth by providing services, encouraging participation, provide guidance regarding problems, and demonstrate care and respect
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Facilitator
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
