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0-5 years of experience
Develop and deliver the of [company name] Fiber Optic Installer certification course.
- Trained technicians and managers or fiber optic installation, maintenance and repair
- Administer the ETA Fiber Optic Installer certification exam with a %98 success rate
- Generated an average revenue of $320,000 from training classes
- Designed 3 courses that have been accepted and are currently being used to certify technicians in nationally recognized certification program
0-5 years of experience
Assisted designing and developing technical training and educational programs for multi-discipline and on-the-job training for customers and employees as well as direct product sales and business development, facilitated at corporate training center and on site locations.
- Reduced training expense 5% through functioning as Operations Subject-Matter-Expert across several product service lines, eliminating need for outside expertise.
- Maximized class capacity by contacting both local and international students prior to class, confirming attendance and ensuring every seat filled, reducing training costs.
- Optimized instructor / student rapport by sharing personal career path and lessons learned, reducing learning obstacles and encouraging participation.
- Targeted instruction to job-role competencies required, ensuring aptitude and reducing redundant training.
- Exceeded 2014 performance review expectations by working with managers and students, facilitating scheduling and training within critical timeframe.
0-5 years of experience
Acquired knowledge of AutoCAD 2006 while learning the company’s developed applications; intelliModel, intelliRoof and intelliWall.
- Utilized SnagIt and Camtasia by Techsmith, as well as Captivate by Adobe, to create client education materials
- Reworked existing educational documents into expanded and detailed Student workbooks and created Instructor
- Incorporated GoToMeeting to address client demands for education over the internet, in addition to MS
- Conducted effective client education classes for all three applications after 5 months, while also managing class
0-5 years of experience
Taught automotive theory and physics
- Taught hands-on basics
- Promoted to lead instructor in 03/2008
- Supervised 10 Instructors and 300 students in classroom atmosphere
- Designed and implemented the institutions inaugural Race Program in 2006, starting with only one vehicle
- Developed Race Program to seven different vehicles in two different racing environments
10+ years of experience
Conducted task analysis in operational areas to establish training needs and ensure compliance with internal audit guidelines and corporate policies.
- Developed training curriculum and materials to support implementation of CS90 claim system.
- Maintained internal medical policy manuals to monitor utilization of benefits and contain costs.
- Conducted audits and assisted technical staff in resolving system problems to ensure timely processing of claims.
- Developed ALGOS (error resolutions) to resolve claim suspensions to improve processing cycle time.
0-5 years of experience
Developed and executed Point of Use (POU) Task Kit training for 402d Aircraft Maintenance Group personnel in support of High Velocity Maintenance (HVM)
- Planned, coordinated and developed components of instruction based on findings of occupational analysis
- Developed, reviewed and revised instructional materials for courses in accordance with specific learning objectives
- Created objective tests and other instruments to quantify student achievement and effectiveness of instruction
- Worked with members of the training group to make robust application of Instructional System Development (ISD) process
- Developed criteria for training aids and devices based on needs analysis of the instruction system
- Highly adept at leading/instructing students from diverse backgrounds to successfully retain learned knowledge and perform newly trained skills
- Vital contributor to the development of twenty-five process guides for POU Task kitting
- Instructed over 600 hours of training for the 402d Aircraft Maintenance Group
10+ years of experience
Provided course development and technical instructional training of HDL/HVL languages and Mentor tools to electrical design and verification engineers.
- Instructed 288 customer training classes in 720 days for 1889 students in North America, Europe and Pacific Rim.
- Recognized as Mentor’s top instructor (3.8 on a 4.0 scale) for HDL/HVL languages and tool flow by customer attendees. This resulted in 5% of students taking another training class under my instruction.
- Sole instructional resource in North America for VHDL, Verilog, SystemVerilog, SVA, PSL languages and ModelSim, Questa Sim, LeonardoSpectrum, Precision Synthesis, HDL Designer, FPGA Advantage and ReqTracer tools.
- Experienced with OVM and UVM advanced test bench methodologies, Mentor‘s Veloce2 in-circuit emulation (ICE) and test bench express (TBX) simulation acceleration platform.
- Provided extensive hands-on customer support via training class instruction and MGC SupportNet service requests.
- Interfaced with various departments to expedite resolution of customer queries and issues; resulting in customer satisfaction with Mentor, increased tool usage, and additional tool purchases.
6-10 years of experience
Delivered and maintained Custom Service Course for Communication Technicians, 1st, and 2nd level managers
- Trained over a 1,000 Technicians and 200 Management people across the country and International
- Courses delivered and tailored were Switched Access Remote Test System (SARTS), Digital Access Cross-Connect System (DACS), Digital STC, D4 Channel Bank, Digital Signaling, SCAMIS, AGILE, and other network operational courses
- Managed eight Instructors in various locations and one Reports Clerk
0-5 years of experience
Provided systems support on a network of over 1500 users operating Windows NT 3.51, 4.0 and Windows 95 workstations
- Administered user accounts and print queues on a Windows NT platform
- Setup and configured multiple networks consisting of 2 servers and 25 workstations supporting Windows NT and A+ Training
- Worked as a key team member to upgrade 5000+ computers to NT 4.0 Workstation, Microsoft Office 97 and Netscape Communicator 4.04
- Provided leadership and mentoring to support specialists
- Analyzed courseware and provided technical support in the development of a Windows NT Certification course
- Prepared students for CompTIA’s A+ Certification exams by providing a thorough understanding of troubleshooting for DOS, Windows, computer hardware and basic networking
- Trained students on technical topics, professionalism and communication techniques for working with non-technical personnel
- Supervised and conducted advanced training lab exercises emphasizing problem-solving techniques for servicing clients in the field
0-5 years of experience
Trained new hire and veteran field service employees on installation, repair, and maintenance of company manufactured equipment.
- Trained 0ver 500 customers, experienced technicians, and new hire employees on installation and repair of UPS equipment to include machine specific software and firmware training applications.
- Upgraded and maintained approximately 20 different product PowerPoint presentations used for instructor lead training.
- Upgraded and maintained approximately 10 lab manuals for use with hands-on experiments.
- Recorded and maintained Training Qualification records for over 500 technicians and customers that serviced the equipment.
0-5 years of experience
Developed learning objectives to support the training goals and trained over 1,000 students in military safety and other aircraft related subjects
- Analyzed curriculum, utilizing ISD principles to support the accomplishment of Naval training mission and vision.
- Evaluated safety concerns in an effort to determine methods to minimize risk for students, staff, and equipment.
- Developed instructor guides, trainee guides, and job aids for classroom delivery.
- Designed and implemented course curriculum about the operation and maintenance of air refueling stores.
- Designed testing plan and test items which helped to measure retention and working knowledge of instructional material.
- Delivered thousands of hours of advanced power plant and fuel systems to more than 150 students with zero academic attrition.
- Used Microsoft PowerPoint and AIM software, developed training products that assisted in the qualification and certification of several new Naval instructors as Master Training Specialist.
- Created simulations using available lab electronic equipment.
- Utilized Kirkpatrick survey methodology to collect and measure feedback regarding academic, personal, and professional concerns of trainees.
10+ years of experience
Conducted FORSCOM and I CORPS compliancy Evaluations in the area of Communications.
- Taught, coached, and mentored US Army personnel in Communications standards and maintenance procedures.
- Maintained the operational and security requirements for approximately 100 computers for a military network.
- Performed a webmaster of Intranet and Extranet websites that averaged over 2200 hits a month.
0-5 years of experience
Trained, motivated and developed the CommTech technical team for growth
- Courses include: Safety, Defensive Driving, Ladder Handling, New Hire, Residential and Business Digital Video, Internet and Voice, Home Theater Systems and Home Networking
- Developed and facilitated supplemental training aids to assist the technicians with material retention (i.e. Jeopardy modules)
- Interacted with technical supervisors and managers to ensure the material taught is relevant to the field personnel needs
- Monitored Team Comcast for all updated information on our products and procedures to ensure the class material is current
0-5 years of experience
Tasked with developing and delivering meaningful training to broad spectrum of business and private students.
- Maintained field experience via consulting for real world skill application in the classroom.
- Rapidly acquired multiple skill sets at a very deep level for knowledge transfer.
- Developed and delivered ITIL simulation and instruction.
- Certified in assigned MS MOC course-ware across the MCSE/MCITP skills.
- Developed and Delivered CompTia instruction in classroom setting.
- Presented instructional products to prospective business to business clients.
- Represented New Horizons at events both as PR and technical presenter.
0-5 years of experience
Presented marketing and technical trainings to reseller and engineering customers throughout the U.S. and Canada
- Trained customers for Nortel Networks Certifications
- Taught certification classes, both technical and applications-based, internally to employees
- Developed course materials for both applications-based and product-specific trainings
- Coordinated, scripted and filmed content for web-based streaming media training tool
- Increased customer awareness internationally via Internet Based Training program
0-5 years of experience
Developed basic computer help-guides with graphics, tailored for specific study needs
- Created comprehensive lesson plans, adapting curricula to learning styles and needs of senior, adolescent, and adult students
- Developed marketing brochures and flyers to promote program for community center
- Provided technical support for community technology center, ensuring security protocols and software updates
0-5 years of experience
Developed and implemented instructional materials for Kawasaki Small Engine Division
- Presented course materials through lecture and hands on, in classroom exercises
- Performed failure analysis on warranty claim engines
- Provided technical assistance for Kawasaki Small Engine Dealerships
6-10 years of experience
Migrated Corporate Network onto private cloud solution with mission critical email, CRM, and SharePoint moving to Microsoft public cloud solution
- Expert level instruction on PMP, ITIL v.3 2011, Lync 2010, Windows 7 & Server 2012, Windows Hyper-V 2.0 & SCVMM 2012, SharePoint 2010, AD FDS, AD LDS, and other new Windows Server 2008 R2 technologies
- Reorganized Facilities department, replacing inefficient personnel and network design creating value generating, customer focused, technology superior organizational infrastructure
- Top 25 Trainers Worldwide recognition recipient for 2010-2011 & 2011-2012
10+ years of experience
- Provided product performance training in over 230 sessions in over 20 countries.
- Trained external customers to operate and maintain computer based telecommunications products for third generations and Long Term Evolution products.
- Designed and delivered instructor led courses as well as long distance learning via WebEx.
- Developed and implemented on-line courses using Articulate and Captivate authoring tools.
- Built servers and installed instructional software modeling customer networks and environment.
0-5 years of experience
As part of the Advantage Team, I performed the role of Training Lead for the broad rollout of the Freddie Mac Service Loans application.
- Conducted organizational and training needs assessment; developed training strategy and training plan
- Designed and developed curriculum
- Developed Service Loans User Guide, walkthroughs and exercises
- Seeded data in training environment
- Developed and managed training schedule
- Delivered instructor-led training to internal users using a live training environment
0-5 years of experience
Developed Training Materials and implemented evolving training requirements for Dual Energy Computed Tomography (X-Ray) Explosive Detection Systems and Linux Based LAN systems.
- Teaches L-3, SDS Field Service Personnel and International Customers on the Operation, Maintenance and Repair of those systems through classroom, hands on and on-site training.
- Excellent at working with Limited English speaking technical students and translators.
- Qualified Technician in three CT systems in three months, about a year earlier than expected.
- Outstanding Teaching Reviews received from Provetecnia, ANA, Japan Sky Services and L-3, SDS subsidiaries in Thailand, Singapore, United Kingdom, UAE and Zagreb, Croatia.
- Formally trained in Lean Six Sigma, currently developing a Green Belt Project in cost reduction.
0-5 years of experience
- Instructed 3.2K hours of technical training course; maintained a 98% graduate assessment survey satisfaction rating
- Skilled communicator; briefed maintenance officer courses on benefits of new equipment broadening future leadership
- Developed much needed Student Individualized Assistance tracking system; documented proper and timely tutoring
- Briefed unit commanders on training endeavors; bridged the gap between operations, maintenance, and school house.
6-10 years of experience
Responsible for aircraft flight coordination, aerial refueling, emergency action procedures, briefed and submitted reports to commanders at all levels.
- Managed logistical operations by using available communications systems and consoles to effect positive control of assigned aircraft, aircrews, cargo, passengers and aircraft maintenance.
- Provided onsite database training to users worldwide.
- Designed training manuals and standardized tests.
0-5 years of experience
Responsible for maintaining up-to-date knowledge of the UAS-I program and the latest software versions
- Responsible for providing classroom instruction on the UAS-I program to US Army personnel and military contractor customers
- Provided specialized training for key unit personnel in Quality Control, Production Control, and Database Administrator roles within the Windows XP/MS SQL Server 2005/08 Database UAS-I program
- Created MS Office PowerPoint presentations for classroom instruction, and made changes as necessary for software upgrades and doctrine changes
- Fielded our customers with the Combat Service Support Automated Information Systems Interface v2.0 (CAISI) secured wireless network for our customer’s production equipment
- Converted and loaded customer databases from Microsoft Office Access 2007 to Microsoft SQL Server 2005/08
- Provided over the shoulder training for our fielded customers as a follow-up to the classroom and specialized training that was already provided to them
0-5 years of experience
Responsible for maintaining up-to-date knowledge of the UAS-I program and the latest software versions
- Responsible for providing classroom instruction on the UAS-I program to US Army personnel and military contractor customers
- Provided specialized training for key unit personnel in Quality Control, Production Control, and Database Administrator roles within the Windows XP/MS SQL Server 2005/08 Database UAS-I program
- Created MS Office PowerPoint presentations for classroom instruction, and made changes as necessary for software upgrades and doctrine changes
- Fielded our customers with the Combat Service Support Automated Information Systems Interface v2.0 (CAISI) secured wireless network for our customer’s production equipment
- Converted and loaded customer databases from Microsoft Office Access 2007 to Microsoft SQL Server 2005/08
- Provided over the shoulder training for our fielded customers as a follow-up to the classroom and specialized training that was already provided to them
0-5 years of experience
Developed and executed Point of Use (POU) Task Kit training for 402d Aircraft Maintenance Group personnel in support of High Velocity Maintenance (HVM)
- Planned, coordinated and developed components of instruction based on findings of occupational analysis
- Developed, reviewed and revised instructional materials for courses in accordance with specific learning objectives
- Developed objective tests and other instruments to quantify student achievement and effectiveness of instruction
- Conducted studies to determine reliability and validity of testing through analysis of results of initial trial application
- Worked with members of the training group and made robust application of Instructional System Development (ISD) process
- Conducted statistical review of results and test items
- Developed criteria for training aids and devices based on needs analysis of the instruction system
- Highly adept at leading/instructing students from diverse backgrounds to successfully retain learned knowledge and perform newly trained skills
- Vital contributor to the development of twenty-five process guides for Point of Use Task kitting
- Instructed over 600 hours of training instruction for the 402d Aircraft Maintenance Group
0-5 years of experience
Delivered Analog and Digital Mammography Service training to GEHC field service engineers and technical customers who support GE X-ray products.
- Facilitated hands-on and virtual lab experiences for technical instruction and maintained sophisticated medical training equipment.
- Developed a computer based training course titled ‘Stereotaxy upgrade for Senographe Essential’.
- Member of the Safety and Housekeeping team at GEHI ensuring compliance with OSHA regulations.
6-10 years of experience
Provide instruction on proprietary equipment and processes to any and all Dart facilities.
- Instructed new and existing personnel on technical aspect of machinery used in Dart’s manufacturing processes with an emphasis in foam cup operations, and thermoforming operations.
- Instructed new and existing personnel in foam cup, and thermoforming processes.
- Helped senior trainers to write and proof new curriculum.
- Communicated effectively with senior management, and engineers to schedule training, and acquire information needed for developing new courses.
0-5 years of experience
- Developed Human Factors training for mechanics
- Developed department training standards for manuals tests and presentations
- Project Manager for implementation of a Learning Management System and Coordinated with Pinnacle Airlines to determine a vendor which would provide an integrated network of Colgan’s training database, and content.
- Developed and delivered, FAA certified, Structural Repair Manual training course including presentation, testing and practical exam.
0-5 years of experience
Developed and delivered training on CDMA network performance analysis, network planning and optimization, packet core networks, network management systems, and other hardware, and software courses
- Created instructional material using PowerPoint, Framemaker, Adobe Illustrator, MS Word and Photoshop resulting in superior quality books and presentations.
- Implemented networking solutions involving T1, E1, SS7, HDLC and proprietary protocols in support of training labs to ensure a real world like training environment.
- Taught maintenance and repair of airborne electronic countermeasures systems to apprentice and experienced technicians.
- Collaborated with factory engineers and technical writers to ensure technical publications for new systems effectively supported training and field maintenance.
- Provided instruction in theory of radio frequency propagation as well as infrared and digital circuitry through extensive use of block diagrams, logic flow charts and schematics.
- Demonstrated systems operations, documented maintenance procedures and troubleshooting techniques using computerized test sets, special tools and standard electronic test equipment.
0-5 years of experience
Primary instructor in the Data Systems course.
- Responsible for instructing Active Duty, Reserve, Air National Guard, and Allied officers in USAF communications-electronics specialties.
- Researched and developed lesson plans, instructional materials and written measurement tests.
- Served as Student Training Reports Monitor, Mobility Officer, and Recorder for Faculty Board actions.
- Applied Instructional Systems Development concepts to assigned resident and nonresident course projects.
- Identified and documented resource requirements for training programs.
- Conducted special projects and studies.
- Identified and scheduled continuing education opportunities for faculty.
6-10 years of experience
Developed and launched curricula for seven different courses based on [company name]’s Hydralift line of products. Contributes regularly to the creation and improvement of additional educational materials and courses.
- Provide technical training on capabilities and limitations of equipment, as well as general operation and maintenance procedures.
- Frequent international travel to gain the knowledge needed to teach courses on new technical equipment to be introduced to the Gulf of Mexico region.
- Charged with maintenance and upkeep of simulators at the Houston Technical College.
- Filled Project Management roll for building a Cyberbase drilling simulator at University of Texas, Austin. Coordinated with site engineering and construction resources in the planning, design, selection, installation, operation and maintenance of the simulator. Achieved project completion under budget.
- Assigned to requisition parts for building projects, and negotiate with vendors about specs and prices. Controls expenditures to meet budget through completion of assignments.
- Acts as a substitute for absent teachers in most of the 30 courses offered by the [company name] Houston Technical College.
- Provides private tours of Technical College campus.
6-10 years of experience
In responsible charge of “Instructor Led Training” at 4 training centers, located in Dover, NH, Acton, Ma., Chantilly, Va., and Hoofdorp, Netherlands.
- Scheduled and performed worldwide on-site training including Singapore, Mexico, UK, and Pentagon, for both customers and internal support for Alcatel’s voice / data technology and product line.
- Designed and implemented the development, delivery and update of numerous router and networking courses including LAN, WAN, ATM/POS, VOIP, PKI, voice (PCX-4400), Remote Management, and related protocols.
- Developed certification programs for customers, internal support, and instructors.
6-10 years of experience
In responsible charge of “Instructor Led Training” at 4 training centers, located in Dover, NH, Acton, Ma., Chantilly, Va., and Hoofdorp, Netherlands.
- Scheduled and performed worldwide on-site training including Singapore, Mexico, UK, and Pentagon, for both customers and internal support for Alcatel’s voice / data technology and product line.
- Designed and implemented the development, delivery and update of numerous router and networking courses including LAN, WAN, ATM/POS, VOIP, PKI, voice (PCX-4400), Remote Management, and related protocols.
- Developed certification programs for customers, internal support, and instructors.
0-5 years of experience
Plan, and implement instruction of specialized training for soldiers in the development of new concept and doctrine and oversee student improvement initiatives by conducting ability reviews, compiling, and implementing specialized education plans to establish a clear learning process for Soldiers.
- Perform platform and hands-on instruction to students utilizing Training Aids, Devices, Simulators, and Simulations.
- Able to speak clearly in front of up to 150 people with confidence.
- Improve Training Lanes to current operational Programs of Instructions as they change
- Prepare Programs of Instructions and ensure they are up to date with newest edition.
- Contribute knowledge to further the development of training programs
- Ensure standardization in training is maintained and communicate through regular meetings with instructors, advisors, program managers, and directors supporting the contracted training to share information, guidelines and procedures, coordinate activities, and enhance effective communication.
6-10 years of experience
Supporting a high-volume national call center with more than 500 on-line customer service representatives, designed, developed and delivered a wide array of specialized A/V-consumer electronics product training modules, software/systems platforms and Softskills curriculum for both line employees and managers.
- Managed new hire teams of 25 employees in a call center environment during the first month of transitional operations to full time status of reps.
- Assisted Human Recourses in delivering orientation training and interviewing of internal and external candidates for specific job match placement within the call center.
- Worked in close concert with Sony’s public relations, sales, marketing, product development and engineering departments as well as corporate offices in New Jersey and California, to design new training guides and upgrade training presentations for both on-line representatives and trainers.
- Played key role in the implementation of Microsoft applications to assist internal managers and outsourced contractors in tracking call types/prompts and the subsequent design/installation of a new state-of-the-art voice recognition system.
- Personally designed and delivered training modules spanning topics ranging from call center software applications, soft skills in sales, coaching, negotiation and interpersonal communications, to complex product knowledge encompassing PC hardware, Microsoft Office software, Photoshop, Captivate, and audio/visual and digital photo products. Traveled to retail dealers account locations to deliver product training and customer care training.
- Monitored the delivery of all training programs, and prepared regular reports for senior management tracking total training time, subject matter delivered, size of classes and training schedules.
0-5 years of experience
Provides educational services in support of Surface Warfare Officer School / Engineering Learning Site Norfolk.
- Teaches three classes annually on advanced machine tool technology course pipeline for the United States Navy which covers 120 technical topics.
- Conducts weekly and final testing of students to determine competency level.
- Administer remediation for students that needs further testing.
- Demonstrates proper technique in operating machine shop equipment.
- Assists students on a one on one basis in completing over 40 projects during the course.
0-5 years of experience
Prepared course and lesson plans
- Provided individual and group instructions to inmates, and participated as a member of interdisciplinary team
- Planed lessons, assign individual work, supervised, maintained control and discipline in the classroom and shop, and kept track of inmates’ progress
- Inspected shop/classroom for contraband
- Counseled students as to their progress
- Maintained equipment, Shop Supplies, and Tool Control
- Maintained class curriculum and student’s compatibility to classroom needs
- Participated in Trade Advisory Committees with local vendors and trade schools.
0-5 years of experience
Imprinted green dogs on Narcotics or Explosive odors using MWD Training Program.
- Trained MWD’s on Patrolling, Tracking, and Scouting.
- Responsible for updating daily training records and preparing certification records.
- Certified 32 dogs on patrol and detection for use in the U.S. Military, Police Departments, and U.S Airports.
- Prepared lesson plans and instructed students on all aspects of Military Working Dog Handling.
- Including Patrol/Combat tactics and Explosive/Narcotics detection.
- Training on Principles of Conditioning procedures.
- Conducted safety and health inspections on training areas and equipment.
- Prepared and reviewed operational reports and schedules to ensure accuracy and efficiency.
0-5 years of experience
Charged with developing the curriculum and manuals for all classes offered. Providing classroom instruction on all products to both ADI employees and all clients and resellers, both in the US and abroad.
- Organization, preparation, and travel to personally teach classes abroad.
- Developed all recorded demonstrations used with clients for E-learning
- Customized the implementation configurations after training
- Provide superior customer service to all clients.
0-5 years of experience
Designed and developed technical documentation, facilitator guides and student guides for SS7/IP and SIP courses utilizing the ADDIE instructional design methodology.
- Documented updates to student and instructor manuals, student exercises, tests and performance evaluations.
- Created reference manuals and end-user guides within the requirements of the software development lifecycle (SDLC).
- Provided training for clients on Ulticom’s proprietary telephony provisioning software called Signalware. Courses varied from three days to five days with classroom sizes ranging from 12 to 20 students.
- Corporate Training Certification from Langevin
- Training-the-Trainer Certification from Langevin
- Projecting a Positive Professional Image by Dr. Phau
- Computing and Networking Classes from Burlington County Community College
- ASTD Training & Development Podcasts on Workforce Development, Learning Technologies and General E-Learning and Learning & Development
- Adobe Online Seminars on Adobe Captivate 6 and 7
0-5 years of experience
Acts as liaison between local and non-regional training units, local directorates and higher headquarters on [company name] issues
- Adhered to installation policies, and knowledge of military training
- Applied logic and critical thinking to identify problems and develop solutions
- Assess service member performance during training exercise and provide in-depth oral and written feedback utilizing the After Action Review process at the completion of exercise
- Assisted in instillation, operations, maintenance, and rest of training lanes
- Coordinates with unit leaders to create scenario development and Training, Aids, Devices, Simulators, and Simulations (TADDS) in a training environment
- Interprets and evaluates operational capabilities of training devices and equipment; develop standard operating procedures (SOP) and training plans related to operating assigned equipment for use by local activity
- Perform needs assessment and determine the type of training needed and make recommendation on the best means of obtaining the training by developing training content
- Scheduled training sessions for individuals and groups up to 35 service members
- Successfully trained well over 600 Active duty Army and Army Reservists service members in simulated and live environments on the use of Improvised Explosive Devices – Defeat (IED-D)
- Separating due to contract termination, references available
6-10 years of experience
- Responsible for developing and conducting training in the Common Network Planning Software (CNPS) from version 2.0 to current release
- Responsible for developing and conducting training for KIV-7M cryptographic devices
- Responsible for developing and conducting training for two different Patch and Test Facilities (PTF) and all associated equipment including Fireberd 8000s, various Channel Service Units/Data Service Units, KIV-7Ms, Multi-Service Provisioning Platforms, and CORNET Multiplexers
- Trained multiple soldiers in multiple courses in various SATCOM operations, including CNPS, DFCS, DIMS, and the Interim PTF at Wahaiwa and FT. Detrick Operations Centers
- Conducted multiple training courses with a general approval rating of excellent
- Maintained multiple CNPS networks with Windows Server 2003 and Active Directory
- Utilized Oracle Enterprise and SQL Plus to administer CNPS databases
0-5 years of experience
- Developed and taught Maintenance Courses for BAE Systems Hybrid Electric Vehicles.
- Facilitated Engine Control System Training for full product line.
- Updated manuals and training materials to maintain technical accuracy.
- Responsible for coordinating, scheduling, and bidding all customer training programs.
0-5 years of experience
Instructor/Lead
- Instruct soldiers on Field Level Maintenance of HTV Hemtt A4.
- Instruct soldiers on Operator Training on HTV Hemtt Hemtt A4.
- Instruct soldiers on Operator Training on HTV PLS A1.
- Instruct the New Equipment Training (NET) Course for Unit Trainers
- Instruct soldiers on the Enhanced Container Handling Unit (ECHU).
- De-process numerous vehicles making sure proper operation and mechanical satisfaction for the gaining Army units.
0-5 years of experience
Assist principal instructors with tasks associated with the CNC Machinist STAR (Skills Through Apprenticeship and Retraining) Program: Teach classes, grade quizzes/homework, mentor students.
- Develop project plans and provide daily updates of progress.
- Routinely complete self assessments using a model of 23 behavioral competencies
- Conducted assessments of students both in course work and the 23 behavioral competencies
- Establishing safe conduct guidelines for operating equipment and ensuring adherence to safety practices
0-5 years of experience
Responsible for facilitating train-the-trainer classes, accelerated-user classes, and end-user classes.
- Responsible for assessing and evaluating the effectiveness of training delivery.
- Responsible for emulating PeopleSoft PeopleTools 8.48-8.53 Server Admin, Security, and Integration Broker.
- Responsible for implementing training development and delivery improvements.
- Responsible for Identify and organize resources to accomplish the defined objectives.
- Responsible for developing VMWare training environments for PeopleSoft Classes.
0-5 years of experience
Design, develop, and conduct technical training courses for customers, technicians and clinicians
- Facilitate classes on communication systems, and software products for E-911, Police Dept, hospitals and EMS
- Write and develop manuals, training material and training agenda
- Manage Training Center, instructors and all assets of the Training Dept.
- Function as technical and clinical support and advisor in the Help Desk\Call Center and Engineering Dept.
- Conduct sales demonstrations at customer sites
0-5 years of experience
- Home-based trainer in a virtual environment; “flex†between training and the operations queue
- Delivers New Advisor Training for [company name] Tier 1 iOS queue
- Deliver Apple-created content to groups of 20-27 New Advisors over 3 week course period with weekly exams to assess student learning
- Deliver KellyConnect content for New Employee Orientation and Training Orientation
- Tracks attendance whereabouts and occurrences for class
- Trained by Apple over a 2-week period at the corporate location in Austin, TX. Passed an Instructor Qualification course (for traditional classroom training environment) as well as a Virtual Instructor Qualification course
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Technical Instructor
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
