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6-10 years of experience
- Increased membership by an average of 50 new members per year. Responsible for $3.2M membership budget.
- Developed sales and marketing collateral; coordinated internal communications and survey program.
- Hired, trained and coached 3 Recreation Directors, 5 Camp Directors and staff.
- Collaborate with team members from all functional areas.
- Promoted to Assistant GM with oversight responsibility for several functional areas of club operations.
0-5 years of experience
Development and implementation of local membership marketing plan.
- Successfully increased membership enrollment by 38%; $220,000 net revenue increase.
- Managed departmental operating budget.
- Coordinated and participated in Club member functions.
- Edited and published monthly newsletter, The Scratch Pad
0-5 years of experience
- Hire, train and Supervise 6 full time Membership Specialist in the Omaha office. Direct their work through task assignments, goal setting, regular meetings and annual performance reviews
- Develop, implement and evaluate annual girl and adult member goals to ensure membership growth
- Solve troop related conflicts and financial issues that escalate to management level
- Develop and maintain department budget
- Maintain accurate records on staff, evaluations and budget
- Ensure all forms used by staff are consistent, accurate and in ready supply
- Work collaboratively with marketing and program teams to develop campaigns and initiatives for recruitment and retention
0-5 years of experience
Welcomed and answered membership questions
- Toured and sold memberships and personal training
- In charge of all gym related customer service inquires
- Made phone calls and emails to leads to increase new member growth
- Ensured high quality service to all members
10+ years of experience
- Providing optimal members service to legal professionals from all over Maricopa County
- Planning/coordinating member events, creating marketing materials, and managing website content
- Responsible for written member communication, member recruitment campaigns as well as presentations at law schools and law firms
- Experience in meeting preparation such as creating agendas, board reports, monthly membership statistics, taking meeting minutes, and providing supplemental materials
- Managed association database and annual billing for 3,000 association members
0-5 years of experience
- Develop and execute strategic plan to achieve sales targets and to expand the company’s customer base.
- Develops programs and initiatives designed to increase membership. Updates and distributes information to current members as well as prospective members.
- Increase product awareness through chamber functions, city wide cold calling, public relations and advertising campaigns.
- Build and maintain strong, long-lasting customer relationships.
6-10 years of experience
Financial Reporting and Analysis for the Chamber Board of Directors including but not limited to the following: 2 year comparison, cash and accrual basis, profit & loss, balance sheet, customer balance detail, budget vs. actual, open invoices, transaction list by customer and statement of financial income and expense.
- Entered all AR/AP full cycle
- Responsible for all record filing
- Monthly Bank Reconciliation
- Made collection calls and arranged monthly payment plans
- Bank Deposits
- Entered Paycheck into Quickbooks
- Greet Guests and Visitors
- Answered and directed phone calls
- Responded to general email box inquiries
- Maintained Smooth Office Flow
0-5 years of experience
- Answer high volume calls, troubleshoot customer service issues via online chat, phone or skype.
- Recruit potential athletes
- Manage warehouse inventory and shipping/receiving
- Fulfill high volume U.S. and International orders
- Keep warehouse properly labeled and organized.
- Schedule and coordinate meetings, appointments, and travel arrangements for athletes.
- Assist with athletic photo shoots and events
- Fulfill high volumes of data entry
0-5 years of experience
- A/R and A/P
- Help to create company documents and policies
- Create vendor files and set up offices
- Order supplies, office furniture and equipment
- Join local Chambers of Commerce and represent the company at chamber functions
- Work with Events Manager to organize and execute club social events
- Sell club memberships
- Respond to members’ complaints and concerns
- Meet with marketing vendors and website developers to create company branding
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Membership Director
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
