- Featured in:
Find out what is the best resume for you in our Ultimate Resume Format Guide.
Additional Customer Service Resume Samples
Client Executive Resume Samples
No results found
0-5 years of experience
- Drive products and services for a global leader that enables the ability for businesses and service providers to transform their operations while delivering information technology as a service.
- $3.5 Million Revenue generation in New Accounts
- $4 Million Revenue generation in New Accounts
0-5 years of experience
- Developed/Planned client roadmapping strategies to effectively position consulting and post production support services for Workday HR and Financial solutions
- Established trusted stakeholder relationships on large enterprise clients including Motorola, Mastercard, ConAgra Foods, Finish Line, Illinois Tool Works and Lifetime Fitness
- Cultivated mutually beneficial relationships across Workday teams and developed in-person relationships with all in-region field offices
- Collaborated with Delivery & Legal teams to scope, develop, deliver consulting solutions
- Managed concurrent deal cycles, while maintaining accurate and timely customer pipeline and forecast data
- Provided ongoing support for marketing activities and events
0-5 years of experience
- Manage a portfolio of high level accounts which generates $2M in net revenue per quarter
- Develop strategic relationships with hospital executives resulting in four new long-term contracts signed this year with a value of $3M in revenue annually, or $10M over the life of the contract
- Prepare quarterly Business Reviews for C-Suite including; benchmarking financial and operational key performance indicators (KPIs), highlighting business trends, and providing executable strategies with significant return on investment (ROI)
- Slashed costs 30% in 2016 by helping hospitals locally negotiate pricing and fees utilizing customized reports highlighting comparable data trends across the industry
- Collaborate with the Upper Midwest Consolidated Services Center, LLC (UMCSC) ensuring my members hit their savings goals which resulted in a combined $25M savings in 2016
- Finished 2016 at 107% to quota and currently at 116% to quota in 2017 YTD
0-5 years of experience
Business development representative for a non-bank commercial real estate lender offering loans from $1,000,000 to $25,000,000 nationwide. Expertly prospected and qualified potential clients, and maintained correspondence throughout the loan process. Analyzed individual client and corporate financial information and documentation. Collaborated team of seasoned professionals from the worlds of technology, credit lending, and commercial real estate in a start-up environment.
- Averaged 150 outbound cold-calls per day
- Maintained and updated cliental database through Salesforce.com
- Qualified and pre-underwrote commercial loan applicants
- Knowledge of intricate commercial underwriting standards
0-5 years of experience
Returned to Verizon as the Senior Client Executive for the American Automobile Association (AAA), Nemours Foundation, and Marriott Vacations Worldwide Corporation; generating over $5 million in revenue annually.
- Secured new 3 year, $8M contract with AAA.
- Marketed and sold first professional services security engagement to AAA.
- Worked with Marriott to build international Private IP network, including managed services and CPE.
- Continue to cultivate relationships with Verizon’s vendors and business partners.
- Propose, present, and sell Verizon’s portfolio of products and services to increase sales and profitable revenue growth.
- Drive business solutions including network, managed services, security, unified communications, collaboration, professional services, and CPE.
- Enter daily activity and new opportunities in Salesforce.com.
0-5 years of experience
- Generate $25M+ in yearly revenue from newandexisting clients, growing business 25% YOY
- Achieved 2015/16 President’s Club (top 5-10% performer)
- Oversee business relationship, sales quota, and clientsatisfaction of 60+ large enterprise accounts
- Partner with software & solutions providers to drivenew business and attendanceto industry trade shows and corporate events
- Lead team of 7-10 specialist reps to win new business
0-5 years of experience
- Client Executive managing a small team of seasoned sales professionals on the Wells Fargo and JPMorgan Accounts
- Responsible for $55M book of business and dedicated resources supporting both accounts
- Achieved 180% of sales quota in 2016
- Doubled the amount of billed Revenue on Wells Fargo
- Penetrated new Lines of Business’s as well as strengthening existing relationships
- Worked with customers on regulatory, governance, security compliances
0-5 years of experience
- Led a team of four Client Executives responsible for IT client support at 11 health system non-acute healthcare facilities.
- Successfully developed and maintained positive business relationships with executives at all entities, including acute care hospitals, home health, behavioral health & others facilities. Responsible for ensuring clear and effective communication and customer satisfaction. Provided regular client project status and coordinated entity IT steering committees.
- Created and implemented communication plans. Developed and implemented an On-Call downtime communication process that improved entity leadership satisfaction with downtime communication to health system entities during unplanned system outages.
- Drafted and implemented an IT procurement Operational Level Agreement (OLA) with service lines and staff. A streamlined, more effective hardware/software procurement work process resulted and increased client satisfaction. Documented and drafted the new process, created rollout and communication plan and the implementation schedule.
6-10 years of experience
- A high achiever with the ability to effectively communicate with all levels of an organization and make significant contributions.
- Demonstrated current awareness and knowledge of all lines of Property & Casualty insurance relevant to the clients, including loss sensitive programs such as large deductible plans and captives.
- Initiated the renewal process in a timely manner including a Renewal Strategy Meeting with the client, market assessment, exposure/coverage review, and establishing renewal objectives.
0-5 years of experience
- Worked beside internal marketing operations to support new client implementation.
- Managed the ongoing relationship with top home loan servicing organizations.
- Owned the entire process of client support across all client departments.
- Responsible for and measured service delivery and account performance through client score card metrics.
0-5 years of experience
- Inside sales for telephone and internet products, including fiber-optic internet, Internet Dedicated Access, and VoIP systems.
- Responsible for lead generation and management.
- Calls range from 2-30 minute, resulting in an average of 35-65 cold and warm calls per day.
- Extensive use of Salesforce for all lead management.
- Rapport-building skills used frequently with customers over the phone.
0-5 years of experience
- Successfully transfer individuals’ household energy supplier to client’s option.
- Work individually and collectively on campaign methods for client.
- Ensure customer satisfaction with client following the transfer.
- Build and lead a team of client managers through campaign lessons and on-site training.
0-5 years of experience
- Connect clients to a product by determining their motives to purchase.
- Provided a personable and knowledgeable consultation unique to each client.
- Interact with client base through cold calling, face to face, and Internet inquiry.
- Build relationships with customers to increase the likelihood of repeat business.
- Closed deals with skilled negotiating.
10+ years of experience
Coordinate with executive level administrative professionals, clinicians, and physicians ensure client satisfaction and expand clientele across the Great Plains and Midwestern territories, including growth and development of clients and prospects to organization’s client base.
- Analyze organizations’ software, hardware and network requirements to determine and manage client needs in alignment with complex sales opportunities.
- Brief stakeholders on the business solutions of electronic medical record software, hospital information systems, and hardware business solutions.
- Effective and result yielding business development by establishing, maintaining, and growing relationships with stakeholders, including clients, new prospects, and non-client prospects.
0-5 years of experience
- Contact and develop consulting opportunities with prospective clients
- Create content and engage through social media marketing outlets
- Partner with IT and clients to deliver on-time project completion that exceeds their expectations
- Coordinate project proposals with senior-level consultants
0-5 years of experience
- Pitch and sell clients by using referrals, business to business approach and a city wide lead sheet to compile lists of prospects.
- Approach potential clients by utilizing business to business and phone solicitation.
- Managed and built a sales team, interviewing and recruiting them.
0-5 years of experience
- Assure all regularly scheduled client deliverables are accurate and provides on time
- Assign client support tasks are completed accurately and on time
- Conduct all communication with clients and with internal staff in a timely and professional manner
- Complete tasks at client request
- Utilize computer applications to access account information, enter data, create spreadsheets and create text documents
- Analyze, interpret, and respond to information about client needs, reconciliation, medical insurance claim and portfolio performance
- Perform research and prepare responses regarding account issues or inquiries and respond to clients
0-5 years of experience
- Responsible for revenues and sales targets across 15 client accounts in North America
- Build upon Executive relationships and understand their business models
- Drive business decisions toward Sabre products as incumbent solutions approach end of contract
- Managed sales opportunities within and outside my assigned accounts
- Responsible for contract negotiations and procurement relationships within my territory
- Communicates the client’s goals within Sabre and represent the client’s interests to internal
- Manage Delivery and Consulting exercises within my client base
- Continuously gather knowledge of competitors and reflect this within the Client Process
- High proficiency in Salesforce and MS Office including Outlook, PowerPoint, and Excel