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Cosmetic Manager Resume Samples
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6-10 years of experience
Strategically restructured Fashion Fair Cosmetic, Men’s Fragrance and Women’s Fragrance Departments.
- Increased sales and exceeded goals; by building a stable clientele and delivering excellent customer service.
- Supervised one of the top 50 High Sales Fashion Fair Counters in 1999
- Set and implemented sales goals for individual employees and also for the department.
- Trained new and incoming employees on product knowledge and sales techniques.
- Tracked and kept an inventory on incoming and outgoing merchandise.
0-5 years of experience
Responsible for closing and opening duties while managing the cosmetic department.
- Coached and zoned employees to their assigned department and assisted clients and ensured they were taken care of. Encouraged teamwork and was known for taking initiative.
- Achieved sales using the 70/30 and “We Care” method.
- Applied knowledge of store products and services to build sales and provided professional beauty care consultation.
- Maintained brands as well as graded cosmetic brands report cards. “Areas of Pride.”
0-5 years of experience
- World class training and development with the #1 selling cosmetic company
- Exceeded daily, weekly and monthly sales goals 5-25% by taking initiative to present and sell merchandise in a professional and proficient manner
- Trained, coached and developed my team of beauty consultants to achieve their personal productivity and company goals
- Support selling effort by maintaining department through stock replenishment, merchandising and clean housekeeping procedures
- Responsible for writing monthly schedules, calculating revenue, counter and personal goals and creating events/strategies that directly impacted the stores overall business performance
- Modeled excellent customer service and retained customer loyalty by establishing personable relationships, setting future appointments and creating /updating a customized data and beauty profile for customers
0-5 years of experience
Managed $5M sales portfolio.
- Increased market share by 33% over the course of 2 years.
- Negotiated and expended support with Fortune 500 companies including, L’oreal, Estee Lauder, Clarins, Chanel, LVMH, Beaute Prestige International, Coty, .
- Meet sales goals by working with corporate buyers and different brands account Executives on consistent basis to identify and communicate ideas and opportunities to drive sales for the store.
- Analyze sales reports to determine the needs of the business and set business strategies.
- Hired and on boarded all sales staff to deliver outstanding service.
- Created and directed sales team training and development programs.
- Mentored and coached 35 members who consistently exceeded sales goals.
6-10 years of experience
Supervised 50 team members, generated sales of approximately $5 million
- Developed sales and credit incentives to stimulate productivity and generate profitability
- Trained and coached team members on proper selling and credit strategies (Year 2008 and 2009, #1 in the company for driving credit)
- Planned and organized promotional events
- Responsible for scheduling labor hours and facilitated daily team meetings
- Provide sales updates and store performance analysis, Liaison between Account Coordinators and Account Executives to stimulate sales
- First 2 years increased +3% to Plan, +4% year 2007, 2008 and 2009
0-5 years of experience
- Maximized retail revenue over 17% to plan in 2005
- Organized a back to school event which resulted in a net gain of 143% in monthly goal
- Strategically managed sales team performance and ensured meeting sales quota
- Performed routine evaluations of marketing efforts and created promotional and advertising campaigns
- Performed day-to-day administrative managerial tasks to include: candidate interviews, performance coaching evaluations, sales forecasting, scheduling, and team meetings.
- Managed vendor relationships and maximized strategic performance marketing and sales initiatives
0-5 years of experience
Trained and developed staff of 4+ on effective selling techniques increasing cosmetic sales.
- Managed cosmetic inventory and re-ordered products on a bi-weekly basis.
- Executed and maintained department planograms ensuring proper merchandising creating attractive merchandise displays to reflect season and promotional products.
- Attended beauty and cosmetic seminars improving product knowledge to consult with customer on product selection.
6-10 years of experience
Inventory control, handling of all orders and stock related issues
- Supervised up to 50 employees at one time
- Created and managed monthly events to generate business
- Kept personal clientele and earned the trust of many in the community
- Individually recognized for outstanding performances in achieving departmental and personal goals
- Prepared monthly schedules and plans
6-10 years of experience
- Managed daily department operations; supervised staff, greeted customers, and enforced merchandise presentation standards.
- Built strong, customer-focused team; trained new staff, addressed performance issues, and modeled customer service standards.
- Developed business-building relationships with vendors and product representatives.
- Selected “Employee of the Year” twice and “Employee of the Quarter” six times.
10+ years of experience
- Lead and guided a team of 50 plus sales professionals
- Ensured profitable growth in sales revenue through positive planning, development and management of sales personnel and product marketing
- Participated in all aspects of vendor negotiation, inventory control, and effectively developed and executed all promotions
- Established and maximized sales goals resulting in the top 5% of the division
0-5 years of experience
Proven leader in sales, customer service, and goal achievement
- Led training classes and seminars
- Consistently exceeded monthly and annual sales goals, exceeding 105%
- Coached and managed up to 45 employees in the cosmetics department
- Spearheaded events to drive sales
- Marketing, financial reports, scheduling
0-5 years of experience
- Managed store employees on duty
- Responsible for tracking sales and weekly/monthly goals and metrics
- Effectively maintained inventory counts and received new merchandise for display purposes.
- Assisted customers in proper skin care and individual cosmetic concerns resulting in increase in store revenue by 35% as well as repeat customers
0-5 years of experience
Provided excellent customer service and product knowledge of all cosmetic products
- Tracked daily/weekly sales, completed sales reports, and managed stock functions
- Partnered with vendors and coordinated events
- Trained, coached, and developed beauty advisors to achieve their personal productivity goals
- Attended weekly product education trainings
0-5 years of experience
- Introduced customers to product lines and educated them in applications – skincare & cosmetics
- Oversaw stock control, book-keeping, and appointment-setting; opening and closing procedures
- Orchestrated [company name]’s Gift with Purchase (5 gifts annually), exceeded both pre-sell and gift goals
- Kept up to date with the latest trends in makeup and skincare including environmental responsibility
Cosmetic Manager Duties and Responsibilities
The role of a cosmetic manager may vary from store to store, but there are certain tasks virtually all cosmetic managers must complete on a regular basis. For the most part, cosmetic managers will be expected to perform the following duties:
Manager Others As their name suggests, cosmetic managers are responsible for managing others in the cosmetic store. They often make schedules, resolve employee disputes, order inventory, and provide guidance to their employees.
Assist Customers Often, regular cosmetic workers are unable to fully assist customers. If this occurs, the cosmetic manager may be required to step in and take action. They may help with exchanges, order items that are not in stock, address customer concerns, and help customers find the cosmetics they need.
Recommend Products Cosmetic stores offer a wide variety of skin care, makeup, and sometimes, bath and body products, and it is easy for customers to become overwhelmed. Cosmetic managers may help customers find the right products within their desired price range. They may also offer makeup and skincare tips to customers.
Take Payment Most cosmetic shops have cashiers to take payments, but there will be times when managers will be required to do this. They will accept cash, credit cards, and sometimes checks, and at the end of their shift, they will need to balance the register and store funds in a safe.
Manage Inventory Cosmetic managers must ensure their store remains stocked with the products customers need. They may take inventory on a regular basis and order products that need to be restocked.
Skills and Qualifications
Cosmetic managers should have a strong love of customer service and the skincare industry. Most stores do not require official licensing or certificates, but most will expect individuals to have some sort of supervisory experience. Candidates who possess the following skills and abilities are preferred:
- Supervisory Experience – since cosmetic managers are tasked with managing multiple employees, they will need to have supervisory experience of some sort. To assume a managerial role, most retail stores require at least two years of managerial experience
- Knowledge of Cosmetics – a cosmetic manager should have extensive knowledge of cosmetics, skin care products, and cosmetic devices. They should feel comfortable sharing this knowledge with customers
- Cashiering Experience – cosmetic managers are most often employed by retail stores, and they will be expected to take payments from time to time. To do this, they must be proficient at using a cash register
- Verbal Communication – individuals in managerial roles must communicate daily with coworkers, employees, company representatives, and vendors. They should do this in a professional manner that reflects the policies of the store
- Conflict Resolution – inevitably, there will be issues with dissatisfied or disgruntled customers. An effective cosmetic manager should know how to diffuse situations before they escalate and peacefully resolve them if they do intensify
Cosmetic Manager Education and Training
Most stores do not require cosmetic managers to have a degree of any sort, and sometimes, on-the-job training will be provided. Some managers may be required to take a store-sponsored course to learn more about cosmetic and skincare products, but even this may not be required. Some stores may require their cosmetic managers to have at least a high-school diploma or GED, but some do not.
Cosmetic Manager Salary and Outlook
According to Glassdoor, the median yearly salary for a cosmetic manager is $32,949. Cosmetic managers in the top tenth percentile earned more than $44,000 yearly, and those in the bottom tenth percentile earned less than $23,000 yearly. Many companies also provide full time cosmetic managers with an opportunity to earn commission and bonuses, as well as a benefits package that includes health insurance, paid time off, and sick leave. According to the Bureau of Labor Statistics (BLS), which places cosmetic managers in the retail worker category, the industry is expected to increase by two percent through 2026. This is lower than the national average of seven percent, and the low number is usually attributed to the increasing popularity of online shopping.
Helpful Resources
Are you interested in learning more about becoming a cosmetic manager? Take a look at the list of helpful resources below to find out more:
Professional Beauty Association – this association provides a wide range of resources to anyone interested in cosmetics, skincare, and hair care. Its site even offers live webinars and courses for the public. There is also a section dedicated to advocacy and education, and visitors to the site will have the option to become members.
Skin Care and Cosmetic Ingredients Dictionary – a must-have for anyone considering a career in cosmetic management, this brief yet highly informative book helps readers understand the ingredients in popular cosmetic products. Written by M. Varinia Michalaun and Joseph C. DiNardo, this best-seller will help readers learn more about the healthy and not-so-healthy ingredients in their favorite perfumes, creams, and lipsticks.
Bobbi Brown Makeup Manual: For Everyone from Beginner to Pro – written by Bobbi Brown herself, this makeup manual strives to help readers learn more about makeup and the application process. As the name suggests, it is for anyone interested in practical makeup tips.
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
