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0-5 years of experience
Completes Very high bit-rate Digital Line Subscriber (VDSL) circuits terminated at customer’s premise to the Residential Gateway/Modem. Installs and Repairs/replaces copper cabling such as CAT5, CAT6, Coax, Low Voltage Twisted Pair, and Quad telephone wiring in the customer’s home and in the field. Installs and repairs Fiber Optic Cabling, making splices, and crimping connectors for termination at customer’s premise. Installs satellite communication equipment including “peaking” satellite dish for optimal signal strength. Communicates with and educates customers in the use and functionality of equipment and services. Maintains and stocks company owned vehicle with necessary equipment and consumables.
- Maintained “High Performer” rating in last 5 consecutive months based on company generated and tracked metrics on efficiency and quality
- Completed a ten week telecommunications course including fiber optics, satellite installation, and safety
- Possesses strong communication skills as required to communicate with and educate customers
- Uses Work Flow Manager software to complete jobs, order materials and submit various maintenance requests.
0-5 years of experience
- Created networking cables such as RJ-11, RJ-45, RG-59 and fiber optic SC connectors using splicing tools and networking standards
- Tested network cables using optical time domain reflectometers and time domain reflectometers to ensure cable quality, company networking protocols and installation requirements.
- Assisted customers first hand with product issues with thorough troubleshooting practices.
- Managed and facilitated communication and problem resolution for clientel.
0-5 years of experience
- Maintaining outside plant and systems.
- Troubleshooting of small home/business networks, video, and voice services.
- Installation of Internet, TV broadcast, and voice systems.
- Maintaining truck inventory.
- Daily interactions meeting customer needs.
- Termination and routing of various cabling, including: COAX/1694A, Cat5, Cat6, and Fiber.
0-5 years of experience
- Install and troubleshoot different telecommunications networks inside customers homes and businesses such as IPTV, satellite TV, Voice over Internet Protocol, high speed internet, and wireless home networks
- Troubleshoot and maintain fiber optic networks and copper cable network
- Act as the face of the company while interacting with customers
- Referring different products, general customer service, and deescalating situations with irate and frustrated customers.
- Maintaining sufficient stock of equipment in company vehicle and ensuring the vehicle is clean and safe to drive.
0-5 years of experience
Educate customers on service features and functionality
- Verify all services are installed properly and working correctly
- Effectively follow daily operating procedures
- Compose and complete routine correspondence, compile and type reports as required
- Ability to lift and move up to 80 lbs
- Climbs ladders (28ft) and works aloft with hand tools
- Installs, repairs, disconnects, modifies, downgrades and upgrades CPE, including set-top boxes, residential and home entertainment gateways, home networking and Wi-Fi equipment; inside wire, including COAX, cat3 and cat5; and station connection materials
- Drove company vehicle
0-5 years of experience
- Installing high speed internet, phone and television
- Offering a high-level of customer service
- Ordering and maintaining an adequate amount of stock on truck for daily use
- Practicing all safety precautions throughout each work day
- Reading graphs and using analytic software to determine problem with services
0-5 years of experience
- Maintain integrity and functionality of lines and equipment within the network plant
- Repair and maintain customer Internet, TV, and Phone services over IPTV, Cat5/6, Fiber Optic, and VoIP/POTS network services
- Direct contact and face to face customer service with customers
0-5 years of experience
- Responsible for installations and repairs of Uverse and Directv services
- Working with but not limited to cat5, cat5e, cat6, and fiber optics
- Climb Poles, enter attics and crawl spaces
0-5 years of experience
- Inspect, troubleshoot, and maintain IP services to customers premises
- Inspect and evaluate IP television, high speed internet, telephone. Direct Tv and Fiber
- Customer education on provided services and troubleshooting
- Interpret inspection findings and determine corrective actions
- Ensure compliance with Att quality standards
- Knowledge of fiber, electronic, color codes and mechanical principles relating to all Att subsystems; proper handling, use, and disposal of hazardous waste and materials
- Troubleshoot, inspect, remove, install, repair, modify, overhaul, and operate Att systems, components, and associated support equipment
0-5 years of experience
- Installation of services at customer premise
- Fiber Optics trained
- Diagnose and repair services on copper and fiber optic
- Responsible for 1000’s of company equipment
- Training on DTV
- Dealing with customers directly, representing the company
0-5 years of experience
- Install and maintain internet, television, and phone services
- Responsible for company vehicle and maintaining equipment inventory
- Provide exceptional customer service to clients
0-5 years of experience
- Responsible for testing of copper from central location to residence or business.
- Testing of grounds to ensure cable is grounded properly
- Running Cat 5e, Cat6e, Coax and Fiber cables on various premises
- Dealing with 66 block and punching down cable and wire maintenance
- Customer education dealing with Voip, HSIA and IPTV.
- Computer connection skills
- Dealing with new wire drops from terminals to residence or business
- Wire organization for clean look and organization for switches
- Dealing with voltage for Telcom Pots
- Dealing with color code on wiring for 25+ pair
0-5 years of experience
- Digital Circuitry
- Superior troubleshooting skills
- Test equipment operation
- Diagnostic testing
- Mount Satellites to install Direct TV on rooftops or in ground.
- Fiber optics trained, Install, troubleshoot, and maintain fiber optic systems
0-5 years of experience
- Responsible for the indoor/outdoor installation and customer care of integrated digital/satellite TV, high speed Internet and voice services.
- Install/rearrange network, digital TV, Fiber Optic, and voice services cabling properly. Support and maintain Residential Gateways at need (Static IP, router configuration, ect).
- Troubleshoot in-home networking issues, all POTS and signals received from the Central Office, and continuity of all pairs/bonded pairs and fiber optic signals from at&t sanctioned cross-boxes to node.
- Educate customers on features and functionality, verifying that all services are working correctly.
0-5 years of experience
- Install and or repair Internet, tv, and phone service in all weather conditions. (Examples: AT&T Unverse, Direct TV &, home phone – including voice over i.p.)
- Climb or gaff phone and or electrical poles using the Buck Squeeze method.
- Working out of cross boxes.
- Run drops or lines of service to customers home or business from utility poles.
- Use 80 pound ladder when necessary.
- Working in attics, on roofs, and under homes in crawl spaces regularly.
- Wire homes for service.
- Wire and crimp cables (ex: RJ-45)
- Educate customers on how to work company equipment in their home and answer any questions about services being installed.
- Operate company work truck/van.
0-5 years of experience
Wire technican internet tv phone
- Fast past environment
- Moving with a sense of urgency
- Ability to multi-task
0-5 years of experience
- Coiling cables, cable assembly, ferruling, crimping lugs
- Quality control
- Shipping
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Wire Technician
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
