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10+ years of experience
Managed network, Windows server, UNIX server, desk top and helpdesk support teams.
- Built a high available, fault tolerant, Gigabit infrastructure for global customer and ASP networks resulting in zero down time to date.
- Guided server support teams who expanded server platforms from 30 to 160 servers in 12 months.
- Introduced storage area networks and network attached storage supporting 20+ Tera bytes of data.
- Managed Y2K, disaster recovery, incident management, change management and network security.
0-5 years of experience
Developed a Wireshark dissector for the ISAKMP on IKEv2 security protocol using the HAIPE IS (High Assurance Internet Protocol Encryptor Interoperability Specification) Encryption special payloads in Linux and C
- Created a network test lab for designing network architectures and testing network protocols and applications using Cisco 3945e, 3750, ASA-5500 and Juniper M-Series routers, switches and firewalls. Developed OSPF/BGP/MPLS networks
- Modified the IP layer software in the Linux kernel to test the flow-control between a router and a modem. This software was developed in C and tested on a Linux system
- Developed scripts for automating the test and system startup of the remote devices running on Linux. The scripts are written in bash, python and JavaScript
- Developed and implemented an IETF draft for adding Range Extension to the OSPF routing protocol. Used the Green Hills Multi2000 tools, IntegrityOS RTOS and GateD network stack
0-5 years of experience
Designed and implemented a reliable, secure, and fault-tolerant high-speed network infrastructure utilizing multiple WAN technologies and devices.
- Developed IT security incident response process. Manage the response to all security-related IT incidents within the organization.
- Managed implementation and daily management of Solarwinds.
- Manage day-to-day activities, professional development, and project assignments of personnel assigned.
- Designed and implemented VLANS to separate Voice, Data and ATM traffic.
- Managed CISCO routers and switches as well as HP switches.
0-5 years of experience
SCCM Management to monitor existing software and push new software and updates across the network
- Created and maintained secure server and client environment
- Perform user account management, backup/restore/recovery actions, preventive maintenance, and implementations of security patches and policies activities as required.
- Remote troubleshooting via Remote access and Spicework Ticket System
- Deployment of software processes such as, establishing the executable components of software, installing patches and upgrades, and software life cycle.
0-5 years of experience
- Provides service delivery solutions for AT&T Shell IT Services accounts to deliver contracted services to customers, while establishing, maintaining, and enhancing services for the client and the corporation. Interfaced with circuit and hardware teams as well as project managers to establish fast networking service to over 40 international customer sites in six months.
- Improved customer service with excellent communication, interpersonal, and leadership skills serving as a vital link between Project Managers, Designers, and Sales teams including 6th level escalations.
- Resolved a number of network site engineering issues. This was accomplished by the identification of problem, interfacing with peer engineers in other organizations, and performing root cause analysis tasks. In most instances the result was the establishment of strong customer relationships as well as strategic alliances with other support organizations.
- Developed a structured cross-organizational approach to track orders through the process flows. The result was an improvement in order accuracy and on time delivery of all customer related orders for telecommunications connectivity (including ATM, Private Line, Frame Relay, Ethernet, MPLS, and VPN).
- Identified process flaws relating to customer billing. Tracked discrepancies, and adjusted customer process flows which eliminated misdirected bills to the customer. The result was a decrease in accounts payable issues.
- Known and respected as SME for facility diversification strategies with an emphasis on last mile. This was the result of consistent partnership with stakeholders in site, sales, and engineering. Post-implementation organizations in billing and fault resolution also benefited from the improved communications.
0-5 years of experience
80% travel to client sites nationwide to migrate and transform their data centers
- Worked directly with Project Managers, Practice Managers and DCE’s in planning and execution of project milestones
- Attended, conducted, and organized meetings with high ranking corporate officers to report progress and setbacks.
- Worked with MS Project 2010 to keep track of deadlines
- Managed personal expense reports
6-10 years of experience
Manage and directed teams of 10-15 Network Consultants to provide Networking, Computing, and Equipment Design and Solutions geared for the Mid-Market Segment
- Managed successful Technical Sales opportunity development and closure for $140M sales objective. Additionally, responsible for managing working environment between sales and operations teams.
- Directed Team development and education in product knowledge and technical skills. Instituted bi-weekly ‘Engineer to Engineer’ professional sessions and technical training for sales teams to leverage team knowledge. Attained yearly Certification and Training Hours.
- Development and Delivery of Organizational Dashboard for Leadership Review using Data Driven Metrics to ensure Yearly Goals Attainment.
- Drove adoption of Social Networking and Collaboration Tools to increase communication and Productivity between Functional teams.
- Successful Implementation of a Solution Design Review Process to ensure that Proposed Solutions meet Functional and Strategic Goals. The process impacted error reduction in Designs and improved Customer experiences.
0-5 years of experience
Responsible for update and install Windows 7, XP, Vista and Microsoft Office Suite software.
- Install, troubleshoot, repair and update individual PC workstations, laptops, and peripherals.
- Implemented and updated virus protection software, perform system scans and remove any detected viruses, spyware and malware.
- Troubleshoot and resolve PC problems including: connectivity, basic email setup, and new user training.
0-5 years of experience
Planned, designed and provided problem resolution on mission critical production networks serving [company name]’s entire Northeast Region spanning five states and ten offices. Developed technical network strategies, including implementation and integration of networks based on business needs analysis. Conducted network baselining, capacity planning and analysis on all regional office network segments.
- Managed a team of three network analysts.
- Project manager and lead network architect for network infrastructure build-out projects for new and existing offices. Responsible for financial management of multi-million dollar budgets, equipment provisioning, vendor management, build-out planning, design and implementation of networks for offices ranging in size from (15) to (3000) users.
- Prepared annual budget for network infrastructure for all Northeast Region offices.
0-5 years of experience
Documented design standards and updated website documentation for existing designs to reflect changes in various architecture
- Responsible for web trend analysis and RMON database through programming and Perl scripting
- Evaluated and selected enterprise networking hardware
- Provided architecture input and support for troubleshooting of Ethernet Switches, Routers, Firewalls, Load-Balancers, VPN concentrators, and Network Servers
- Worked on sales team in support of enterprise customer
0-5 years of experience
Assisted with Contract project, which resulted in helping process over 2,000 Medicaid/Provider contracts
- Log contract data information into Intuit QuickBase.
- Assisted in logging information regarding provider exclusion information.
- Made outreach phone calls to providers & ancillary providers looking to obtain information to process claims.
- Developed positive working relationships with team members in department.
0-5 years of experience
- Provides technical account management and strengthens business relationships between premier customers by being a trusted advisor.
- Delivered Telepresence solutions and services to customers and conducted onsite user support and training.
- Managed multiple customer and client accounts and provided business consulting services for clients in regards to Telepresence systems.
- Implemented onsite network path assessments testing of customer’s site to site endpoints and documented test results to be presented to management.
- Presented details on the state of the network during quarterly business reviews with leadership and engineering teams.
- Managed Telepresence system deployments and integrations on customer’s sites and coordinated with Cisco Partners to schedule resources to complete on site room readiness assessments, network path assessments, and Telepresence installations across North America.
- Verified the post installation deliverables to the customers, for quality assurance and prepared post installation reports for senior management.
0-5 years of experience
- Developed a Low Level network design for World Wide Technology (WWT) client Louisville Water Company (LWC). Reviewed network topology diagrams, device configurations, and application functionality to develop a network design for LWC that would develop network segmentation and provide Quality of Service (QOS) across the LWC 100mb core backbone network.
- Created a network design that created separate data, voice, wireless, and printer networks at each 7 LWC locations, designed DHCP to be locally generated by the site distribution router, transitioned from a Layer 2 switched network backbone to a routed network backbone utilizing the EIGRP protocol, established QOS policies to be implemented on the network backbone.
- Identified possible network threats/issues, recommended network improvements that would provide failover/redundancy, briefed LWC engineers/managers on best practice network design standards and setup of QOS policies.
0-5 years of experience
Assigned and maintained up to 15 very different client infrastructures.
- Daily documentation updates for each visit to a client.
- Designed and deployed a wireless solution for a Long Term Care Facility with 40 Access Points.
- Managed over 250 VMware Guests on 26 hosts across five different client sites.
0-5 years of experience
Lead team of network engineers and cabling contractors
- Performed network hardware upgrades of 4500 and 3850 Cisco Catalyst switches
- Installed, configured and troubleshoot Cisco Aironet 3700 series access points
- Performed pre and post RF wireless survey using Fluke Networks AirMagnet software
- Designed access point placement to supports asset tracking for schools and administration buildings
0-5 years of experience
Network Consultant for network migrations and re-architecture. Responsible for project, architecture, engineering actives.
- Executed merger, build our and migration of sites for financial customer
- Deployed multiple Riverbed Appliances and restructured current architecture for optimal performance
- Deployed LWAP at multiple sites, leveraging Cisco Prime and 3850 switches.
- TTU and migration for managed WAN services for multiple sites.
- Wrote multiple proposals for network upgrades, assessments and migrations for successful contract bid
- Verified/validated BOM for multiples site builds.
- Designed architecture/LLD, defined equipment build, and built project schedule for wide network refresh
- Designed architecture/LLD, defined equipment build, and built project schedule to build two new data centers replacing existing three data centers.
- Designed new WAN architecture for multisite customer.
- Documented global enterprise and standardized documentation/procedures
0-5 years of experience
Responsible for the full range of provider relations and service interactions on behalf the Managed Care Plan to include State contract Medicaid program, including working on end to end provider claim and provider business office functions, ease of use of tools available for providers and future service enhancements, training and development of provider education programs.
- Successfully responsible for developing strong relations with designated providers, identifying opportunities and threats, including network composition gaps, and remediating operational short-falls and researching and remediating claims.
- Notified leadership of opportunities and threats within their network of providers as well as staying in collaboration with provider networks to maintain a database of physicians and ancillary providers participating in managed care contracts for the areas and/or providers for which they are assigned.
- Manage a provider network, to include the administrative, provider education and provider resolution functions related to the provider network. Acts as a liaison between contracted payors, providers and ancillary providers to promote superior customer service in the area of provider relations.
- Assists providers with questions and problems, disseminates information and provides in-service training and materials regarding Client’s policies, procedures, benefits, etc. to the providers, their administration, and staff.
- Maintain a database of all participating providers and maintains central data files to ensure all required information is properly documented.
0-5 years of experience
Creates and/or manages cooperative working relationships with providers and through personal visits, correspondence and telephone contact.
- Educates providers and Aetna Staff, including assessing needs.
- Developing training educational materials. Training appropriate audiences/customers (contractual requirements, policies and procedures).
- Implements network development and refinement strategies.
- Conducts and manages ongoing audit of provider information.
- Provide issue resolution and complex trouble shooting for providers.
- Works with local contractors and GM to insure contracts comply with policies and guidelines and if exceptions are necessary ensure the ability to administer those non-standard contracts.
- Monitors agreements containing specific time-limited provisions to ensure adherence to expiration dates.
- Monitors multi-year contract rate changes, determines rate adjustments and ensures rate entry into provider/contract systems.
- Lead projects or supervise people, training staff and new hires.
0-5 years of experience
Manages network and help desk operations for customers throughout the DC metropolitan area.
- Mentor and direct the customers’ existing IT staff and establish training opportunities.
- Supports Windows, Exchange, and VMware network environments.
- Expertly installs, updates, troubleshoots, and repairs servers, desktops, laptops, printers, and most network hardware.
- Evaluates and authorizes IT purchases. Responsible for asset management and establishing vendor relationships.
- Tasked as the lead for creating and maintaining all client licensing and technical documentation.
- Conducts network and security audits and assessments.
- Formulates and employs network, backup, disaster recovery, and security policies.
- Manages hardware and software life-cycles.
0-5 years of experience
- Evaluate and negotiate contracts in compliance with company contract templates, reimbursement structure standards and other key process controls
- Recruits healthcare providers to build a cost effective, high quality provider network.
- Conduct provider site evaluations for proper guideline operation and investigate grievance reportings
- Researches, analyzes and recommends resolution for contract dispute, non-routine claim issues, billing questions and other practices
- Established and maintained strong business relationships with Hospital, Physician and Ancillary providers and ensuring the network composition includes an appropriate distribution of provider specialties.
0-5 years of experience
Assisting federal clients in upgrading, designing, implementing their network infrastructures.
- Upgrading and Creating Network diagrams using Visio.
- Creating documentation for network infrastructure.
- Helping clients configure various network devices including routers, switches, firewalls and terminal servers.
0-5 years of experience
Responsible for assisting businesses to leverage IT for competitive advantage.
- Advise on options, risks, costs vs benefits, impact on other business processes and system priorities.
- Research and recommend most cost effective IT solutions to businesses.
- Designing and implementing LAN and WAN.
6-10 years of experience
- Business lead for developing Blue Cross Standard Fee Schedules
- Identify, analyze, and understand changes in CMS methodology and how those changes affect Blue Cross reimbursement
- Ad hoc analysis to support various enterprise initiatives
- Research and resolve escalated pricing and methodology inquiries
- Build and audit Fee for Service negotiation models for hospitals, clinics, and surgery centers
0-5 years of experience
Deployment and support of VDI Infrastructure, to customers overseas were using Citrix web applications.
- Responsible for Operating System and other software related issues like installation of Hypervisor, Windows OS, applying patches/updates to HP servers and design and configuration of Cisco routers and switches, VM Manager, and installation of software components.
- Cisco ASDM used to configure, monitor and troubleshoot firewalls.
- Installation and troubleshooting of Hardware and Networking related issues mounting blades, controllers, switches, Checkpoint Firewalls, N/W Support for NAP/DNS, access request to CRM servers, set up VPN profiles, Network User IDs/profiles/OU’s with Active Directory and troubleshooting of site-to-site connectivity.
0-5 years of experience
Direct to client services and services as a subcontractor included:
- Needs assessment and feasibility analyses to examine client’s current IT environment and incorporate their vision to determine IT operational and functional requirements for scalability and future business expansion plans.
- Network strategy and planning to develop flexible, scalable, IP-enabled wired and wireless networks, taking into consideration bandwidth, network capacity needs, supporting applications, and business requirements.
- Network migration which included in-depth planning and detailed element engineering to help clients transition from distributed legacy networks to cloud centric systems.
- Systems Integration and development of plans specific to client strategic needs and design of a flexible, robust network infrastructure that enabled convergence of client’s applications.
Network Consultant Duties and Responsibilities
Network consultants find jobs with companies and businesses that have extensive computer networks, as well as security firms and computer-based businesses that provide services to other companies. In any company, network consultants are required to fulfill the following core duties:
Create and Maintain Online Domains Network consultants create Internet domains and keep them functioning, adding extra servers and software as needed to manage the flow of online traffic.
Test Network Protocols and Applications Network consultants test all protocols and applications used by computers linked to the server to ensure smooth functionality and data security.
Resolve Individual Problems Network consultants resolve individual PC and user software problems, and train staff using system servers on basic computer functions and security protocols.
Create Backup Programs Network consultants write programs to backup and restore server data to protect it from loss, viruses, and other problems.
Test Data Flow Network consultants test the data flow between routers and modems to ensure that there is no lag on systems and strong communication between computers and the server network.
Write Scripts Network consultants, well versed in multiple computer languages, write scripts in Java, Python, and Perk, as well as other programming languages.
Install and Upgrade Software Network consultants keep computer systems current by installing new software and upgrading existing software when it becomes available.
Network Consultant Skills and Qualifications
Network consultants work with computer systems and programming languages; they also know how to work with people as well as digital data. Companies and employers require network consultants to have these specific skills to ensure they can perform all aspects of this job:
- Troubleshooting – network consultants find and solve problems with individual computers, network servers, and individual computer users
- Communication – to relay complex information, informing the staff on security protocols, new software updates, and other aspects of using computers
- Analytical skills – the ability to think critically and analyze information is a strong component of every network consultant’s job
- Management – network consultants frequently manage network analysts and other computer security experts, so employers look for candidates who have leadership abilities and/or management experience
- Physical ability – sometimes, network consultants must carry and move computers and electronic equipment; people looking to pursue this career must have the physical ability to lift up to 50 pounds without strain
Network Consultant Education and Training
Network consultants must have a bachelor’s degree in computer programming or a related field. Some companies also require their network consultants to have, or to be willing to obtain, CCNA and/or MCSA certification. The CCNA (Cisco Certified Network Associate certification) is obtained by passing an exam administered through Cisco. The MCSA (Microsoft Certified Solutions Associate) is administered by Microsoft. It also requires candidates to pass a test to prove their ability to work with Microsoft systems and programming languages. Network consultants do not typically receive a training period when starting with a new company, though they may spend a few days becoming familiar with the company’s computer systems and regular staff.
Network Consultant Salary and Outlook
The shows that information security analysts, who perform many of the same job functions as network consultants, earned a median income of $92,600 in 2016, $44.50 hourly. There were 100,000 jobs available for information security analysts in 2016, a number that is expected to increase by 28 percent through 2026. This is much higher than the national job growth average. PayScale data shows that network consultants earn a median salary of $71,156 annually. Network consultants usually receive health, dental, vision, and life insurance benefits as a standard part of the job. After spending at least one year on the job, network consultants also receive paid vacation and sick leave. Larger companies may offer other benefits that include profit-sharing bonuses and education reimbursement.
Helpful Resources
Discover professional associations, career opportunities, and tips for network consultants with these resources:
The Society of Professional Consultants – Professional consultants of all kinds will find various resources for networking opportunities to meet other professionals and find employment opportunities through the SPC website.
Network Architecture & Design “A Field Guide for IT Professionals” – This book is written for network consultants and other computer systems experts who want to better understand LAN and WAN, client operating systems, network monitoring, security protocols, and other aspects of the day-to-day duties and challenges that network consultants face.
PASS – PASS is a free association for all professionals who work with Microsoft technologies and want to discover career opportunities, find events, and discover ways to further their computer systems education.
Network Consultants Handbook (Cisco Press Networking Technology) – All network consultants can use this handbook to learn how to evaluate data and analyze computer networks. The text also contains network diagramming tips and real-world case studies to help network consultants better understand how to analyze data, troubleshoot problems, and perform their daily functions.
International Association of Professional Security Consultants – Network consultants and other security professionals visit the IAPSC website to find news bulletins and other information to keep them up-to-date on security events and common computer issues.
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
