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0-5 years of experience
Successfully managed a facility housing 300 students by directly supervising 20 students and one full-time adult.
- Managed accounts and projects, working within budget and scheduling requirements.
- Performed personnel duties, such as hiring staff, training and evaluating work performance.
- Planned and promoted both campus-wide and community events.
- Established and maintained effective working relationships with students, parents, and staff.
- Managed and oversaw operations of the Gant/Spalding Front desk.
0-5 years of experience
Acted as the local guardian for five inner city, minority high school students as they attended high school in Appleton.
- Advised students in personal and academic goals, including college and study-abroad opportunities.
- Organized and supervised social, cultural, and educational opportunities for students.
- Cultivated relationships in the community on behalf of ABC.
- Created and maintained a safe, respectful, and positive living environment at the ABC House.
- Supervised the part-time ABC House staff, including four student tutors and a cook.
- Conducted multiple academic and personal check-points throughout the year to ensure student success in the program.
0-5 years of experience
Promoted community development within a residence hall housing 415 upperclassmen students
- Supervised nine staff members and facilitated staff development through planning and leading weekly staff meetings and one on one meetings with each staff member and organizing staff development opportunities
- Served on an on-call rotation for half of the residential campus, responding to student crises and incidents, appropriately documenting each situation
- Met with students who violated Residential Life & Housing policies and decided appropriate sanctioning
- Mediated conflicts between students and handled other student concerns
0-5 years of experience
Supervised 15 full-time employees in areas of student development, staff development, and employee relations
- Recruited, selected and trained 100+ paraprofessional student staff members
- Authorized and audited payroll for 30+ employees
- Counseled employees and on campus residents on departmental policies and expectations
- Handled all discrepancies in day-to-day operations in residence halls
- Member of the Student Conduct Committee which oversaw the Residence Hall Judicial process
- Developed department manual, Implemented and Trained staff on new software “Judicial Odyssey”
0-5 years of experience
Responsible for daily operation and management of two residence halls of over 600 students including openings and closings
- Trained, supervised and evaluated six Graduate/Resident Assistants Developed and implemented programs and served as the adviser to the hall council
- Managed student discipline process and partnered with discipline committee to resolve conduct conflicts and issue
- Mediated conflict resolutions, and provided basic counseling to residents for various issues
- Participated in professional and Graduate/Resident Assistants recruitment, selection and training
- Developed and implemented residence life Program guide
- Coordinated housing registration for First Year Students during new Student Orientation
0-5 years of experience
Provided management and supervision of 9 apartment buildings and 5 Fraternity and Sorority Houses comprised of upperclassmen students, nontraditional students, athletes and Fraternity and Sorority members
- Supervised 8 Resident Assistants, 1 Senior Resident Assistant, 1 Desk Manager and 7 Greek Housing Managers
- Conducted routine maintenance walkthroughs with maintenance and house keeping staff
- Served as the Preliminary Hearing Officer for Student Conduct violations that occurred in the area
- Managed a programming budget for Resident Assistants
- Participated in on call rotation with fellow Resident Directors
0-5 years of experience
Responsible for all aspects of the Residential Life program within the hall including recruitment, training, supervision and evaluation of a staff.
- Supervised 19 Resident Assistants and a full time professional Assistant Resident Director.
- Responded to all emergencies, counseling, and crisis situations in the building.
- Administered all aspects of hall management including community building, programs, activities and administrative responsibilities.
- Ensured safety and security in the building and communicated with appropriate university agencies on such concerns.
0-5 years of experience
Supervised a team of seven paraprofessionals individually and collectively in areas of student and professional development
- Organized student data utilizing Microsoft Office (Excel, Word, and Access) of 120-130 female students; utilized Quicken for bookkeeping purposes
- Implemented department protocol regarding student concerns and crisis including follow-up documentation
- Coordinated first diversity training for 66 Resident Assistants and 18 Resident Chaplains and also helped train in areas of community development, student crisis and protocol
0-5 years of experience
- Managed the overall, daily occupancy and administrative operations of residence halls housing 200 and 435 residents each
- Scouted, hired, trained, and evaluated a maximum of nineteen staff members in an effort to achieve performance standards
- Directed and supported educational and community development initiatives while promoting student success and development through created programmatic learning outcomes
- Mediated conflicts/crises with service in a professional on-call crisis rotation and adjudicated all applicable conduct hearings
- Participated in departmental/campus initiatives/committees, including freshman-course instruction & serving as student-group advisors
0-5 years of experience
Managed and ensured the wellness of two buildings comprised of approx. 430 residents
- Directly supervised 15 Resident Advisors and 2 Assistant Resident Directors
- Successfully managed a budget of $2,500.00 intended for supplies and building programs
- Lead weekly staff meetings
- Conducted judicial hearings for university conduct code violations
- Participated in on-call duty rotation for an on campus population of 3100 students
0-5 years of experience
Supervised a team of 7 resident assistants in managing the well-being of students in residence halls
- Facilitated resident assistant team and building wide events
- Conducted daily administrative tasks
- Enforced campus judicial policies
- Collaborated with resident assistants in educating students through programming efforts.
0-5 years of experience
Involved with the training and supervising of a staff of approximately 30 Community Advisors, and created strong and positive interpersonal relationships with the Community Advisor staff through giving advice and offering support
- Supervised co-ed building of approximately 30 residents while managing and resolving resident issues including facilities complaints, roommate conflicts, and homework assistance
- Created a pleasant learning and living environment by building relationships with residents and hosting community programs, including Alcohol Awareness activities, and discussions about Diversity and Goal Setting
- Enforced [company name] policy both on and off duty
0-5 years of experience
Responded to incidents involving students and/or residence areas; rotating on-call administrator.
- Selected, trained, and supervised fourteen staff members.
- Hearing Officer: adjudicated 150+ cases involving campus policy; collected data, interviewed subjects and witnesses, interpreted regulations, applied standards of evidence, issued adjudication, and monitored compliance of sanctions.
- Conducted investigations, presented findings, and testified at Judicial Board.
- Student Intervention Team Member: Counseling/Health, Residence Life, Public Safety.
- Counseled students through academic advising, financial aid strategies, and career development.
- Coordinated damage billing; occupancy reports; facilities maintenance.
- NEASC self-study committee member.
0-5 years of experience
- Managed two budgets totaling $10,000 for residence hall programming
- Supported RAs to develop over 150 programs around diversity, wellness, service, alcohol awareness, social development, adjustment to college
- Acted as judicial officer to 250+ residents and heard marijuana cases for a hall of 500+ residents
- Advised Residence Hall Association in their coordination of activities for first year residents
- Served as a member for Resident Assistant Training and Resident Assistant Recruitment and Selection Committees
0-5 years of experience
Supervised a staff of 8 Resident Assistants in a complex of 170 Honors College residents
- Supervised 1 Graduate Residence Director & 2 Graduate Community Assistants
- Evaluated data based on Quality of Life survey results
- Partnered with Honors College faculty members to create relationships with residents
- Organized 4th, and 5th Annual Dean’s Cups
- Created 1st Annual Mr. & Miss. Honors College Event
- Adjudicated 50 student conduct cases for Liberty, Republic, and Graduate Residence Halls
- Implemented first Campus Conservation Nationals Project on campus
0-5 years of experience
Led a staff of 14 Resident Assistants in coordinating summer camps for the UW athletic department
- Advised residents on all of the contractual obligations of their lease agreement and initiated evictions
- Creatively resolved off-hours emergencies as part of the live-in position in a hall of 400 students
- Counseled students on physical & mental health issues, academic resources, and social adjustments
0-5 years of experience
- Hired, trained, supervised, and provided professional development for 11 Resident Assistants and 1 Assistant Resident Director.
- Developed and implemented residential programming to meet educational, social, and spiritual needs of 300 undergraduate students.
- Oversaw facilities for five housing areas across campus and assisted with housing procedures, partnering with Facilities to assess damages and delegate fines.
- Presented professional workshop at ACSD Regional Conference in Minneapolis, MN.
- Provided ongoing student care and disciplinary follow-up for students.
0-5 years of experience
Managed the daily needs of 230 residents in two residence hall buildings located in rural Vermont.
- Collaborated closely with IT/Security to establish an online submission system for managing building access permissions during academic breaks
- Oversaw the planning and execution of large scale event programming
- Facilitated resolution of resident conflicts and enforced conduct policies
0-5 years of experience
Responsible for the overall operation of a 200-student residence hall for mainly first year students
- Participated in recruitment, training, supervision, and evaluation of eight RAs (including two Night Host staffs)
- Participated in on-call rotation as part of campus Crisis Response Team
- Processed maintenance requests and damage billing, addressing key control issues, assessing ongoing facility needs
- Tracked RA programs and monitored programming and office supply budgets
- Maintained occupancy reports and directed room changes
0-5 years of experience
- Supervised and developed staff of four Resident Assistants in professional and personal matters in a senior apartment style building
- Developed and advised a hall council in an effort to provide new leadership experiences for students
- Submitted and followed up with all maintenance requests
- Managed the annual budget for Residence Hall
- Created Common Area Health and Safety Inspection Forms that are currently being utilized by the department
- Chaired the Closing Committee
0-5 years of experience
Completed weekly Manager reports that follow a budget of approximately $1,000,000 dollars for the fiscal year
- Closed the fiscal year with 10% to the bottom line
- Provided direction and leadership to a team of 35 employees
- Oversaw three retail dining locations and catering operations
- Partnered with Executive chef to create new food concepts at the college
- Extensive awareness of food cost and optimal sales pricing based on the environment and cost of items
- Working knowledge of Peachtree Accounting software
0-5 years of experience
Recruited businesses and organizations to participate in fundraising events
- Updated client accounts using specialized accounting software
- Prepared and issued invoices and other financial statements according to established procedures
- Managed staff, prepared work schedules and assigned specific duties
- Determined staffing requirements, interviewed, hired and trained new employees, while also overseeing other personnel processes
- Directed and coordinated organization’s financial activities
0-5 years of experience
Supervised the Resident Advisors and conducted weekly staff meetings.
- Organized campus wide events to build a stronger community.
- Collaborated with the Director of Resident Life to manage disciplinary issues.
- Provided 24-hour emergency response, making referrals when needed.
- Mediated and resolved interpersonal conflicts.
0-5 years of experience
Assisted in the management of a team of 20 Resident Advisors
- Supervised active and passive programming completed by each Resident Advisor
- Fostered and built community by coordinating weekly events for the Resident Advisor team
- Developed reports to evaluate monthly programming
- Met with Resident Director and Director of Operations weekly to set goals for the team
- Resolved issues dealing with alcohol abuse, roommate conflict, hall safety, and building of community
0-5 years of experience
Created and implemented community development plans for three upperclassmen halls (650 residents total)
- Supervised 13 Resident Assistants and 2 professional Residential Desk Coordinators
- Crisis Management, on call responsibilities for 4,000 residential students on an urban campus
- Conducted staff meetings and one on ones with supervisees to encourage personal and professional growth
- Managed building operations for Opening, Closing, Term Switch, Room Changes, etc.
- Served as a pre-hearing conduct officer for Student Conduct and Community Standards
- Purchasing Card holder, oversaw building budget, monthly reports, petty cash refill, and reimbursements
- Worked in partnership with the Office of University Housing, who is our primary partner in management of our residential communities.
0-5 years of experience
- Supervised, managed, and evaluated twelve Resident Assistants in facilities with over 500+ upperclassmen/first-year co-ed students
- Facilitated professional development through team communication, community building, and leadership styles including presenting on “boundary-setting†to staff members
- Organized and executed Resident Assistant recruitment and training including planning, interviewing, and hiring for Resident Assistant Draft
- Managed a programming budget for model based on educational, diversity, academic, and social initiatives
- Served as a conduct hearing officer explaining, interpreting, and enforcing University and residential life policies through judicial sanctioning and resolution
- Performed administrative tasks including adjudicating conduct cases, billing, and tracking Resident Assistant and facility reports
- Co-instructed COED 450 “Life As A Resident Assistant Training†educational course
0-5 years of experience
Responsible for planning and implementing social and educational programs
- Assisted in managed a resident hall of 150 residents as well as a wing of 36 residents
- Assisted in supervising 5 resident assistants and 23 monitors
- Oversaw wing meetings once a month and building meetings as needed
- Organized 24 hour desk and duty schedule for 23 monitors
- Participated in weekly building on-call duty
- Residence Life Club member
0-5 years of experience
- Developed community, leadership, academic and personal growth oriented programs for 400 students.
- Approved, coordinated, evaluated, and tracked over 1,000 programs (annually) developed by student staff.
- Assisted in the selection, training, & performance review of resident assistants and student leaders.
- Supervised and mentored 10 student leaders and advised 26 on campus housing student leaders.
- Created and facilitated leadership sessions and organized retreats that included visual and interactive presentations on diversity, social, cultural, and academic program development.
0-5 years of experience
- Maintained a living/learning community within the residence halls that supported opportunities for students to grow personally, and achieve academic success
- Supervised seven Resident Assistants and facilitated recruitment, selection, training
- Developed and implemented programs that addressed the social, psychological and educational needs of students
- Acted as Hearing Officer for student conduct cases
- Directed staff implementation of the housing programming requirements, reviewed and approved individual programming planners, applications, and evaluations for compliance with housing policies and hall programming criteria
- Actively participated in Divisional Policy Planning and developed collaborative relationships with colleagues
- Assisted in crisis management and emergency response by being available to students and staff serving in the “On Duty” rotation with other Resident Directors
0-5 years of experience
Supported and advised 44 Community Advisors in programming and community building efforts
- Evaluated programming and performance of a subset off the Community Advisor staff
- Managed projects for directors of residential life including creation of a new survey for residents to evaluate community
- Managed a $10,000 budget
- Trained in conflict resolution and decreasing hall vandalism
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Resident Director
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
