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0-5 years of experience
Trained 15 professional staff and 65 Resident Assistant’s (RAs) and on multicultural awareness, LGBT issues, and wellness
- Responsible for the operations and facilities of a hall housing 225 upper-class and graduate students
- Supervised one assistant hall director, a graduate assistant position, and 4-6 RAs
- Promoted diversity and multiculturalism by creating the Global Living Community, a residential living-learning community
- Chaired committees for Professional Hiring and Training and Development
- Served as the primary judicial hearing officer for students involved in conduct violations
0-5 years of experience
Strategized to improve resident programs in three (3) residence halls housing 257 students, i.e., increasing community and social interaction
- Oversaw building walkthroughs, damage assessments, room inspections, reporting and billing, maintenance requests, hall openings and closings, emergency crises, and other administrative tasks
- Participated in the hiring and training of residence life staff as to goals and objectives, university policies and procedures, professionalism and ethics
- Collaborated with Resident Assistant staff to devise hall goals promoting staff cohesiveness, positive attitudes and good communication
- Supervised three resident assistants and evaluated staff job performance, implementation of program initiatives, and adherence to university policies and procedures
- Assisted with on-call duty rotation for 1,900 students living on campus
- Mediated roommate and staff conflicts
0-5 years of experience
Oversaw a 300-bed, traditional style hall, mostly freshman, with an Honors Learning Community
- Completed administrative duties accurately and on time such as weekly paperwork, maintenance requests, staff meetings, key audits, program tracking, common damage reports, and incident reports
- Trained, mentored, professional developed, and supervised 7 undergraduate Resident Assistants
- Advised Hall Government which included balancing a budget of $3,500
- Coordinated with the Department of Honors to create opportunities for student-faculty interaction
- Responded to incidents consisting of alcohol, illegal drug use, suicide ideation, other medical issues, flooding, key issues, and additional facility concerns
- Completed Title IX and Clery Act Training
6-10 years of experience
Promoted to largest (560 person) residence hall on campus after serving as RHD in smaller halls
- Provided 24 hour duty coverage for crises intervention and discipline
- Created hiring materials and evaluations tools for paraprofessional staff. Supervised graduate students and paraprofessional staff members
- Advised a Residence Life inner hall government group
- Counseled students and provided support and encouragement
- Presented at professional conferences on behalf of the department
- Awarded “Hall of the Semester” for five semesters by the Residence Housing Association
- Created in house programs to educate students on campus issues
0-5 years of experience
Responsible for day-to-day operations of a co-educational residence hall of 275 residents
- Supervised, trained, and evaluated 9 Resident Assistants
- Coordinated, approved, and tracked hall programming
- Managed staff development and programming budgets of approximately $1,200
- Served as primary judicial officer for 1 residence hall
- Co-advised Residence Hall Assembly
- Assisted with Resident Assistant Selection Process
0-5 years of experience
Hired, trained, supervised and evaluated student desk assistant staff of 17 students.
- Supervised a 24-hour information desk operation providing quality customer service to residents and staff
- Managed bi-weekly payroll for 17 member desk staff
- Co-advised Wilson Hall Council, earning Advisor of the Year for 2008-2009
- Assisted in the supervision of 8 Resident Assistants in 5 residence halls including suite style and traditional halls
- Planned and facilitated monthly desk staff meetings to keep employees updated on policies and current initiatives
0-5 years of experience
Supervised and trained Resident Assistant staff in conjunction with the Resident Director.
- Coordinated the recruitment and hiring process for Resident Assistants.
- Managed staff relations and conflict and crisis management in conjunction with the Counseling Center.
- Managed programming budgets for residence halls and satellite campus.
- Served as an academic advisor for undecided students and an organization advisor to ~6 student groups.
- Implemented campus-wide programs and created intramural sports league on the satellite campus.
0-5 years of experience
Managed and supervised up to 3 traditional residence halls with 34 Resident Assistants and about 850 residents
- Administered budgets for monthly programs designated for community development and improvements
- Promoted, modeled and enforced policies; conducted disciplinary hearings and incorporated sanctions
- Responsible for recruiting, selecting, training, supervising and evaluating the resident assistant staff
- Served as a peer counselor on academic, personal and life planning issues for a multicultural population
- Participated in weekly on-call duty rotation responding to emergency and crisis situations
- Provided platform for conflict management and conflict resolution while addressing concerns between residents
0-5 years of experience
Responsible for the day-to-day operations of a 350-bed residential facility of upper class residents;
supervised eight resident assistants.
- Managed front desk operations; scheduled staff and managed payroll.
- Facilitated weekly meeting with resident assistants to assess performance and provide support.
- Experienced in facilities management, included periodic building inspections and walk-throughs.
- Provided crisis management and participated in an on-call rotation as a first responder.
0-5 years of experience
Developed, implemented, coordinated, and advised the Campus Community Emergency Response Team program
- Instructor: Science and Society 101
- Coordinated Room Condition Reports and billing concerns
- Adjudicated Code of Conduct and Residential Programs policy violations
- Supervised, advised, and trained resident assistants, graduate assistants, office assistants, and hall council
- Evaluated and implemented programming initiatives and budgets
- Managed facilities and safety concerns
- Committees: C-CERT Program, Professional Staff Training, RHD Selection/Recruitment, Student Success, Spirit Week, Academic Judiciary, Leadership, Homecoming
0-5 years of experience
Performed crisis counseling, conflict mediation, problem solving, public speaking, large & small group activities
- Supervised over 45 reception desk workers, weight room managers, and resident advisors
- Served on multiple committees: minority recruitment, hiring, interviewing, training and development
- Reviewed, revised and implemented personnel policies
- Conducted staff meetings and performed training sessions
- Administered payroll
0-5 years of experience
Responsible for operation and management of 2 residence halls housing 400 first-year students.
- Hired, trained, developed and supervised 20 undergraduate Resident Assistants.
- Advised and fostered the leadership of the residence hall student government executive board.
- Acted as judicial officer and adjudicated violations of University and Housing & Residence Life policies.
- Served on pager rotation for emergency crisis response for 4,000 residential students.
0-5 years of experience
Developed, implemented, and evaluated a programming model based on community, campus, and faculty involvement
- Supervised a staff of 12 Resident Assistants and 1 Desk Manager in a co-educational hall of 390 students
- Supervised full time graduate Assistant Hall Director
- Maintained a budget of approximately $5000.00
- Assisted with summer conference program including: selecting and training in-hall staff, serving as a liaison with camp coordinators, maintaining a customer service desk, and coordinating administrative paperwork
- Co-advised hall government and assisted with programmatic functions of hall council leaders
- Developed, implemented, and facilitated continuous training for staff and hall government executives
- Adjudicated student conduct cases
- Participated in on-call weekend duty, including crisis management
- Promoted, modeled, and enforced housing and university policies
0-5 years of experience
Administered daily operation of residence hall housing approximately 150 students
- Selected, and trained resident assistant staff
- Supervised six resident assistants
- Coordinated Residence Hall Academic Probation and Honors Residence Hall programs.
- Served as a liaison between Office of Residence Life and the resident students
- Counseled Summer Education Opportunity Program students
- Taught Summer Education Opportunity Program class
- Assisted Conference Housing Coordinator
0-5 years of experience
Managed a traditional residence hall community of 280 first-year students
- Trained, supervised, and evaluated a staff team of 7 Resident Assistants
- Adjudicated student disciplinary cases for all first-year housing complexes as assigned by the Office of Student Conduct
- Monitored building programming and community development through a Residential Curriculum model
- Advised Rodney Complex Community Hall Council and 12 member Executive Board
- Completed administrative tasks including building openings and closures, building access card management, key core changes, and room assignment changes
0-5 years of experience
Hired, trained, developed, & supervised 9 Resident Assistants
- Oversaw the daily operations for a suite-style residence hall housing 350 honors students
- Supervised & encouraged community building based on the UF Compass model
- Enforced community standards & coordinated the judicial procedures
- Responded to emergency & crisis situations while on call for the 4,600 residents on west campus
- Advised the Student Honors Organization which was awarded Hall Council of the Year 2009-2010
0-5 years of experience
Operated a hall of 200+ residents and assisted with personal and educational needs
- Supervised paraprofessional staff assigned to the hall
- Recruited and assisted in the hiring and training of the paraprofessional staff
- Programmed activities for residents to include both educational and entertainment type of activities
- Coordinated with University personnel outside of Residence Life for successful implementation of programs
0-5 years of experience
Oversaw the daily administrative operations and maintenance of the residence hall(s).
- Supervised Resident Assistants, an Assistant Hall Director, and Desk Assistants.
- Held weekly one-on-ones with staff members and office hours to meet with students to discuss job/community performance, issues, academics, etc.
- Prepared and conducted weekly staff meetings to implement changes in the community.
- Ensured a living-learning environment for the community by upholding the tenets of academia.
- Served as a conduct officer for student conduct hearing cases and administered sanctions when needed, approximately 35 cases a year.
- Participated in an on-call campus duty rotation, approximately 9 weeks a year, which
- Provided paraprofessional counseling for residents and made referrals when appropriate.
- Managed programming implementation of the staff members for the residential
- Served as the Advisor to the Residence Hall Association (October 2012 to June 2013):
- Populations supervised: 1 – 3 buildings; 25 – 280 male & female residents; 1 assistant
0-5 years of experience
Oversaw the day to day functions of the men’s residence hall and functioned as a primary on call person for the women’s hall in absence of the women’s residence hall director
- Coordinated, planned, and implemented yearly RA training
- Oversaw staff of 19 RAs between two residence halls as well as a full time night desk worker
- Assisted in the coordination and planning of the move-in/move-out process as well as roommate and room switch processes
- Facilitated a conducive learning environment for both students involved in the MAP/Walk program for conditionally admitted students as well as regular admission students
0-5 years of experience
Demonstrated leadership skills and encouraged personal and educational growth of students through supervision of over 90 students and staff.
- Mentored and advised students, including teaching conflict resolution skills. Also, mediated between students and provided referrals to others when needed.
- Trained, supervised, and provided leadership to all staff to ensure smooth operations of residence hall.
- Responded to and handled crisis and emergency situations.
0-5 years of experience
- Assisted in the development of an educational environment within the First Year Initiative Program that includes 1040 first-year students residing in 3 residence halls
- Directly supervised 15 Academic Peer Advocates (APA) including interviewing, recruiting, training, and evaluating in conjunction with the Assistant Director of Residential Life and Area Director
- Monitored purchase orders and assisted with oversight of $10,000 programming budget
- Served on the following committees: Diversity, Publications, Programming, and Staff Selection
- Planned and implemented the annual faculty recognition banquet through effective delegation
0-5 years of experience
- Supervised staff of eight resident advisors and managed a residence hall of 200 students.
- Participated in week-long on-call duty rotation, which required emergency response, situation analysis, and mediation skills.
- Managed hall programming budget of approximately $3,600.
- Planned and executed fall training and ongoing professional development workshops for resident assistants on topics such as emergency response, conflict mediation, and stress management.
- Advised residence hall council by attending organization meetings, assisting with events, and coordinating volunteer projects.
- Revised residence hall director and residence life advisor training manuals.
0-5 years of experience
Responsible for the overall operations and management of a coeducational, first-year building housing approximately 250 residents
- Directly supervised, trained and evaluated 4-8 paraprofessional staff members
- Assumed additional supervision and management of an all female, first-year building housing appropriately 150 residents
- Assisted with the coordination and completion of an international academic experience for 500 first year students
- Served as a Judicial Hearing Officer
- Coordinated RA Challenge, staff in-services, RA training and end of year staff banquet
- Created and implemented Providing Residents with Intellect, Diversity, and Energy (P.R.I.D.E.) programming model
- Served as a member on multiple student intervention committees
- Advised Students Teaching Awareness and Responsibility (S.T.A.R.), an alcohol/drug awareness peer group
0-5 years of experience
Created proposal and managed a comprehensive project, converting a paper-based
hiring system to a comprehensive university-wide online hiring process effecting 170
applicants and 81 Resident Assistants.
- Served as a member of the Judicial Enhancement Team which accomplished the development and implementation of a network judicial database
- Served as technical support for 165 residents including troubleshooting personal
- Managed daily operations, supervise, train, schedule staff, support student students with their academic, personal, and social adjustments to college life, manage
- Enforced University policies including investigating incidents and meeting with students regarding inappropriate behaviors.
0-5 years of experience
Directly supervised 12 Resident Assistants
- Served as primary contact for building judicial needs and resident conflicts
- Oversaw Resident Assistant recruitment process
- Conducted and facilitated Resident Assistant training
- Directly facilitated Residence Hall opening and closing procedures
- Initiated new policies and procedures that coincided with University goals
- Enforced University policies and procedures
0-5 years of experience
- Managed a residence hall of approximately 850 students, maintained knowledge of residents and communicated effectively with facilities management and cleaning staff
- Directly supervised 9 resident advisors, co-supervised 9 resident advisors, and 20 desk clerks
- Authored community development plan and oversaw programming efforts designed to encourage social justice advocacy and socially responsible leadership
- Utilized in-person and web-based behavioral interventions to facilitate learning and development as outlined by institutional code of conduct
- Developed lesson plans and discussions focused on student development for a six week course designed to educate and inform potential resident advisors
- Co-facilitated a section of the resident advisor class
0-5 years of experience
Managed and supervised a staff in the daily operations of a freshmen residence hall.
- Supervised, trained and evaluated resident assistants and security desk attendants.
- Developed and facilitated the implementation of programs geared towards the success of freshmen women and men.
- Served as Judicial Hearing officer: engaged students in conduct meetings and determined sanctions based on college policies and meeting outcomes.
- Conducted seminars and classes to support students academically, while offering academic and personal counseling.
0-5 years of experience
- Managed two hundred and six residents.
- Supervised a staff of eight.
- Administered employment appraisals, coordinated time sheets and scheduling of all employees.
- Coordinated monthly programs and outreach services.
- Facilitated personal growth and career planning seminars and events.
0-5 years of experience
- Co-managed all aspects of residential operations for 2 co-ed halls which housed over 600 residents and collaborated on the creation and implementation of a community development plan
- Selected and trained 19 Resident Advisors and provided direct supervision to 8 staff members
- Planned and executed a residential program model and taught about topics including alcohol awareness, personal wellness, campus resources, multiculturalism, spirituality and social identity
- Directed residential hall operations
- Served as the discipline officer by mediating policy violations
- Assisted with all interviewing, hiring and evaluation processes of Residence Hall Directors
10+ years of experience
- Managed day-to-day operations and provided direct supervision to staff members.
- Maintained building maintenance records, processed payroll, and balanced annual budget.
- Conducted one-on-one review with all team members to build more effective communications, to understand training and development needs, and to provide insight for the improvement of delivery and customer communications.
- Planned and developed staff development programs.
- Coached and mentored employees and assisted in the development of growth and career goals.
- Oversaw community relations and events.
0-5 years of experience
- Managed residence hall administration and coordinated services 550 person community
- Facilitated student development initiatives and staff hiring, training and evaluation.
- Involved in budgeting and five year site planning activities.
- Managed summer conference center.
0-5 years of experience
Managed a residence hall housing 527 women
- Supervised 9 Residence Advisors and maintained schedule for 20 desk receptionists
- Planned age appropriate programs for residents and staff development on a wide range of topics
- Recruited, trained and evaluated staff
0-5 years of experience
Managed residence halls housing over 200 students
- Supervised, trained, and assessed 7 employees
- Conducted focus group interviews for the Department of Residential Programs, the First Year Residential Experience Program, and the Meal Plan Revision Committee
- Promoted student development through programming, discipline, and counseling
- Worked with a highly diverse college community
0-5 years of experience
Responsible for overall operation, including discipline, of the residence hall community.
- Supervised staff of ten student workers, assisting staff in utilizing facilities assigned halls.
- Assisted student’s adjustment to university life
- Advised students and organizations within the residence hall community.
0-5 years of experience
- Supervised, trained and evaluated 6 Resident Assistants in a building of 200 residents
- Coordinated Student Life Staff Development retreat with team of colleagues
- Advised Resident Hall Association and Sensenbrenner Hall government
- Managed and allocated a hall budget totaling $1,750
0-5 years of experience
Served as primary live in leadership and facilitated new hire orientation
- Collected wage hours and submitted a bimonthly payroll
- Compiled and maintained employee personnel records to ensure data integrity
- Managed desk staff and supervised desk operations in multiple buildings
- Interviewed and recruited candidates for Desk Assistant, Resident Assistant, Assistant Hall Director, Hall Director, Residence Life Coordinator, and Director of Housing positions
- Trained, sanctioned, and released employees as well as evaluated their performance for rehire
0-5 years of experience
- Provide professional live-in leadership for 950+ residents including supervision of 20 part-time direct reports and 32 part-time indirect reports
- Serve on committee to research pay rates for student staff at similar and aspirational institutions to provide recommendation to Executive Director for departmental pay rates for student staff / All student staff pay rates increased by 4%
- Streamline and simplify operations of a 24-hour security desk / Reduced staff by 12.5%, updated all on-the-job training materials, and increased communication by 78.5%
- Manage $15,000 budget including company-issued purchasing card / Decreased surplus budget from $6000 to $3000 over the course of 2 years: unit goal $2000 surplus
- Adjudicate cases of violations of Code of Conduct and Housing community guide violations / Manage and close approximately 50 cases per year
- Provide customer service to students, parents, alumni, and visitors to the community including follow-up and resolution of service complaints / Resolve approximately 20 service complaints per semester
0-5 years of experience
Assisted in the supervision of twenty-five Community Assistants.
- Completed semester work schedule for the Community Assistants.
- Collected IMPACT (programming) Reports from the Community Assistants and submitted the collective reports to Professional Staff.
- Oversaw and managed Programming and Staff Development budgets.
- Enforced university policies and procedures and responded to incidents as necessary.
6-10 years of experience
Managed a traditional residence hall of approximately 100 female students
- Supervised a co-ed pod-style building of approximately 100 sophomore students
- Oversaw a student staff of four Resident Assistants and one Academic Programming Assistant
- Created and implemented social, developmental, and educational programs hall wide
- Developed strong, positive relationships and communication with residents and staff
- Served as Judicial Officer and enforced housing policies
- Aided in an “on-call” capacity once a month to ensure the safety and security of residents’ campus wide
- Tracked and resolved maintenance and facility complications
- Helped plan Resident Assistants’ training and retreat
0-5 years of experience
- Recruited by director of Housing to apply for position in residence life which teamed with the student life office to conduct new student orientation and student organization advising.
- Managed team of 8-10 employees to ensure university safety, quality co-curricular activities and student retention for up to 400 students.
- Earned university award for outstanding staff programming and advising in residential life and Greek affairs.
- Authored a comprehensive 200 year self study report of University Housing operations utilized in the university wide accreditation process.
0-5 years of experience
Oversaw operations of two residence halls totaling approximately 200 students
- Trained, supervised, developed, and evaluated one Assistant Residence Hall Director and 12 Resident
- Shared Residence Hall Director on-call rotation and assisted with crisis intervention
- Served as Co-Curricular advisor for First Year Seminar
0-5 years of experience
Supervised a residence hall with 470 co-ed students and apartment complex with 60 non-traditional and graduate students
- Served as RHA Advisor &managed the Residence Hall Association budget of $68,000
- Negotiated and reviewed contracts for vendors (Aggie Fest, Homecoming, Week of Welcome)
- Developed and facilitated leadership workshops for SGA, RHA, Student Activities Board, & Greek Life
- Participated in On-Call Rotation with Hall Directors& Area Coordinators
- Assisted with the planning and facilitation of RA Training& In-Services
- Hired, trained, and supervised graduate assistants, and resident assistants
- Served on Graduate Hall Director Training& Selection Committee
- Supervised Technology Living Learning Community
- Assisted with the implementation of New Student Orientation
- Represented the Department of Housing& Residence Life on University Homecoming Committee
0-5 years of experience
Supervised 12 Resident Assistants, 1 Senior Resident Assistant, and 1 Administrative Secretary.
- Worked for the Orientation Office to maintain occupancy control during the summer.
- Collaborated with the Housing Office to ensure safety and cleanliness regulations.
- Counseled residents regarding academic, cultural, social, judicial, and personal matters.
0-5 years of experience
Promoted from Resident Assistant
- Maintained an engaging, healthy living environment for 25 residential students. Health concerns ranged from mental wellbeing to personal hygiene – assisted with any need required by resident.
- Acted as an academic success facilitator, community facilitator, administrator and student advocate – general liaison between residential student body and faculty/staff.
- Coordinated and implemented the Sustainability Living Learning Community (2010-2011)
0-5 years of experience
Trained, supervised, evaluated, 3 Resident Assistants
- Assisted in the development of Fall RA training for the 2005-2006 academic year
- Participated in rotating on-call schedule for emergency crisis response
- Conducted weekly all staff and bi-weekly individual meetings with RA staff
0-5 years of experience
- Participated in recruitment, hiring and training processes for Resident Assistants (RAs) and Desk Receptionists (DRs)
- Supervised, trained and evaluated six RAs and fifteen to twenty DRs
- Directed day-to-day operations such as check-in/check-out, judicial, maintenance, resident concerns, and parent inquiries
- Used developmental theories and concepts to work with, advise, and help students in the hall
- Created programming and events that build and enhance community throughout the residence hall
- Performed campus-wide on-call emergency response duty throughout the school year
- Completed administrative paperwork such as payroll timesheets, incident reports, hall rosters, and room condition reports
- Served as a judicial officer and adjudicate conduct hearings
0-5 years of experience
Provided leadership, assistance, and support to 250 first year and upper-class students in one suite style residence hall
- Directly supervised and evaluated one professional staff member
- Co- supervised and co-evaluated 9 resident assistants
- Adjudicated disciplinary meetings and issue appropriate educational and/or administrative sanctions
- Served as a member of campus wide on-call duty rotation for 2500 students
- Managed a budget of $10,000 for community development and facility maintenance for one residence hall
- Maintained an accurate occupancy and billing report for building
- Submitted and followed up on all maintenance and facility requests
- Assisted with Open House and Pirate Preview for prospective rising junior and senior high school students
- Oversaw summer school housing for approximately 100 upper-class students in one suite style residence hall
0-5 years of experience
Supervise twenty nine desk assistants that operate one residence hall desk that serves four residence halls. Hire and train desk staff and manage desk scheduling, ongoing desk training, key inventory, package and mail log, and desk inventory system.
- Trained and oversaw a staff of nine Resident Advisors (RAs) in their pursuit of the following: educational outreach to residents, community building, programming, and personal development.
- Advised hall government members-averaging 15 members, including such duties as recruitment, election planning, program supervision, facilitation of student leadership, and providing and approving purchase orders.
- Assist in the day-to-day facilities management of a large residence hall (~300 students)
- Adjudicate student conduct with the goals of creating meaningful student learning outcomes and effecting knowledge of university policies.
- Create and manage on-call rotation and one-on-one schedules for Resident Advisor staff.
- Direct Resident Advisor special assignments and committees in the areas of student leadership, academic growth, staff development, diversity, community service, and recognition.
- Provided tours of living facilities to potential students and families.
0-5 years of experience
Oversee the management of three residence halls with approximately 600 residential students.
- Demonstrate the ability to analyze and solve difficult problems, mediate student conflicts and make well-reasoned and principled decisions on a variety of issues and situations.
- Supervise 40 professional and paraprofessional staff members. Implement training sessions and in-services initiatives to enhance their professional development.
- Manage the administrative tasks related to inventory, damage, billing, maintenance, keys, fire safety, and building security.
- Participate in collateral department functions including but not limited to housing operations, planning, staff selection, training and development.
- Responsible for community standards and enforcement of policy. Serving as a judicial caseworker for the university.
- Develop and advise the programming model for the buildings to create an inclusive and supportive community for students to thrive.
0-5 years of experience
Supervise a staff of eight resident assistants and two residence halls of approximately 400 residents
- Complete administrative duties, including: overseeing programs, necessary paperwork, and scheduling
- Plan and orchestrate check-in/check-out process as well as monthly room inspections
- Manage condition of residence hall, including: coordinating and scheduling space rentals and collaborating with housekeeping/facilities staffs
- Conduct mediations with students and residency staff
- Coordinate with residents and campus officials to manage housing and resident life issues
- Enforce university and departmental policies; including adherence to University Honor Code
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[Hall Director]
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
