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Restaurant Team Member Resume Samples
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0-5 years of experience
Adapted quickly to operating in a fast-paced environment while maintaining an attention to detail
- Achieved highest customer satisfaction ratings by producing quality finished bakery items and beverages and by prioritizing guest experience as top priority
- Effectively communicated with peers to navigate the duties and responsibilities expected
- Supported the development of peers through guiding, training and coaching both new and existing team members to ensure all staff maintained and developed the appropriate skills and knowledge to excel and deliver exceptional customer service
- Demonstrated consistent operating standards and procedures that positively impacted the restaurants overall operations
0-5 years of experience
Collaborated with manager and other workers to help each customer have a great experience
- Recorded temperatures to make sure food was fresh and equipment was sanitary
- Promoted new restaurant items by presenting them to customers
- Assessed potential problems during busy hours in order to help improve the quality and efficiency of the overall restaurant
- Initiated better service by restocking items and keeping restaurant clean
- Handled money at drive-thru window in order to help the team meet the time goal
- Encouraged new workers by instructing and facilitating the creation of the restaurant products
6-10 years of experience
- Interacted with customers requiring excellent interpersonal and communcation skills
- Achieved 100% accuracy rate for cash, credit, and gift card sales
- Identified the educational needs of others and instructed them to meet proper food/safety standards
- Maintained an organized and clean work area
- Multitasked between 5 different areas at any given time
0-5 years of experience
Maintained high standards of customer service during high-volume, fast-paced operations.
- Consistently increased revenue by up-selling orders and suggestion add-ons/extra to meals.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Handled currency and credit transactions quickly and accurately.
0-5 years of experience
- Provided excellent customer service to patrons of the store, ensuring immediate attention to requests for assistance.
- Prepared food assembly lines utilizing various tools within the store (meat cutters and slicers) to ensure ample supplies were available to efficiently complete customer orders.
- Assisted other restaurant staff with various tasks as needed, including retrieval of food supplies, equipment, and utensils to and from storage and work areas.
- Carried out marketing plans designed to extend community outreach and increase store patronage.
- Ensured store cleanliness and a tidy, neat appearance of all public areas both in and around the store.
0-5 years of experience
Responsible for calling about 15 customers on a weekly basis to inquire about their experience at the restaurant.
- Monitored storage, preparation, cooking, handling, and serving of food.
- Provided information regarding menus and events to customers in English or Spanish.
- Operated cash register and processed cash and credit card transactions totaling $7000 on a daily basis.
- Effectively trained 4 new staff members who became team leaders.
0-5 years of experience
Cheerfully greeted customers as they arrive and provided menus
- Assisted customers in choosing meals and drinks and provided up-sell information
- Processed customer orders through the POS machine
- Delivered orders to the kitchen and assist in preparing and packing food and beverages
- Ensured that the portion of food being packed or served is appropriate
- Promoted additional food items to increase sales
- Processed sales and provide customers with receipts and deliver food
0-5 years of experience
Strengthen customer service skills through friendly interactions and consistent appreciation
- Communicated clearly and positively with coworkers and management
- Resolved complaints promptly and professionally, gaining conflict resolution skills
- Maintained target time for order fulfillment while mastering point-of-service computer system
0-5 years of experience
- Responsible for greeting customers, placing orders received over the phone and in store, and accepting payment for orders.
- Worked on order assembly and packaging.
- Ensured that all orders were complete and ready to be received by customer.
- Participated in community based service projects, including helping a small business spread at Vinton Dogwood Festival, canned food drive, and cell phone donation program that benefited local elementary schools.
- Planned meetings, organized outings, managed directory, counseled youth, and aided youth pastor as a youth leader at a local church.
- Tutored underclassmen in general chemistry and calculus.
- Organized bake sale for Montgomery County Christmas Store, an organization that offers aid to low income families around holidays.
0-5 years of experience
Quickly and accurately waited tables
- Assisted in inventory control by routinely recording and maintaining the correct quantity on hand and sending up requests for items that needed to be restocked.
- Stocked restaurant with incoming inventory
- Maintained a sanitary environment as approved by the health inspector by washing down the restaurant and serving as the restaurant dishwasher.
- Performed janitorial duties at the close of the day
0-5 years of experience
Ensured excellent customer experience through communication and interpersonal skills
- Took customers’ orders, prepared food orders, served customers at counters and drive
- Ability to work in a dynamic, fast paced environment, while multi-tasking
- Maintained health department standards and guidelines
0-5 years of experience
Managed front counter and register
- Served at drive-through
- Handled high pressure situations calmly and methodically
- Resolved customer concerns with respect and communicated guest feedback to management
- Maintained inside and outside cleanliness standards
0-5 years of experience
Responsible for memorizing and implementing current sales and promotions in the store.
- Versatile employee who could work all aspects of every position.
- Trusted with large amounts of money in the cash register, while simultaneously performing my job with little to no supervision.
- Maintained friendly service with customers, and developed a good client customer relationship with multiple consumers.
0-5 years of experience
Has the ability work as part of a team by helping others as needed or requested
- Has the ability to speak clearly and listen attentively to guests and other employees
- Has the ability to maintain a professional appearance at all times and display a positive and enthusiastic approach to all assignments
- Exhibited a cheerful and helpful attitude, and provided excellentl customer service
- Adapted to changing customer volume levels with a sense of urgency
- Have the ability to demonstrate a complete understanding of the menu
- Be able to follow instructions for recipes and sanitation guidelines
- Maintained the ability to be cross-trained in all areas of the kitchen and line
0-5 years of experience
Cross-trained and coordinated scheduling with team members to ensure seamless service
- Mastered point-of-service (POS) computer system for automated order taking
- Maintained high standards of customer service during high-volume, fast-paced operations
- Handled currency and credit transactions quickly and accurately
- Followed procedures for safe food preparation, assembly, and presentation
- Assisted management with inventory control and stock ordering
0-5 years of experience
Operated flat press greeting customer with an infectious and humble attitude
- Prepared and served food bowls and custom orders
- Proper knife handling and care technique
- Prepared food according to company guidelines
- Answered incoming phones calls and handled personalized fax orders
- Grill operator
- Appointed the position of kitchen manager in training
0-5 years of experience
Ensured customers receive d a high quality experience – from making the products to providing great customer service.
- Responsible for taking orders over the phone and in person.
- Packaged products for delivery and assisted team members wherever needed.
- Maintained a safe and clean working environment by complying with procedures, rules, and regulations.
0-5 years of experience
Providing quality and friendly customer service, taught customers chipotle’s menu.
- Maintaining appropriate portion control and consistently monitoring food levels on the line.
- Maintaining proper food handling, safety and sanitation standards while preparing food.
- Cleaning equipment, as assigned, thoroughly and in a timely fashion according to chipotle sanitation guideline.
- Following Chipotle sanitation standards including washing cookware and utensils throughout the day.
- Working towards understanding and articulating food with integrity.
- Assisted customers in Spanish.
0-5 years of experience
Obtained proper food order through phone or at service counter. Helped customers with food choices and brought attention to in-store promotions.
- Prepared and cooked food orders according to direct specifications, portion size and to customer order. Ensured food was thoroughly cooked and arrived fresh and at appropriate temperature. Accommodated service and special order requests.
- Obtained cash or credit card payment for customer orders.
- Hickory Soup Kitchen. Church outreach including serving fellowship meals and mission projects.
- Hickory Recreation Lacrosse Coach.
- JROTC, Squad Leader.
0-5 years of experience
Performed all aspects of food preparation, delivery and clean-up
- Assisted head chef in the kitchen with the preparation of foods
- Operated computer/cash register and enthusiastically accepted payments from customers
- Demonstrated superb customer service skills while interacting with customers
- Prepared a diverse assortment of alcoholic beverages at customers request in accordance with government law
- Performed extra responsibilities as requested by the Chef or Kitchen Manager
0-5 years of experience
Up-sold additional menu items, beverages and desserts to increase restaurant profits.
- Took necessary steps to meet customer needs and effectively resolve food or service issues.
- Correctly received orders, quickly and efficiently processed payments and responded appropriately to guest concerns.
- Mastered Point of Sale (POS) computer system for automated order taking.
- Carefully maintained sanitation, health and safety standards in all work areas.
- Prepared items according to written or verbal orders, working on several different orders simultaneously.
0-5 years of experience
Providing quality and friendly customer service, taught customers chipotle’s menu.
- Maintaining appropriate portion control and consistently monitoring food levels on the line.
- Maintaining proper food handling, safety and sanitation standards while preparing food.
- Cleaning equipment, as assigned, thoroughly and in a timely fashion according to chipotle sanitation guideline.
- Following Chipotle sanitation standards including washing cookware and utensils throughout the day.
- Working towards understanding and articulating food with integrity.
- Assisted customers in Spanish.
0-5 years of experience
Completed hot and cold food preparation assignments accurately, neatly, and in a timely fashion
- Followed recipes accurately and maintained food preparation processes such as marinating, seasoning, and grilling meats; chopping herbs; dicing, cutting, and slicing vegetables
- Maintained proper food handling, safety, and sanitation standards while preparing food
- Provided a friendly, quality customer experience to each Chipotle customer
- Consistently and accurately used prep sheets, cleanliness lists, and station checklists
0-5 years of experience
- Maintained proper food handling, safety, and sanitation standards while preparing food.
- Preparation of food in anticipation of customer volume.
- Requested and recorded customer orders and computed bills using cash register.
0-5 years of experience
Completing hot and cold food preparation assignment accurately, neatly, and in a timely fashion
- Following recipes accurately and maintaining food preparation processes such as marinating, seasoning, and grilling meats; chopping herbs; dicing, cutting, and slicing vegetables
- Preparing food throughout the day as needed, anticipating and reacting to customer volume
- Maintaining appropriate portion control and consistently monitoring food levels on the line
- Maintaining proper food handling, safety, and sanitation standards while preparing food
- Providing a friendly, quality customer experience to each Chipotle customer
- Working toward understanding and articulating Food With Integrity
0-5 years of experience
Utilized engagement skills to build guest relations
- Dealt with each guest one on one to ensure their satisfaction
- Demonstrated ability to effectively organize and motivate a team
- Handled guest concerns and ensure satisfaction
- Trained staff in corporate practices and policies and standard operations.
0-5 years of experience
Learned how to effectively work in a team setting
- Worked at the front line making customers food to their liking
- Scheduled appointments for high school students going to the National Youth Leaders Conference to meet with Congressmen and Senators
- Went with the students to Capitol Hill to make sure certain aspects of the conference went smoothly
- Used congressplus.com to organize the meetings that were scheduled
- Learned how to work in a group setting starting at a young age
- Learned how to sell items and handle money
0-5 years of experience
- Took orders with friendly and quality customer service.
- Provided food service to guest with enthusiasm and enjoyment.
- Ensured all items were prepared accurately.
- Worked in a team environment to enhance customers dining experience.
0-5 years of experience
- Effectively and efficiently completed food preparation assignments
- Accurately followed and maintained food preparation processes and procedures
- Maintained proper food handling safety and sanitation standards while preparing food
- Provided quality customer service experiences to each Shophouse patron
- Developed and maintained positive relationships with customers, restaurant personnel and upper-management
0-5 years of experience
Serve customers in eating places that specialize in fast service and inexpensive carry-out food.
- Clean and organize eating, service, and kitchen areas.
- Notify kitchen personnel of shortages or special orders.
- Request and record customer orders, and compute bills using cash registers, multicounting machines, or pencil and paper.
- Communicate with customers regarding orders, comments, and complaints.
- Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee using proper safety precautions and sanitary measures.
- Relay food orders to cooks.
Restaurant Team Member Duties and Responsibilities
While restaurant team members’ day-to-day duties and responsibilities depend on where they work, there are many core tasks associated with the role. Based on our analysis of job listings, these include:
Welcome Customers Restaurant team members set the tone for their guest’s dining experience. Some members, such as hosts and waiters, work in front facing roles. They are the first people customers meet when they walk through the door. These team members ensure that guests are quickly seated at the appropriate table. They also hand out menus and educate customers on available food options.
Complete Food Preparation Before a restaurant opens, restaurant team members who work behind-the-scenes, such as cooks or line prep cooks ensure that certain foods are pre-made to facilitate faster service. They may cut and prep vegetables or cook menu items that take a long time to finish.
Serve Food to Customers Once the food is prepared, any restaurant team member may be called upon to deliver it to a customer. Whether working in a casual dining or upscale setting, team members must pay attention to order numbers and understand seating charts to deliver the right food to the right people. To keep food service effective, team members may need to communicate with kitchen staff or management.
Process Bill Payments Many restaurant team members handle all forms of money during their work shift. They are required to follow appropriate cash-out procedures or use a point of sale system to record a customer’s total and help them pay their bill. They collect payments from guests, returning the appropriate amount of change.
Clean and Set Dining Areas Every restaurant team member works to keep up the appearance of the restaurant. During down times or in-between shifts, team members clean, sanitize, wipe down, or sweep areas where food is prepped or served. They also re-set tables, restocking dining utensils and menus to ensure every guest has what they need.
Restaurant Team Member Skills and Qualifications
Restaurant team members should love food and be passionate about creating excellent experiences for others. Employers are willing to take candidates with a positive work ethic. Although previous restaurant experience is normally not required, the following skills are essential to getting the job done:
- Interpersonal skills – used with fellow co-workers, managers, and guests
- Foodservice – serving food quickly and accurately without compromising the quality of customer service is the main responsibility of all restaurant team members
- Teamwork – restaurant team members are expected to be good collaborative co-workers that treat others with respect and utmost care
- Physical requirements – most restaurant team members are on their feet for the majority of their work shift and may be occasionally asked to lift, move, or clean heavy objects, such as tables and chairs or kitchen equipment
- Memorization – restaurant team members are expected to learn the menu options to answer guest questions or effectively prepare and serve meals
- Organizational skills – restaurant team members have multiple duties to manage simultaneously throughout a shift
Restaurant Team Member Education and Training
No minimum educational requirements are needed to become a restaurant team member for non-management level positions. Previous work and experience with food are helpful but not necessary. Restaurant team members generally obtain employment even without a high school diploma. Many employers offer on-the-job-training to the right candidates. Some restaurant employees receive written manuals and/or formal training on company culture and food safety standards.
Restaurant Team Member Salary and Outlook
According to the Bureau of Labor Statistics (BLS), the median hourly wage for restaurant team members is $9.81. The lowest ten percent earn less than $8.23 per hour, while the highest-paid ten percent earn more than $13.60 per hour. Some employers offer benefits such as medical insurance, 401(k), performance-based pay, and discounted meals. Some restaurant members receive direct tips as a substantial source of income, while others are required to split any tips given among fellow team members. Through 2026, employment of restaurant team members is projected to grow 14 percent. The BLS notes that this rate of growth is faster than average. The increasing population is expected to continue to dine out or purchase take-out meals. More team members will be required to meet the needs of these customers.
Helpful Resources
We searched the web for the best industry resources to help you explore a career as a restaurant team member. Here are more ways to learn whether this career is right for you:
Restaurant Workers Association – This national association offers deals, discounts, and services for restaurant team members, along with job listings and latest industry news.
How to Rock Restaurant Management: 5 Ingredients to Leading a Successful Team – Learn the essentials of guest relations, leadership, and creating positive morale in a restaurant setting.
Restaurant Worker RED-HOT Career Guide; 2536 REAL Interview Questions – Easily land your next restaurant worker job with this interview and career search guide that will help prepare you for success. Society for Hospitality and Foodservice Management (SHFM) – This national association represents executives in the corporate foodservice and workplace hospitality industries.
National Restaurant Association (NRA) – The largest foodservice trade association in the world.
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
