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0-5 years of experience
- Coordinated with manager and administered every day activities for facility.
- Monitored all services provided and ensured compliance to all health and safety codes.
- Maintained retail inventory and placed order as required.
- Coached front desk staff daily on general customer satisfaction and up sale of promotional items.
0-5 years of experience
- Execute the spa’s vision of providing exceptional service, while spreading the Spirit of Aloha.
- Conduct training and orientations with new hires, and advise the Spa Manager during the hiring process.
- Implemented management techniques that made sure therapists, estheticians, and spa attendants are held accountable for their work, or lack thereof.
- Manage the physical maintenance of the spa through DIY projects organized and carried out by myself and/or members of the team, and train desk staff on basic repairs and fixes.
0-5 years of experience
Assist and monitor customer service staff and other all other departments
- Counting down cash register and reporting to regional accountant
- Assisting members and potential members
- Reception duties (answering multiline telephone, taking messages, directing calls)
- Act as an administrative assistant to General Manager and Customer Service Manager (general office work, data entry)
- Track daily Spa revenue and record in Flash Drive
- Responsible for all ordering of Spa inventory and supplies
- Help manage and motivate spa staff
- Assist with Spa Payroll
- Ensure that posters, department marketing materials, phone lists, and schedules are always up-to-date and displayed appropriately
- Help with interviews for open positions and train new employees in the Retail Shop and front desk departments
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Assistant Spa Manager
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
