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Field Technician Resume Samples
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0-5 years of experience
Replaced and repaired PC’s and printers at retail locations such as Home Depot, Target, Giant Eagle and CVS.
- Administered a project to migrate all users from Lotus Notes to Outlook.
- Performed the installation of HP computers with Windows XP Professional by imaging the old PC and migrating the data to the new PC.
- Oversaw the upgrade of all machines from Windows XP to Win7.
- Led and coordinated the relocation of equipment to a temporary site during office renovations.
- Designed and implemented a Windows XP based network.
- Managed a project for HP to locate, label and record the details of over 500 Xerox printers.
6-10 years of experience
Storage and transportation of hazardous waste.
- Assist in the removal of asbestos, acetylene de-valving and over burn, acetylene cylinder
- Participated in the removal of contaminated soil and operated the TeRex off road dump
- Oversaw the daily operations on jobsite and took daily notes for field log book.
- Assisted with groundwater remediation and well sampling for chemical plants; as well as installation of 2 inch monitoring wells.
- Measured groundwater levels in 566 wells on Robins Air Force Base, collected, and analyzed groundwater samples.
- Participated in the emergency response to mitigate environmental hazards associated with the collapse of the World Trade Center.
0-5 years of experience
Facilitated and supervised employees in cultivating lawns and applying pesticides and other chemicals in accordance to State, Federal and customer specifications
- Managed treatment of insects, diseases, weeds and additional cultural conditions
- Outlined appropriate chemical and organic products to be used on present conditions
- Formulated diagnostic reports and coordinated with clients and management
- Supervised and managed applications for high end commercial property accounts and clients
- Aided sales to current customers and managed measurements for potential customers
0-5 years of experience
Performed site construction & installation procedures including inventory of network products.
- Trained & supervised crews in [company name]/customer procedures such as maintaining on-site job records.
- Completed hardware and functional testing on 3G/4G/LTE network equipment per customer requirements.
- Applied [company name] and customer safety and quality practices.
6-10 years of experience
Managed employees and tasks while in the role of Project Manager for several hundred projects
- Collaborated in project planning with Coca-Cola management and other members of the leadership team, including multiple vendors housed in the data centers
- Developed and implemented current company on-call schedule system
- Assisted in execution of current inventory system
- Consistently maintained and updated servers, cables, and other necessary equipment; installed new equipment, power, and cable plant; and decommissioned old equipment, power, and cable plant
0-5 years of experience
Installed/maintained data networks for broadband, cable, VoIP, and phones.
- Maintained proper reports for system documentation and records of completed services for clients.
- Provided technical support; monitored system performance daily.
- Troubleshot hardware and software applications.
- Supervised junior installation technician.
0-5 years of experience
Assisted technician with installation of fiber optic cable, telephone service and internet connection.
- Installed cable boxes, telephone lines and wireless routers for business or residential customers.
- Provided quality customer service to customers by corresponding with customers regarding technical questions, activation of services and problem solving of technology issues.
- Interacted with all levels of management, customer location building management teams, and other personnel to ensure services are up and running at top speed.
- Introduced customers to [company name] services, provide step-by-step instructions how services work and assisted customers with setting up all wireless devices.
- Upsold additional services and products to customers.
- Trained other field technician assistants on all [company name] services.
0-5 years of experience
Senior technician on Capx202 from Cedar Mtn to Helena, monitored drilling, soils, concrete and steel. Maintained detailed documentation on over 200 structures
- Performed environmental testing, and sampling
- Communicated and worked daily with a variety of contractors
- Estimated contruction projects using blue prints and cad drawings.
- Prepared detailed cost estimates and proposals for a variety of clients including state and federal departments.
- Managed ongoing budgets during construction
- Reviewed specifications and plans to make sure all requirements were met.
- Maintained job files including all required legal and technical documentation.
- Assured that all projects were invoiced in a timely manner.
0-5 years of experience
Field Technician
- Secured testing meters, phones and mobility tablets
- Provided top level customer service
- Reviewed all orders (new installation, additional services, or troubleshooting)
- Conducted site survey
- Installed cable TV and receivers, and ensured broadband connectivity
0-5 years of experience
Installed, serviced, and disconnected residential Video, Data and Voice services.
- Performed aerial cable service installations and disconnects.
- Diagnose and troubleshoot cable and equipment problems.
- Performed personal computer software configurations.
- Educated customers about [company name] products and services and presented them with service upgrade opportunities.
- Maintained an accurate and complete inventory of all Company-issued equipment.
0-5 years of experience
Tracked Smart tools through pipelines, gathered data to find any imperfections in the pipeline.
- Provided up to the minute GPS coordinates by placing AGM boxes at certain points that recorded data from the tool, which the client used to determine if the pipeline was in good operating condition.
- Logged data obtained in the field via a spreadsheet for the client’s records.
- Responsible for surveying pipeline prior to inspection runs and making sure all pipeline crossings were marked.
- Identified routes on pipeline maps to show access to certain points of interest if needed.
- Made sure all our locations were accessible by getting landowners’ permission to enter land and educating them on our process.
0-5 years of experience
Experience gained from the following pipeline projects: Northeastern Colorado Lateral Pipeline, Pony Express Pipeline and Pawnee Lateral Pipeline.
- Performed GPS location and routing for construction of pipelines for major oil and gas companies. Responsibilities also included siting of oil/gas pad sites.
- Performed pipeline joint scans on a 65 and 18 mile crude oil pipelines for mapping and weld connects, under direction of the company Pipeline Safety & Compliance.
- Customer Service
- Successfully communicated and interfaced with various project contractors, such as Right-of-Way, Welding, X-Ray, Trenching, Environmental and their assignment Inspectors.
0-5 years of experience
Repaired or replaced defective equipment and parts using hand tools and power tools, and reassembled equipment back to specifications.
- Performed routine preventive maintenance to ensure that machines to run smoothly, built systems to operate efficiently
- Τrouble shoot VFD drives, motors, gearboxes, bridges, trolleys and belts, checked fluid levels, replaced filters, or performed other maintenance actions
- Assembled, installed or repaired wiring, electrical and electronic components, pipe systems and plumbing, machinery, and equipment.
0-5 years of experience
Serviced calls for Best Buy’s clients that needed a more in-depth solution to their technical issues.
- Installed consumer grade networking equipment such as routers, switches, and modems.
- Diagnosed and repaired wired and wireless issues from within the client’s home
- Set up wired and wireless LANs
- Performed on-site diagnostic and repairs for hardware and software issues for both desktop and laptop systems
- Provided clients professional insight to potential network security issues
- Trained Best Buy sales associates proper procedure on selling in-home solutions
- Led our hub in Net Promoter Surveys for fiscal year ’14; 100% client satisfaction for a whole quarter
- Provided direct feedback for Best Buy’s vendors and their products
0-5 years of experience
Performed commercial and residential installation of modems, home terminal units, and network cabling.
- Utilized electronic test equipment to troubleshoot, diagnose and complete network repairs.
- Insured proper upstream and downstream of signal levels at each termination.
- Educated customers on proper operation of all services, equipment and terminal units.
- Maintained network by troubleshooting and repairing outages, testing network back-up procedures, updating documentation.
0-5 years of experience
Experience with design and implementation of Data center migration Communities, Route-Reflector clusters, Route-maps and route policy implementation.
- Assisted in MPLS migrations, implemented a backup for the existing WAN connection using site-to-site IP sec VPN tunnels.
- Performing some troubleshooting on slow network connectivity issues, routing issues that involves OSPF, BGP and identifying the root cause of the issues.
- Administration of LAN and WAN with in-depth knowledge of TCP/IP, NAT, PPP, ISDN and associates network protocols and services
- Performing the ACL requests change for various clients by collecting source and destination information from them.
- Maintained complex LAN/WAN networks with several VLANS and provided support for routing protocols and also providing secure sessions over internet using IPsec and SSL encryption
- Troubleshoot the Network Issues onsite and remotely depending on the severity of the issues.
- Performed Break Fix support through driving to different buildings, identifying the root cause of the hardware issues with switches, routers.
6-10 years of experience
Responsible for the installation, configuration, and maintenance of satellite television, broad band internet, video surveillance, and advanced security systems for household & industrial customers.
- Planned and executed internet infrastructure installation on various structures, including cellular, satellite and water towers.
- Provided leadership to installation teams. Ensured employees were properly trained, equipped, and managed during work assignments with safety and customer satisfaction top priorities.
- Responsible for inventory and asset management and maintenance, including everything from parts and supplies to service vehicles and safety equipment.
0-5 years of experience
Loaded and unloaded freight while prioritizing safety and minimizing risk of damage or dangerous conditions.
- Submitted all delivery documentation in a timely manner.
- Inspected CMV for defects and safe operating conditions before, during, and after trips.
- Completed basic maintanence such as minor repairs to keep CMV neat and running properly.
- Answered customer questions regarding delivery, service, or product promptly and accurately.
- Notified supervisor immediately about any equipment problems and breakdowns.
- Supervised safety at branch level (60 employees) and created/enforced policies to protect employees.
- Assured employees were trained in SOPs and followed safety policies.
- Trained new employees to be able to safely and efficiently complete task at hand.
0-5 years of experience
Performed environmental quality work in field or office settings.
- Received, set up, test, or decontaminate equipment.
- Maintained process parameters and evaluated process anomalies.
- Produced environmental assessment reports, tabulating data and preparing charts, graphs, or sketches.
0-5 years of experience
Installed and programed equipment according to company guidelines.
- Repaired, replaced and upgraded outdated technology for a better overall client viewing experience.
- Maintained detailed logs for installation, service and inventory records.
- Followed up with clients to gauge the satisfaction of their installation and equipment.
0-5 years of experience
Terrestrial Archeology
- Responsible for the collection of soil samples and completing soil profiles.
- Identified and collected American Indian artifacts.
- Assisted lab technician in cleaning and cataloging samples and artifacts.
0-5 years of experience
Tasked with the repair of computer systems on site for existing customers also maintained documentation and records of work done
- Provided help-desk services to provide technical support to the facilities staff
- Performed upgrades on existing computer systems.
- Provided customer training and technical support for new clients.
- Carried out scheduled maintenance on computer system
- Troubleshooting workstations, networks
0-5 years of experience
Team player by working in all kinds of weather, working overtime, and late shifts if needed
- Provided excellent customer service by responding to all requests in a timely & professional manner
- Maintained & updated records of customer’s equipment and programming in order to provide each customer with the best customer service.
- Responsible for relocating, disconnecting, troubleshooting cable service.
- Maintained, organized, and stocked equipment in order to perform proper duties needed
- Desktop software installation and hardware set-up, home networking and the use and configuration of wireless devices.
- Able to quickly analyze and logically troubleshoot defective equipment & cable lines
- Properly trained in using heavy equipment and working in all kinds of building structures
0-5 years of experience
Answered six telephone lines and calls from 100+ clients daily
- Ensured accuracy of identification details
- Traveled in community for extreme cases including correctional and medical facilities
- Trained and supervised 3 employees
0-5 years of experience
Maintained and service all route customers according to company standards and procedures.
- Maintained service equipment and vehicle in clean and proper operating condition.
- Maintained service records in accordance with EPA standards.
- Advised customers of potential problems.
0-5 years of experience
Configured and maintained servers which ran Linux / Unix
- Troubleshoot, repaired, maintained, installed and performed testing activities on various computer equipment, peripheral, data communication and computer network system.
- Maintained software and hardware inventory and tracking systems; monitored inventory, ordered, stocked and stored electronic components.
- Installing, configuring, and troubleshoot POS Equipment.
0-5 years of experience
Perform Tier 1 & 2 and on occasion, Tier 3 level support, to include the troubleshooting and repair of computer systems and peripheral equipment.
- Implement computer hardware and software installations; diagnose mechanical, hardware, software and system failures in order to resolve.
- Interact with customer responding to technical questions, issues or requests for information.
- Process timely and accurate information to ensure compliance with warranty requirements of vendors.
- Escalate problems and issues to a higher level of support as needed, to include services that exceed
- Use web-based ticket tracking system and related tools for documenting work.
6-10 years of experience
Interim team lead/member of desktop team provided on-site desktop and network support to over 3000 USAID clients
- Used Microsoft Terminal Service Connection (MSTSC), Remote Assistance service, and Active Directory to manage user accounts, profiles, domains, printing services, and file servers
- Troubleshoot a wide range of IT issues including software, hardware, applications, and computer networking interfaces; ensures diagnosis and recovery of failed operating systems; evaluates problem and researches solution database to identify solutions of recurring issues; and resolves unique problems by applying IT principles/expertise and corrective actions within the required timelines on production systems and test systems
- Initiated, planned and scheduled the installation of new or modified IT equipment, operating systems, and software applications, including test environments by follow established guidelines, procedures and policies
- Performed imaging, encrypting, and deploying Lenovo\HP\MAC laptops. Used SecureDoc Enterprise server to create, modify, assign, delete and import key file to laptops
- Assisted with the administration, testing, installation, maintenance, and support of customer databases (Oracle, MySQL and Microsoft Access)
- Provided setup video teleconferencing, laptops, projectors and other devices upon client request for meetings and conferences
- Escalated issues as needed and maintained communication with customer and technical teams
- Extensively utilize Remedy to record and track issues and resolutions
0-5 years of experience
Verifies integrity of gas pipeline inspections. Documents and scrutinizes 1000+ videos for accuracy weekly and quality control utilizing Pipeline Observation System Management (POSM) software
- Performs public notifications of scheduled field data collection to private and commercial sectors throughout project locales
- Ensures currency of training qualifications of all sub contracted employees for accountability purposes
- Maps current sewer and gas pipelines via ArcGIS for planning and analysis
- Performs field data collection of general facilities for as-built prints, construction drawings, and other system data collection.
0-5 years of experience
Provided software and hardware support.
- Diagnosed and resolved connectivity and other technical issues within Local Area Networks.
- Applied base configurations to Cisco switches, routers and access points.
- Performed system backup, optimization, restoration and configuration.
- Replaced hard disks, system boards, SCSI cards and other hardware on Windows and Linux systems.
- Installed, and repaired various types of Printers.
- Serviced POS systems.
- Performed advanced hardware repairs and preventive maintenance.
0-5 years of experience
Work hours consisted of at least 40 hours per week beginning at 5:30 am each day. Field conditions consisted of high temperatures, rocky, hilly terrain, and sudden severe weather events. Daily activities involved hiking in excess of 5 miles a day.
- I assisted in a Lesser Prairie-chicken project on the Red Hills short-grass prairie in Belvidere, KS. The project goal was to identify the habitat requirements and behaviors of the Lesser Prairie-chicken in order to help grow the population.
- Proficient in visual obstruction readings, Daubenmire readings, and plant identification of shortgrass prairie plants for plant community analysis
- Skilled in radio telemetry utilizing omnidirectional and Yagi antennas to investigate movements and reproductive success of satellite and radio-marked chickens.
- Conducted systematic insect sampling and classified the insect fauna to species to investigate the primary food source of hatchlings
- Performed line transect surveys to estimate the local abundance of raptors
0-5 years of experience
4+ years of Installing and troubleshooting telephone, cable, and internet services from drop tap to coaxial terminals on customer equipment
- Climb poles, ladders, and other structures with proper PPE
- Educate customers on channel lineup and use of service related equipment
- Analyzes video/audio quality and determines acceptability of video/audio delivered upon completion of installation
- On call during scheduled time periods, and responds to calls as needed
- Performs all work in accordance with WOW’s Quality Control guidelines
- Maintains sense of urgency and consistently meets deadlines
0-5 years of experience
- Drove to different State Farm Insurance offices around California to install new HP, OKI, & Canon office equipment (laptops, network printers, scanners, and all in one printers).
- Trained on software specific to State Farm to back up all data and import it to the new machines
- Configured network printers and laptops to specific offices needs
- Tested various office equipment’s functionality
- Provided excellent customer service from start to finish
6-10 years of experience
Installing and Diagnose HFC cable, internet and phone.
- Working side by side with other departments and customers in order to provide them with the best experience.
- Providing great customer support and education of all cable services.
- Working along side the DART team for the audit project 2009.
- While working at Cox I have learned how to provide a great customer experience through living Cox values. I have become a strong communicator, and a strong team player that my fellow coworkers can go to and rely on.
- I also worked in the call center for six months as a CSR where I learned how the behind the scenes workings off customer accounts and the way work orders are built.
0-5 years of experience
In charge of managing electric line and combo unit crews on various jobs
- Experience with the operation of tools such as RTM BHP gauges, Spartech tools, smart blasters, IDSI memory tools, Sondex SRO and memory tools and pressure firing heads. Experience with a variety of special services firing heads and other special services equipment.
- Responsible for setting plugs, packers and perforating.
- Maintained, cleaned and performed preventative maintenance on down hole and surface well logging equipment
0-5 years of experience
Performed maintenance, replacement, and installation of various 40 Kw to 450 Kw wind turbine generators through-out the Midwest.
- Maintenance performed includes generator change outs, gear box change outs, brake and brake pad replacements, blade replacements, sensor wiring/ replacement, and also tower installation.
- Performed tasks with cranes including set up and signaling.
- Gained experience interacting with customers and suppliers while traveling extensively.
- I have also setup up and replaced PLC operating systems, updated existing PLC operating systems, and performed rewiring on control boxes in the field as well as in the shop.
10+ years of experience
Job responsibilities includes splicing fiber optics as well as copper; installing new cabling and repairing existing cabling; turning up MUX units and LiteSpan units; writing daily reports on work accomplished. Certified FiOs technician.
- Responsible for troubleshooting, fault locating and repairing copper and fiber T-1’s, T-3’s, MUX’s, LiteSpans, OC-3’s to OC-48’s.
- Reading prints, plats and conduit sheets.
- Experienced in working aloft and with manhole work and safety.
- Involved in the design and rebuilt of southern Manhattan after the 9/11 attacks.
- Worked with residential installation and repair.
0-5 years of experience
Worked with the smart pigs to inspect pipelines for defects.
- Prepared reports on the outcomes of the inspection surveys.
- Conducted the inspection survey in compliance with the customer instructions.
- Transported the inspection tools from Houston, TX to the job sites around the US
- Maintained a safe work area on and off of customer locations.
0-5 years of experience
- Utilized spectrum analyzers to sweep for noise and signal degradation in the plant and in drop wires connected to customers’ homes and business.
- Completed installations for video and high-speed Internet at residential and business properties.
- Managed and ensured accuracy in all aspects of daily troubleshooting protocols as far as wireless configurations and encryptions methods, provisioning modems, repairing cable and reconfiguring D-mark designs if customers were impacted by the original configurations.
- Responded and completed various trouble tickets having to do with plant issues,device issues,etc
- Familiar with telecom schematics, configurations, topologies and hardware.
0-5 years of experience
- In charge of inspection on campus facilities for compliance with environmental health and safety regulations; advise users of the proper handling and disposal of asbestos and hazardous materials.
- Specified scope of work for potential contracts for building demolition or renovation and other chemically contaminated property including sampling, testing, removal, decontamination, and disposal.
- Immediately responded to hazardous materials spills such as oil, acid, and mercury; implement clean-up plan.
- Investigated complaints of suspected and confirmed releases of hazardous materials storage and handling.
- Attended meetings and training programs as required. Learned and performed proper operation and maintenance of assigned equipment and technical instruments.
- In charge of disposing of materials in compliance with regulatory standards.
0-5 years of experience
Perform general labor tasks as directed by Site Superintendent, including direct contact with the hazardous/non-hazardous chemicals using supplied appropriate PPE.
- Perform confined space entry work; Field Techs are to be able to perform as both an entrant and attendant as outlined in HAZWOPER training.
- Possess the ability to wear all necessary PPE including respirators, SCBA and full encapsulating suits.
- Possess the ability to work long, irregular and/or erratic work hours, including nights, weekends and holidays as determined by clients needs.
- Travel as necessary to meet the demands of client needs.
0-5 years of experience
Fulfill work orders and service calls to install, maintain, repair computer equipment and peripherals
- Troubleshoot hardware, software, and network operating problems
- Set up, assemble, install, configure, reconfigure, modify, move and relocate hardware/software at client’s site for regular or special function use
- Ensure upgrades are configured and installed on schedule
- Maintain work order documentations, technical schematics and diagrams
- Providing user and client training when needed
0-5 years of experience
Performs a full range of servicing and repairs service procedures including installing atms, and removal of atms.
- Fix problems such as worn card readers, damaged receipt printers, malfunctioning cash dispenser and boards, damaged modems with hard drives and cassettes.
- Performs Basic Connections like, sets up IP addresses, download modem, hard drive, card reader and printer by using usb/cd drives and provide training on atm if needed.
- Performs troubleshooting and repairs or replaces equipment components as necessary.
- Maintains and manages own parts inventory in vehicle and warehouse with a high degree of accuracy.
- Completes all required assigned tasks in an accurate and timely manner.
0-5 years of experience
On call for 24 hour field operations from mechanic and e-tech; extensive overtime work and frequent traveling
- Ensure communications between field personnel, maintenance office and management on fleet needs
- Supervise and coach field maintenance personnel on multiple locations; make high cost decisions
- Ensure proper information flow of work order data to administration for future analysis and troubleshooting
- Maintain a parts inventory with a minimum budget as well as ability to find needed parts locally
- Execute required procedures for preventative maintenance based on schedule established by company and original equipment manufacturer
0-5 years of experience
Maintain the network infrastructure of remote well locations and oil sales point facilities to ensure communications to and from these locations are online for distribution and tracking of resources.
- Plan, implement and execute equipment configurations and routing protocols for network infrastructure.
- Manage the workload and schedule of 5 employees as well as set up daily tasks and routine installations of equipment as needed.
- Project management for extended network integration
- Troubleshoot and configure microwave links and set up backhaul tower infrastructures
- Provide support to users regarding hardware and software problems.
- Analyze and site survey remote locations and office buildings and plan the correct placement of access points or wireless equipment to obtain the best possible connection and maintain the security of these networks
0-5 years of experience
Quality control of construction materials used for placement in residential and business sites.
- Soil composition and erosion control
- Identifying different types of soil in Missouri for construction consultation
- Quality control of concrete cylinder testing
- Certified and trained in the use of Nuclear Density testing gauge.
0-5 years of experience
Performed aerial flights to locate/identify lesser/greater prairie-chicken leks following standard USFWS standard protocol
- Ability to identify lesser/greater prairie chickens at 300m
- Assisted with aerial large raptor occupancy/nest surveys
- Recorded data in a neat and organized manner in Microsoft tablet
- Performed carcass searches on wind farms by walking 250m transects following standard protocols
- Processed bird/cat carcasses
- Assisted in capturing an injured Turkey Vulture
- Prepared and placed carcasses around the wind farm
0-5 years of experience
Configure, install, maintain, and troubleshoot servers (Window, Linux, VMware) systems, and peripheral equipment to assure proper operation, prevent service interruptions.
- Dispatch to Remote sites to setup or troubleshoot LAN, WAN and Server Recovery.
- Responsible for answering support calls and emails and opening trouble tickets.
- Identifying, installing, pulling and labeling Cat 5, 5e, Cat 6 and fiber optic cable.
- Conduct technical research on system upgrades to determine feasibility, cost, time required, and compatibility with current system.
0-5 years of experience
Wireless Broadband/3G Digital Life System Tech
- Responsible for take home company vehicle, inventory management for over 25,000 dollars worth of AT&T merchandise, replenish and reconcile truck stock inventory, materials, tools and equipment
- Return defective and excess equipment through RMA process
- Ran wires (Cat5, Power Wire, etc.) for broadband needed devices, and Digital Cameras
- Perform signal verification, system testing, installation and troubleshooting
- Educated customer on system operation and functionality, assist customer with downloads and device configurations as needed
- Show customer how to access and control system via online portal, mobile app, key remote and physical keypad
- Mentor & train new employees
0-5 years of experience
High quality installation and repair of electronic products while providing great customer service
- Troubleshoot and effectively diagnose issues
- Support sales team with execution of new orders and retaining new customers
- Train and remain up-to-date on all products and services
- Receive and respond to all telephone updates and emails