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Telecommunications Technician Resume Samples
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6-10 years of experience
Supervised the operation and maintenance of over $40 million of satellite and telecommunications equipment with over 99% system uptime.
- Managed and trained support teams of 5 individuals, increasing employee training completion rate by 60%.
- Chosen above 15 peers to act as station manager during supervisor’s long term absence. Responsible for managing 4 shifts and day staff personnel, over 30 people total.
- Provided reliable, secure long haul network connectivity to the U.S. Pentagon, Joint Chiefs of Staff, White House Communications Agency, and other government agencies in support of national security.
- Developed policies, procedures, and oversaw site-wide maintenance, repair, service, calibration, and inventory of all equipment and parts, passing the Federal nuclear assurance inspection with zero deficiencies.
- Responsible for the management of encryption/decryption devices, and the appropriate handling and destruction of related COMSEC keys and materials.
0-5 years of experience
Installed and serviced various types of telephone equipment in corporate offices
- Performed jack installation, cross-connections, patch panel, measures, cuts and install wire and cable service work
- Spliced wires and cables, using hand tools or soldering iron
- Diagnosed trouble on T-1 circuits, IPC communication cards, troubleshot IPC classic, slim line, Iq, Max phones, identified and resolved complex telecommunication’s problems for variety of end users, and recommended and implemented corrective hardware solutions to established service levels.
- Maintained adequate inventory of replacement telephone equipment and spare parts for corporate and regional offices such as telephones, cables, IPC trade cabinets, cables and headsets.
- Documented software and hardware failure, repair, installation, removal, and other work requests
- Preformed moves, additions and changes of telecommunications services and equipment
0-5 years of experience
Pre-wired new commercial businesses with Cat 5, Cat 5e, and Cat 6 voice and data cables as well as fiber optic cable. Performed same duties in existing buildings also.
- Executed terminations at outlet and onto patch panels, 66, and 110 blocks in the communications closet.
- Installed racks, patch panels, boxes, cabinets and any other equipment related to telecommunications complying with all safety codes.
- Ran and terminated coaxial cable and overhead speaker cable; also installed overhead speakers onto ceiling tile and wherever else necessary.
- Performed other duties including labeling of all cables at both ends and troubleshooting and certifying.
- Associated with contractor or customer on sight to ensure all work was done within safety rules and regulations and customer satisfaction.
- Assisted in the upgrading of William Beaumont Army Medical Center from the Dukane ProCare 2000 Nurse Call System to the 6000 model which included pulling out existing cable and equipment and installing new cable and equipment. Also integrated new equipment to coexist with the hospitals’ computer system and database.
10+ years of experience
Maintained infrastructure for approx. 5,000 phones in 15 different sites.
- Oversaw the installation of telecommunications equipment from conception to completion.
- Acted as a liaison between venders and clients.
- Trained associates on telecommunications equipment usage.
- Performed preventative maintenance and provides backup system information.
- Identified waste and reduces cost by eliminating the existence of unused telephone lines and circuits.
- Initiated and maintained the use of cable and systems records to improve the process of installation and repair, providing more cost effective and efficient productivity.
0-5 years of experience
Install, configure, test, maintain, and support layer 2/3 equipment, Intra-city 5.8GHz Microwave links, Comtech 570L Modems, Comtech TURBO IP products, 2.4/3.8M C-Band VSAT equipment and related services.
- Monitor, identify, diagnose, document, and resolve Satellite link and network related problems.
- Assist in creating and maintaining comprehensive procedure/process documentation for all supported network locations.
- Perform link budget calculations and frequency layout documents for all VSAT terminals.
- Coordinated daily maintenance and routine configuration updates of network all hardware.
- Ensured the customer network was operating at optimal efficiency, took corrective measures as needed to maximize customer availability.
- Provided technical assistance and mentoring to project team members to ensure a more cohesive and efficient team environment.
0-5 years of experience
- Interpreted and followed installation drawings and cable installation requirements
- Pulled, installed, and terminated CAT 5e, CAT 6, and fiber optic cables
- Properly installed telecommunications patch panels, racks, and cabinets
- Inspected, tested, recorded, and analyzed cables and equipment to assess transmission characteristics, locate faults or malfunctions, and ensure cable functionality
0-5 years of experience
- Monitored, tested, and restored 1200 voice/digital communications from DSO through DS3 level in a military NOC
- Maintained quality and continuity of IDNX, ADNX, SONET, Second and Third level Multiplexers, T-coders, [company name], D4 Channel Banks, Modems, Fiber Optic Modems, and Cryptographic devices
- Performed quality control on circuits and networks using Firebred 6000, T-Berd, and Oscilloscopes
- Provided support for Ground Mobile Forces missions including access to Sipernet and Nipernet, Defense Switch Network, and Autodin Messaging Network, AT&T, Verizon, MCI
0-5 years of experience
Inspected or tested voice/data and fiber optic lines and cables
- Recorded and analyzed test results
- Assessed transmission characteristics, located faults or malfunctions
- Answer multiple service calls in a three State radius
- Repaired and performed troubleshooting on telecommunication systems
- Constructed telecommunication closets, cabinets, patch panel racks and wireless access points
0-5 years of experience
Site Supervisor at 3 locations for the installation of Getwell Interactive Patient Care in Veteran Affairs Medical Facilities.
- Daily/weekly paperwork. Daily Service Report, weekly time sheets, expense reports, travel reports, supply request, safety training.
- Communication with all parties involved in project to insure job site stays operational without delay.
- Wrote installation procedures for Trison. Designed ceiling mounts. Worked with PDI on solution for unique mounts.
- Installation of CAT6 infrastructure, termination and testing.
- Troubleshooting nurse call communications between equipment.
0-5 years of experience
High speed internet installation, cable and phone service for commercial clients.
- Successfully managed group projects as Team Lead.
- Documented network by labeling and routing equipment and cables; Labeled and tested new Fiber Optic jumpers to DCS/Switches and Servers
- Verified service by testing circuits and equipment; identifying and correcting any escalating problems correctly.
- Maintained network by troubleshooting and repairing outages; testing network back-up procedures; updated documentation.
- Maintained safe work environment by following codes, standards, and legal regulations.
10+ years of experience
Responsible for phone lines and phone systems in multiple health care locations.
- Managed Contractor use and work for health system.
- Designed, installed and programed Nortel MICS and CICS phone systems.
- Assisted in installation of Nortel CS1K, Avaya 430 and 450 systems.
- Created and maintained multiple Excel spread sheets.
- Programed ASCOM i62 phones for multiple sites throughout health system.
- Managed radios and repeater system licenses for health system.
- Responsible for vendor selection, ordering product, and oversight of all purchase orders for telecommunications equipment and consumables.
10+ years of experience
Tested and trouble-shoot telecommunication equipment and other integrated systems as needed
- Responsible for the installation of cabling systems
- Conducted routine maintenance of telecommunications closets throughout network
- Installed and maintained wireless access points, cellular infrastructure, and Kronos time keeping system
- Supervised and conducted telephone and data moves, adds, and changes
- Conducted site surveys and interpret blueprints for installation procedures
- Managed integration of various computer components to facilitate communication
- Trained and mentored new employees and assisted in training new users
- Ensured that company personnel adhere to hospital safety codes and JCAHO regulations
6-10 years of experience
Installation of Category 5e/Category 6 Cabling and fiber optics both Inside Plant and Outside Plant.
- Programmed T1 trunk lines, dial routes and patterns.
- Managed a team of 13 telecommunications technicians.
- Skilled in Cisco Unified Call Manager Application and VOIP telephones.
- Proficient with analog voice switching systems.
- Troubleshot complex voice networks across multiple platforms and supported a network of 100+ nodes.
0-5 years of experience
Installed fiber optic cable, phone, & internet to residential & business customers.
- Troubleshoot problems with cable, phone & internet service.
- Recognized for making 100% sales category.
- Excellent Customer Service, awarded bravo awards for customers calling back.
- Spliced copper telephone, cable plant, twisted pairs, & fiber optics
- Pole top rescue & pole certified.
10+ years of experience
Installation, integration, service and repair, and testing of telecommunications equipment.
- Installed, tested, DSL, Internet/ Data T1, voice T1, SIP and other technologies. Performed cabling and repair functions.
- Customer database training.
- Utilize laptop to download / upload software for diagnostic testing and integration.
- Communicated closely with project coordinators and engineers on changes, issues and project progress.
Telecommunications Technician Duties and Responsibilities
A Telecommunications Technician’s duties will vary depending on the systems they work on; but there are several duties common to most of these positions. A review of current job listings identified the following primary tasks and responsibilities.
Install and Maintain Systems Telecommunications Technicians are in charge of keeping current systems updated and running smoothly. They are also tasked with upgrading systems and components when the need arises. Telecommunications Technicians may analyze users’ needs and plan and implement systems tailored to those needs. Whether building a telecommunications system from the ground up or working on a preexisting system, Telecommunications Technicians must be up-to-date on the latest technologies and practices to offer their customers the best system possible.
Test Systems Telecommunications Technicians perform regular tests on systems to ensure all components are running well. This may entail testing equipment or testing circuits using various tools such as network diagnostic tools or standard hand tools. An understanding of electronics and a general handiness is important for Telecommunications Technicians.
Troubleshoot and Repair Systems Trouble reports, computer analysis reports and user complaints are analyzed by Telecommunications Technicians, who then apply their knowledge and experience to identify and rectify problems within the system. Telecommunications Technicians must be able to determine what equipment is needed and how to solve the issue in a timely manner.
Telecommunications Technician Skills
Successful Telecommunications Technicians are expert problem-solvers who work well under pressure. They must be analytical and enjoy working with their hands. Telecommunications Technicians should also be excellent communicators and enjoy challenges. In addition to these traits, employers look for applicants with the following skillsets. Core skills: Based on job listings we looked at, employers want Telecommunications Technician with these core skills. If you want to work in Telecommunications Technician, focus on the following.
- Knowledge in various telecommunications systems and practices
- Basic diagnostic skills
- Strong computer skills, especially word processing and spreadsheet programs
- Customer service experience
- Ability to meet physical requirements of the positions such as, standing, bending, and lifting for duration of shift
Advanced skills: While most employers did not require the following skills, multiple job listings included them as preferred. Add these to your skillset and broaden your career options.
- Certifications such as, Mitel and NEC
- Familiar with OSHA safety standards
Telecommunications Technician Resources
There are additional helpful resources available on the Web for those interested in working in Telecommunications Technician. We scoured the internet and found these links full of learning opportunities and the latest industry news. On the Web
Telecom 2.0 – This leading international magazine focuses on “next-gen” communications technologies and provides informational articles from a variety of countries.
Telecom Engine – This site is maintained by Telecommunications Media Group, which has provided news for the communications industry since 1969. Telecom Engine provides articles about the latest trends and technologies in the field as well as other resources. Telecommunications Technician Books
Electronic Communications for Technicians – This text offers scenarios and case studies to help technicians learn and improve their skills. Written by a technician in simple plain language, it is a wonderful resource for those beginning their career or looking to enhance their skillset.
Telecommunications Technician Passbook – A guidebook full of information and practice exams aimed at helping readers pass Telecommunication Technician exams.
The Essential Guide to Telecommunications – An in-depth look at what telecommunications is, how it operates, and a look at potential issues and future developments in the field. This book is written in plain language so anyone can learn more about the field of telecommunications and is the world’s best-selling nontechnical guide in this field. Industry Groups
Communications Workers of America – CWA is a union representing over 700,000 workers in fields ranging from telecommunications and IT to broadcast and cable television. Their telecommunication membership is over 300,000 strong and offers wonderful resources and information about the telecommunications and technology industry.
Telecommunications Industry Association – Founded in 1924, TIA offers career development, business opportunities, networking events and much more to their members working in fields connected to communication technology. National Coalition for Telecommunications Education and Learning – For over 15 years, NACTEL has been the leading online source of telecommunications technology education. They work with industry leaders and unions to develop the latest and most relevant training programs for those working in telecommunications.
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
