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Academic Counselor Resume Samples
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6-10 years of experience
Counseled a caseload of 300 undergraduate and graduate students using degree completion worksheets, building out class schedules; discussed testing options, and offering conflict resolution. Facilitated presentations to inform students of university policies, procedures and expectations in order to meet graduation requirements.
- Maintained a 70% student retention rate by providing world-class service by linking education to careers.
- Hand-picked to participate in North Carolina statewide leadership development program to develop orientation and training procedures for new employees.
- Participated in a task force to improve employee satisfaction by identifying areas of opportunity at the Charlotte campus to increase morale and productivity.
- Led a team of staff members to solicit and evaluate speech submissions to select student keynote speaker for graduation ceremony.
0-5 years of experience
Oversaw the scheduling and advisement for 500 students. Worked closely with center manager on center operations. Acted as a peer leader in department.
- Increase enrollment by 20% through collaboration with Ogden center team and senior leadership
- Developed plan to increase operational efficiency and presented to senior leadership for implementation
- Facilitated training segments during monthly department meetings
- Assisted in training new employees across department
0-5 years of experience
- Developed interdepartmental communications guidelines used to minimize errors and streamline processes
- Created holistic academic progression plans resulting in annual retention rate increase of 10%
- Coached and advised Enrollment department on academic programs, policies, and procedures
- Oversaw academic progress of 250-300 students to ensure compliance with University policies
- Served as a communication liaison between students and Academic Affairs department
0-5 years of experience
Liaison between Students and University through communication and support
- Planned, coordinated and maintained student’s schedule of classes & worked with students to resolve scheduling conflicts
- Provided educational guidance and assistance to students by confidentially counseling students on challenges and personal obstacles working with each student to address any problems
- Supported the graduation team in areas of admissions, finance and academics
- Developed and made presentations to Academic Counselors for improvement of student retention and communication
6-10 years of experience
Academic advisement and leadership for all students throughout their academic program
- Liaison between students and the University with regard to University policies and procedures
- Identified potential barriers within the student academic process and initiated steps resulting in resolution.
- Effectively communicated, motivated, and inspired students through critical thinking, creativity, and problem solving
0-5 years of experience
Utilized student enrollment activity to provide the most in-depth group size analysis on course scheduling. Empowered students to succeed outside of the academic world by relating their instructional program to various occupations and careers. Drove student success by leveraging prior experience to develop individualized academic milestones for students. Further provided unique care for individuals by assessing the student’s needs before planning and developing assistance with academics, class scheduling, and degree plans.
- Provided insight and assistance for the co-development and successful implementation of procedures regarding transcript evaluation and matriculation of international students in Business Programs.
- Leveraged expert experience in the design and presentation of PowerPoint presentations for new student management operation systems, career services, and retention techniques.
- Despite an environment and time of low enrollment, to maintain a 90% retention rate for new and continuing students.
0-5 years of experience
Assisted students to progress through their desired course of study by providing guidance and direction for the resources needed to be successful.
- Managed an average of 300 active student accounts and maintained program requirements in addition to involvement in training projects and initiatives
- Lead monthly teleconferences and groups on various projects
- Provided successful communication avenues across finance and academic departments
6-10 years of experience
- Managed team of 400 – 500 clients for select, yet diverse programs
- Averaged 62.17% of active verse inactive accounts throughout 6-year tenure.
- From 2007 to 2009, increased retention of active clients by 7.72%.
- Promoted to Team Lead after 1st year.
- Through Director invite; completed preparing for management program.
- Peer mentor for new hires
- Initiated Idea’s Market: voluntary, frontline employee drive imitative to generate ideas to improve business.
6-10 years of experience
- Advised students and staff on new policies within the Academic Counseling department.
- Maintained a student lead base of 250-300 students.
- Completed daily educational tasks associated with these students.
- Helped students overcome challenges within their degree program to stay on track to graduation.
- Collaborated with other departments in reaching their goals through student interaction.
- Assisted with training newly assigned Academic Counselors with departmental goals.
0-5 years of experience
Advised students during the completion of their Bachelor’s and Master’s degree programs
- Managed 400 student accounts of my own and often covered for absent counselors
- Acted as a liaison between students and their finance and enrollment counselors
- Received Devoted Advocate Award, two Above & Beyond awards, four Making a Difference recognitions, and several nominations for the Western Region Exceptional Excellence Award
- Addressed escalated student issues and retained more than 75% of those students
- Created divisional trainings on National Testing Programs, Microsoft LiveMeeting, Associate vs. Bachelor program
- Maintained relationships with three campuses’ enrollment teams across California & Arizona
0-5 years of experience
Accuratley and completley explain educational programs, expected outcomes, students services and finiancial consideration to students, parents and educators.
- Responsible for recruting qualified applicants for admission to the school.
- Manage inquires to achieve prompt contact and performance activity weekly goals.
- Consistently conduct follow -up meetings, monthtly at minimum, with all applicants.
- Encouraged team involvement in different activities and policies.
- Worked and communicated with industry professionals on a daily basis as a resource for the students.
- Provided students with the tools necessary for communication, critical thinking, and human relations.
6-10 years of experience
Lead students through their academic journey by providing support, and leadership. Utilized knowledge and personal experience to assist the maximum number of students in achieving their Associate’s Degree.
- Managed audits for each of approximately 400 student’s records.
- Proactively managed student’s progression through their Associate’s Degree to ensure successful completion.
- Utilized knowledge of company resources and policies to analyze student accounts.
- Collaborated with finance counselors to coordinate student’s financial and academic progress.
- Partnered with other Academic and Finance Counselors to develop a long term contact initiative to present to the Western Region.
- Excelled at mastering internal programs and training new employees.
6-10 years of experience
Managed over 300 students and worked with a team of six advisors that collaborated in scheduling and creating plans for each student’s success.
- To counsel and retain students while attending the university
- To make presentations that consisted of innovative ideas to my academic counselor team.
- Was named top performer while working in the Strategic Alliances Division.
- Was recognized by the Vice President of Students twice for customer service.
- Was a team leader for academic counselors.
0-5 years of experience
- Maintained clients’ (At-Risk College Aged Adults (ages 17 to 60+) database files and records in PeopleSoft for 100-150 clients (populations: LGBTQ, MICA, trauma/abused/assaulted, disabled, homeless, and HIV/AIDS).
- Assisted clients with academic counseling, career counseling, individual personal counseling, stress management, parenting problems, family problems, suicidal ideations, domestic violence, sexual assault, problems with self-esteem, housing, medical, and mental issues.
- Provided support, counseling, and referrals to clients of partner and family issues.
- Advocated for client’s rights and services and using clinical documentation as guidelines.
- Researched and referred clients out to community based organizations for services. Created partnerships and collaborated with clients’ therapists and case workers
- Conducted screening, interviews, and intakes of potential clients as well as provide information of program. Supervised and managed 5-10 volunteers and staff workers.
0-5 years of experience
Assisted with leadership and coaching of the Men’s and Women’s Track and Field teams.
- Designed and implemented training for sprints, jumps and hurdles.
- Managed recruiting and orientation to student athlete prospects.
- Organized traveling arrangements to athletic events.
- Assisted in the management of on site competitions.
- Assisted athletes with academic counseling and planning.
- Provided emotional support and counseling for student athletes struggling with the pressures of college life.
- Monitored academic progress for student athletes in need of assistance.
- Consulted with coaching staff of athletes in need of emotional and academic support.
0-5 years of experience
Provided academic advisement to new and continuing students working towards an undergraduate or graduate degree and served as a liaison between students and the University in regard to policies and procedures.
- Mentored and assisted in the training of newly hired Academic Counselors.
- Met with students in person and over the phone to help them construct their class schedules, then documented information gathered in the appointment and tracked student progress.
- Raised my student retention by 11%, and had the highest retention percentage of all Academic Counselors working for the University in the state of Utah by working effectively, efficiently, paying close attention to detail, and having positive interactions with students.
- Developed and presented training and motivational material during team meetings.
- Organized and updated student records, scanned student documents and entered them into the computer system, and reviewed records for accuracy and inconsistencies.
- Effectively communicated, motivated, and inspired students through critical thinking, creativity, and problem solving to ensure a positive student experience and degree completion.
10+ years of experience
Managed and oversaw academic life cycle including but not limited to managing the admissions process, analyzing prospective and current student information to develop individual advising plans, collaborating with faculty and staff to disseminate knowledge of program curriculum, requirements, resources, and tools.
- Developed and provided proactive, accurate, and comprehensive academic assistance utilizing critical thinking, creativity, and problem solving skills to address and resolve students’ issues focusing on scheduling assistance, regular follow ups, reminders, motivation, and exceptional customer service.
- Responsible for the review, evaluations, equations, and processing of transfer credits for new, continuing, and returning students.
- Provided resources and advising plans for students experiencing personal and academic difficulties in the program.
- Guided student to a sense of accountability for their own choices and their impact on their prospects for academic success.
- Education Counselor for students’ enrolled in a Bachelor or Master’s program for the state of New Mexico. Ensured they met state and program requirements.
6-10 years of experience
Home-based/Motivational/Pro-bono
- Managed educational training and monitored academic performances of household members
- Taught young people the best strategies for scholastic success and monitored their academic performances
- Tutored elementary and high school students in various subjects including mathematics and writing
- Instructed high school students on SAT/ACT preparation for college matriculation
- Advised clients’ parents on establishing a nurturing, home environment for their children to produce solid academic achievers
6-10 years of experience
- Academically Advise Doctoral students through programmatic challenges, residency accommodations, and dissertation process questions.
- Developed a process to support programmatic issues streamlining new student intake processes. A process which increased individual course student retention to 95%.
- Supported the evaluation of colleagues through data collection and analysis so areas of opportunity for coaching were highlighted.
- During tenure also worked in Finance and Enrollment positions.
0-5 years of experience
Provide academic advisement and management for all new and continuing students throughout their academic program while
serving as a liaison between the student and the University with regard to University policies.
- Ensure new student orientation to University policies and services
- Assist students in resolving student complaints to ensure resolution toward corrective action.
- Contact students through written/verbal communications to disseminate information concerning the students’ academic status and quality service levels.
- Audit student schedules for candidacy for graduation, as determined by university policy, and provides related information to appropriate campus personnel as requested.
- System Knowledge/Usage- S3 Scheduling, IS3, Etc
0-5 years of experience
Acted as liaison with school and students in respect to admissions processes and degree options
- Provided information to students regarding school policy, practices and regulations
- Contacted and met with students to provide information concerning their academic status
- Followed up with students to discuss their academic progress
- Played a lead role with student re-entry efforts to increase enrollment and retention
- Recruited students and conducted appointments for re-enrollment
6-10 years of experience
Management
- Manage student files capturing progress notes, ensuring updates as required, and assist students with various issues.
- Provide student support during period of initial classes.
- Contact and convert qualified prospects.
- Provide customer support through both outbound calls and inbound calls.
- Maintain a student retention rate 30% higher than the company’s average retention rate.
- Deliver $1.6 M+ potential profit through sales and retention results.
6-10 years of experience
- Motivate, inspire and service 350 plus online students to Graduation.
- Actively coach students through class choices. Construct and monitor student schedules in order to adhere to strict Department of Education requirements.
- Evaluate student transfer credits to complete matriculation process into UOP programs.
- Coach students on academic policy: dropped or failed classes, attendance, online class and program requirements, class selections, instructor and classroom issues, credit evaluation and student code of conduct.
- Motivated and Inspired Academic team to meet goal of 400 student recommendations in one month which was 300% over 10 teams in Division.
- Increased New Student Retention by 22% in one month by enrolling 32 new students into degree programs.
- 3rd QTR Midwest Division Award for outstanding performance.
0-5 years of experience
Provides support, guidance, and direction to students in a variety of situations and environments.
- Counsels and provides advice to students regarding course selection and scheduling to ensure that program requirements, as well as future goals and objectives, are met.
- Maintains student academic files; monitors student progress and achievements; identifies academic and related problems, and provides guidance and advice as warranted.
- Interacts effectively with students who have different cultural and social backgrounds.
- Provides opportunities to visit selected state supported four-year colleges and universities as well as some private campuses.
6-10 years of experience
Performed academic advising, assisting students with course selections, study skills, and career planning.
- Daily use of Oracle Database Systems/PeopleSoft
- Appointed to lead Recommendation/Referral plan for entire team of 12
- Consistently had total student retention of 66% which is the highest my manger has ever seen the team.
- Helped to prepare students for graduation
- Assisted students in the completion of financial aid forms and college application materials.
- Counseled a diverse student body, including disadvantaged, first generation, and international students. Works closely with the elite students relative to the entire career planning/college application process.
- Strived to align students’ abilities, aptitudes, and interests to optimize college selections/ job placement.
- Worked 40 hrs/wk while in graduate school, and maintained a 3.5 G.P.A.
0-5 years of experience
Provided university support to students of all ages
- Scheduled/dropped/withdrew students from classes
- Promoted university resources to ensure student success
- Acted as a liaison for students and instructors
- Advised students to the best program per their potential career
- Created relationships with students using the Student Success Process
- Evaluated transcripts from various schools to identify which credits would apply to a given program
- Abided by and relayed university policies and procedures to students.
6-10 years of experience
Provided academic counseling and supportive services to a caseload of 350 students attending the online and local campus modalities.
- Serviced students with from diverse academic, socioeconomic, and cultural backgrounds enrolled in the Bachelor and Graduate degree programs by performing daily retention task.
- Managed student academic, enrollment and admission files to ensure accuracy of paperwork and degree program.
- Communicated with students via email or telephone regularly to ensure student retention.
- Responsible for monitoring academic performance and linking students to campus and online resources
- Supported career services by counseling students on career options and guiding their development job search skills.
- Participated in professional conferences and other self-directed professional development activities.
- Worked closely with finance, registrars, and academic affairs department to strategically inform students of updates and keep on track to graduation.
- Completed pre-evaluations, degree audits and schedule requests.
- Assisted management with on the job training and mentoring new employees.
- Advised students of academic, instructional and university policies to include FERPA & ADA.
0-5 years of experience
Advise students in the best choice of classes based on their interest and abilities
- Counsel low achieving students and parents in developing a plan for grade improvement
- Make decisions about the academic program taught at St. Cecilia
- Create master schedule of classes and classroom facility usage
- Mentor instructors and faculty on classroom procedures
- Order and administer standardized tests
0-5 years of experience
Provide academic, career, social, and personal counseling to members of 4 varsity teams including football and men’s basketball
- Mentor approximately 30 at risk student athletes including travel to all men’s basketball away contests
- Regularly meet with high profile student athletes and parents in recruiting meetings to articulate the merits of a University of Connecticut education as a student athlete
- Work closely with head coaches and university administrators to ensure a positive academic experience and engender close future relations as UConn alumni
- Assess academic needs of student athletes and coordinate appropriate strategies and interventions
- Coordinate nominations for national scholarships and BIG EAST awards for student athletes with FAR, Compliance Department, Sports Information and head coaches
- Work closely with compliance on student athlete progress towards degree eligibility certification
- Evaluate PSA’s potential for academic success at UCONN and advise compliance and coaches accordingly
- Supervise two graduate students in their practicum experiences
0-5 years of experience
Provide educational advising to a group of 300-400 students.
- Evaluate student academic progress and make appropriate scheduling determinations.
- Lead and organize new student orientation each semester.
- Analyze various reports to identify academic concerns.
- Schedule classes for new and continuing student registration.
- Evaluate prior educational transcripts to make proper schedule.
- Participate in dean meetings to stay aware of the campus initiatives.
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[Academic Counselor]
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
