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6-10 years of experience
- Reduced circuit trouble shooting time 75% by developing new circuit data record keeping.
- Saved $500K+ annually by designing and implementing a SONET network to support flight simulators around the world.
- Saved $180K+ annually in contracting costs by reengineering data circuits off of commercial lines.
- Increased backbone bandwidth by 400% by designing/implementing an OC192 SONET ring.
- Improved SONET network reliability by identifying and replacing a faulty DWDM Band.
6-10 years of experience
Responsible for the development of yearly IT budget – Reduced company expenditures while raising efficiency and security of the network
- Designed and implemented standards for upgrading and maintaining all onsite computer systems
- Provided on site installations and technical support for Windows, MAC OS and Linux workstations
- Upgraded hardware and software regularly on all company systems and workstations
- Participated in meetings with senior management with the intent of developing best practices.
- Supervised team of 10 employees
- Trained and encouraged them to develop strategic planning, problem solving, and technical support skills.
0-5 years of experience
Performed work as lead network technician; provided network services to 5000+ personnel; vital to daily intelligence sharing ensuring imminent threats known to security patrols.
- Implemented Network Health Assessment (NHA) optimization fixes on 266 switches; brought base network up to 100% DISA NHA compliant.
- Ensured equipment inspected & maintained in order to supply classified and unclassified network services to over 5000+ base personnel.
- Administered updates to 25+ crypto encryption circuits; kept mission critical communications secured base-wide.
- Loaded electronic crypto material into TACLANEs, Micros, Minis, and STEs with SKL and KYK-13.
0-5 years of experience
Designed and maintained company internal network infrastructure with server functions and secure clients
- Evaluated user needs and system functionality by examining systems and interviewing management and employees
- Devised networking strategies and mapping of existing network
- Managed Microsoft SQL servers and database
- Provided secure access to the network for remote users by setting up remote platforms
- Managed crisis situations on windows based systems, which may involve complex technical hardware or software problems
- Developed an IT budget, and maintained and order new parts and supplies
0-5 years of experience
Implemented Information Assurance policies on Microsoft and Linux Operating Systems
- Executed vulnerability scanning with DISA compliant tools including SCAP and Retina
- Maintained security posture with industry standard techniques such as establishing baselines and system monitoring.
- Created and implemented the Backup and Recovery plan
- Scripted solutions regularly in PowerShell and implement all System Administration, Network Administration, and Information Assurance for a 6-person software and hardware development team supporting U.S. Navy flight simulators.
0-5 years of experience
- Implemented strict policy and procedures regarding network usage and illegal use of non-standard software
- Conducted all database and system backups; maintained all software, hardware, LAN and Firewall complexities
- Acted as ‘mentor’ to junior administrator, taught process-modeling skills
- Managed users and computers through Active Directory GPO, maintained accurate record of assets
- Built standard servers, Domain Controllers (Win 2003 R2) and desktop images
0-5 years of experience
Managed daily operations of network environment. Administered security applications and appliances. Supported policy, threat, and vulnerability management programs by creating, managing, and complying with security policies, procedures, and guidelines. Performed incident management, risk assessments, remediation efforts, and security awareness training, as well as support of disaster recovery and business continuity programs.
- Managed Red Hat Linux servers and developed / implemented system security and business policies.
- Developed and managed directory infrastructure and Domain Controller Management.
- Monitored and reported on reliability and security of domain.
0-5 years of experience
- Managed and lead Small Network Teams users with technical assistance and unit level training for Local Area Networks communications and virtual private networks.
- Maintained updated Command Post Node for reliable FDMA and TDMA uplink providing Secure Internet Protocol Router/Non-secure Internet Protocol Router Network access for over 300.
- Supported communications and Battlefield Automated Systems.
- Trained personnel on satellite and automation equipment.
0-5 years of experience
Provide phone support to employees for various technical issues, ensuring issues are resolved promptly
- Install and test hardware and estimating and drafting software, such as SuperCad, Exactimate, and Best 7
- Designed and implemented network with 20 workstations and administrate network remotely through secure VPN connection
- Designed and built desktop computer capable of running multiple drafting and estimating software programs with maximized productivity
0-5 years of experience
Performed technical support for Windows 7/8 operating systems on various workstations.
- Responsible for supporting various applications including MS Office and Outlook.
- Responsible for handling various connectivity issues including Cisco routers, switches, and cabling solutions.
- Served as a mid-level supervisor to a medium network team with 12 subordinates
- Responsible for and maintain over $6 million worth of networking equipment, satellite communications equipment and vehicles.
- Responsible for submitting monthly reports on subordinate’s professional growth and performance.
- Maintained network “up-time” of 97.8% during remote site operations while supplying voice and data services to over 750 active users.
0-5 years of experience
Designer, marketer, and distributor of premium golf and corporate apparel.
- Supported Microsoft Windows server infrastructure, including Windows Server 2000, 2003, and 2008. Installed operating system, applied monthly Microsoft critical and security patches. Installed and updated system software and updates, including BIOS, firmware, and drivers.
- Assembled, installed and maintained rack and blade servers. Replaced defective parts.
- Installed and upgraded client/server software and network applications. Worked with vendor support to resolve technical issues.
0-5 years of experience
- Installed and maintained Windows 2003/2008 Servers
- Resolved all desktop and laptop related issues with minimal downtime.
- Coordinated installation and delivery of a new phone system, data / voice lines, copiers and maintained all devices.
- Responsible for all IT management, budget, purchasing and recommendations for IT infrastructure changes
- Implemented the redesign and upgrade of entire network infrastructure
- Configured Active Directory, DNS, DHCP, TCP/IP, VPN, Hyper-V, NAS, Wi-Fi devices.
0-5 years of experience
Primary systems and network support for ERP business systems workflow including CRM, Finance, Engineering, and MS Exchange applications for a multisite manufacturing operation.
- Provided Level-2 Help Desk services
- Maintained systems, applications and networking equipment
- Supported a VMware/ESX Virtual Framework
- Deployed MS SharePoint Services collaboration tools
0-5 years of experience
- Installed, configured, and managed data network systems in both stand-alone and client-server environments, including Microsoft based curriculum on Microsoft Server, Cisco Certified Network Associate (CCNA) modules 1, 2, 3, and 4 as well as other authorized data network systems
- Installed, managed, tested, and optimized server-based and client-based network operating systems including Microsoft Windows Server 2003 and 2008, Exchange Server 2003, Windows XP, and VMware ESX virtual servers on a stand-alone and client-server network environments
- Helped install, operate, maintain, monitor, configure, optimize, and troubleshoot LANs /WANs and equipment including Cisco routers and switches, VoIP phones to include Cisco Call Manager, servers, firewalls, and encryption devices on small and large network environments
- Provided Help Desk support and technical assistance to personnel with VoIP, computing, printing, email, software, and network issues
- Supervised a team of 50 personnel to operate and maintain network systems and infrastructures
- Utilized computer skills on a daily basis
6-10 years of experience
- Developed software programs for the healthcare industry.
- Established several Point-of-Sale (POS) systems to include troubleshooting, repairs, and network installations.
- Programmed, installed, and maintained several clipper-based programs to manage the dispensing and billing of pharmacy prescription by independently owned pharmacies through three major clearinghouses.
0-5 years of experience
Performed troubleshooting of computer systems and general maintenance.
- Performed software installations and upgrades.
- Provided users with generalized training on installed software applications.
- Performed basic Windows NT and 2000 server builds for hardware and OS installation.
- Maintained a daily network operations log which included internet access, administration, backups, disaster recovery, and virus-protection, e-mail, and security issues.
- Maintained NT groups, permissions and file structures for Commerce users.
0-5 years of experience
Provide expert level operational, administrative and project support of the Premera enterprise network environment
- Supervised 9 technicians that lead to a migration of windows XP to windows 7 for 13K+ users within a 4-month time frame
- Support local and remote network and voice service components to ensure system readiness and reliability as well as minimize any potential service disruptions
- Work with team members in troubleshooting and performing root-cause analysis for resolving problems that have multiple dependencies
- Consult with project managers, engineers, developers, customers and fellow staff members on implementation of network and voice services, hardware or operating systems
- Assist junior administrators and the engineering staff with projects; including recurring lifecycle management of network and voices systems, hardware or operating systems enhancements
0-5 years of experience
Maintained the operational availability and upgrade of all hardware and software in a Lotus Domino environment utilizing a Windows network centric approach. Providing support to the Navy and its international allies through the Collaboration at Sea (CAS) program.
- Configured and supported internal and/or external networks. Developed and maintained all system’s applications, security, and network configurations. Troubleshot network performance discrepancies as well as created and maintained a disaster recovery plan. Recommended upgrades, patches, and new applications and equipment. Provided technical support and guidance to users. Familiar with a variety of field concepts, practices, and procedures.
- Provided over 1200 hours of helpdesk support, assisting customers with user accounts, database maintenance and management, monitoring and management of access control measures, as well as website tutorial.
- Performed monthly Retina and Gold Disk (security vulnerability) scans, mitigation, associated server management, and routine maintenance for a total of 13 servers and 6 workstations in support of a hardened information security posture.
0-5 years of experience
Designed and maintained entire network including SBS 2003, SBS2011+Exchange Server, Server 2008R2+SQL 2008, Cisco and Linksys switches/routers
- Supervised techs during full company cat6 rewire project
- Managed Active Directory and SBS Console
- Project manager for Central Station design and implementation
- Managed NEC phone system
- Purchaser and inventory manager for all PC / network / printer / phone equipment and accessories
- Prepared all documentation and reports pertaining to design and upkeep of network
- Preformed backups using Symantec backup executive software with High-Rely hardware
- Utilized MS Visio for creating floor plans, rack layouts, flowcharts, and network maps
- Maintained all PC’s along with software, and Brother printers on property
- Operated and created presentations / schedules for large advertising Daktronics sign
0-5 years of experience
Managed team of six network, server, desktop and application specialists in a very high-pressure environment.
- Designed and implemented a Frame-Relay WAN to connect over 60 branch offices.
- Installed and maintained Windows NT, 2000 and NetWare application servers in a switched environment.
- Managed consultants designing new applications for various departments.
- Managed IT staff in out-of-state branch offices
- Designed a NetWare Directory Services tree that spanned thirty-three states and wrote batch applications to perform nighttime transfers of data from branch offices to corporate headquarters.
- Designed and implemented network and Internet security methodologies.
- Worked closely with Telco data operations center, installing and troubleshooting data connections to branch
- Implemented all backup and restore planning and implementation.
- Implemented disaster recovery and business continuity plan.
- Acted a technical liaison to all technical service providers and servicing companies.
0-5 years of experience
Responsible for design, configuration, security, support and management of the companies IT infrastructure
- Designed Helpdesk ticketing system and helpdesk management policies
- Campus Network administration on a mixture of Cisco, HP and Juniper devices
- Server management of a Windows environment from 2003 to 2012 R2
- Virtual machine management in a high availability clustered environment
- Client focused customer service following ITIL best practices
- Imaging design and implementation with MDT/WDS
0-5 years of experience
Performed first line customer service support for 70+ trouble calls on a daily basis pertaining to hardware, software, network connectivity and peripherals
- Key member in cable replacement to 314th Communications network, bringing outdated cabling up to CAT5e+ standards, increasing connectivity and speeds from backbone to desktops to 100MB.
- Assisted with installation of category 5 cable upgrades (pulled cables, punched/labeled patch panels and upgrade offices with quad jacks, installed/used cabling trays/rings tested/verified all facilities operability).
- Setup 100’s of ports to ensure servers and network systems had connectivity to Little Rock MAN.
- Conducted system backups utilizing CommVault Galaxy 4.1 server for approximately 5000+ accounts
- Functioned as lead Norton Anti-virus server administrator ensuring servers and workstations were properly and timely patched
- Assisted with installation of facilities upgrade of fiber optic cabling system (including pulling, installing, terminating, polishing and testing operability).
- Upgraded switches and cabling to suffice for increase of base customers.
0-5 years of experience
Performs network and server troubleshooting on Windows Server 2003/2008, XP/7 workstations.
- Provides systems support including maintaining monitoring network and server performance.
- Creates Content Distribution Points in SUSE LINUX for Zenworks 10 and supports Microsoft Office Suite.
- Utilizes Remedy/ITSM ticket software to document, escalate, and resolve all IT support issues.
- Performs regular on-demand system back-ups and recoveries with Symantec Backup Exec.
0-5 years of experience
- Planed and designed Local and Wide area networks with links to heterogeneous networks through the application of -appropriate data and telecommunications hardware and software.
- Performed installation, operation and trouble shooting in order to maintain optimum system operation for over 30 IT networks in support of numerous exercises.
- Programmed Cisco routers and Switches, and loaded exchange servers and domain -controllers, to include creating accounts and mailboxes on Network.
- Installed Tactical Data Network TDN servers and operated them during multiple training exercises.
- Received awards for construction and installation of network and computer systems and also for Network administration and management.
0-5 years of experience
Insure all computer systems, network, and software are in working order.
- Made necessary hardware and software recommendations, as well as security issues.
- Provided Customer support and distribution services with associated problems.
- Performed set-up, break-down, and transport of equipment as needed.
0-5 years of experience
Installed, configured and manage VMware 5.5 infrastructure (VCenter, ESXi servers, VMs and appliances.)
- Responsible for installation, configuration and maintenance of HP2000, EMC 3150, 3300, 5700 SANs, including array configuration, Multipathing and LUNs provisioning.
- Took part in upgrading Windows servers 2003 and 2008 to Windows Server 2012 R2 along with preparing forest and domain functional levels.
- Responsible for planning and executing upgrade from Exchange 2003 to Exchange 2010 including DAGs and Edge Transport Server.
- Responsible for daily backups to tape, VMware VDP and deduplication storage on SAN
- Installed and configured SpamTitan and WebTitan virtual appliances for spam and web filtering.
- Responsible for resolving any software or hardware issues escalated from Helpdesk and maintaining user satisfaction.
- Configured and managed Windows 2012 R2 failover clusters and DFS.
0-5 years of experience
Diagnose, troubleshoot and resolve a wide range of windows and online software, hardware and network issues.
- Creating expense authorizations for vendors, purchasing equipment and domain names.
- Install, configure and modify hardware and software to ensure optimal performance.
- Working on multiple projects at once which include but not limited to researching, proposals, planning and implementing.
- Projects include planning and implementing a CRM solution for a full cycle grant management to streamline job efficiency. Also an interactive solution for external users using plugins within wordpress.
- Working with consultants and technical support to fixing and or implementing hardware and software.
- Configured blackberry’s, androids and iphones
10+ years of experience
Recruited to establish network infrastructure and IT support function and control over $1 million in data center and IT assets for a national healthcare cost containment firm serving over 100,000 end users
- Architected IT expansion as company grew from 0 to 60 clients, vetting and choosing multiple vendors and setting up IT operations in 3 locations nationally including site-to-site VPNs, hardware, software, and phone systems
- Maintain 100% operational uptime, overseeing network, users, workstations, helpdesk, virtual environment, and servers and leading telecom operations for 300+ endpoints
- Support 60 local and remote customer care, claims, sales, marketing, and IT staff, quickly resolving server continuity and workstation and software issues while fielding up to 15 calls/IMs daily, at times simultaneously
- Developed proprietary open source IM system to ensure HIPAA compliance and created distribution rules to route up to 500 faxes daily via email and SharePoint
- Support organizational changes including helping 2 CIO’s create an operations strategy for supporting company growth and managing equipment and services change orders through 3 office moves
- Structure data center assets including migrating 30 physical IBM servers earning multiple millions of dollars annually to 3 virtual servers without interruption
0-5 years of experience
Provide support to the JSSC Operations Support Branch
- Performance monitoring, network monitoring, server availability monitoring
- Support GCCS-J containing over 650 servers, multiple network devices over 53 global sites
- Working on multiple operating system platforms
- Creating incident and reports logs to various system issues using remedy ticket system
- Updating webpages and sending emails to various governmental and contractual entities
6-10 years of experience
Responsible for support and maintenance of all voice, data, hardware, and software as well as vendor management for primary office and 6 satellite offices located in various regions across the country.
- Manage Windows 2008 and Linux servers, Exchange 2010 server, spam filtering, Kaspersky anti-virus server, VMware hosts, and NAS archives.
- Consolidated various office ISP’s to XO communications in preparation of MPLS roll out.
- Rolled out MPLS network with redundant Internet connections, and tied together PBX’s via VOIP to reduce cost of inter office and long distance calls.
- Established data center presence as part of Exchange 2010 upgrade project.
- Manage backups of servers and data using Barracuda Backup Servers and Backup Exec.
- Provide technical consultation and support on Exhibit and other Projects as needed.
- Travelled to remote offices for Exhibits and site support.
0-5 years of experience
- Deployment and management of mobile devices for 500 users with Soti MDM
- Onsite and remote support for office (3 locations) and field staff
- Installation, support, and maintenance of technology systems
- Creation of documents for new and existing processes
- Upgraded 100 network workstations to Windows 7 in main office
- Assisted in build-out of 3rd satellite location, including infrastructure and creation of server room
0-5 years of experience
Configured multiple lab environments and enclaves
- Performed administration on 1000’s of systems, physical/virtual/production/lab equipment
- Configured and maintained medium sized Cisco network environments
- Performed Help Desk functionality with an RT-Ticket system
- Maintained a federated vSphere environment
- Hosted malware research environments
- Configured large virtual environments, setting up enterprise services and locking down systems to government standards
- Maintained and deployed SAN technologies including CIFS, NFS, Fiber LUN, iSCSI shares on Netapp, Compellent, EMC, Isilon, Equalogic, and Quantum storage.
- Created and maintained an EPC network environment.
0-5 years of experience
Operate and maintain local networks and storage
- Responsible for maintaining the physical equipment and software
- Provide computer system support for both staff and customers.
- Perform routine maintenance on all user accounts, data files, etc.
- Install and advise the installation of upgrades to prevent malfunctioning.
- Set up and configured thin clients terminals on a network.
- Setup phone and network lines
- Managed and executed help desk tickets via Manage Engine Service Desk Plus
- Supported and maintained the servers and networks at Blue Bird
- Assisted with domain migration procedures
- Handled Microsoft Exchange and VPN issues for users
0-5 years of experience
Assist with maintenance and administration of the colleges Windows 2000, 2003 and 2008 servers located at the main campus and several remote campuses.
- Primary admin for Backup Exec 2010 server and all backups, Blackberry Enterprise server, DHCP and Print server.
- Secondary admin for internal and external Sharepoint 2010 farm, VMWare VSphere 4 server and vm’s and Exchange 2007.
- Project manager for implementation of Backup Exec 2010 server, Blackberry Enterprise server and IPMonitor server.
- Assisted with implementation of Citrix XenDesktop solution.
- Project manager for current Netbackup 7.0 Solaris implementation utilizing 40 TB Hitachi SAN and Quantum iScalar 500 robotic library.
0-5 years of experience
- Diagnosed hardware and software problems, and replace defective components
- Configured, maintain and administer servers, computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations
- Configured and implemented VMware environment using ESXi servers and Dell Equal-logic SAN environment
- Configured and deployed a Citrix XenApp 5.0 within a VMware environment
- Administered Cybernetics Mi-SAN V disk-to-disk backup systems with LTO-4 offloads using Symantec Backup Exec 2010
- Experienced with Fortigate series firewall routers
- Administered and configured MITEL 3300 Controller ASU’s and Telco equipment (devices)
- Experienced with Microsoft Active Directory with integrated Microsoft Exchange and Blackberry Server services.
- Specialized in Blackberry PDA configurations and distribution deployments
0-5 years of experience
Facilitate network management including network performance tuning, security
monitoring and email administration
- Work in SQL to generate weekly reports to monitor employee attendance
- Execute file server backup and on-going contingency planning efforts
- Responsible for operating system and desktop software installation, PC upgrading, and network troubleshooting
- Engage in research, acquisition, and configuration of all new server and network hardware
0-5 years of experience
Design, procurement, installation and administrative provided for network build support for organization 100+ users. Trainer for implementation and use of new software and hardware.
- Design planning, procurement of, Installation of and administrative support of Novell 5/ Microsoft NT4 / Microsoft 2000/Microsoft 2003 server operating systems.
- Microsoft Desktop Operating Systems to include Windows 98 and Windows XP
- Design and implementation plus administrative support for Novell Netware 5.0 server using Novell GroupWise 5.5
- Installation, management and support of Symantec Anti-virus Enterprise and Desktop Anti-virus applications.
- Design and implementation of Backup and Data Recovery solution EMC Legato Backup Systems and Symantec VERITAS Backup Exec applications with ADT Tape and Backup to Disk experience.
- Installation and transition planning plus administrative duties of migration to Exchange 2000/2003 Email applications.
- Design, implementation and administration of Active Directory and User/Computer Group Policies.
- All Hardware and software design, planning, procurement, implementation and user support for 120+ computers and software trainer for VHS users.
0-5 years of experience
Responsible for implementing, administrating and managing the LAN, WAN, facilities, network security, telecommunications, server farms, client, virtualization, Storage Area Network (SAN), and related infrastructure support.
- System administration for data center and Windows 2008R2 virtual servers
- Global Sonic wall installation, support, and administration
- Active Directory management & Group policy configurations
- Installation and support of wired CAT6 and Fiber, wireless, and VSAT based networks
- Creation and maintenance of networks, including IP addressing, basic routing functions, DHCP, LDAP
- Troubleshoot and repaired Linux file system and System Event Log (SEL) errors while maintaining the high level of standards that Amazon requires all data techs to follow.
- Executive End-user Support/administration of Microsoft Office 365 locally and 28 overseas Country offices
- Resolved trouble tickets for phone and e-mail requests, escalating appropriate trouble tickets using SysAid. Incident, change, problem and configuration management.
0-5 years of experience
WAN/LAN support for approximately 95 users
- Performed hardware/software maintenance & upgrades for servers & workstations
- Built & deployed workstations for all users
- Hardware/software technical support for all users, including Blackberry PDA’s
0-5 years of experience
WAN/LAN support for approximately 95 users
- Performed hardware/software maintenance & upgrades for servers & workstations
- Built & deployed workstations for all users
- Hardware/software technical support for all users, including PDA(tm)s
0-5 years of experience
Provide operating systems and network, scheduling, design, evaluation, recommendation, and support along to the Software Engineering Directorate’s TCS development team
- Responsible for Windows and Linux systems and applications, as well as providing support for testing TCS software as it is released
- Ensure that the operating system security and information assurance requirements are configured to meet Mission Assurance requirements
- Work closely with system engineers, software developers, and testers during the product development life cycle
- Work with the Information Assurance group to develop and maintain documentation for the different computing environments
0-5 years of experience
Currently provide Tier II and Tier III network support to the 7th Signal Command, 96th Signal Brigade, and 103rd Signal Brigade. Member of the team supporting over 100 NIPR / SIPR networks.
- Responsible for parsing and implementing Network OPORDS, standardization of firewall configurations, VLAN implementation, and troubleshooting anomalies.
- Troubleshoot and monitor firewall performance and watch for signs of intrusion.
- Troubleshoot and monitor network performance and watch for signs of outages and slowdowns
- Perform project execution of VOIP phones, VTCs, and VPN upgrades and vulnerability monitoring
- Current position requires 75 percent of time in teleconferences working with DISA, Network Enterprise Centers (NEC), and end users coordinating fix actions, troubleshooting steps and resolution.
- Policy dictates our team rotates into the Enterprise Help Desk supporting high priority, time sensitive tickets on a recurring basis. Experienced with working in high stress events and solving problems.
- Ensures the documentation of events are accurate, updates network drawings, and ensures availability of reference documentation. Updates or creates SOPs to incorporate changes and innovation.
- Promoted from Network Associate to Intermediate Network Technician within 4 months of hire.
- Assigned as a primary trainer to new Network Associates to help them accelerate their indoctrination.
0-5 years of experience
Provide user orientation and training for desktop usage, network access, network security and policies.
- Responsible for configuration, testing, and maintenance of all routers and switches in the environment. (Fortinet, Cisco, ADTRAN, NETGEAR, D-Link)
- Managing and maintaining network infrastructure and supporting 200 users in a multi-site Windows based LAN/WAN environment.
- Administration and management of Active directory and Exchange servers.
- Planning and Migration of Physical Servers into Hyper-V environment.
- Implementation and maintenance of virtual machines in MS Hyper-V environment.
- Planning, Implementation, troubleshooting and maintenance of Domain Controllers.
- Planning, Implementations, administration and maintenance of Files Servers (Server 2008 r2 and 2012).
- Facilitate implementation of Syteline ERP, customization of forms and reports within new ERP system using MS Visual Studio.
- Responsible for providing 24-7 remote support to all Executive Management.
0-5 years of experience
- Configured Linux and Windows servers in a web hosting environment.
- Provided Level 1 and Level 2 support for customers.
- Implemented and administered web application and server scanning systems for HIPAA and PCI compliance.
- Performed networking tasks such as configuring DNS, changing firewall rules, and troubleshooting network issues.
- Set up MySQL and MSSQL databases and migrated live to test databases and vice-versa.
- Setup WordPress, Joomla, ColdFusion, and PHP websites.
- Staged test sites and databases for developers.
- Developed and implemented recovery strategy for recovering CMS sites that became corrupted during updates.
0-5 years of experience
Member of a 5 member IT Team Supporting all company Network and Systems
- Management of company firewalls, switches and routers
- Lead engineer In charge of all virtualization projects
- In charge of setting up, installation, implementations and maintenance of servers, firewalls, switches, admin of local and remote sites
- Installing, setting up/configuring and maintaining programs and databases while working closely with in house Developers, programmers and DBA’s.
- Setting up and moving new call centers to new locations and ensuring network connectivity, redundancy measures and network load balancing.
- Project Management for New Office/Call Center setup, Co-location services, Data center moves, hosted exchange services and other projects as they arise.
- Setting up and administration of 2003/2007 MS Exchange
0-5 years of experience
Work in a multi-server environments
- Manage Server Setup and Maintenance
- Performed network administrative duties
- Setting up web services on client servers
- Responsible for adding and managing web hosting services on client servers
- Provide Phone and Email Support
0-5 years of experience
- Responsible for support of servers, network and ccMail post offices for Intel Chandler manufacturing Fab site
- Load and configure servers and mail post offices for Windows NT, Novell Netware and Banyan Vines
- Downtime window operating system upgrades, server consolidations, server load balancing
- Hard disk replacements on servers along with RAID rebuilds, BIOS changes, firmware flashing, memory upgrades
- Complete and enter user access forms request for ccMail and server drive access
- Local user desktop hardware and software support, resets and account password changes
- Worked compressed work weeks at night from 7pm to 7am to support clean room manufacturing Fab
0-5 years of experience
Diagnose, troubleshoot and resolve a wide range of windows and online software, hardware and network issues.
- Research and create proposals for hardware and software to streamline staff’s workflow.
- Create plans to implement hardware and software.
- Creating expense authorizations for vendors, purchasing equipment, software and domain names.
- Install, configure and modify hardware and software to ensure optimal performance.
- Working on multiple projects at once which include but not limited to researching, proposals, planning and implementing.
- Projects include planning and implementing a CRM solution for a full cycle grant management to streamline job efficiency.
- Working with consultants and technical support to fixing and or implementing hardware and software.
- Configure blackberry’s, androids and iphones – smartphones and tablets.
0-5 years of experience
Recommend and deploy server hardware and software, including operating systems & applications
- Develop, maintain, and support imaging and application delivery
- Recommend and administer security and support policies
- Support, troubleshoot, and maintain security for enterprise and large scale applications
- Manage, deploy, configure, and maintain servers in a virtualized and traditional environment
- Configure systems for high availability, strategies for back-up and recovery, failover & load balancing
- Install server hardware and components, such as disks, memory, and other components
- Diagnose and resolve complex software, server, and networking issues
- Create, follow, and maintain written and verbal procedures; prepare written technical documentation, training material, standards, reports, and other documents as assigned; prepare and review reports for accuracy
0-5 years of experience
- Provide Tier II-III support for Novell, GroupWise and Microsoft servers to users and customers.
- Responsibilities included but not limited to GroupWise maintenance and administration, NDS maintenance and administration, AD maintenance and administration, SQL 2005 maintenance and administration in a clustered environment.
- Installing, configuring, and managing Netware 6 servers, McAfee appliance, network applications, Microsoft SQL 2000 and 2005 servers and supporting software.
- Review, troubleshoot, track, and resolve Tier II-III trouble tickets entered into trouble ticket tracking system. Tier II-III helpdesk support to local and remote organizations that require support.
- Provide prompt assistance to the highest levels of management with any and all technical problems.
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Network Systems Administrator
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
