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Customer Sales Associate Resume Samples
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0-5 years of experience
- Multitasked in fast paced, team work environment
- Increased sales by providing fast response to product needs
- Consultatively assessed customers’ needs and made appropriate recommendations that drove sales
- Managed cash on computerized system, balanced drawer with 100% accuracy each shift
- Provided outstanding response time on special requests of customers
- Supported management and team’s objectives by volunteering for extra shifts
0-5 years of experience
- Consistently led location in sales revenue sold, customer experience survey scores, and instrumental in improving local public perception as well as enhancing overall team morale.
- Shared best sales practices and approach with less seasoned employees and assisted them in being successful.
- Elected as team lead when locations general manager was not present. This included overseeing 17 employees and the overall locations production.
6-10 years of experience
Resolved an average of 1200 inquiries in any given month and consistently exceeded performance benchmarks in all areas (cash sales, product sales, survey scores, call quality, and efficiency metrics)
- Provide a seamless delivery of service by developing appropriate ways to strengthen sales relationships with each customer
- Managed a high-volume workload within a deadline-driven environment
- Demonstrated an ability to sell additional product solutions to customers by asking effective questions to determine customer goals and align the goal with Company products
- Able to thrive in an ever changing environment while excelling in job performance including cash sales, product sales, survey scores, call quality, and efficiency metrics
6-10 years of experience
Resolved an average of 1200 inquiries in any given month and consistently exceeded performance benchmarks in all areas (cash sales, product sales, survey scores, call quality, and efficiency metrics)
- Provide a seamless delivery of service by developing appropriate ways to strengthen sales relationships with each customer
- Managed a high-volume workload within a deadline-driven environment
- Demonstrated an ability to sell additional product solutions to customers by asking effective questions to determine customer goals and align the goal with Company products
- Able to thrive in an ever changing environment while excelling in job performance including cash sales, product sales, survey scores, call quality, and efficiency metrics
0-5 years of experience
Opened new accounts, upgraded existing services, sold new services, bill payment.
- Placed 3rd on National Company list for most activations and customer upgrades
- Outperformed sales goals in each measured period.
- Responsible for retaining customers from cancellation
- Managed a high-volume workload within a deadline-driven environment.
0-5 years of experience
- Reviewing, proposing and renewing customer contracts for Verizon lines of business for residential consumers including FIOS, home phone and internet service packages.
- Identifying sales opportunities and securing sales revenue that can contribute to the customer’s commitment during the contracting event.
- Consistently exceeded sales goals and received platinum award recognition which is the highest sales achievement within the organization.
- Promoted to Internal Help Desk to assist in customers in a supervisory capacity with escalations and difficult account issues and also acted as a resource for Customer Sales Associates.
0-5 years of experience
- Developed familiarity with products and sales items to be able to respond to client inquiries
- Maintained an atmosphere of enthusiastic customer service
- Established relationships with colleagues to execute team effectiveness that transcended towards customers’ needs
0-5 years of experience
Certified Trainer to ensure new hires develop skills and learn policies according to the direction of the organization.
- Ability to handle stressful situations and delegate responsibilities to ensure customers are having a great dining experience.
- Team-oriented focus to ensure customer satisfaction
- Provide extensive customer service in a fast paced/ high pressure environment.
- Extensive knowledge of all available products available at [company name] Restaurant. Enhancing client awareness and resulting in up-selling opportunities.
- Extensive cash management skills applied to tipping out teammates and balancing all receipt of sales.
10+ years of experience
Handled returns and sales daily both behind the Customer Service counter and on the sales floor
- Performed nightly audits on registers and the store safe at the close of business and also prepared the daily deposit
- Reviewed and processed customer fundraising orders
- Handled customer service issues/complaints daily
6-10 years of experience
- Customer liaison and primary point of contact for all customer requests, including customers that wanted to commence or terminate home phone service, upgrade, and/or add additional phone lines
- Transcribed all DSL orders, and ensured all orders were processed in a timely manner
- Performed various administrative duties when needed, such as answering phones, copying, and filing
- Built and solidified relationships with customers through excellent communications skills
- #1 in Sales in the State of California five of the six years employed with [company name]
- Top 100 in Sales nationwide, won all paid vacation to Louisiana
0-5 years of experience
- Performed as a Leader In Training until beginning school
- Maintained and created visually appealing and effective displays for the entire store
- Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience
- Identified and apprehended shoplifters during the holiday season
0-5 years of experience
- Interacted with customers on a daily basis and provided quality customer service
- Effectively maintained store displays
- Listened to customers’ needs and assisted them in locating proper product
- Initiated sales and ensured customer satisfaction
0-5 years of experience
Welcomed customers into the store and helped them locate times.
- Followed merchandising guidelines to present visually appealing displays
- Cleaned and organized the store, including the checkout desk and displays
- Answered customer telephone calls promptly and in an appropriate manner
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
0-5 years of experience
Provide operational support and assistance to ten Financial Advisors and their clients.
- Prepare, process and manage all accounts for newly acquired and existing clients involving opening of new accounts, Margin, Options, ACAT’s, account updates, outgoing checks and wires to clients, LOA’s for clients, and trade corrections on behalf of the Financial Advisors.
- Organize and complete quarterly reports and billing for managed clients and oversee follow-through of quarterly payments.
- Perform general office duties including maintaining client compliance files, address customer inquiries and resolve account issues.
- Serve as a liaison between clients and Financial Advisors to answer inquiries and settle issues.
- Process and complete trades regarding client orders.
0-5 years of experience
- Maximized sales, effective planning and order writing, as well as supporting and completing activities such as merchandising, shelving and pricing, the Sales Associate acts as a sales expert to retail stores.
- Established and maintained rapport with key store individuals while providing outstanding customer service.
- Maintained a timely and accurate call schedule, while providing order writing and selling support on multiple territories covering the absence of a Sales Rep who may be on vacation or a leave of absence.
- Identified and communicated individual store problems and opportunities to the appropriate Mondelēz International personnel.
- Used strategic and consultative sales processes to understand customers’ needs
- Integrated sales skills with knowledge of financial data and profitability requirements to increase the cost-effectiveness and economic performance of MondelÄ“z International and the customer’s business.
- Generated and implemented new and unique ideas and solutions to capitalize on opportunities to benefit customers and Mondelēz International.
- Fully used sales and order management systems and technologies that ensure exceptional customer service while proving cost-effectiveness for customer.
0-5 years of experience
Assisted Account Managers in maintaining client relationships by providing support with procurement, special requests, accounting and shipping issues, and maintaining client records.
- Created a budget product plan for contract facilities to maintain the needs of their facility.
- Created and distributed marketing materials and informational packets to clients.
- Trained new department members as needed.
- Made recommendations and worked to improve department business processes.
6-10 years of experience
Manage technician schedules
- Created time saving battery storage procedure
- Diagnosed and Serviced vehicles using AllData system
- Assisted customers through service process
- Reconciled end of day cash and credit accounts
6-10 years of experience
Manage technician schedules
- Created time saving battery storage procedure
- Diagnosed and Serviced vehicles using AllData system
- Assisted customers through service process
- Reconciled end of day cash and credit accounts
0-5 years of experience
Designed business cards, post cards, banners and other promotional print media for customers.
- Gained design experience in Adobe Photoshop and Adobe InDesign.
- Increased my knowledge in sales techniques.
- Assessed and provided for customer’s needs.
6-10 years of experience
Provide customer services in various departments of the store such as merchandise quoting, installing sales services, and demonstrating new products.
- Manage daily internet orders, on top of regular tasks, in a time effective manner.
- Merchandising schematics: place new products that aren’t selling and merchandise them in an end cap.
- Maintain a clean and organized work area: Sweep, dust, organize, and re-tape open merchandise.
- Resolve customer issues in an appropriate manner.
- Sell add-on merchandise such as supplementary items, installation services, and extended warranties.
- Sell on average of $2,000 in merchandise weekly as a part-time employee.
- Overcome customer language barriers with use of technology and nonverbal communication methods.
0-5 years of experience
- Achieved a Homer award for showing perfect customer service that was described as “second to none” from my employers.
- Maintained the ailes in the department clean with no sign of any safety hazards for an enjoyable shopping experience.
- Worked as a garden associate and also as a backup cashier when help was needed.
- Trained approximately 7 people during my employment
0-5 years of experience
- Assisted clients as needed and helped with personal clothing styles
- Met and exceeded sales goals by creating marketing strategies and utilizing promotions
- Operated cash register and organize store on down time
- Worked at a fast efficient pace so clients can receive exemplary service in a timely manner
6-10 years of experience
Responsible for prompt and accurate retrieval of specific customer paint color requests
- Recommended color selection for customer projects both indoors and outdoors
- Assisted customers with various product inquiries
- Worked as a sales associate in various departments such as home décor and lawn and garden as well as being a cashier
6-10 years of experience
Responsible for the promotion of the product through explaining the importance, benefit and comfort
- Responsible for the building and maintaining the business-to-business attitude
- Ensure that the customer receives the highest class service
- Responsible for recruiting and training of new hires
- Take particular measures for loss prevention
- Deals with the customer queries and problems and troubleshoot them
0-5 years of experience
- Maintained clean and safe working environment.
- Assisted in areas of fitting room and re-stocking merchandise.
- Assisted other workers with meeting their operational goals.
- Worked with customers to decide on purchase as well as product knowledge.
- Provided prompt and efficient responses to customers at all times.
- Perform daily recovery to ensure a neat, clean and organized store.
0-5 years of experience
Received merchandise, check records and package orders
- Stocked merchandise out and onto the sales floor
- Organized packages and stock rooms
- Assisted customers with any questions or concerns regarding general merchandise and sale items
- Provided accurate cash handling duties (cash/debit/ credit transactions, gift card/ coupon payments)
- Maintained sales floor (customer returns, replenishments, stock/inventory, light housekeeping)
0-5 years of experience
Help setup store floor for merchandise and set merchandise for the grand opening.
- Provide all aspects of customer service.
- Prepare merchandise for purchase or rental, and display merchandise to promote sales.
- Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
- Check out the customer, receive different forms of payments, bag / wrap items.
- Inventory stock and requisition new stock.
- Clean shelves, counters, bathrooms, break room, parking lot, and floors.
0-5 years of experience
- Assisted customers to appropriate areas throughout department
- Greeted customers and assist with purchases
- Cleaned and organized department in detailed manner
0-5 years of experience
Answered customers’ questions about merchandise and advise customers on merchandise selection
- Itemized and totaled customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases
- Took inventory or examined merchandise to identify items to be reordered or replenished
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise
- Received, opened, unpacked and issued sales floor merchandise, cleaned display cases, shelves, and aisles
- Compared merchandise invoices to items actually received to ensure that shipments are correct
- Requisitioned merchandise from supplier based on available space, merchandise on hand or customer demand
0-5 years of experience
- Addressed incoming phone calls and emails from past and prospective customers to take orders.
- Assisted with order issues and provided limited technical support.
- Pro-active customer relations including notifying customers via phone and email of order problems.
- Suggested featured equipment to prospective customers.
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[Customer Sales Associate]
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
