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0-5 years of experience
Reduced business outage incidents by 80% through infrastructure improvement initiatives
- Increased server virtualization percentage from 65% to 98%
- Automated daily administrative tasks and reporting, saving ~60 man hours a week
- Designed and implemented Citrix XenDesktop 7.6 pod architecture environment to provide over 2000 highly available concurrent VDI sessions
- Planned and coordinated resource utilization, on-call scheduling, goal planning, project management, and training for Server Engineering team members
- Developed dashboard to make KPI infrastructure metrics visible to management and business units
- Implemented various products, policies, and controls to enhance IT security (Microsoft Advanced Threat Analytics, monthly patching, AppLocker)
- Created orchestration to replace labor intensive processes, causing higher degrees of repeatability and reliability in outcomes
0-5 years of experience
Standardized 300 servers in preparation for rollout, which included configuration changes, software installation, upgrade, removal, and antivirus support
- Created standards documents of hardening procedures and upgrade processes
- Assisted in troubleshooting various issues including latency, server hangs, logging issues, antivirus definition updates, and inaccessible webpages
- Provided detailed instructions to field engineers for changes to remote servers
0-5 years of experience
Maintained all data backup, protection, and archival processes for North American and Asia Pacific Regions across ten sites.
- Maintained all Blackberry Enterprise Services for 450 mobile devices worldwide.
- Applied patch methodology, and assisted in scheduled Microsoft patch rollout cycles, to all Cybertrust Infrastructure servers and corporate laptops/desktops.
- Assisted in maintenance of hardware and OS for approximately 100 critical Microsoft servers across 20 sites worldwide.
- Resolved level three trouble-ticket requests regarding Exchange Administration, MS AD Administration, Blackberry Enterprise services, or server-side hardware failures.
0-5 years of experience
Successfully transitioned Washington Mutual account from IGS to SBS including 3,000 sites, 13,000 servers and over 70,000 workstations.
- Extensive experience in providing Level 2 and Level 3 OS/2 and Wintel Server support to over 3,000 Financial Centers via phone and remote access.
- Participated in many optimization projects based on customer requirements.
- Team Lead responsible for monitoring call queue, reporting on ticket volumes, ACD metrics, and distribution of procedural/technical documentation to my team.
- Provided support and administration for the active directory environment including user rights, permissions, and general administration.
- Provided Blackberry support and created support documentation and training for Network Operation Center engineers. Acted as an escalation point for unresolved Blackberry issues.
- Cross trained SBS Network Operation Center engineers on several new services including laptop support for a laptop centralization effort.
- Provided Network Operation Center with an overview of bank specific applications and data encryption application utilized by Washington Mutual.
0-5 years of experience
Non-profit health network which provides a full range of outpatient and inpatient diagnostic, medical and surgical services.
- Installed ESXi 4.1/5 Hosts, vCenter Server, updated manager and administered VMs across 2 Datacenters running 1200+ VMs.
- Deployed and created new VM guests with Windows Systems Administrator using Customized ISO Images templates
- Administered Windows 2003/2008 Active Directory, DNS, DHCP and built new windows physical/virtual server as per the requirement of the Oncology EHR Project
- Interacted with the global Wintel Engineering team regularly design solutions
- Migrated cisco 3750 switches to cisco 3850, including all configurations, security, and cabling
- Managed services software experience in REMEDY ticketing system.
0-5 years of experience
Designed, developed, and deployed modernized and consolidated Windows 2000 and 2003-based multi-tier server infrastructure platform.
- Leveraged Windows Pre-installation Environment (PE) and HP’s Rapid Deployment Process (RDP) to automate multiple versions of Windows 2000 and Windows 2003 servers, including layered product for standard site-specific build.
- Managed NT4 elimination, as well as obsolete hardware refreshes and new application operating system installations, porting automation to use globally for data centers.
- Reduced management costs and data center footprint by using VMWare ESX and HP Blade servers with back-end SAN, consolidating physical hardware, as well as retaining server redundancy and integrity of environments.
- Coordinated inventory of Windows applications serviced by Great Valley and Pearl River Dev and DR data centers.
- Worked closely with application owners, performing detailed analyses, as well as developing plans to migrate and retire multiple applications.
- Migrated Windows NT4-based applications serviced in Great Valley and Pearl River Dev and DR data centers to consolidated platform, running applications on Windows 2000 and 2003 operating system, based on analyses and schedule.
- Disposed of obsolete application server hardware and reduced physical data center use by Windows servers.
0-5 years of experience
Created file shares, and user accounts storing company Group share and User Home data
- Arranged, managed, and organized user accounts and daily data backup
- User migration of data from server to server using Storage Mirror
- Secured disk space needed on company servers and client computers
- Worked closely and effectively with clients to regulate disk space on company servers and personal computers
- Supplied client support concerning disk space errors
- Created detailed, useful reports and Excel spreadsheets for senior management regarding current space on global servers in the J&J workplace, used for global data migration
- Successfully followed extensive J&J policies and procedures
0-5 years of experience
- Contributed technical support for all Windows servers and related technologies.
- Provided configuration, technical and administrative support for Windows NT servers.
- Ensured data protection and high system availability in coordination with strategic engineering team.
- Assisted in company technology budget planning and report preparation.
- Consulted on a regular basis with management and operations staff on system risk evaluation and maintenance requirements.
6-10 years of experience
Led a team for the installation of SMS 2003 at 15 U.S. and international locations.
- Consolidated 180+ server using VMware ESX.
- Installed and monitored Symantac BackupExec software and AIT hardware for entire organization.
- Supported Citrix Server Farm and SQL Servers.
6-10 years of experience
Technology consultant charged with designing and implementing IT infrastructure and solutions with sufficient business continuity and disaster recovery capabilities as well as creating the recovery plans.
- Provided leadership and guidance on the bank’s initiative to overhaul its disaster recovery plans and bring the infrastructure and systems in the two data centers into compliance. Ensured that RTO’s and RPO’s for top three application tiers were achievable.
- Improved the bank’s ability to sustain or restore its core services fully following a potentially disastrous event, by using high availability and fault tolerant architectures and technologies
- Facilitated the timely completion of the Salesforce CRM project through efficient and effective design and implementation of the Windows server infrastructure. Assisted with planning, executing and documenting DR tests prior to production.
- Supported data center migration and server consolidation efforts by designing and building HP blade server infrastructure, installing Windows Server 2008 on both physical and virtual servers, as well as creating Windows Server clusters. Used VMware virtual infrastructure and SRM.
- Helped improve IT service delivery, IT demand management and technology/business alignment through a job shadow experience in the banks IT Relationship Management team.
0-5 years of experience
Support of the Retail Banking Branch environments. Activities included a planned migration of over 900 branch and Call
Center locations, consisting of over 25,000 desktops, 1100+ servers, and consolidation of Datacenter assets.
- Managed a simulation and testing facility to stress test branch environment applications and functions.
- Liaison between Retail Banking and Corporate Engineering, for design and decision-making processes.
- Provided recommendations and solutions including accounting, security, etc., for branch operations.
- Contributed to, and participated within the Global Active Directory design committee, establishing networking standards for future bank environment, WINS, DHCP, DNS name resolution, AD, etc.
0-5 years of experience
Contracted to work on The Solectron Project. Objective was to build a Private Network that was to mirror production sites that were located in France, and Denver, Colorado.
- Part of a five-person team whose primary responsibility was to build Developmental Servers to exact Solectron specifications.
- Maintained hardware and software during the regression testing and install of BAAN bolt-on applications.
- Administered NT domain and server access, monitored and tweaked system controls, and created baselines and performance reviews for Production teams in remote locales.
- Researched and implemented ways to enhance the ability and performance of operating systems and applications. This was in a mixed NT, Sun Solaris, and AIX environment that included 175 IBM Netfinity servers.
6-10 years of experience
The only person to be promoted in-house to the position of Enterprise Server Engineer from the Help Desk.
- Implemented an enterprise-level storage strategy and lead the push to migrate data into various tiered levels of storage to streamline costs with actual business needs.
- Supported 300+ server and 9,000+ user Active Directory environments and the supporting infrastructure.
- Implemented several new Hitachi mid-grade SAN modules to take in over 750TB of new data as well as consolidation and migration of existing SAN infrastructure.
- Migrated company domains from Novell NDS to Windows Active Directory infrastructure (i.e.: organized detailed timelines, resources, maintained and expanded heavily the legacy AD domain, built clusters, moved data and file rights, prepared SAN disk, the implementation of SMS, and other peripherals).
- Completed numerous clinical projects as the Lead Technical Resource. Provided a technical solution to a clinical issue or process change.
0-5 years of experience
Designed and implemented a Network Operations Center
- Upgraded corporate network from Windows NT 4.0 to Windows Server 2003 and
- Designed, installed, maintained, and managed Active Directory Domains,
- Configured file security and proper fileserver management.
- Designed, deployed, and maintained the company’s Exchange 2003 mail server and ensured that all feasible backup measures are taken, minimizing down-time for company email.
- Configured and implemented both on-site and off-site backup and storage to ensure a safe path to Disaster Recovery.
- Tested restoration strategies and determined the best path to full data systems
- Regularly monitored data backups to ensure data integrity.
0-5 years of experience
Performed site evaluations to assess customer need.
- Designed and implemented network systems for agency customers.
- Performed system maintenance to ensure adequate uptimes.
- Drafted design documentation of system. Also provided procedure specifications and user manuals as requested.
0-5 years of experience
Participated in hardware and software evaluations
- Collaborated on detailed project plans
- Built, configured and maintained VMware ESX Server 3.0
- Administrated Windows servers
- Managed server data backups and restored managed antivirus updates on all servers in configuration lab
- Tested, installed and tuned environment hardware, software, peripherals and services
0-5 years of experience
Evaluated and tested new or modified software programs and software development procedures used to verify that programs functioned according to user requirements and conformed to established guidelines.
- Reviewed new or modified programs, including documentation, diagram, and flow chart, to determine if program will perform according to user request and conform to guidelines.
- Wrote documentation to describe program evaluation, testing, and correction, recommended improvements or corrections to programmers.
- Monitored program performance after implementation to prevent reoccurrence of program operating problems and ensure efficiency of operation.
- Deployed Linux/Unix server bin upgrades in both test and live environments.
- Deployed stored procedures for SQL relational databases, created small scripts to perform various functions.
- Performed routine server maintenance such as hardware upgrades, software and environment upgrades.
- Managed and performed Tape backups and storage backups on various servers to meet space requirements for various software
0-5 years of experience
Lotus Notes servers NT to 2003 migration project. Supported over 300 servers’ installation and configuration rollout world wide.
- Supported hardware, OS, and applications related issues on Notes and E-Business servers.
- Supported Veritas NetBackup and BackupExec on all Notes servers and E-Business servers. Performed restore as needed.
- Server installation and configuration (Dell hardware) for Notes servers and E-business servers in Active Directory Enterprise environment.
- Ensured the regular maintenance of service packs, software, and drivers.
- Provided second level user support.
0-5 years of experience
Brought in to relocate, design and implement high-availability infrastructure to support back-end environment for this start-up Internet organization.
- Configured, administered, upgraded and maintained 28 PDC, BDC, IIS 4.0, Terminal Server, MS Exchange and SQL 7.0 servers at co-location facility to support more that 1,500 internal users and global customers.
- Set-up and configured patch panels, switches and routers.
- Collaborated with Desktop Support Group to provide Level II & III support to users.
0-5 years of experience
Created shell scripts for admins to make system-wide updates on Fixed-Income & Equities trading systems
- Wrote ksh, bash scripts to do system checks, system maintenance, app updates, and configuration management
- Wrote bash scripts utilizing Expect to automate software distribution maximizing session connections
- Customized monitoring tools to define system performance thresholds and watch specific applications
- Supported backend trading systems for Treasury bonds, equities, FX, futures on 300+ feeder servers
- Wrote scripts to do system-wide pushes and pull of applications and system patches and updates
- Built downstream servers and configured with technicians for network connectivity and application access
0-5 years of experience
- Actively managed and automated 64 unique server environments.
- Migrated Active Directory forests and terabytes of data from physical to virtual servers, reducing customer cost.
- Created and deployed server 2012 RemoteApps for hundreds of users, simplifying upgrades and security patching.
- Reduced client disaster recovery time from days to hours using cloud based virtual servers.
0-5 years of experience
Responsible for the pre migration data gathering for the Citrix migration utilizing SMS 2003. Responsible for the SMS infrastructure, workstation patch management, the generation of custom SMS reports for the Citrix migration, as well as most tier III SMS support issues and the training of the SMS Jr. Administrators with both SMS and Windows 2003.
- Quickly put together a project that would allow the pre required computer inventory to be automatically gathered utilizing SMS for the Citrix team and its stakeholders.
- Collaborated with the Citrix Coordinators to create and define the strategies for the processing and manipulation of the SMS inventory.
- Used my past experiences to create specialized SMS collections and reports to efficiently gather the required data and centralize it in one location.
- Streamlined the existing SQL queries in order to gather data an effective and efficient manner.
- Removed the need for manual data mining, and Excel spreadsheets that tracked inventory and were being emailed to one another on the team.
- Reduced overall network utilization by providing all needed pre migration inventory via web utilizing SMS Reporting.
0-5 years of experience
Managed Windows 2003 AD single forest/multi-domain environment with 22,000 users.
- Installed and configured Citrix XenApp solution hosting various medical related applications.
- Managed VMware Infrastructure 3/ESX 3.5/ESXi 3.5 and created various virtual machines.
- Architected and implemented Windows 2008 NAP (Network Access Protection) feature via certificate based IPSec communication.
- Installed and configured Microsoft Office Communicator 2007 R2 utilizing IM functionality.
- Installed and configured MDM (Microsoft Mobile Device Management) and enrolled smartphones into corporate network to sync with Email/IM communicator.
0-5 years of experience
Integrated analytics with decision making. The weekly data of various departments was analyzed and decisions were
framed based on the performance retrieved.
- Performed linux server administration and shell scripting involving DNS, FTP, Web, DB, Nagios, MRTG servers.
- Improved ticket SLA by conducting a process flow remodeling.
- Managed significant projects as a project manager using techniques like WBS, FMEA and GANTT Chart.
- Managed service delivery for enterprise customers by acting as an interface between the clients and the internal
0-5 years of experience
Built proof of concept environment in Amazon EC2, S3 for bringing hospital applications into the cloud
- Troubleshooted and isolated network, DNS, DHCP, or Active Directory issues to pinpoint source of problems
- Rebuilt FC backup network to repair major stability issues, fiber connectivity, and software configurations
- Planned, built, managed PICIS, Philips, Mosaiq, Baxter, Docutemp, Hill-Rom, CBORD healthcare applications
- Used Nmap for ip range subnet port scanning and host OS fingerprinting and detection
- Used Wireshark in a man-in-the-middle attack by sniffing traffic via unprotected wire
- Used host OS hardening best practices to shut down unnecessary applications and ports
6-10 years of experience
Evaluated and implemented automated management solutions for Nike’s global desktop and server environment, joining the organization with Nike, then outsourced to Lockheed Martin, and ultimately landing at ACS, which was acquired by Xerox in 2009.
- Played a leading role in the company achieving an on schedule completion of a major Y2K conversion.
- Played a key role in implementing and maintaining the first several generations of software distribution and enterprise-wide antivirus administration solutions at Nike, including Norton Administrator for Networks, Novadigm, Epolicy Orchestrator.
- Delivered numerous cost reductions over tenure with the organization, constantly working to automate configuration, installation, security and repairs to company assets.
- Facilitated successful global Desktop OS upgrades.
0-5 years of experience
Responsibilities included relocation of Data Center to new building during the weekends.
- Built new Symantec Endpoint Protection server. Rolled it out to 250 desktop and laptop clients including servers
- Built new Hyper-V server and 6 virtual servers for staging new applications
- Setup new Backup Exec 2012 server for new Video Center Server room.
- Installed OPmanager to provide end-to-end monitoring of servers and routers.
- Helped out with service calls using Spiceworks.
- Recommended and installed Network Monitoring Performance using Solarwinds
0-5 years of experience
Manage and support Server OS 2003, 2008R2, 2012R2, Office 365, Exchange 2007, 2010 Symantec messaging gateway, Active Directory, Print Server, WSUS, Group Policies VMware 4,5, 6, BlackBerry Server, PowerShell 2.0, 3.0, 4.0 Hyper V, HP Blade Chassis, Dell Blade Chassis, HP Data Protector, System Center Configuration Manager 2007 and 2012, SAN configuration, ISCSI configuration, Microsoft Office, Windows 7, iOS and Mac OS X
- Coordinates the installation, operation and maintenance of servers and related equipment (mass storage arrays, tape backup units, supporting power units, etc.) installed in the University data centers and in certain distributed locations.
- Maintain servers and associated software acquired or developed to provide services to campus customers.
- Troubleshooting unique and mission critical issues.
- Prepares status reports, implementation plans, systems documentation, and maintain project plans.
- Performs problem determination and resolution to assure timely return to service when server functioning is interrupted.
0-5 years of experience
Maintained server enterprise for Southeast region which included two
sites containing a total of 40+ servers.
- Servers were a mixture of Windows NT 4.0 and Windows 2000 Server.
- Maintained site wide backup solution for all servers using Veritas
- Responsible for installing and configuring new servers that were
- Implemented and maintained print server solution for bank specific
- Participated in a project in which we restacked 900+ workstations and then imaged
0-5 years of experience
Supported a 200 server environment for the Brigham and Womens Hospital
- Migrated corporate domain from NT 3.51 to NT4.0 improving domain administration and stability
- Managed migration of file servers reducing overall datacenter space used
- Executed backup and restore jobs utilizing Cheyanne Arcserve 6.5 Enterprise increasing productivity
- Implemented SNMP trap services for Compaq Insight Manager administration
0-5 years of experience
Assigned to server architecture for entire Risk Assurance Division.
- Supported all aspects of server infrastructure, consisting of 200+ Novell 5.x and Windows NT 4.0 servers.
- Designed and implemented plans for overhauling server base, changing hardware platforms, authentication schemes and business application flows.
- Designed custom solutions for business units, including databases (MS SQL, Oracle, et al.), IIS, Unix and mainframe connectivity, etc.
0-5 years of experience
Managed and maintained Microsoft SQL Servers.
- Built and configured Microsoft Windows servers.
- Built and administered Enterprise wide banking applications.
- Built and maintained disaster recovery site and servers.
- Built, managed, and maintained WebSense 7.1 web and email filtering.
- Managed network printers and digital senders.
0-5 years of experience
- Hired on as subject matter expert in virtualization and SAN Storage Management.
- Identified and remediated extensive issues with the existing Hyper-V, VMware, MSSQL and SAN infrastructure Spread across three data centers and seven remote offices.
- Ground up rebuild of System Center Virtual Machine Manger environment, updated existing Hyper-V stand alone hosts into highly redundant SAN attached Clusters, introduced live migration, site to site VM replication, introduced ODX (Offloaded Data Transfer) to reduce Host overhead, SMIS and Rapid Provisioning.
- Redesigned disaster recovery procedures for site to site failover.
- Planed and implemented the merger of two data centers.
- Overhauled existing Evault Disk to Disk backup solution, leveraging best practices in order to reduce unnecessary storage bloat, identified and remediated gaps in recoverability of critical data/systems, introduced system recovery procedures and guidelines.
- Identified archived and purged multiple terabytes of obsolete data resulting in over 45% reduction in SAN storage utilization.
10+ years of experience
Responsible for support and design of Windows servers Major responsibilities:
- Complete network design and implement several client VPNs.
- Specified and upgraded all computer equipment from desktop to back-end servers for over 40 different clients.
- Analyze, log, track and complex software and hardware matters of significance pertaining to networking connectivity issues, printer, server and application to meet business needs.
- Coordinate hardware and software installations and upgrades to ensure work is performed in accordance with company policy. Recommends resolutions to complex matters of significance and coordinate the implementation of the approved course of action.
- Designed and implemented an STMP-based mail server and standardized the entire company on Outlook, including creating an e-mail domain and managing users.
0-5 years of experience
Supported critical software and infrastructure including operating systems, system utilities, authentication, communication protocols and SQL Server databases
- Provided support for data center hardware and software technologies including network, storage, security, servers, mainframes, and load balancers
- Utilized SQL queries to analyze the total cost of ownership and return on investment of business value
- Assisted with system analysis among multiple groups through management report generation
- Collaborated with other Server Engineers on determining business value and server costs by product
0-5 years of experience
Oversaw team of technicians in Server, PC, and Opera Database backup project for Crowne Plaza conversions to Wyndham Hotel computers.
- Assisted departments in user data migrations
- Assisted database administrators with export and backup of data.
- Completed Server backup and decommission
- Performed hardware repair and maintenance
0-5 years of experience
Managed a technical support group for Bell Atlantic Video Services.
- Supported corporate expansion and acquisitions by integrating systems and training new employees.
- Documented processes and procedures for system maintenance.
- Developed a helpdesk database to track timeliness of support responses and problem resolution.
- Supported Novell Netware, UNIX, and Windows NT servers along with other network services.
0-5 years of experience
- Acted as Dedicated Worldwide level III VMware and Windows Server support engineer responsible for all critical support issues
- Assisted VMware and Windows Engineering Architecture teams with proof of concepts, server hardware recommendation, software assessments, design, implementations and maintenance
- Provided technical guidance on all Windows related production appliances, servers, and applications as a member of Problem Investigation Review Team and Technical Change Advisory Board
- Updated technical documentation for all VMware and Windows related technologies that were used in the production server environment
0-5 years of experience
Managed Windows 2003 Active Directory, GPO, FRS, and DFS
- Redesigned and implemented new OU structure, GPOs, deployed MS FRS management tools
- Work as project manager for all Active Directory/Infrastructure projects, including building new DCs, optimized the existing DCs, deployed MS monthly critical and security updates using SUS
- Upgraded all WIN2K domains and DCs to WIN2K3
- Built 2 new SQL 2K servers, and migrate the databases from the old servers to the new ones
- Provide high level of technical support and expertise for over 200 Compaq/HP servers, with MS cluster, and MS Load Balancing
0-5 years of experience
Maintain various servers IBM/HP/DELL (over 1300) to include: HS 21, HS 22, x3550 (various
models), x366, x3650, x3755, x3850 (various models), HP Proliant DL 380 G4, HP Proliant DL
370 G2
- Maintain and order necessary parts for servers directly from IBM or [company name]
- Coordinate with owners of machines concerning maintenance
- Troubleshoot server problems via various software solutions
- Ensure all server RAID configurations were operating correctly
- Interact directly with IBM considering servers that were within warranty
- Daily use of Active Directory, Avocent DsView3, System Center Operations Manager 2007 r2
0-5 years of experience
Configure iLo and Virtual Connect profiles for HP Proliant DL380, BL460, and BL 860 Servers.
- Racked servers in datacenter
- Configured wire mangement for racks in datacenter
- Performed remote hands support for datacenter customers
0-5 years of experience
Deliver high quality service on Microsoft SQL server 2000, 2005, 2008 including but not limited to backup and restore issues, Database mirroring, Clustering, performance tuning, replication and memory management.
- Work with customers to isolate their SQL server problem and narrow it down to a specific component by using trace analysis and other sophisticated tools and troubleshoot any SQL server engine related issue
- Develop and fine tune generic troubleshooting scripts for query performance tuning, replication and metadata validation
- Perform root cause analysis based on various level log files and memory dumps when SQL server exception occurs
- Attend weekly conference calls with other colleagues to talk about top issues, existing open cases and to share information.
- Provide advisory services for customer on SQL server engine related technologies including memory configuration, performance tuning, replication and database mirroring
10+ years of experience
Providing support for a Windows 2008 network and administration for 1000+ multi-company users, including user accounts and permissions maintenance, network anit-virus strategies, file/print server and workstation maintenance, monitoring, repair, configuration, and troubleshooting connectivity issues for local and remote networks
- Designed and implemented users, groups, and policies
- Troubleshooting of software and hardware with users by telephone via Webex or in person
- Troubleshooting of servers/workstations, printers, and scanners
- Experienced with Windows 7, XP, Excel, Powerpoint, Word
- Design, implement, as well as maintain the architecture of our imaging system and workflows
- Knowledge of IIS, SQL, Exchange, Active Directory
6-10 years of experience
Managed over two-dozen Mac OS X Server, Linux, and Windows-based servers.
- Provided e-mail services, file storage, and web hosting to thousands of faculty and students.
- Developed a PHP/MySQL based solution for managing internal technical support needs.
- Provided self-solve resources to the entire user base.
- Directed a team of technicians in supporting on-site services and computer repairs.
- Temporarily filled in as Assistant Manager of Information Systems during a period of transition.
0-5 years of experience
- Provided UNIX administration support for 4 DEC Alpha minicomputers running Compaq Tru64 UNIX (Digital UNIX), several SUN Solaris UNIX servers up to the size of a SUN 6500, an IBM AIX UNIX server, and five Redhat Linux servers.
- Provided technical support to the Oracle database administrators, Lawson Administrators, Novell NetWare, and CISCO network specialists as required.
- Proposed and set up an internal test network consisting of a Digital UNIX server, a SUN server, a Redhat Linux server, both NT 4 and NT 2000 servers with Oracle 7 and 8, a CISCO router, CISCO switch, and Baye switch.
- Assisted in the selection, configuration, and installation of a SUN 6500 to support the Lawson Financial Software for payroll and inventory.
- Coordinated Lawson issues on HP-UX.
- Assisted the Data Warehouse project as required, including the selection of appropriate UNIX servers and the selection of contractors to implement the initial Data Warehouse prototype.
0-5 years of experience
Develop recommendations for MS Exchange migration project and integrate into Windows Server Team process.
- Develop documentation for best practice procedures for all Microsoft systems, and third party applications.
- Technical Project Manager for Exchange 2003 Migration
- Review MS Exchange environment issues including backups, disaster recovery, anti-virus, outlook
- Work with application owners to provide stable Windows environment by applying required updates and patches, working with application owners and vendors
- Monitor Tier 1 servers using HP OpenView
0-5 years of experience
Project lead of Domain Migration (Mix of Windows 2000, Windows 2003) of three hospitals in the High Country region, to include Watauga Medical Center, Blowing Rock Medical Center, and Cannon Memorial Hospital.
- Maintain, configure, and build new servers/systems needed for the Apprhs organization.
- Monitoring, building of SQL servers, to include clustered and non clustered systems.
- Build, configuration, and deployment of WSUS server and updates approved each month.
- Monitoring, updating, and upgrade to server systems in the Apprhs Organization.
0-5 years of experience
Troubleshooting Microsoft Windows Server problems on site or using remote control technologies.
- Manage, maintain, and troubleshoot the Microsoft Exchange Server, Active Directory services and Symantec
- Manage, monitor and troubleshoot the Internet Monitoring/Content Filtering Software Tool using Websense.
- Manage, monitor and troubleshoot the Symantec Endpoint Protection / Symantec Antivirus Corporate Edition
- Synchronize Microsoft Exchange e-mail accounts with the employees’ BlackBerry smartphones.
- Manage, monitor and troubleshoot the Servers Monitoring Software Tool using Whatsup Gold Edition Console.
0-5 years of experience
- Rack building for deployment to various hospitals for system change over
- Cabling, configuring, securing, mounting and shipping equipment within the APC racks
- Equipment configured included Cisco 3750, Cisco MSD9148, Cisco DS5100, APC PDU’s, Raritan KVM, IBM ESX/ VMware Servers, WAE Servers, Falconstor Servers, and SAN Servers.
- On site conversion included installing SFP’s, connecting to the day 1 servers, and converting the system over to CHS systems running tests on all equipment and troubleshooting errors following ping sweeps.
- Working with team and inventory staff on purchasing needed equipment for builds.
0-5 years of experience
Supported the users and Data Center of Adecco’s North American corporate headquarters
- Managed and maintained health of all Wintel servers in support of the corporate datacenter Repaired as necessary and maintained steady relationships with vendors to ensure timely delivery of servers and parts
- Performed diagnostics to troubleshoot malfunctioning servers, and maintained database of server
- Provided desktop/deskside support for 750+ local users, supporting all North American users
- Imaged servers, desktops, and laptops via Ghost
- Resolved assigned tickets and assisted C-level management with daily support needs
- Supported laptops and handheld mobile devices as needed
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
