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Additional Customer Service Resume Samples
Box Office Manager Resume Samples
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6-10 years of experience
- Manage the day to day ticket operations for all Ticketmaster and special events.
- Communicate with promoter, production and Ticketmaster personnel to ensure an accurate ticket build for all events.
- Hires, trains and schedules part-time box office staff with emphasis on superior guest service.
- Communicates with ticket takers, ushers, security, patron services, etc. regarding ticketing information.
- Developed manifests and managed events including The Eagles, Tim McGraw, George Strait, Nine Inch Nails, Disney Playhouse Live, etc.
0-5 years of experience
- Event manager for theatre productions and campus events
- Managed event sales from $1,500-35,000
- Maintaining relationships with outside vendors and various campus offices
- Assisted the director of Special Events with tasks and events
- Coordinated meetings, events, and employee paperwork
- Ensure calendars are up-to-date
- Trained and supervised office staff
0-5 years of experience
- Prepared stage, audience area, and box office for nightly performances
- Sold tickets to attendees, addressed their questions and concerns
- Delegated tasks to community volunteers in both the stage and box office areas
- Emailed volunteers weekly to coordinate an updated schedule of hours
- Informed audience about shows, community events, and safety procedures
- Worked with stage managers and tech to ensure a safe backstage environment
0-5 years of experience
- Train and mentor ushers to execute daily responsibilities and emergency procedures
- Solve any and all patron or staff issues quickly and professionally with minimal guidance
- Analyze and summarize attendance and activity in daily management report
- Assist up to 1000 patrons in finding seating and accommodate individuals with special needs
0-5 years of experience
Provided support to upper management relating to internal projects
- Handled venue issues and other general activities
- Utilized customer account databases
- Supervised a staff of 15-20 people
- Obtained knowledge of operating Ticketmaster’s complex computer program for selling tickets
0-5 years of experience
- Make schedules and train other employees
- Improve record keeping system
- Establish publicity team