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Dental Administrative Assistant Resume Samples
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0-5 years of experience
Registered 320 patients monthly for dental procedures to include cleanings, fillings and extractions
- Collected, reviewed, and submitted timesheets to human resources for bi-weekly payroll
- Composed monthly report consisting of number of patients seen per site and procedures performed
- Checked status of employee CPR certifications and scheduled re-certification upon expiration
- Partnered with the Ryan White Program to schedule and provide services for HIV/AIDS patients to maintain confidentiality and safe healthcare practices
0-5 years of experience
At front counter, admitted patients, reviewed/processed paperwork to ensure completeness and accuracy.
- Answered six phone lines, scheduled/canceled appointments, explained in detail questions regarding insurance, and patient accounts.
- Entered new patients and updated information for existing patients in patient database.
- Organized, maintained files and filing system for new and existing patients
0-5 years of experience
Managed day-to-day operations of dental office in a professional manner
- Checked daily schedules for accuracy and posted it in all treatment rooms, accurately filed patients information
- Answered and responded to telephone calls with professionalism, managed recall and inactive patient system
- Ordered dental supplies
- Maintained petty cash
- Scheduled and confirmed patients appointments according to protocol and patient preferences
- Prepared financial statements and presented plan options to patient
0-5 years of experience
Scheduling, changing, or canceling appointments, verification insurance coverage, filing and billing
- Handle heavy phone volume, including correspondence and greeting patients
- Collected right amount from patients, and correctly recorded information
- Assisted doctor with translation of patient questions, prepared and discharge or released charts
0-5 years of experience
Served as receptionist, answered phones and greeted patients as they entered office.
- Provided customer service to dental patients by taking payments, scheduling and confirming appointments.
- Maintained dental record filing system
- Worked with many insurance companies to ensure patient benefits and coverage.
0-5 years of experience
Greeted patients, visitors, physicians, and co-workers.
- Checked in patients at front desk, verified demographics and insurance information and obtained
- Answered 5+ phone lines and collected funds for treatment render.
- Filed paperwork and assist the office manager with dental insurance claims and paperwork.
- Responded to customer’s requests for information and scheduled appointments.
- Collected co-payments and deductible, scheduling appointments, entering daily clinic charges and Doctor’s
- Prepared referrals obtain authorizations, verify patient eligibility and assist patients with follow-up orders given by doctor
0-5 years of experience
Ensured all office protocols were met in a professional timely manner
- Managed patients records and handled insurance claims for all patients
- Answered phone calls, scheduled appointments for patients
- Submit treatment plans for predetermination of benefits
- Arrange patients charts and radiographs for the next day’s appointments
0-5 years of experience
- Prepared charts, scheduled and confirmed appointments.
- Verified insurance coverage, processed insurance forms, collected and posted payments.
- Responded to patient billing or financial inquiries.
6-10 years of experience
- Verified insurance eligibility and benefits daily.
- Processed and collected cash co-payments on a daily basis.
- Processed, updated and organized patient files, and explained dental treatment plans to patients.
- Generated referrals for patients.
- Met and greeted all patients, answered telephone, took messages, filed patient records, and processed incoming and outgoing faxes.
- Calendared all appointments, both in person and via telephone.
0-5 years of experience
Entered Production for procedures performed by dentist
- Verified Insurance information and called on claims that were not paid correctly.
- Responsible for scheduling and conformation of appointments
- Performed bookkeeping duties, such as credits and collections, preparing and sending financial statements and bills, and keeping financial records.
- Prepared patient, sterilized and disinfected instruments, set up instrument trays, prepared materials, and assisted dentist during dental procedures.
0-5 years of experience
- Collected and recorded patient health histories
- Controlled and managed inventory
- Prepared and maintained dental instruments, supplies and equipment
- Scheduled patient appointments, and confirmed upcoming appointments with patients
- Reviewed bills for accuracy and contacted appropriate personnel in billing agencies to resolve any discrepancies before approval of payment
- Handled incoming mail and other material
- Communicated verbally and in writing to answer inquiries and provide information
- Operated office equipment
- Billed patients and insurance companies
0-5 years of experience
- Assisted the Doctor, hygienist, and Office Manager
- Scheduled patients, filed charts, verified patient insurance, answered phones
- Cleaned, sterilized and set up rooms and equipment
0-5 years of experience
- Handle incoming phone and e-mail reception to set patient appointments and respond to inquiries.
- Record incoming patients. Demonstrated ability to maintain composure and work efficiently in a fast-paced environment while preserving strict confidentiality.
- Verify insurance eligibility and benefits to ensure accurate collections.
- Accurately collect and process patient payments/dental claims.
- Took on extra work when other administrative personnel was unavailable and improved daily
0-5 years of experience
Managed day-to-day operations of dental office
- Answered and respond to telephone calls with professionalism
- Managed recall and inactive patient system
- Helped explain office policy to patients
- Prepared financial treatment plans and present plan options to patient at end of their appointment
- Gathered and accurately record insurance information from patients
- Saw that records were stored securely and handled in compliance with HIPAA privacy and security regulations
- Accurately filed patient information
- Tracked cases and referrals to and from other doctors
0-5 years of experience
Various Military Grounds, FL 12/12 -Current Travel Contractor Dental Administrative Assistant
- Transcribe dictated dental treatments onto medical records
- Verify all demographics are accurate and completed
- Charted soldiers determination to either deployable or stay cases
- Completed Digital Radiographs and attachments to medical records
0-5 years of experience
Received Inbound/outbound calls
- Responded to customer concern for billing question
- Scheduled appointments, retrieved insurance information
- Handled medical billing duties, processed claims, retrieve patient charts
0-5 years of experience
- Briefed and instructed various SAIC employees about the specifics of the TRICARE dental insurance program.
- Presented briefings to active duty members, family members, and retirees on the various aspects of the Tricare Dental Program.
- Coordinated and implemented the administrative personnel program and analyze and revise administrative policies and procedures.
- Responsible for create and maintain quarterly and yearly office reports and office inventory.
- Troubleshoot billing and claim issues.
- Provided intake acceptance and organized information necessary for the orthodontic and implant case-review process that are submitted to the TRICARE Area Office-Eurasia Africa. Prepared authorizations and paperwork needed to facilitate case reviews and approvals.
- Focal point for inquiries related to beneficiaries, sponsors, retirees, host nation providers, and dental clinic staff. Assisted beneficiaries with claim processing, enrollment verification, host nation provider inquiries and other information pertaining to the TDP. Ensured beneficiaries have the information they needed to meet the requirements of the program. Responses were courteous, accurate and prompt. Many positive comments were received from family members based on this service.
- Ensured orthodontic and implant cases are properly entered into the computer database, and paper copies of the cases are properly completed and filed.
- Maintained and developed provider information notebooks for the use of staff dentists as they go out to visit and renewed relationships with providers in the Preferred Dentist Network.
- Accomplished the yearly renewal of CDT Dental Laboratory Technician Certification. Completed all TRICARE Management Activity (TMA) and SAIC Security Awareness HIPAA Training.
0-5 years of experience
Register new patients according to established office protocol, verify and update patient information
- Answer and manage incoming calls, Schedule patient appointments, dental billing and coding
- Dispatch lab work appropriately, maintain personal reception area, organize patient files and charts
- Manage office budget, accept cash and credit payments, log financial expenses
0-5 years of experience
First point of contact involving all patients, answering phones, and scheduling appointments using dental offices data base.
- Responsible for current and accurate daily scheduling for dentists and hygienist’s regarding all appointments.
- Confirm patient’s charts are up to date for current year regarding consent paperwork, insurance plans and HIPPA forms.
- Bill appropriate fees for services to insurance carriers using precise and approved codes for services, process fees for self-pay patients via credit card, check or cash.
- Record payments and fee schedules from insurance carriers, and self-pay patients into patient’s charts and dental data base.
- Submit estimates of patient’s procedures to insurance carriers involving dental work that requires pre authorization of coverage and payment.
- Receive and review estimated explanation of benefits from insurance carriers regarding procedures for patients.
- Notify patients of the coverage and dollar amounts allowed for pending dental procedures.
- Submit daily electronic claims to various insurance carriers via claims software.
- Process end of day reporting for dentists.
6-10 years of experience
Organize medical records while accurately updating and filing patient information
- Enter patient financial activity
- Prepare bank deposits and statements
- Process new patient and referral thank-you letters
- Follow up on patient cases
- Perform other tasks as assigned
0-5 years of experience
Compiles and submits high volumes of patient medical charts
- Provides assistance with various laboratory functions in coordination with the doctor
- Provides front-desk clerical assistance as required
- Maintains and update required billing information paperwork
- Ensure document accuracy for all submitted billing statements
- Maintains an excellent professional relationship all medical clients and staff
- Maintains and organizes patients charts
- Scheduled and rescheduled patients appointments
0-5 years of experience
Greet guests and clients with a pleasant, professional demeanor
- Manage high volume switchboard, screened and directed calls
- Process payments, cash reconciliation, and bank deposits
- Responsible for Insurance verification and creating treatment plans
- Strong calendar management utilizing Outlook
0-5 years of experience
Backup and assisted dentist and dental assistant with the setup and maintenance of dental procedures
- Answer/field questions for multi-line phone system
- Schedule patient appointments
- Post invoices and accounts receivable to patient accounts
0-5 years of experience
Performs accounts receivable and collections responsibilities
- Creates Treatment plans and explains to the patient
- Creates financial payment arrangements
- Created Office and Financial policies for patients
- Greets, intakes, and cashes out patients
- Audit patient charts
0-5 years of experience
Daily duties include collecting all insurance information and eligibility to help satisfy patients’ dental needs and scheduling to aid the location on reaching maximum production.
- Assist Drs as needed.
- Address any questions or concerns patients may have.
- Accountable for billing and collections for the office.
0-5 years of experience
Maintain clear, organized dental records and reports.
- Organize dental office and dental office supply room.
- Greet patients in a welcoming manner as they checked in.
- Alert other staff when patients arrived.
- Check patients in and out of office.
- Set up examination room and dental trays in preparation for examinations and procedures.
- Assisted Dental Hygienist in charting for periodontal probe
- Scan and copy patients Explanation of Benefits into proper files.
- Maintain proper universal precautions and infection control procedures at all times.
0-5 years of experience
Prepare treatment plans for procedures
- Verify insurance benefits
- Update patient information
- Schedule patient appointment
- Collect payments for procedures and may a report of it monthly
0-5 years of experience
Assist with administrative office procedures.
- Handle telephone and computer systems, scheduling.
- Practical, procedural, and office skills.
- Client interview, dental terminology, post-op instructions.
0-5 years of experience
Greeting and checking in patients, and checking patients out.
- Performed administrative duties, obtain health histories; Document patient records in databases along with payments received and treatments conducted.
- Interact with both patients and dental team.
- Computer software skills, answer incoming telephone calls; Operate multi- line telephone system
- Schedule recall appointment, and new patient appointments.
- File and pull patient charts for the following day.
- Obtain and verify patient’s insurances before given time period.
- Answer queries of patients before and after any dental procedure.
- Record claims into insurance folders; Mail out claims to insurance carriers.
- Maintain the front desk and reception area in neat and clean order.
0-5 years of experience
- Bill insurance companies for services performed
- Schedule appointments and follow-up with patients
- Confirm patient’s insurance and coordinate if necessary
- Answer telephone, respond to inquiries and greet patients
- Perform account receivables
- Collect, enter and record patients co-payments at time of appointment
- Ensure proper record keeping as required
- Order office and dental supplies
- Discuss and provide patients with payment plans as needed
- Draft correspondences as necessary
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Dental Administrative Assistant
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
