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Information Systems Analyst Resume Samples
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6-10 years of experience
Administered a network with almost 1500 users, providing network and local level support for a variety of applications and databases.
- Acted as project lead for numerous implementations, coordinating across departments, and modifying processes as necessary to meet customer needs
- Performed job functions in accordance with policies set forth by the Information Security Officer and applicable State and Federal laws.
- Assisted end users in the access and implementation of administered programs and equipment.
- Effectively communicated problems and solutions with my IT team, supervisor, chain of command, and local staff.
- Modified a commercial database package utilizing a barcode technology for the inventory of all information systems assets. Created a secondary database to increase the flexibility of reporting for this barcode system.
- Acted as supervisor in the absence of the regular Information Systems manager
0-5 years of experience
Managed and maintained efficiency of more than 900 users accounts and 700 computer systems
- Conceptualized, designed, and set up an entire IT network and infrastructure for the Battalion Headquarters and company buildings while deployed to Iraq
- Responsible for the Battalion’s Information Management Office IT Team
- Administered change of computer operating systems from Windows NT to Windows 2000
- Provided primary leadership in overseeing Very Small Aperture Terminal (VSAT) for Brigade Combat Team with the 1st Cavalry Division
- Awarded Army Commendation Medal for exceptional leadership while deployed with the Division to Iraq
0-5 years of experience
Served as level 3 application support for electronic medical record (EMR). This included monitoring ticketing system, troubleshooting issues with software, hardware and servers, performing on call support.
- Served as system administrator for Dragon Naturally Speaking. This included performing all software installs, troubleshooting issues with application software and hardware, working with vendor to resolve major issues and to discuss updates and purchases.
- Served as system administrator for Orion. This included monitoring web applications, performing clean up services on application servers and working with vendor to make changes and resolve major issues.
- Led, planned and executed upgrade of new version of dragon to over 400 users.
- Learned and became primary support of Orion within a week with minimal outside training.
- Resolved over 5000 tickets using Heat ticketing system.
0-5 years of experience
Designed and implemented a systems upgrade plan and assisted staff with applications and file conversions
- Supervised network operations at remote office facilities and responsible for troubleshooting various issues
- Oversaw an active database to maintain current client information and generate vital job status reports
- Performed needs analysis and helped to source and purchase computer hardware, software, and accessories
6-10 years of experience
Summarized operational effectiveness related to cost and enhancing quality in alignment with discrete government policy compliance by identifying deficiencies in system data processing
- Supervised software testing for processing 60,000 personnel records to headquarters Marine Corps
- Initiated innovated resolutions to system challenges, consulting with management to accomplish technical & business goals
- Administered database support for over 200 office users of the Marine Corps Total Force System (MCTFS) and Unit Diary Reporting
6-10 years of experience
Led team in implementation of a network based imaging data capture system
- Implemented best practices and documentation for imaging system users
- Supervised document imaging and processing group of up to 10 team members
- Performed day-to-day administration and support of networked system consisting of high-speed production document image scanners and workflow workstations
- Acted as liaison between vendors, system users and senior management team
- Conducted needs assessments and research for additional business opportunities
10+ years of experience
Acted as primary administrator of legal department’s application. Responsible for maintaining and developing company’s functions in the areas of service and customer data integration. Successful in resolving customers’ concerns in both corporate and field environments. Works well under pressure both independently and as part of a team with minimal supervision.
- Under the direction of Legal Management, provided systems administration support and maintenance for the Corporate Legal Management Program and the Document Management Program.
- Ensured (as part of a team) the integrity of Legal’s system which houses Legal’s entire database.
- Trained new users in the use of the legal system. Offered refresher training to existing users.
- Assisted in the development of training manuals.
0-5 years of experience
Created and maintained the integrity of multiple Organizational Units and Group Policies for computers and users located within the Active Directory.
- Maintained multiple Forensic investigations for our Legal and Human Resource departments.
- Researched and enforced Patches for 36,000 computer clients consisting of various Operating Systems using Windows Software Update Services (WSUS) and Systems Management Server (SMS).
- Created automated Operating System build that would grant support technicians the ability to rebuild computers in less than 20 minutes with additional key applications and patches for deployment.
- Worked with multiple application teams to build out custom application images through AdminStudio for deployment through SMS.
- Lead monthly meetings for reviewing of patches to determine criticality and risk prior to deployment to the infrastructure.
- Designed and maintained our team Sharepoint site for project tracking and scheduling.
0-5 years of experience
- Performed remote and in-person troubleshooting for 2,500+ users and 6,000+ systems, personally averaging 2,200+ requests annually
- Developed technical and end user documentation
- Managed various projects including: major software/hardware upgrades, software development, and asset management
- Coordinated schedules of up to 15 technicians to accommodate personal, work load, and contractual requirements
0-5 years of experience
Provided remote analysis and support for domestic and international hotels using Opera Property Management System (PMS).
- Wrote and maintained system and user documentation in Clarify Case Management Application.
- Configured operating systems, printers and ensured network connectivity.
- Installed, configured, troubleshoot, and maintained desktop and server hardware, operating systems and software systems.
- Served as a contracting officer’s representative (COR) for contract employees.
- Directs and/or assists in directing vendors/contractors in the installation, integration and maintenance of computer hardware, and operating systems.
- Created a user-friendly method that improved trouble ticket processing time.
- Resolved network issues utilizing various troubleshooting utilities such as ping, trace route, etc.
- Worked with the C&A team to support the implementation of NIST Standard-related Special Publications in areas of planning, training, and preparation for contingency and disaster recovery operations.
- Utilized and applied knowledge of C&A guidelines (SP 800-37), and the documentation and preparation of related documents.
- Supported a wide variety of different platforms, operating systems, applications, and desktop configurations.
0-5 years of experience
Provided primary technical support for the electronic file image storage and management system for the Laboratory Clinical Information System
- Performed application tests and ongoing maintenance for the laboratory systems and databases
- Administered the company’s web-based patient portal system, Blue Iris
- Oversight of project development, software validation, and quality assurance testing for software upgrades
- Reviewed operating procedures and optimized efficiency
0-5 years of experience
Provided installation, technical and operational first and second line of support and problem resolution for computer systems, equipment, software, hardware and network connectivity.
- Setup and configured desktops and laptops for local area networks.
- Performed software and hardware upgrades for desktops and laptops.
- Setup and configured Microsoft Outlook and Microsoft Exchange for users.
- Setup and configured desktops and laptops for networked printers.
- Installed and maintained security patches for Internet Explorer, Windows 2000 and XP.
- Provided ongoing troubleshooting helpdesk support via phone and in person for users.
0-5 years of experience
[company name] is a healthcare consulting, audit, and forensic services firm specializing in understanding how information and money move in healthcare.
- Requirements management and communication for the development of organization wide web portal using BABOK 2.0 framework and SDLC practices which facilitated employees to work remotely
- Modeled Business Process flow for regulating forensic analysis based on Healthcare Continuum
- Performed data management, forensic analysis and reporting on healthcare electronic billing data
- Responsible for running monthly and yearly audit algorithms for client-facing reports
- Generated info-graphics and process flow diagrams supporting depositions in insurance claims
- Tools used: MySQL, MS Access, MS Excel (pivot and vlookup), MS Visio, MS Project, VB Macro and SAS 9.3
0-5 years of experience
- Diagnosed and troubleshooted errors in the ordering and reporting systems
- Identified, communicated, and solved purchase order problems while directly interacting with all levels of the merchant support organization including operations and logistics
- Acting System Owner of the merchandise ordering systems and the weekly/monthly selling recap report system
- Managed four employees and ensured they completed their assigned tasks
- Worked with vendors to comply with UPC catalog and Electronic Data Interchange (EDI) setup
10+ years of experience
- Responsible for the functionality of +200 computers in plant: hardware and software
- Assisted with transition from Novel Netware to Microsoft Active directory which included setting up user accounts, adding users to Active directory and giving users access to network drives
- Analyzed network issues and assisted with network maintenance and functionality
- Diagnosed and resolved computer and printer issues as a help desk team member
- Set up and maintained computer systems for staff and production lines
- Experience with TCP/IP, DHCP, and DNS
0-5 years of experience
- Directly involved in the design, implementation, and maintenance of automated and manual
- Installation/Testing/Maintenance/Documentation of authorized programs with specific focus around end user application support
- Analysis of current operation procedures in a proactive effort to identify and mitigate business
- Interacted with diverse customers routinely, promoting communication and customer service
- Implemented the electronic health record into a 1000 bed facility with a primary concentration on end user requirements
- Documented procedures and guidelines related to daily job functions
0-5 years of experience
An independent accounting and advising firm that offers a full range of services. The scope of the Information Systems Analyst position included System Administration, Database Administration, System Analyst and Support roles.
- Lead analyst responsible for coordinating all desktop support operations, including hardware and software upgrades.
- Designed and implemented new software roll-out process.
- Designed consulting strategy for technical services provided for internal and external clients.
- Created training manuals to facilitate new user setup and new workstation rollout.
- Maintained LAN, routers, switches and Enterprise and Exchange servers as well as SAN and NAS devices.
Data Systems Administration Cover Letter Examples
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Information Systems Analyst
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
