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6-10 years of experience
Prepared and proofread documents such as letter, forms, and reports using Word and Excel. composed emails, and order forms
- Kept journal entries of student attendance, text book distribution and collection.
- Arranged processes mail, filed document, and greeted the public by phone and in person. Addressed questions and/ or directed to appropriate persons
- Responsible for Department of Education (DOE) Student Enrollment mid-semester report.
- Communicated with facility to obtain or relay information for the program documentation and reports
- Maintained and ordered office supplies and processed purchase orders as needed
- Worked effectively in a team environment; participated in decision making and maintained cooperative interactions with students and staff/ facility members of the CUNY campus
0-5 years of experience
Performed multiple clerical duties such as typing, filing, answering of phones and data entry.
- Counseled open enrollment students with future classes’ decisions and remedial reading.
- Served as Receptionist, opened, sorted and distributed mail.
- Provided photocopies and organization.
- Prepared /maintained confidential documents and performing other supportive duties.
0-5 years of experience
- Performed general administrative work, including copying, mailing, cold calling.
- Watched over 50 kids from the ages of 8 through 14 and assisted them with learning new educational material
- Instructed students in learning new skills involving basketball, tennis, and gymnastics
0-5 years of experience
- Maintained the computer systems and updated software
- Assisted students, faculty and staff with the usage of the online Task stream systems
- Assisted students, faculty and staff with the EdTPA program
- Assisted technicians with the update of hardware and organized the lab center for productivity
0-5 years of experience
- Assisted the head coach with all coaching duties, including organizing rosters and line ups, and running thorough practice plans.
- Organized all team equipment, student-athletes class schedules, travel, and expenses for all meals.
- Helped with all field Maintenance duties.
- Coached college level players on and off the field by helping increase effectiveness, broadening thinking skills, identifying strengths, and developing needs to help set and achieve challenging goals.
0-5 years of experience
Proficiency Exam (CPE)
- Performed all clerical and daily office operations including phones, photocopying, faxing, ordering supplies for office and workshops sessions.
- Receives mail for the office, ensuring response by email, phone or in person. Prepared mail for within and outside of the college.
- Made room reservations for workshop sessions, collected, prepared attendance records from session for data entry and statistical review.
- Maintains records of time sheets from faculty conducting workshops, ensuring director signature and delivery to HR. Keep copies for office files.
- Assisted students with registration for group/individual workshop sessions.
- Provided general receptionist services, refers students, faculty, and other [company name] employees and general public to appropriate departments or persons.
0-5 years of experience
- Provided assistance to the department
- Performed clerical duties
- Answered all incoming calls, as well as redirected calls
- Entered Data into Microsoft excel
- Managed BC Online Directory, and ensured all information was up to date
- Managed BC Operator switchboard, and Cuny First
0-5 years of experience
- Collaborated and guided young adults with their college applications.
- Interacted with each student individually.
- Performed various other duties as assigned by counselors.
0-5 years of experience
- Installed and retrieved Library Media equipment in consideration of meetings, classrooms, auditorium presentations and recordings 6 times daily.
- Organized 500 documents daily used for loaning laptops, tablets, and calculators; routinely 30 corrections and updates.
- Supervised 20 stations and 1 printer in computer lab room; signed in 40 students daily and helped trouble shoot computer programs and printer 15 times daily.
0-5 years of experience
- Maintained a database of 50+ student workshops and attendees
- Retrieved and distributed mail
- Basic administrative duties such as copying, faxing, filing, answering the phone
0-5 years of experience
Veterans Counselor/Student life
- Planned and implemented varies activities for the student population
- Planned events and retreats for the veterans and students
- Filing and copying and answering phones
- Represented the office at several veterans conferences
- Individual counseling sessions with veterans and students
0-5 years of experience
Provide walk-in and call-in support for students, faculty, and staff with their Email accounts, Wireless Connectivity, CUNY portal accounts, CUNY First accounts, Duplicate Records & Student Audit Issues
- Assist with general questions and inquiries pertaining to the college community
- Troubleshooting, diagnosing, and resolving software and hardware questions
- Manage all phones and email correspondence
- Manage work-orders submitted to CUNY for students for technical or academic issues.
- Assist student with the navigation of CUNY first as it pertains to registration, class search, ordering transcript and enrollment verification letters
- Contributed in training and orienting staff on office policies and procedures
0-5 years of experience
- Assisted students with Printers & Computers
- Checked out and checked in Library books, DVDs & electronics
- Supervised Media and Study rooms
- Maintained printer paper and toner levels for student use
0-5 years of experience
- Tutored individuals and groups in English language skills such as writing, reading and pronunciation
- Helped prepare students for CUNY Reading and Writing Exams
- Instructed intensive reading workshops and lab sessions
6-10 years of experience
- A Dr. Khobinah Abdul-Salm research, performing plant DNA extraction to find the geographical origin of certain plant species found in Madagascar, for 1 month.
- Experience in tutoring over 20 college remedial math students and successfully helped 25 high school students pass their environmental science and regents math courses.
- Comfortable in assisting college students that are differently-able for over 3 years.
- Experience in clerical duties including but not limited to answering phones, data entry, and filing
0-5 years of experience
- Maintained a clean computer lab
- Responded to phone calls
- Greeted and treated staff and students with professionalism in a respectful manner
- Assisted students and faculty when needed
- Maintained and followed all procedures and policies pertaining to the computer lab
0-5 years of experience
- Assisting the mid-year and year-end audits by gathering and organizing capital asset information from 26 CUNY colleges
- Analyzing depreciation schedules, current year activity reports, and other files for accuracy and following up with the colleges for clarification
- Crosschecking year end data between Excel and CUNYfirst General Ledger, and Asset Management using Excel Pivot Tables, and advanced formulas
- Investigate files for accuracy and requesting additional data from school for clarification and researching discrepancies
- Printing, and verifying bank reconciliation packages for year-end close and audit
0-5 years of experience
Performed office related duties, including preparation of mass mailing and data entry
- Data filing
- Answering all phone lines, transferring clients to the right party
- Assist my supervisor with any task assigned
- Relate and answer all student queries
- Report all Sexual Harassment complaints
- Dealt with job searches
0-5 years of experience
- Provide current students with information on [company name]’s scholastic policies
- Perform clerical duties, such as printing, copying, scheduling appointments, and filing
- Assist academic counselors during one-on-one advisement sessions and educate new students on the college curriculum during orientation.
- Maintain waiting room, typically containing 20 -50 students, and minimizing wait time.
0-5 years of experience
- Administrative tasks and data entry such as: memoranda, charts, excel spread sheets, voice messages, emails and manage front desk
- Assists in statistical or research activities. Assist with new student registration advisement scheduling.
- Enters and maintains departmental records such as inventory control records, rosters, directories and schedules.
- Manage front desk operations and provide excellent customer service.
- Provide outreach to college freshman and continuing students
- Assist the College Coordination and Academic Coaches with freshmen advisement and registration.
6-10 years of experience
- Assist with planning camp and mission activities for 30+ youth
- Work closely with Youth Pastor to assess needs of youth group as a whole
- Communicate with parents on a constant basis to assess needs of their child as an individual
- Lead Vacation Bible School classes ranging from ages 4-13
- While out of town with youth, kept track of medication administration and schedule and Perform first aid as needed
0-5 years of experience
- Manages functions using the program Titanium Schedule
- Establishes a warm unified professional environment while maintaining confidentiality
- Sustains a high level of customer service by greeting students, answering incoming phone calls, scheduling
- Renders clerical support including data entry, copying, and paperwork
0-5 years of experience
- Services students, staff, faculty, and administrators for a college campus with currently 19,000 students enrolled.
- Appoints students to the correct unit, or department based on specific issues.
- Back up support person for transcripts, undergraduate students major/minor declarations, enrollment verifications, etc.
- Knowledge of residency, P/NC grading, and permit systems.
- Phone calls, e-mails, scheduling appointments, creating and distributing documents, records management, processing student data.
- Data input and student inquiries via CUNYFirst.
0-5 years of experience
- Assist in developing, planning, and execution of programs and events
- Data entry and filing
- Record meeting minutes
- Provides students with information about campus life and refer them to appropriate services
- Sent emails, made phone calls, made photocopies, and scanned documents as necessary
0-5 years of experience
- Maintain an organized environment.
- File students information into the college database.
- Provided customer service
0-5 years of experience
- Working directors of all administrative offices of the College
- Bi-Weekly meetings and revisions on FASFA and NYS TAP policy changes
- Maintains confidentiality of information exposed to in the course of business regarding students, supervisors or other employees
- Restock, organization/ review of student files ect/ Assists in maintaining databases; processing various registration transactions
- Identifies and resolves registration problems including improper scheduling, financial aid assistance, outstanding debts, credentials, etc.
0-5 years of experience
Verify identification of students taking the exam
- Proctor examinations for current and potential students
- Monitor students during exam
- Keep track of time allotted for the exam; instruct students to begin and end at the scheduled time
- Troubleshoot and address issues/student concerns immediately and appropriately
- Administer test materials and guidelines
- File and organize exams
- Fulfill clerical work duties in the office
0-5 years of experience
- Responsible for filing and maintain record.
- Maintain and update filing and database system using a computer.
- Sort or classify information according to guidelines.
- Read incoming materials to determine how and where they should be classified or filed.
0-5 years of experience
- Record students’ relevant information on Excel spreadsheets
- Photocopy, scan, and email documents to appropriate personnel
- Proctor exams and grade students’ scantron sheets before generating frequency distribution and item analysis sheets for professors
- Assist staff with projects, including certificate preparation
6-10 years of experience
Assistant to AVP Campus Planning & Facilities
- Write and reconcile E-Procurement Requisitions in CUNYFirst System
- Setup Excel spreadsheets for budget
- Annuity Reports for Central Plant, Reconcile Visa Cards
- Use of data base to record, check, and maintain current and timely correspondence
- Faxing and Xeroxing records/vendor information
- Interact with high volume of phone calls
6-10 years of experience
- Assisted program director in the completion of the program’s Annual Performance Report
- Filed the program’s grants, purchases, student travel, staff travel, room reservations, events, and expenses
- Create new student files and input them onto program’s database
0-5 years of experience
- Booked, distributed and basic troubleshooting student and class production equipment
- Worked with full-time Operations and Engineering staff to support academic activities
- Tracked orders and sending approvals for work requests
- Kept daily inventory & maintained up keep of all equipment use
- Kept track of all equipment
0-5 years of experience
- Assists in maintenance of filing system/updating & organizing department database.
- Enters and maintains departmental records such as inventory control records, rosters, directories, and schedules.
- Routinely work with Microsoft Office and Excel to create letters, memoranda, flyers, charts, etc.
- Assist in collecting and compiling data from Departmental Events and Workshops.
- Code data for computer entry, perform data entry, and run computer reports.
- Primarily serves as front desk receptionist to greet students and direct them as needed, answer phone calls and take messages.
0-5 years of experience
- Assist in maintenance of filing system/updating & organizing department database.
- Enter and maintain departmental records such as inventory control records, rosters, directories, and schedules.
- Routinely work with Microsoft Office and Excel to create letters, memoranda, flyers, charts, etc.
- Assist in collecting and compiling data from Departmental Events and Workshops.
- Code data for computer entry, perform data entry, and run computer reports.
- Primarily serve as front desk receptionist to greet students and direct them as needed, answer phone calls and take messages.
0-5 years of experience
Identifies problems regarding computer, peripheral or communications equipment and contact the predetermined office for repairs.
- Tests communication lines to check their capability to transmit data.
- Records problems; logs and controls traffic on the network and perform system backups.
- Transmits designated tapes, cartridges and documentation to other locations, as directed.
- Perform routine clerical tasks including data entry tasks in a computer environment
- Operate the system mainframe.
- Scan exams in order to get scores and updated results through the database.
- Operate equipment attached or communicating with the mainframe.
- Observe and control the operation computer equipment including computer output.
- Check indicators and determine proper functioning of equipment.
6-10 years of experience
- Provides comprehensive, legible, and accurate notes in a timely manner
- Attends class sessions of the specified courses
- Maintains students’ confidentiality
0-5 years of experience
- Open and sort student applications
- Ensure student documents are stamped and dated upon arrival
- File student student applications.
- Forward student documents to respective Counselors
6-10 years of experience
- Assist visitors with research material for academic projects
- Inform visitors of library procedures and proper equipment usage
- Answer routine inquiries and refer students to librarians
- Sort and return books to shelves according to identification number and title
0-5 years of experience
- Worked on student records through CUNY software CUNYFIRST to research students refunds and assisted students with account and breakdown
- Field incoming calls and troubleshoot student account issues
- Worked with financial aid and registrar office to assist student refunds
- Responsible for all incoming and outgoing mails
0-5 years of experience
- Assists with any issue with technology services and equipment
- Creates tickets for further assistance with IT-related matters
- Communicates with Dell support on the telephone
- Helps to set up the laptops, cables, and equipment for conference rooms and classrooms
0-5 years of experience
- Provide clerical services and support to the program dean’s secretary.
- Provide direct services to Social Science Dean upon request
- Responsible for ensuring safe delivery of confidential information
- Network with faculty to obtain academic related information and provide required support.
- Oversee Social Science Learning Center student activities
- Assist students with basic computer needs
- Serve as a point of contact to address student inquires pertaining to general academic policies and procedures and location of support resources.
0-5 years of experience
- Schedules appointments for patients to meet with speech pathologists and audiologists
- Answers and forwards incoming calls
- Collaborates with a team of eight
0-5 years of experience
- Assist staff through contacting students via telephone, email concerning low GPA’s, advisement, etc.
- Provide support to the assistant to the dean, screen and handle telephone communications.
- Maintain data entry / schedule appointments in calendar in Outlook for the College Advisors.
0-5 years of experience
- Supervise supplemental instructors to ensure quality service and effective instruction
- Provide motivational mentorship to instructors through the academic year
- Brief school leadership about the progress through verbal and written reports
0-5 years of experience
- Provide direct services to undergraduate students, such as note-taking for the disabled.
- Help John Jay Instructors make their classes accessible to students with disabilities.
- Schedule and proctor course exams for students.
0-5 years of experience
- Provide helpdesk support and resolve problems to the end user’s satisfaction
- Monitor and respond quickly and effectively to requests received through the IT helpdesk face to face and remotely
- Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority
- Install, test and configure new workstations, peripheral equipment and software
- Maintain inventory of all equipment, software and software licenses
- Manage PC setup and deployment for new employees using standard hardware, images and software
- Assign students and faculty computers to proper groups and provide account assistance in Active Directory
- Perform timely workstation hardware and software upgrades as required either on field or remotely
6-10 years of experience
- Supervising lab and train new staff
- Tutoring undergraduate students in Econometrics and Mathematics.
- Helping students working with SPSS, SAS, and STATA
0-5 years of experience
- Support the Help Desk as needed with moderate technological requests
- Provide basic support to PC users through College including students, faculty, senior administration
- Move and set-up hardware equipment and software installation support
0-5 years of experience
- Report to HR Specialist.
- Process timesheets for all part-time employees. Review timesheets for accuracy, upholding HR and Payroll policies, and enter hours to be paid into Time Tracking System (TTS) for payment.
- Perform regular checks to ensure that College departments submit timesheets at end of pay periods. Organize timesheets in “BCTime” shared folder.
0-5 years of experience
- Assisting financial aid counselors in many capacities
- Answering student phone calls and providing financial aid related information
- Supplying customer service to students during intake and reception
- Reviewing and intaking verification related documents for financial aid purposes
- Assisting in the maintenance of the multiyear filing system
- Charged with some responsibilities that pertain to the capacity of updating students’ in the City University of New York Fully Integrated Resources and Services Tool (CUNYfirst) program
- Counseling and advising students to some degree, in regards to financial aid eligibility
- Participating in campaigns to increase student enrollment
- Giving presentations to groups of perspective students about their financial aid options
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[College Assistant]
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
