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Mis Specialist Resume Samples
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10+ years of experience
- Responsible for maintaining accurate and complete statistical records for up to eleven of [company name]’ federally funded programs, utilizing the State’s automated system.
- Provided technical assistance to both [company name] and subcontractor staff concerning standardized reporting procedures to ensure efficiency and continuity.
- Created specific and detailed reports gathered from program data as needed for management and /or subcontractor staff.
- Reviewed, recommended and revised forms and procedures utilized in the management information system.
- Analyzed directives related to reporting and implemented improvements or changes as appropriate.
- Conducted eligibility file reviews for [company name]’ multiple employment and training programs.
- Served as back-up to receptionist on a regular basis operating a multi-line phone system as well as directing incoming customers.
- Entered customer data into [company name]’ tracking system and scheduled appointments for incoming clients.
0-5 years of experience
- Provides sole tier II & III hardware and software support functions for active directory administration and network support for 157 PC workstations, 3 commercial Konica Minolta 653CE peripheral printer/scanner devices for day to day operations
- Managed $1.5M financial resources allocations, ensured appropriate use of equipment, system upgrades, and strict adherence to software licensing rules operations budget
- Administered integrated upgrades to Cisco 7940G VOIP telephone system with Tandberg 880 video teleconference equipment and Cisco Telepressure CTS-DV10 wireless controller for one button start up configuration
- Redesigned current HP Procurve 5901 5 XL 24 port modules (120) 10/100 Mbs network switch system, upgraded to 3 stackable Cisco Catalyst 2960G POE+ 48 port (144) 100Mbs/1Gbs LAN network switch configuration that demonstrates competency with network design to increase quality of service with in place Cisco 2901 router
- Demonstrated troubleshooting skills, after hours call in for network outage, evaluated LAN network HP Procurve 5901 switch, module 5 completely dead shorted out by lightning strike nearby, replaced, ran diagnostic for internet speed to full operations
- Evaluated network performance, called in by Master Control for parameter security cameras and fence controls inoperable, determined Department of Correction Motorola XJT-100A radio spiking power with transmissions. Isolated radio to individual power circuit, eliminated parameter PC shutdowns and possible prisoner escape
- First choice to participate in major network installation Department of Corrections facility conversion to private contractor remodel, Installed 3 layer Cisco POE+ 48 port 10/100 Mbs, connected cat 5 cables to 200 port terminal base, imaged 55 HP Prodesk G2 desktops, married with Cisco 7940G VOIP telephone systems configured to specific office needs in 3 days
- Security administrator of systems, assigned local domain log-in profile and passwords; ensured users have appropriate AD/ group policy access to perform assigned duties
- Performs daily backups with Buffalo Terastation 3400 12 TB NAS, managed with Executive backup software and restores when required
- Administered diagnostic troubleshooting on Ciena 3930 AT&T Internet service delivery switch, interfaced with vendor AT&T helpdesk for immediate technician deployment, found severed outside line into communication terminal, resolved total network outage
10+ years of experience
Configure, support, and troubleshoot various routing protocols across WAN, core and distribution layers.
- Responsible for Maintenance, Support, Trouble Resolution, Root Cause Analysis and SLA maintenance for large, enterprise LAN and MAN environment.
- Analyzed and troubleshoot network performance issues.
- Analyzed hardware and configuration requirements and make subsequent changes to hardware and software to meet test objectives while balancing resource availability and performance.
- Detailed schematics, planning, installation and support of network communication systems
- Troubleshoot, update, repair hardware/software
- Website maintenance and updates
- Quickly arrange repair for hardware in occasion of hardware failure
- Disaster recovery planning
6-10 years of experience
- Responsible for data entry and tracking of program customers.
- Operate keyboard to enter customer data into computer.
- Review customer files for completeness and correct order of content.
- Analyze data to ensure customers are entered and closed out of activities according to program guidelines.
- Assist with retention and clerical duties.
Data Systems Administration Cover Letter Examples
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Mis Specialist
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
