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0-5 years of experience
As a CCNA, demonstrated knowledge of switching and routing allowing verification and reconfiguration of a network restoring connectivity to 50 users over a 5 minute period.
- Operated and maintained a medium size network consisting of 4 routers, 2 switches, and 15 laptops enabling communications between company’s affiliates.
- Assisted over 300 users with account, computer, and printer issues via troubleshooting or submission of remedy tickets.
- Supported a total of 4 data network operations, allowing the company to interact with foreign agency’s as well as complete its training goal.
- Performed field technician services, visiting the user’s workplace and assisting the customer physically, minimizing customer downtime.
6-10 years of experience
Acted as the Global Operations Support Lead for DNS, DHCP and IPAM (IP Address Management) services, while simultaneously cross-training to learn and support the additional roles and services supported by the team.
- Successfully transitioned the support of the corporate DNS, DHCP and proxy infrastructure to a new team, training and documenting all management and change processes.
- Maintained a technical lead position for DNS and DHCP services during the transition from UNIX to Windows-based services, including overseeing the introduction of an IPAM system to collectively manage operations.
- Led in-depth analyses of traffic and logs to determine a significant number of DNS lookups caused an answer that exceeded the payload of a UDP response, allowing the company to overcome significant performance issues.
- Reduced traffic by as much as 90% by implementing a parameter change on the DNS servers that resulted in most of the traffic staying as UDP.
- Personally wrote scripts that inventoried the corporate DHCP infrastructure, reporting current capacity usage in a table and trends in graphs via web portal.
- Enabled the lower-level support organization to effectively analyze usage, as well as diagnose capacity issues without the need for consulting with administrative teams.
0-5 years of experience
Managed the T1 network infrastructure of the Farm Service Agency (FSA) of the U.S. Department of Agriculture at the main building and three offsite locations overseeing the monitoring and configuration of Cisco 3600, 7507, 4000 series routers, 2950 switches, PIX 520 Firewall and Enterasys Matrix series routers and switches. Duties included installation, device configuration, network design and vendor purchasing.
- Planned and implemented the network relocation of FSA offices and redesigning parts of the FSA network to fit into the new Common Computing Environment (CCE) nationwide network.
- Migrated the Risk Management Agency from the FSA network to their own network.
- Developed and configured network management software to show all FSA network switches and routers and to be proactive in alerting staff to issues.
0-5 years of experience
Provided II Marine Expeditionary Force (II MEF) with technical and non-technical network support during Mission Rehearsal Exercises in preparation for deployment.
- Installed, configured, and managed data network systems in stand-alone and client-server environment, utilizing CCNA modules 1-4.
- Maintained accountability for cryptography, hardware, and server assets supporting daily training, valued over $1M
- Performed systems administration for organizational servers, including administering system-level security procedures, established and maintained users’ accounts, assigned file permissions and enforced password and account policies.
6-10 years of experience
Proficiently secured more than 700 providers and 10 hospitals in 18 Missouri and Arkansas counties.
- Responsible for negotiating contracts, overseeing provider relations, researching claims, billing & coding related to various claims and performing credentialing & delegated credentialing
- Exceeded departmental and personal goals for educating and increasing annual comprehensive exams
- Skillfully present program and Windsor processes to various large groups at educational venues.
- Ensure compliance with company policies, industry standards and government regulations.
- Introduced Medicare Advantage and educated Arkansas and Missouri providers joining the Windsor Network
- Contracted all necessary specialist to attain full access to county expansion according to CMS regulations
0-5 years of experience
Responsibilities included providing a competent level of technical and project support expertise to ensure the achievement of organizational goals and objectives.
- Analyzed effectiveness of system configuration and project requirements to enable appropriate changes based on existing business conditions and project growth.
- Ensured timely resolution of assigned problem tracking tickets.
- Performed capacity planning and performance analysis.
- Planned, scheduled, managed, tracked, and set direction for selected business systems and processes.
0-5 years of experience
Responsible for wired and wireless Office and Production networks including all fiber and copper cabling.
- Maintained Nortel switching and wireless equipment as well as outdoor Motorola 7181 access-points.
- Managed all Network Infrastructure installations by contractors and verified that work was completed to VW
- Responsible for managing OPS contractors to assist with daily tasks and troubleshooting.
- Met with Business owners to establish connectivity needs and contracted installation of new LAN drops in both the
- Tracked Support calls and issues with HP Service Center. Used SAP to create work-orders and billing.
- Created and maintained network infrastructure documentation with both Visio drawings and VW proprietary software.
- Developed Disaster Recovery plans for Network Hardware and Servers.
0-5 years of experience
Assisted city of Fort Wayne in changing from Novell to a Microsoft server Active Directory environment
- Verified all programs and data were transferred, verified programs worked successfully after migration
- Assisted Outlook administrator in troubleshooting, training, and new user setup for Outlook 2007
- Wiped old hard drives and reimaged and configured computers for redeployment
- Worked helpdesk desktop support for the city and county government troubleshooting basic network and computer program and hardware issues
0-5 years of experience
Managed WAN and LAN for North America and South America Sites
- Assisted with troubleshooting Internet connectivity for Corporate and Partner Sites
- Designed firewall architecture, Extranet and security needs
- Deployed site migrations and new infrastructure projects
- Implemented and maintained Cisco Load Balancers, NetApp Proxies, Alteons, Cisco Catalyst switches and routers
- Documented Nokia’s Global WAN for Y2K preparations
- Ensured device compliance and planned fault tolerance
6-10 years of experience
Coordinate Executive Management dealer network meetings and provide direction on network
actions.
- Track and maintain dealer network activities as well as research and implement new dealerships to obtain incremental sales and increase customer care and convenience.
- Reorganized and streamlined various vehicle and facility programs improving efficiency.
- Developed and implemented web-based network activity database resulting in timesaving and accuracy.
0-5 years of experience
- Provided technical direction and engineering knowledge for communication activities to include: planning, designing, developing, testing, installing and maintaining large communication networks
- Analyzed and simulated adversarial telecommunications equipment and procedures to develop command and control architectures tailored to meet customer requirements
- Replicated various communications technologies and methods commonly employed by opposition forces
- Developed, operated, and maintained voice, wireless, video, and data communications systems
- Integrated multifaceted analytical tasks associated with multiple technical areas within the communications field during training and pre-deployment exercises
- Improved tactical Electronic Warfare and Information Operations for Joint and command exercises while providing individual unit training to various organizations within the Department of Defense and Department of Homeland Security
0-5 years of experience
- Consistently responded to phone calls as well as emails for provider Commercial PPO, HMO, Senior PPO, and Ancillary Network contract inquires. Opened Epacts and prepared contracts needed to scan.
- Mailed back contracts to providers who were missing information to complete the contractual process.
- Consistently provided outstanding customer service by developing outstanding client relationships.
- Administered policies and practices and motivated other team members to achieve operational goals.
0-5 years of experience
Assessed problems of systems by studying error signals and messages.
- Recognized and diagnosed hardware and software failures while performing troubleshooting.
- Solved minor/major issues related to hardware and computer peripherals.
- Documented reports of malfunctions, hardware replaced and repairs done.
- Created back up of firm’s database, as protection from hardware failure or data loss.
- Installation and configuration activities included add moves/changes, client support, software and hardware, and tested/certified hardware for compatibility with PC systems.
0-5 years of experience
Provide technical assistance to departmental users (hardware and software) via phone as well as in person at all locations throughout Fulton County.
- Troubleshoot/diagnose connectivity issues over the [company name].
- Install and configure customized Windows 7 operating systems in a centralized environment using SCCM packages and advertisements/collections via utilization of Active Directory data.
- Develop and configure departmental desktop images with Ghost for deployment using SCCM.
- Participated as a Deployment Team Leader of Windows XP to Windows 7 migration of Fulton County desktops (approximately 3500 desktops combined.
- Special projects include hardware/software upgrades (CJIS -Criminal Justice Information System) for State/Superior Court/District Attorney’s Office as well as the Fulton County Regional Library System which consists of 32 branch libraries.
0-5 years of experience
Set up and configured VLANs, routers, and switches.
- Oversaw Routing Protocol – RIP, IP, NAT, IGRP/EIGRP, and BGP.
- Managed CISCO Network and monitored Customer Link.
- Led Customer Relationship Management project.
- Developed a customer interaction program that records customer details and sales. The program also enabled customers to easily contact technical support.
0-5 years of experience
Assisted Provider Contracting Consultants with resolving and following thru on provider issues and resolutions including IPAs, TPAs, Hospital Systems and other Ancillary Providers as applicable
- Acted as a liaison for both internal and external customers and contacts
- Maintained overall understanding of contractual arrangements, regulatory/compliance/delegation requirements and provided accurate interpretation when inquiries were made
- Maintained files, worked with e-forms, assisted with special projects, and ran other applicable processes
0-5 years of experience
- Provided system administration, configuration and deployment for over 300 Windows based workstations.
- Performed computer maintenance locally and remotely via Desktop Authority and TeamViewer
- Provided systems support and troubleshooting of end user peripherals such as multi-function printers, scanners, audio-visual equipment and other networked and stand-alone devices.
- Documented and managed service requests via IssueTrak ensuring timely and accurate resolution of faults and service disruptions.
- Provided customer service and answered end user questions regarding computer hardware and software, applications and internet related tasks.
- Provided Novell Console One and Windows Active Directory support by managing user accounts and network profiles.
6-10 years of experience
- Developed and fulfilled PR initiatives that promoted brand, personal, and product promotion, media relations, graphic design, web design, and SEO.
- Pitched clients and stories to local and national media.
- Developed strategic marketing events in NY, DC, and LA.
- Designed print and online media materials.
- Created and implemented broadband and blog based media relations methods the communications team.
10+ years of experience
Maintain and support all 100 clients’ network systems.
- Experienced in Server set up, Networking, Cabling, Hardware/Software set up.
- Ran desktop as well onsite Hardware/Software support.
- Offered Desktop, Laptop and Printer Networking support.
- Designed, implemented, and managed daily back ups, upgrades, and daily reports.
- Responsible for converting old clients from DOS system to new Widows based system.
- Ran office sales at 112% of a $400,000 annual quota
10+ years of experience
IT manager for team of 14 Network specialists.
- Manage IT Customer Support center and perform level two support.
- Supported all hardware, software and network connections at District Facilities.
- Assisted end users in resolving problems with hardware and software issues.
- Detected and resolved software, hardware and infrastructure problems at district locations.
- Configured and supported Network Switches and routers.
- Installed and maintained IP and analog phone system.
10+ years of experience
Used AD Group Policy and Grub to secure Dell PC’s for high stakes testing center such as medical and nursing exams
- Installed, configured, and maintained Citrix Presentation Server 4.5 farm with using two HP Servers.
- Implemented Windows 2003 Terminal Services with Group Policy to several locations throughout the campus to allow only internet access, printing, and GroupWise email.
- Solely administered four HP servers along with 200+ Dell workstations in two computer labs and 12 Hewlett Packard printers for use by all KUMC staff and students as well as University and Hospital staff
- Implemented IIS IPP printing to allow wireless users access to printing resources
- Created MSI packages along with transforms using Admin Studio
- Performed hardware and software upgrades on server grade equipment
- Implemented and administered in pay-per-print system
- Provided desktop/ mobile support for deployed to several hundred KUMC staff and students
- Made recommendations to management for hardware software purchases.
6-10 years of experience
Installed software, modified and repaired hardware and resolved technical issues.
- Recommend hardware upgrades and generate sales leads
- Resolved problems with malfunctioning products.
- Followed up with clients to ensure optimal customer satisfaction.
- Conducted research to address customer concerns.
- Remained up-to-date on the latest technologies and solutions applicable to company products.
- Demonstrated professionalism and courtesy with customers at all times.
0-5 years of experience
Provided timely and accurate technical support for multiple elementary and middle schools to include troubleshooting hardware and software issues and assisting computer lab teachers with level II support
- Utilized Ghost and FOG imaging servers to set up images for laptops and desktops
- Maintained a documented annual inventory of technology equipment for 4 elementary schools and one middle school
- Assisted in the district-wide implementation of the first Go-To-Meeting for administrators and teachers, which included setting up and testing the software and hardware in over 20 rooms at the high school
- Assisted in the Smart Board Project with mounting projectors on ceilings, installing updated software on desktops/laptops, running Ethernet wiring and fabricating ends for the Ethernet cable throughout the district
- Provided network support on a level I basis
0-5 years of experience
Responsible for maintaining network systems and equipment, monitoring network performance, and utilizing network testing equipment to correct problems. Support network systems, such as switches, routers, and end user systems on local area network (LAN) and wide area network (WAN).
- Manage Active Directory, which involved creating and modifying accounts, establishing permissions, resetting passwords, and ensuring proper access to network resources such as file shares and printers.
- Installation of network cameras, cat5e cable, cable management, and updated network topology
- Identify, isolate and repair computer equipment showing wear and tear as well as preventative maintenance routines.
- Provide prompt and courteous technical support to all Staff and Clients.
- Communicating with third party technical specialists for new installations and replacement of equipment
0-5 years of experience
Researched and introduced Free Open Source Ghost (FOG) to [company name] for comprehensive imaging solution.
- Installed and configured FOG for campus wide and off campus desktop imaging.
- Added more functionality to FOG source codes for specific day to day requirements.
- Developed a PHP/MySQL based web application to manage FOG functionality for the field technician.
- Added more functions to the application on demand.
- Troubleshoot, resolve, and update trouble tickets initiated by end users.
- Reimage student workstation campus wide and off campus (approx. 1200 PCs) in the start of every semester via multicast or unicast.
- Deployed various applications after imaging computers remotely via FOG in form of FOG snapins to add/boost functionalities of computers.
10+ years of experience
Installed and maintained PCs for 60+ users
- Responded to help desk questions on various applications
- Worked with inspectors using PDAs/hand held computers
- Updated user accounts and maintained backups
- Performed maintenance on ink jet & laser printers
- Wrote specifications for software and hardware requisitions
0-5 years of experience
Assist with the evaluation of principals and child study team members utilizing the district rubric
- Responsible for turn keying new initiatives from the Office of Special Education to Child Study Teams, Teachers Building Principals, and other key individuals and helping to operationalize these initiatives and resolve problems that arise as a result.
- Collaborate with assistant superintendent, principals and Child Study Teams to increase quality of special education services in the [company name]
- Create and present presentations to Child Study Teams, Administration, and school staff during monthly meetings
- Facilitate the movement of students with disabilities through the One Newark Process
- Represent the [company name] as an administrator in legal litigations involving the Office of Special Education
- Faciliate collaboration between teachers and Child Study Team teachers
0-5 years of experience
Performed various network administration tasks (including network configuration, installation and troubleshooting, cabling, server administration, and e-mail setup)
- Provided technical support to clients over the phone, in shop, and onsite
- Ran CAT 5 and fiberoptic cable for computer network and phone systems
- Performed PC troubleshooting and repair
0-5 years of experience
Interacted with other Information Services teams such as Networking, Servers, Database, and Applications.
- Restored service and/or identified and correct any core problems.
- Knowledgeable in networking and communication protocols.
- Configure, monitor, and maintain email applications or virus protection software.
- Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
- Load computer tapes and disks, and install software and printer paper or forms.
- Experienced coordinating the installation of hardware and software.
Network Specialist Duties and Responsibilities
To accomplish their core functions of maintaining software and hardware, monitoring systems for glitches or disturbances, analyzing technical issues and developing solutions, Network Specialists carry out a variety of tasks. We examined a number of job listings to determine these main Network Specialist duties and responsibilities.
Establishing the Network Network Specialists establish network specifications by consulting with end-users. They also analyze workflow and security requirements and design router administration. In addition, they look at network performance issues such as availability, latency, utilization and throughput. Installing, configuring and testing equipment, establishing connections and firewalls and defining the policies and procedures of the network are also key duties in this area.
Maintaining the Network Once the network is established, it’s expected that a Network Specialist maintains it. Network monitoring and analysis are core duties in this area. Troubleshooting network problems and ultimately enhancing performance for users via performance tuning are other essential responsibilities of a Network Specialist. All issues that cannot be solved on the Network Specialist’s end must be referred to the vendor.
Securing the Network Network security is one of the most important duties of Network Specialists. They implement secure network access protocols and then monitor and evaluate them for issues. Good documentation and record keeping skills are essential. They also prepare users to utilize the network safely by conducting relevant training sessions and providing helpful references and easily accessible support.
Upgrading the Network Additional responsibilities of Network Specialists are to upgrade the network. Upgrades are performed by consulting with vendors about products to determine which ones would be best to purchase. They also test, evaluate and install network enhancements to ensure that they are the best choices.
Updating Job Knowledge Although Network Specialists are responsible for many duties, they must also keep updated on knowledge in their field of expertise. They must participate in relevant educational opportunities such as live classes and webinars, read professional publications, network with other professionals and maintain active memberships in professional organizations.
Network Specialist Skills
Successful Network Specialists must not only be well-versed in the ins-and-outs of networks — they also have to be suited to work under pressure when networks go down. They are excellent at both deductive and inductive reasoning and are able to make sound decisions within a short period of time. Besides these general skills and personality traits, employers are seeking Network Specialist candidates who can demonstrate the following skills:
- Determining how a system should work efficiently and evaluating how any changes to the conditions, operations or environment will affect system outcomes
- Identifying in-depth problems and analyzing information to develop and evaluate possible options for solving the problems
- While keeping the system goals in mind, identifying the indicators of system performance and the steps required to enhance or correct its performance
- Determining the time frame and type of maintenance needed and scheduling maintenance tasks accordingly
- Conducting quality control and performance analysis via tests and inspections of products, services and processes
Tools of the trade: Network Specialists must utilize multiple tools each day. If your goal is to become a Network Specialist, here are just a few tools you should be familiar with:
- Access software— Network Specialists should know how to utilize access management software such as Citrix Hot technology and Tivoli
- Administration software— Programs such as Cisco Systems CiscoWorks; SolarWinds and network address management software, documentation software and shutdown software are vital to know
- Application server software —Examples of this type of software include Citrix XenApp and Red Hat WildFly
- Backup or archival software— System and data disaster recovery software, Veritas NetBackup and more are included in this category
- Configuration management software — If you’re familiar with programs such as Microsoft Windows Sysprep and Puppet, you’re doing well
Network Specialist Education and Training
According to our analysis of online job postings, many employers are seeking Network Specialist candidates who have a bachelor’s degree in areas such as computer science, computer information systems or computer networking. Classes and experience in the following areas are a plus: computer systems analysis, programming, database management and E-security.
Network Specialists Salary
The median annual salary for Network Specialists, categorized by the BLS as Network and Computer Systems Administrators, is approximately $80,000. Network Specialists in the 10 percentile earn about $49,000 annually, while the highest paid make in excess of $127,000 per year. Network Specialists in Maryland, District of Columbia and New Jersey earn the highest median salary rates in the U.S. – $106,000, $96,290 and $94,870, respectively.
Network Specialist Resources
We searched the Web to find the best industry resources to aid you in your exploration of a career as a Network Specialist. From leading blogs to relevant books, this list offers plenty of opportunities to learn.
Network Computing – Visit this blog to find out about the changes in data, networking and storage technology and what impacts they are making.
Defensive Security Podcasts – This weekly podcast gives listeners the lowdown on high-profile security breaches, data breaches and malware infections to enable application in the listener’s organization.
Enterprise Software Podcasts – This independent podcast is dedicated to business applications. Listen in for software news, reviews, opinions and interviews that are of interest to everyone from a CEO to a user.
Computer Networking from LANs to WANs: Hardware, Software and Security This book is useful for any level of learner — beginner to expert. It provides information on the wide field of networking throughout its 24 chapters and six informative appendices.
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Network Specialist
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
